my case is so much funnier, no guy came over after i filed a complaint two weeks back.today i called them to check on the status, they closed the case, nobody came nor called. Have to opened another one, spent about 35 minutes on the phone doing all the troubleshooting. At the end i asked them i told them intermittent problem check my SNR and attenuation and the lady from TM say yeah the former is too low and the latter is too high. Phone line in my new apartment is not a problem, got the wire man to check on that one. My apartment used to have two phone lines, one for my housemate another one for my own. Since my housemate moved out, well the line is still there just no more dialtone, just another leftover wire, so I asked the wireman to connect that line to see if it is the phone line problem. SNR and attenuation still the same.
On the other hand some of my neighbours also having problem connecting to the internet, in fact a few in the area, saw the TM guy going around the area making his rounds, must be lots of complain in my area, one after another. Two days back saw another TM guy fixing the neighbour's phone line. Something must be wrong somewhere
This post has been edited by Avex: Apr 23 2009, 03:49 PM
My email to TM, every issue!, updated
Apr 23 2009, 03:48 PM
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