Does this courier service send the items until my house door? Sorry for noob question , but im curious on it.

of course bro.. why so worried?

yes they do..^^

They claim that they are 24hrs shipping non-stop, but my seller sent a parcel to me yesterday and i have not received it yet by today. Shouldnt it arrive on today? since they're working as 24 hrs.

This is the tracking result:

Uploaded from CRS : 19:49 Hrs - 19 December 2008
Arrival Hub KUL : 00:25 Hrs - 20 December 2008
Transmit from Hub KUL : 01:51 Hrs - 20 December 2008

it would hop to your door

Really? The parcel was sent from KL yesterday. Im staying in Seremban , therefore i assume it should have arrived my house by today morning, but i still have not received anything yet. Is it usual or im having too much of thought?

This post has been edited by Riggo: Dec 20 2008, 02:48 PM

heavy downpour at Seremban KL Highway ....

The weather is fine , no raining on yesterday and today as well.

---

Added on December 20, 2008, 3:35 pmAny solution? I've tried calling them , but noone picks up the phone.

---

Added on December 20, 2008, 5:13 pmDo they work on Saturday and Sunday? I've called them few times , but noone answers it. I did even send them an email , but no reply too. =.= .. im so anxious for my stuff

This post has been edited by Riggo: Dec 20 2008, 05:13 PM

i assume they didnt working on saturday and sunday..

before this i also ordered sumthing from someone, seller said saturday will arrive.. but too bad, nothing come out..

i'm live in seremban too

no worries.. just wait until monday.. sure have ur pack arrive..

haiz... frustated .. i was expecting that my new rig could be built up today.


However, good to see seremban kaki at here . Where do you live?

senawang mari

wait with patient bro.. i know ur feeling right now.. frustated to the max
feel it before

.. i've been waiting my new rig to be built since last week.

Im staying Rasah there.

---

Added on December 20, 2008, 5:43 pmWhats your current rig spec? lai.. share with me ^^

This post has been edited by Riggo: Dec 20 2008, 05:43 PM

ok good luck.. glad to help you...

I think they don't work during weekends... Maybe you can wait till monday or else u could call up and ask what's the problem?

i use their service. they deliver all over the place, just sometimes can have hiccup here and there.

tq guys... i assume they're not working on weekend , since noone has picked up my phone call, gonna wait till monday. **sigh**

hmmm ... ok ... i need to ask here edi

How about their rates ??

Which part doest it covers ??

They come pickup my parcel to send it ?? ( REQUIRE XTRA CHARGES ? )

Thanks

You may logon to their web site for more info regarding to the area that being covered. http://www.kangaroo.com.my .The rates are almost same as poslaju or cheaper if im not mistaken.

I think you'll be charged extra if you desired to call them for picking up your parcel @ ur home.

yeah in their website got coverage area ...

but ...

seems like it doesnt have traking system and rates chart there

Anyone know more info on this courier service ??

lol. post next day straight wanna get. depends when lo. got cut off time for kangaroo?

haha try to call post laju called 50 times. not even once answered me! weekdays!

i have bad experience with their service all the time..

1st occassion: the courier guy ask me to come to a certain places to pick the item my self even tho he shud deliver it right at my doorstep.. and another thing was, i only received the item after 2 WEEKS of delivery.

2nd occassion: (just happened last week). Seller sent item A WEEK before raya haji (2nd dec).. I only received the item after 2 WEEKS..again! dec 17.. i called many times they said they ady tried to make a delivery but i wasnt home. the said they came twice and left delivery notes (which I never found at all).. Lastly i have to arrange delivery to my office instead.. which they took another 3 days to do that, and even that, they sent to the wrong department.. took me another day to finally get my item..

They're using kangaroo to deliver that item i guess....

I had bad time with this courier service too. It should be express but it turned out to be snail courier. I bought an item from a forumer here and he sent it via Kangaroo on Friday, I was supposed to receive on Saturday but it didn't. Even Poslaju can, why not Kangaroo? That's why I prefer Poslaju to any other courier services.

