ANNOUNCEMENT

STREAMYX SERVICE INTERRUPTION IN SERDANG, SELANGOR

Dear Valued Customers,

We wish to inform our Streamyx customers that Telekom Malaysia Berhad ™ will be performing a network upgrading exercise from 11.00 pm, Tuesday, 14th July 2009 until 6.00 am, Wednesday, 15th July 2009.

As a result, Streamyx customers in Serdang may experience a disruption of service during the stipulated period. We would like to assure you that the service would resume to normal after this period.

TM apologizes for any inconvenience caused whilst the same time, we would like to assure you that we are upgrading our network to enable us to serve you better.

Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Streamyx related problems.

Thank You

Telekom Malaysia Berhad

ANNOUNCEMENT

INTERNET SERVICES DISRUPTION

Telekom Malaysia Berhad ™ wishes to announce that its consortium members have detected that a 2nd cable fault on Segment 7 of the Asia Pacific Cable Network 2 (APCN2) undersea cable network between China and Taiwan on Friday, 14 August 2009.

The fault follows three other service disruptions that recently hit the same cable network, affecting APCN2 Segment 7, between Hong Kong and Taiwan, and APCN2 Segment 1, which connects Singapore and Malaysia. The earlier faults on APCN2 Segment 1 were restored on Sunday, 16 August 2009.

As a result, customers using Internet services may continue to experience slow browsing while accessing websites hosted in the US and Northern Asia. In addition, customers using other IP services such as Virtual Private Network (VPN) over Internet and other critical business applications linked to the US and Northern Asia may experience some service degradation. To alleviate the problem, some of the links have been directed to alternate routes to ease the congestion.

Restoration works on the affected cables are already in progress. Full recovery of Internet services is expected to be on 10 September 2009. TM will make further announcements on the progress of the restoration works.

TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.

Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.

Thank you.

Telekom Malaysia Berhad

ANNOUNCEMENT

STREAMYX SERVICE INTERRUPTION IN SERDANG

Dear Valued Customers,

We wish to inform our Streamyx customers that Telekom Malaysia Berhad ™ will be performing a network upgrading exercise from 11.30 pm, Thursday, 20th August 2009 until 11.30 pm, Friday, 21st August 2009.

As a result, Streamyx customers in Serdang may experience a disruption of service during the stipulated period. We would like to assure you that the service would resume to normal after this period.

TM apologizes for any inconvenience caused whilst the same time, we would like to assure you that we are upgrading our network to enable us to serve you better.

Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Streamyx related problems.

Thank You

Telekom Malaysia Berhad