QUOTE(gahpadu @ Sep 3 2009, 08:55 AM)
Delvin....Sure I can get courtesy car ? No one from Bermaz told me about this. Or should I bang the desk then only they cold me down with courtesy car?
Last time my SC told me that the spare part will be ready in 4 weeks.But now it more 6 weeks already and SC never call me to let me know the status.I only can get the clear picture coz William help me explain why.
Now I have bad impression to Bermaz.Before this I complaint about my vibration on accltr pedal.SC said that my engine still new/still tight so have to running some more km.If they problem still exist.they will change the mounting only on 10k service internal.How come they let customer suffered for 5-6 months only they want to do something?
They even said that vibration is the character of 1.6 engine.But from what I know..only very few have the problem like me.
For the courtesy car, you need to request it upfront so they will arrange for u. Based on our knowledge and products training, some of you will encounter funny noise like running water sound when u start the engine and sound from the engine compartment. But no worries, these are no defects..the engine need to be running season before the noise and even minor vibration are gone. So for the first few thousands KM, your fuel consumption will be quite high and your car will feel underpowered. Once you reach the 10K mileage, you will be enjoying your ride. If problems still appeared, our SC will advised you on what to do/change cause it's still under the warranty period.Last time my SC told me that the spare part will be ready in 4 weeks.But now it more 6 weeks already and SC never call me to let me know the status.I only can get the clear picture coz William help me explain why.
Now I have bad impression to Bermaz.Before this I complaint about my vibration on accltr pedal.SC said that my engine still new/still tight so have to running some more km.If they problem still exist.they will change the mounting only on 10k service internal.How come they let customer suffered for 5-6 months only they want to do something?
They even said that vibration is the character of 1.6 engine.But from what I know..only very few have the problem like me.
So meantime stay cool
Give me a ring! Is Bermaz still repairing your car???
Sep 3 2009, 10:25 AM

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