Fine waited and nothing came, yesterday got the consignment no. and called to the nearest branch, guess what the office person wanted me to meet her messenger and pick up myself?! I got so pissed off and scolded them, eventually they sent to me but late in the evening.

Hate Kangaroo!

what the ...

ok ... NO to kangaroo edi ...

ive just realized that kangaroo doesnt work on Saturday and Sunday. However, i received my parcel on Monday morning around 10am+ , the disadvantage is they dont work on weekend.

---

Added on December 23, 2008, 5:11 pmgoogle , kangaroo tracking . It has online tracking system, but i've no idea why it isnt shown up on their web site.

This post has been edited by Riggo: Dec 23 2008, 05:11 PM

Is it? But my friend received a parcel from the same seller who uses Kangaroo courier only, on a Saturday.

this is odd then.. i called them so many times but noone picked up my calls on saturday.

kangaroo is out then..how bout skynet

SkyNet lorry drives quite often in my area

about theri services , i think is nice .

But ... is slightly expensive than PosLaju la ...

wan check for pricing at theri website also cannot ... need to call one also ...

last time last year, i oso got very2 bad exp wit skynet.. my parcel turns out late.. usually more than 1 week..on certain occassion, more than 2 weeks.. i even got the chance to "teach" their kajang manager a lesson.. customer service/operator (kajang) branch oso not too friendly and can scold u back if if keep asking bout ur courier.. . the delivery person keep giving same excuse (raining, motor rosak etc..)..all over again..

but now, i think the management and that operator already changed cos i rcvd my items on time on the last few occassions this year. They even deliver during weekends.. and even if ure not at home, that delivery guy will call u to tell he was there and u can ask him to sign that parcel on ur behalf and leave it in ur postbox/hide somewhere around ur house.

poslaju is still the best in fast delivery.. but reliable/trustable.. im not sure..

POSLAJU
pros: super fast delivery, all areas covered
cons: cannot send out valuable goods, some staffs cannot be trusted..very risky if ure sending expensive items/fragile items..

SKYNET
pros: delivery is quite fast (this year), but not as fast as poslaju
cons: might not cover certain remote areas, delivery guy might not know/have experience on some areas (because some are not locals.. YES! at my area, SKynet uses Indonesians as their delivery boy)..

CITY LINK
pros: delivery is so-so..not that fast, not that slow either..
cons: not that i can think of since i only got experience once wit this service

GDEX
pros: quite fast
cons: if ure not at home, they cannot sign the consignment on ur behalf and leave ur item at ur home. u have to come to their office instead to pick up ur goods..

KANGAROO
pros: none
cons: they uses "kangaroo" to deliver ur items.. beware!

oh yeah , i think their managm,ent had changed

SkyNet use endon ?? lulz ...



lol for the Kangaroo using "Kangaroo" hahaha

But overall , i still prefer Pos Ekspress & Pos Laju although sometimes it is quite disappointing ... cause it is local courier and know local places well and cheap

Kangaroo usually has a 1 day delay... Used them before

But their customer service seems nice

sorry for asking stupid question here, but do DHL do courier for local?

my personal exp...not really next day delivery...very poor services...twice received my goods in 3 days......i dun know...call office hour time...customer services very bad....not recommanded courier...

kangaroo express ?? i loled . should call snail express - take 1 week to reach me . most of the time delay ...

item send on saturday-27/12/08 and supposed to be at me on 31/12/08 (28-sunday (this courier cuti sunday , 29-monday maalhijrah holiday) . i check from the track system and it stated there problem delivery to me (my house at bandar KL not hulu2 kg and klhub to my house around 10km... ) as d whole day iam at my house waiting for the parcel deliver....so angry with them

Hv u check for "Sorry card" (delivery notification card) around your house gate?
OMG, today I've rec'd my parcel from Kangaroo, the Sorry card flown on the road in front of my neighbor's house.
They just hung the card on the my gate door without putting it into my mailbox.
Luckily my cousin found it on the road...

wow thatsbad. shud at least put in mailbox or slip it under the door

Their service in my area really sux!
They won't call me even can't find my house, they will just left the parcell in office till I call them up! (even after 2 days)

Don't ask about that "love card", they can't find my house so how do they leave me the card?

