Aug 11 2009, 05:25 PM
I submitted my relocation form at nearest tm point where is titiwangsa tm point, a guy name RIDZHUAN was the one who handle my case. he told me I need to wait 6 days for telephone line to new house and another 3 days after my confirmation for the activation of my streamyx in my new place.
I went to tm point on last monday, 3rd august 2009, yesterday i called them, because i supposed to get a call from TM but they didn't contact me so they made a report to check what is status. TO CHECK THE STATUS NEED 24 hours? it's ok, i understand that is not from their department and it is consider very efficient for them to work within 24 hours.
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What kind of freaking service is this? tm failed is failed. no matter how hard they try to improve their quality connection, they still failed their customer trust and even failed in improving quality connection. now, i have to walk in tm point tomorrow morning. waste my $, waste my petrol, waste my time. and in the end I still need to pay the connection fees and everything. AS IF IM FEEDING RUBBISH by paying them and their staff are wasting resources.
anyone know who i should refer to complain about this particular staff? RIDZHUAN. oh yea, he is gay. talk like a fag
This post has been edited by crusher: Aug 11 2009, 05:27 PM
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