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 Local Maxis iPhone Blocked?

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PeeEl
post Apr 21 2009, 08:08 PM

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QUOTE(chinamobile @ Apr 21 2009, 06:47 PM)
SO BUYER of maxis iphone must beware?

your iphone have no resell value


Added on April 21, 2009, 7:09 pmSO BUYER of maxis iphone must beware?

your iphone have no resell value

something david told me
"
What is an IMEI?

The IMEI (International Mobile Equipment Identity) is a unique 17 or 15 digit code used to identify an individual mobile station to a GSM or UMTS network. The IMEI number provides an important function; it uniquely identifies a specific mobile phone being used on a mobile network. The IMEI is a useful tool to prevent a stolen handset from accessing a network and being used to place calls. Mobile phone owners who have their phones stolen can contact their mobile network provider and ask them disable a phone using its IMEI number. With an IMEI number, the phone can be blocked from the network quickly and easily.

It is important to note that swapping a SIM card will not stop a phone from being banned. IMEI numbers are stored in the phones themselves, not on the SIM cards.

An IMEI is only used to identify the device and does not relate to a specific individual or organization. Other numbers such as the ESN (Electronic Serial Numbers) and MEID (Mobile Equipment Identifiers) can link an individual to a phone. Usually, an IMSI number stored on a SIM card can identify the subscriber on a network.

There are several ways in which you can locate your mobile phone's IMEI number. The IMEI can usually be found on the handset, beneath the battery, sometimes printed on a small white label. Another way to easily locate your IMEI phone is to dial the following sequence of numbers into the handset: *#06#. If you have a Sony Ericsson mobile phone, you can retrieve the IMEI by pressing the following key sequence: right,*, left, left,*, left, *, left.

"
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I just made a call to Maxis in the light of this 'new' finding but they confirmed that they do not resort to locking the phone. Only the account viz-a-viz SIM card will be suspended and they will only proceed to take action for payments in arrears and whatever punitive charges imposable.
PeeEl
post Apr 22 2009, 11:44 AM

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QUOTE(chinamobile @ Apr 22 2009, 01:18 AM)
the customer service personnel even have problem passing the information on the 3G setting

well i think normally telco will suspend SIM.but does this apply to Telco selling hand set at discounted price?

still does no explain why the 3 maxis iphone cannot lock on to net work (using DIGI or Celcom)
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From the outset, won't there be a big questionmark why the owner(s) did not bring them back to Maxis? Any normal soul would. I am not saying anything here but 'debating' on issues like this will raise awareness to all our fellow forumers....which of course is a good thing.
PeeEl
post Apr 23 2009, 01:05 AM

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QUOTE(chinamobile @ Apr 22 2009, 05:56 PM)
the weekend after the grand launch at KLCC

there were many sales thread in LWYT forum for Maxis iPhone.

these phones could be purchased by counter boys and later resale to end customer

so reason why these sets came for service is likely because Maxis do not entertain iPhone owners if they are not the contractual party
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My 2 sen worth.....if the contractual party has not defaulted in the monthly commitments, the telco is legally bound to entertain any services spelt out in the agreement, whether or not the unit is brought in by the initial owner. Thus the only situation where buyers of Maxis' sets might face problems is when the contractual parties of those iPhones sold default in paying for the monthly charges. This can then allow the telco to resort to barring the phones from being used.

However, as mentioned, I have called Maxis up and they said they will only suspend the account, ie. the SIM card. However, this may not be the gospel truth.

Perhaps someone in the know could shed some light on this which is important, not to mention critical, for both resellers and buyers of Maxis' sets.
PeeEl
post Apr 23 2009, 10:03 AM

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QUOTE(stutzedward @ Apr 23 2009, 07:37 AM)
about Maxis warranty set, I checked with Maxis upon purchase. The iPhone warranty coverage of 12 months is VALID if:

1) you do not Jailbreak the iPhone
2) the iValue account is still active within 12 month

So yr a 'after market' buyer of Maxis set, make sure the owner who register for the fone has the account kept active, if not, the warranty will void, even below 12 months.
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Thanks for the advice but you have only addressed the warranty issue. The main concern right now is will Maxis bar the iPhone itself from being used if the account is not active?
PeeEl
post Apr 23 2009, 02:03 PM

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QUOTE(stutzedward @ Apr 23 2009, 11:44 AM)
Answer is NOPE. I think this has been replied a few postings away, do read again. Maxis will only bar the SIM CARD and not fone.

In fact, I am using DiGi with my Maxis iPhone now, if my Maxis line is barred, let's say if they bar my iPhone IMEI number too, the barring will be valid in Maxis network only. So if I use the DiGi line under DiGi network, the barring can't take effect, logical?
*
I am not a technical person but if the telco bars the IMEI which is an integral mechanism, for want of a better word, of the phone, no matter what card you insert, same would be disabled, no?

Say, just say you are right, what about those new owners who are using Maxis as well? As per your analogy, the iPhone will be useless to them then, right?

But there is still hope (I hope) since the customer relations officer I spoke with said that Maxis will only suspend the SIM. However, with this unchartered territory lingering in one's mind is not good.
PeeEl
post Apr 23 2009, 02:34 PM

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QUOTE(tinkerbel @ Apr 23 2009, 02:08 PM)
@PeeEl,
The Maxis units are fully unlocked units hence Maxis shouldn't be able to barr the use of the iPhones smile.gif
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This whole episode started with chinamobile highlighting certain irregularities. If you read from there, you would comprehend the concern.