When I ask them why didn't send to me, you will surprise how they answer:
"Oh, tu parcel kami dah angkat keluar tapi tak dapat itu tempat"

Walau, they don't know this world got "PHONE" ah? or the Telco charge them super duper expensive call rates?

I prefer Pos Laju in my area. (Ipoh)

This post has been edited by ongbs: Jan 2 2009, 05:25 AM

frm morning till 8pm at my house waiting for the item deliver bro.... people in the house...no sorry card ... i dont think the come to my house...

---

Added on January 2, 2009, 7:56 amtheir cs very poor... today will call them..where is my parcell??? i really dissapointted... ....emmmm....kangaroo aaaa...cit!!!

This post has been edited by chenoi: Jan 2 2009, 07:56 AM

i used "kang" around 10 times during last few years and only 1 or 2 times they really delivered to my place!
I not prefer this company but some seller used it to send goods to me
Now whenever I know the seller using this courier, the 1st thing I gonna do is calling the courier office the next morning to ensure that they won't keep the parcel overnight.

The worst record for me was a parcel sent from KL, they told me parcel lost and the whole case took 2 weeks+ to settle.
I got the parcel after 2 week+...

This post has been edited by ongbs: Jan 2 2009, 08:58 AM

wow thats bad.kangaroo is out

If you are lucky maybe their service is good in your area
It all depend on the staffs working there!

true.but better just dont take the risk

kangaroo is the slowest!it can take about two weeks from KL to Penang! Several times ord,oso like tat.

---

Added on January 3, 2009, 2:45 pmDont ever choose kangaroo, really.
I have no choice, cos my company does want to use their stupid service, maybe cheaper/

This post has been edited by ahcheap: Jan 3 2009, 02:45 PM

Its been two weeks ord my customer in penang havent receive my parcel from KL.

The same thing for the parcel to me from KL to Selangor, it takes about 10days stil no news. Dont ever use Kangaroo service! I hv no choice, but my stupid company wan to use this stupid kangaroo.

This post has been edited by ahcheap: Jan 15 2009, 03:41 PM

I've been using Kangaroo for a while though.... Well, in some places, they do deliver like snail, maybe due to "lazy" worker there especially Penang area as I'm informed that they cover whole Penang Island and Butterworth even until Parit Buntar for single station... For the Saturday delivery, some area got as some of my customer do received parcels on Saturday... Well, I want to apologize the matter in fact that their service is not top notch compare to other courier service like Skynet and GDex or Poslaju but here I would like to highlight some point as their user and my experience with some courier service or why finally I choose them as my courier service...

~~ Kangaroo ~~ Current Courier Service
Pros:
1. Mainly because it's the most CHEAPEST among all courier, P(2kg) = RM8 ; D = RM5 (PM) ; P = RM12/kg (S&S). Plus calculate total weight for single recipient even send various parcel one go! And NO EXTRA CHARGE for "Volumetric" parcel compare to other Courier!
2. Reliable Pickup service. If pickup is requested, they will 100% come, will not miss a single day as they implement a strict policy (Fine RM50) as if their driver did not come upon requested. So after promised buyer the delivery date, will definitely stick to it.
3. During monthly payment for the service, their invoice is accurate and don't charge "blindly". They also tolerate upon delay just in case something come up.
4. Pickup person is Friendly, willing to wait sometimes I forgot to write the CN address ect
5. Tracking system is detailed Tracking ~ Click Me!
6. Item safely arrived, most of the time send entire CPU with or without LCD even to Sabah & Sarawak without the Boxes heavily damaged.

