ceo@tm.net.my << try this..

im currently facing slowdowns since this morning. I've always been on the 218 ip range and since early this morning ive been swapped to the 60.xx range.

I'm using a 4mb line, i live opposite the exchange (always get full speed). Calling 100 = "... please reset your modem sir... we'll reset your port... we'll escalate the matter to the 4mb PREMIER TEAM and they'll call you in 2 days"

almost always, they will call back in 2 days and say "is the problem fixed yet?" without even explaining what work has been done. Usually the problem continues and all I do is just wait it out.

I'm quite a heavy user... avg downloads are around 300-500gb/month. I havent seen any sort of bandwith caps (fair usage).

When it's broken.... its broken.... all we can do is wait.

to look on the bright side, atleast i can still browse, however downloads and etc are going much slower than usual.


Avg download speed = 400kb/s
Download Speed today = 40kb/s (10%)

TM Brickfields test = 102kbps
Speedtest.net = 300kbps


So much for 4 mb!

Given that TM still cant maintain ZERO or almost ZERO downtime/faults in their system, I'm very doubtful that the HSBB will be any better.

Go TM!


On a side note, TM CS is improving tho.... v scripted conversations and questions are asked ... up to the point where I can answer their questions before they even ask them!