So far I have deal with Nelson and PBBseller. Satisfied with their services and price.

Nelson: I got my very 1st console, PS3 from him. Nice and friendly person. although i waited for almost 1 hour to get my PS3 applied skin guard, but i have no issue with it since his shop constantly pack with customer (before he open puchong branch and it's a SUNDAY!). I get to met X.SAN on that day too. I always believe that he will give me the best price he can ever since i deal with him for the 1st time. Few times i ffk him that i will get games from him (i da gong zhai only, wanna buy game also have to think twice.), but still he always give me a good price for new titles  

Sometimes can't blame nelson because of his staff as some of his staff are still amateur in customer service. Some (new recruit and young) will take freedom for granted since Nelson busy out for delivery and business (perhaps nelson can take note about this issue ). No sales person are perfect, OK? Even my company top sales person also get complain from other customer. Besides Nelson and Peggy, the another person i would miss is SSJ Ben

PBBseller: Although he is from JB, but i have no problem deal with him thru post. His packaging is superb i would say as he ensure that your game will reach to you without being pancake-d/ damage/ scratch although postman simply throw the envelop! His old title's price is reasonable and i would want to get it from him but again, i'm da gong zhai only it's a smart move from him to switch pos laju to Skynet as Skynet has been reliable for many years and my company use skynet to courier samples, document and goods to customer for urgent cases.

Just went Playtime Bangsar Village has the cockiest fatsos working there. They dont even know whats in stock or whats coming. if you want to deal there, deal with the boss (forgot what his name). but dont deal with fat f**ks over there, they dont know jack, play games tackle awek je. useless bastards.

This is advice for all retailers out there:

When a customer asks "Do you have XXX game?"
Your employees should not say "Dunch have" and go back to whatever they were doing.
When customer persists "Do you know when you're getting it?"
Your employee should not say "Dunno" and look irritated that his game/tvb drama/layan gf/whatever is being interrupted.

This is a customer who obviously is interested in buying, or at least pre-ordering, and would most likely come back and buy. Why are you pushing him away?

Customers nowadays know launch dates for major games and everybody wants everything NOW. Even if you don't know when you're getting it, a little explanation and an offer to book it will do wonders.

I got this experience in Ikano, Software Boutique, and 2/3 shops in 1 Utama. I get better service at the mamak, seriously. And those people aren't even from Malaysia.

This is advice for all retailers out there:

When a customer asks "Do you have XXX game?"
Your employees should not say "Dunch have" and go back to whatever they were doing.
When customer persists "Do you know when you're getting it?"
Your employee should not say "Dunno" and look irritated that his game/tvb drama/layan gf/whatever is being interrupted.

This is a customer who obviously is interested in buying, or at least pre-ordering, and would most likely come back and buy. Why are you pushing him away?

Customers nowadays know launch dates for major games and everybody wants everything NOW. Even if you don't know when you're getting it, a little explanation and an offer to book it will do wonders.

I got this experience in Ikano, Software Boutique, and 2/3 shops in 1 Utama. I get better service at the mamak, seriously. And those people aren't even from Malaysia.

do support Tim of PLAYTIME Bangsar & DjiNn @ Jason Loh GamersHideout...Me also ! hahahah

I got this experience in Ikano, 2/3 shops in 1 Utama. I get better service at the mamak, seriously. And those people aren't even from Malaysia.