Cons:
1. As claimed by receiver, slow delivery in some area, driver are "lazy"
2. Sometimes Pickup call Lady engage for quite a long time when requesting pickup, most is Indian lady in my area, heard from pickup person they like to "bergayut" during working hour
3. Sometimes parcel stuck at their office station, need to call to them to get it moved
4. Have to request for CN, Flyers and delivery bag

~~ Skynet ~~ Previous Courier
Pros:
1. Quick & Reliable Delivery Service
2. Pickup request conducted easily in my area as my call will be entertained and responded is speedy manner
3. CN, Flyers and delivery bag will be updated regularly every month

Cons:
1. Pickup in my area not up to notch! Sometimes kena FFK Call the driver sometimes, he will give you all kind of excuse like "traffic jam la", "banyak pickup then tak sempat la"... Bla Bla Bla....
2. Quite Pricey especially to Sabah and Sarawak.
3. Once lost my Parcel during delivery! At 1st, nobody want to take responsibility but at last refund me by weight measurement, not even half the price of the parcel item cost price. I should send stone inside the parcel... FYI, the lost parcel contain a 22" LCD ~ Main Reason I switch to Kangaroo
4. When collecting month payment, very punctual indeed. Everyday give you morning call after the invoice has been issued


~~ Poslaju ~~ Other Alternative
Pros:
1. People Favorite Delivery fast even to some remote area.
2. Parcel arrived safely!

Cons:
1. More expensive, P(2kg) = RM13-RM15 (PM), P(2kg) = RM25 (Sarawak), P(2kg) = RM30 (Sabah)
2. Worst of all, will consider Volumetric if the parcel they "feel" exceeded the limit, thus you pay more That's why quite difficult to estimate courier charges when requested by receiver coz if charge below or over their budget, consequences to both party
3. Have to go to Post Office, queue for it, waste time waste $$

LEGEND; P=Parcel, PM = Peninsular Msia, S&S = Sabah Sarawak

Well guys, this is the points from frequent user among courier service like me.... The main point is, most people here prefer or tend to go for cheaper solution and that's why I choose Kangaroo. Not to brag about them or save their ass but after all, still I think their service is up the the $ we pay. As usual, you pay what you get. For a good example,

Parcel with PSU (Power Supply Unit) Kangaroo = RM8-RM10, Skynet = RM12, Poslaju = RM15 (Peninsular Msia)**Estimated 3-4kg
Parcel with CPU Kangaroo = RM120, Skynet = RM180-RM210, Poslaju = RM150-RM180(Volumetric) (Sabah & Sarawak) Possible cost more! **Estimated 10kg

See the different?

Ok surely some here would claim as long as they get their stuff in time it's ok for them to pay the extra bucks, yah I know some will say so... Maybe next time I try go for 2 different courier service coz haven't try GDex b4 (Rate quite same as Skynet), so give all my customer an option bah...

So please keep in mind, nowdays you pay what you get. If really want to get ur stuff for 100% 1 day delivery, go for DHL or FedEx, satisfaction guaranteed but the price is Zzzzzzzzz

Recently I made a purchase with a seller here aswell and he used Kangaroo Express aswell .
Seller sent out on yesterday and I'm supposed to receive today but whole day waiting , there's no avail of the Kangaroo van.

I'm really so disappointed with Kangaroo Express , maybe we should avoid seller who used Kangaroo express to do their shipping.


I have excellent experience with Airpak Courier , Accurate , Fast and Responsible. Two thumbs up to them.

