THE BROADBAND RANT SINK V3, Rant about anything and everything here!
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 Aug 20 2010, 12:36 PM
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#1
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Junior Member
211 posts Joined: Jun 2010 From: Perlis  
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Chronology:-
Complained through email on 18th Aug... (Send to 'help@tm.com.my'; 'custcare@tm.net.my'; 'streamyx@tmnet.com.my'; 'streamyx@tm.net.my') NOBODY RESPONE... Yesterday forward back my sent email and CC to ('ceo@tmnet.com.my'; 'gmmarketing@tmnet.com.my') TODAY - Someone from KL call me regarding the email and will try to solve the problem.. Promise by TM to call me back ASAP. |
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Aug 22 2010, 11:36 AM
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#2
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Junior Member
211 posts Joined: Jun 2010 From: Perlis
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QUOTE(mbj78 @ Aug 20 2010, 12:36 PM) Chronology:- CONTINUE..Complained through email on 18th Aug... (Send to 'help@tm.com.my'; 'custcare@tm.net.my'; 'streamyx@tmnet.com.my'; 'streamyx@tm.net.my') NOBODY RESPONE... Yesterday forward back my sent email and CC to ('ceo@tmnet.com.my'; 'gmmarketing@tmnet.com.my') TODAY - Someone from KL call me regarding the email and will try to solve the problem.. Promise by TM to call me back ASAP.  Regarding my complaint through email to TM NUT... 18th August did a complaint because the MIPS online system do not show any status of my order.. 19th August TM did nothing without reply my email and then I took action cc to ALL THEIR CEO's AND GM Marketing.. 20th August... They called me early morning.. And check the MIPS system during after... STREAMYX INSTALLATION IN PROGRESS. Conclusion:- This all WORKED after forwarding my mail to their bosses.. WTF TM NUT... Now waiting for streamyx installation... KINDLY Go to this link for detail http://forum.lowyat.net/index.php?showtopi...post&p=35778107 This post has been edited by mbj78: Aug 22 2010, 12:05 PM |
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