Btw, I know Maxis' sets are unlocked but we are talking about them being 'blocked' by 'invoking' the IMEI and thus disabling the iPhone itself which can be done for all phones.
PeeEl
post Apr 23 2009, 03:04 PM

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QUOTE(prasys @ Apr 23 2009, 02:51 PM)
Stop giving claims. The phone itself is from Singapore (notice the same model number and such , so its from singapore)

I believe in Malaysia , there is no enforcement of blocked IMEI numbers *yet*. So Maxis can't just simply bar the iPhone

Do read up our local telecommunication law. We don't do phone locking , there is no way on earth maxis could just simply lock it. So stop with your false claims and such. Maxis has no control of the iPhone , they just control the SIM services
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For all our sake, I hope you are right.

But your last statement may not be entirely correct. What if I lost my phone, be it a NK, SE or an iPhone and I report to Maxis and request them to block the unit, they would do it, won't they? Anyway, we digress!

Let's hope that nothing unpleasant will befall on Maxis iPhone owners.
PeeEl
post Apr 23 2009, 03:27 PM

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QUOTE(prasys @ Apr 23 2009, 03:09 PM)
They'll just block the SIM. AFAIK , you could even use stolen phones here. I've a friend who lost his phone , called up Celcom care and reported. They just did block the SIM card only and not the phone. He even gave them the IMEI number , but  the customer care service said that it wasn't possible. The most that our local carriers/mobile service providers can do is just block your SIM - that's about it

http://www.skmm.gov.my/the_law/legislation.asp

I do hope that MCMC or someone comes up with the whole IMEI blocking thingy , whereby there is a central authority. Suppose if a phone is stolen , we can report and its blocked. It prevents people from selling the phone as it would render it useless tongue.gif
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If that's the case, the sky is now clear.....I mean for the subject we have been broaching. None of the Maxis iPhone 'after-market' owners need to be concerned. Cheers.
PeeEl
post Apr 23 2009, 08:04 PM

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QUOTE(stutzedward @ Apr 23 2009, 05:02 PM)
PeeEl,

Okay, you're saying Maxis can 'trigger' a lock thru it's network to disable the iPhone thru recognizing it's IMEI number, right? Hmm... I've not heard of such thing before. ANyhow, there could something like this.

If I am using the iPhone over other telco (like me now, in DiGi), if my Maxis line got barred, they're not able to enable the trigger, cos it's not running on their network, hence the fone can't be barred.

If so, u might wanna remove the Maxis simcard before ur line got barred from the iPhone then.
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I am not saying anything at all. All along I have been asking questions (notice all the question marks?) for the sake of one and all, as of late a lot of Maxis sets are being sold here in our forum.

But from the latest postings I think we are getting to the bottom of this saga, prompted by chinamobile, whom by the way, i believe, raised this for the benefit of fellow forumers.
PeeEl
post Apr 25 2009, 11:35 AM

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QUOTE(nokia2003 @ Apr 25 2009, 01:49 AM)
those who are interested to know how is it like for an iPhone to be blocked via the IMEI method, you can read it from here
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Well, it is a double edged sword.

Do not know whether it is a good thing or not that Malaysia has not implemented blocking mobile phones by invoking IMEI......yet.


Added on April 25, 2009, 11:49 am
QUOTE(cmchung @ Apr 25 2009, 11:05 AM)
The version I heard from Maxis is, they will not block the iphone, but every iphone purchased from Maxis is uniquely tied to the original owner, so is the warranty. Meaning, buying a Maxis iphone from others will be as good as buying an iphone without warranty. With the warranty card, one can still send in for repair, but it will be chargeable.
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At the risk of splitting hair, I have something to say to that.

If there is no breach of any agreement between original owner and Maxis or no laws are broken (like the phone in question is stolen), the latter has to honour their end of the bargain which is to entertain any request for service, even if the unit is brought in not by the original owner.

There are so many scenarios I can cite that original owners may not be the intended users genuinely, like one buying as a present for someone. Maxis will not turn down the sale if told this from the outset, I am sure.

So, constitutionally speaking, again for want of a better word, Maxis has to give those cases their contractual attention.

This post has been edited by PeeEl: Apr 25 2009, 11:49 AM
PeeEl
post Sep 5 2009, 12:33 PM

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QUOTE(highrulez @ Sep 5 2009, 12:16 PM)
but maxis iphone cant use DiGi and Celcom line right? or im wrong?. I dont know if other maxis user can use other sim card on it (without hailbreak or unlock).
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I actually do not want to stoop to your level debating with someone who does not know half of what he is talking about. But for the good of the community here, especially those who do not know very much about the iPhone yet, I am taking it upon myself to rectify your unilaterally wrong comments. Before that, do us all a favour, read first to find out more before passing comments which not only mislead people but also make you a clown as mentioned hereinabove.

Jaibreaking is a totally different process from unlocking and it does not affect the phone when it is an unlocked unit. And Maxis dishes out only offiially unlocked sets as required by law.

 

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