Thanks alot roy...

Gone through the policies. Sweet..... Those mentioned in the policy pretty much covered all topics and sub topics during the discussion. I think the discussion is contribute little to this result, but what's played the biggest role and contribution is your complaints and highlights to MCMC/SKMM.

I'm glad to see MCMC's took the initiative move against the issues. I'm looking forward to see the service provider's response in conjunction with the newly drafted policies.

Btw, i'm using digi internet as primary access to internet, feeling great, it reach 1mbps +/- consistently....

Encourage the residents to highlight it to MCMC, let MCMC log the complaint and when it reaches the threshold TM will be penalized.

Hi Guys,

Hope you guys are doing well.

I'm concluding this topic today. First of all, thanks to those who provided valuable opinions, and to those who follow up the topic, thanks alot guys. And i hope the content in this topic will continue to provide useful information and handy guidelines to those who's on the same quest of breaking through the TM's supports levels to get the actual helps.

My status, or should consider solution to my problems with ISP is to DIGI broadband as my primary and streamyx as my second. So far, so good. And sort of getting use to it already though..... Just in case if you guys are wondering... I'd subscribed with digi's 700++ kbps package for 88 (free modem) via PC fair.

88 / mth flat rate, no exceeding downloads are going to be charged, just that the speed will decrease to the EDGE Speed. However, it runs at around 1mbps to 1.4 mbps consistently. Digi just did around 50% extra than what they have promised. I'm happy now....

I've been busy lately with new company and projects and stuff like that.... However, for those of you who hit the wall and don't know what to do next, feel free to drop me an email at info@webdesignempire.com or visit my blog at webdesignempire.com. Though i can't promise i'll be able to help u fix your streamyx issues in the next minutes, but i'll promise will try to bring your issue to through the channels that i have.

Some infor i need to know from your email b4 i can help: your streamyx ID, brief description you're facing, and how long TM has neglected you since your first call to their helpdesk, that's all...

This post conclude the topic posted here. Should there be any tips or helps, or answer to questions, i'll post it on webdesignempire.com.

Thanks alot guys.

Yeah, it's sad to say that it's true... for internet guy like who had no choice but to pay more.. In fact 88 / mth for 10GB data + unlimited slow speed for extra data download is expensive comparing to Singapore's Singtel's 50GB cost them within 50 RM only....

MCMC had changed their policy, refer to it. Policy changed is the best legal channel that i was hoping to get for myself and everybody. With the new policy, it really put pressures on to the ISP though they new policies are to be perfected. I'll still be communicating with MCMC by providing them information, suggestion on the matters.

MCMC response might not be as soonest as what we hope so, but they did really do their work.... have some faith in them... They're the only regulatory body that keep the ISP on proper track....

For those are willing to pay for 100++ witin 200 can go for digi unlimited... mobility and speed is good. I tested digi broadband in car when traveling from PJ to KL, guess what, the connection never disconnected and healthy.. if got budgets, you should give it a try though...

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Added on September 30, 2009, 6:05 pmHi Guys,

TM has a new move, start charging user when tech onsite AND if they found the issues isn't theirs. How to confirm whether the issue is theirs? Check out the update on the new topic "WDE Streamyx New Stuff Updates"...

Thanks.

This post has been edited by webdesignempire: Sep 30 2009, 06:05 PM

Wrote the GM's boss another email again. Details can be found at Streamyx Slow Connection - Session Hang

For those who would like to email the top management guy, contact are published inside.

to certify the result of who's using their infra, it's ez:

1. tap to the service and do a trace route.
2. tap to streamyx and do a trace route again.
3. compare the ip and routing.
4. check ip whois.

the answer will be there.

it doesn't matter. what matter take down the big shot's email provided. DO NOT USE IT UNLESS, their staff ignore you.

It really works on me. I didn't and couldn't do you guys much. Hope the information provided helps.

Again, if you guys got big and urgent issue and got stuck, do contact me, i can help open up a "help channel" for u to communicate with...