Crrrap~ i just ordered items from RockRock through Kangaroo Express.He sent it yesterday.Hope they don't do it to me.

uhm.. what i experienced are totally different..
i personally uses kangaroo
send 20+/- parcel per month.
90% of them arrives on time( next working day)
meanwhile the remain 10% arrive max in 3 working days
.for me i rank it as acceptable ranking.

but for SUREREACH...
waliew
when it was at my ex-company.
however it's the cheapest company i ever seen,
RM5 per first 3kg, rm1 following...
10 delivery, out of 7delivery arrives more than one working day.
And out skirt area taken more than 4 working days...
Call for service also wont entertain one, like tak kisah business..

for me my total blacklist in courier :
SUREREACH
ARK COURIER

Rankings:
NO.1 SKYNET (HOWEVER IT'S GOOD, BUT EXP)
NO.2 KANGAROO
NO3. POSLAJU (HIGHER MISSING RATES, BUT DEPEND)

had my first sending experience with kangaroo yesterday, thru walk in (non contractual) to their shop off Jelutong Express, Penang.
the lady charged me flat rate of rm10.00 without even weighting on my package (mainboard in box with the usual bundles, est 1~2kg), saying that anything under 3kg is flat rate rm10.00.

i requested for "fragile" sticker to be placed on. the lady actually double confirm with me with the packaging, stating that "their worker will handle things the rough way, even with the "fragile" sticker in place" -- while it's nice to double confirm, i do expect a bit of professionality and responsibility from the service, where i believe it's much easier to tell their own man to take note of the "FRAGILE" items, than to wear off customer's confidence by giving each and every customers such irresponsible claim.

this kinda attitude plus the flat rate charges for lightweighted parcels (again, non contractual, i did a walk-in), granted them the "least preferred" spot on my list, unless i know i'm shipping close to the weight limits of the flat rates..

oh, and i simply can't find published rate on their website or anywhere else, other than fellow members here in LYN with their contractual rates, which could potentially mislead walk-in / casual courier service users.

This post has been edited by weeluvmal: Mar 14 2009, 09:49 AM

i had my experience also that driver call me and ask me to take at their office but i dont wan and ask him to send to me but he say cant wtf la door to door go die lolx

impressive. kl to terengganu in 1 night. or maybe i just lucky

so far mine also very good. pick up and next day arrive at Sabah already.

buyer using the stuff now, start up thread for it some more.

Not lucky, in fact mostly 80% of my stuff arrived after 1day even Sabah and Sarawak. 20% after 2days if stuck between weekend. Some area even weekend also got delivery. Their pickup service is superb and so far I have no problem using this courier service. Only few area their service is quite not up to standard. But still acceptable if weight between price / service provided

This post has been edited by lingloong: Apr 1 2009, 04:58 PM

woah...when i read ur sentance "Not lucky", it makes my heart tremble la lingloong.

Their courier really that good? There's 1 centre just behind my house. If yes, I would opt for their service as well.

How about the rate?

This post has been edited by XiuKeong: Apr 2 2009, 03:04 AM

lol..behind ur house.lidat just ketuk2 pintu la.

dunno..some said they r the cheapest in my

if ask them come to pick up, any charges?
anyone hv their tarif list.

Ya. Just 2 minutes drive from my house. Maybe I should try when got chance.

izzit??my parcel have a problem on delivery...and i dont see any card on my door gate and mailbox too...== wtf

where can i check the charging fee for using kangaroo courier sevice? coz from the statement above it seems like different places is charging different prices~

i think u need to call and ask
just called them about the charges...
3kg for RM15 from KL to Penang....

is more worth to open account with them...
still thinking wanna open account...cause see lots of complaint about "KANGAROO"...

oo..so far its ok for me, item normally reach on next day..however there's a case they delayed my item for 6 days from kl to kelantan

Hi Sellers,

I know most of you probably had bad experience dealing with posting & shipping. Im here to help. Let me introduce myself, my name is Shaun. I run a company by the name of Mail Boxes Etc (MBE) in Mid Valley, KL. We are the agents for DHL, UPS, CitiLink and PosLaju. The pricing that we provide are either exactly the same or lower than the pricing of these courier companies, as we are their distributing agent. Im sure most of you have problems like missing parcels, dont know how to track your parcels, damage or broken parcel during delivery, delivery delay, no contact person to follow up on your shipment, where to buy shipping boxes, bubble wrap etc. Give us a try! We are here to provide an alternative shipping solution for you. Our advantage is that theres no queue, our staffs are very knowledgeable and professional, we will advice you exactly how much is going to cost, the delivery time, and which courier works out the best(cheapest) for you. Our contact details are as follows:

Shaun Chang (Centre Manager)
Mail Boxes Etc
A-G-3A Ground Floor, North Point, Mid Valley City
No. 1 Medan Syed Putra Utara, 59200 KL
Tel: 03 2282 7622
Email: mbe_midvalley@mbe.com.my

Feel free to give us a call or email us if you need to ask anything ranging from courier, despatch to packaging supplies. We are only able to serve customers within Klang Valley but for those that are not located within Klang Valley, dont worry, just give us a call or email us, feel free to ask us anything related to courier, we will try our best to help but for those that we cant help, dont worry, we will direct you to the best alternative. We emphasise very much in customer service, dont be worried that when you call/email us, we will push you to buy something. I guarantee you, it wont happen. We will try our best to help you with whatever we can, but like i said, those that we cant help, we will refer you to the best sources available. We are here to provide the best service to sellers like you and hoping in return to generate some sales or at least create awareness for my business. Hopefully, we get to hear from you guys soon.

Thank you in advance & Happy Selling.

Regards,
Shaun.

juz sign up a contrac with them... 1st 7kg rm8 include service to west malaysia.... damm cheap... cos i using

hi ... i also have experience with this " kangaroo service", i bought something from lowyat forumer, she said sent oit item on 21/05/09 and i check the trace of status. it deliver on 22/05/09. and i have yet not receive the item, whats going on of this kangaroo courier?? i doubt.

Hahahaha.... hah

I'm from remote area in Sarawak, they just call me today that they want me to pickup item in Kuching, which is 400km+ from here....! I said I can't go there... and they said will send it using pos laju on Monday.

---

Added on June 24, 2009, 10:19 amthe still delay my shipment for 3 days know.
When i ask on Monday, technical problem they said, ship tomorrow
When i ask on Tuesday, technical problem they said, ship tomorrow
When i ask on Today, technical problem they said, ship tomorrow

Ayo! already tell the seller to use Pos Laju, bt he STILL use this crappy courier service, I know it good in Semenanjung and big town area in Sarawak and Sabah.... But please don't use courier service in remote area Sabah/Sarawak.... please


This post has been edited by Hisyamudin: Jun 24 2009, 10:19 AM

i bought something from this forum
and the seller use kangaroo courier service

i waited and waited but they never send me the stuff
so i called and they simply said they can't deliver it and won't deliver it
cause my area is out of their service area (even though it's still in melaka and not some other remote area in sarawak)
and they want me to go and pick it up

what's the use of courier service if they can't send it to me!
and if they don't cover my area then they should reject it and ask the seller to use other courier service

i don't have the time or transport and will not waste any of my money to get the item
i've already paid for the postage fee and i expect it to arrive at my door step
so i'm just going to see if how those kangaroo people will send it or do with it


and i am never going to buy anything from any seller that's using kangaroo courier service ever again

never heard of kangaroo before. But I think customer service is quite bad since they dont pick up the calls during Sats

My aunt`s place is there

gosshh.. lot of bad feedback here..
just now the kangaroo delivery guy deliver my parcel..
what a surprise... he's very friendly..

1 thing i like bout their services.. they will call u to ask whether someone will be at home or not..

not like poslaju.. simply leave the notes at your mail box..
hmm~

This post has been edited by fesick: Aug 1 2009, 01:01 PM

i guess sometimes depends on your luck lor.
depends on the despatcher also

when did kangaroo close??

saturday?

i have use kangaroo service twice, so far its service is good, receive items within 2 days n of coz price is good as well =)

delivery from kedah to kluang area only take less than 24 hrs...
huhu..

your lucky day dude

used this courier service and what can i say is....it is cheap! one day only from sg petani to kuala terengganu delivery....

previously using airpak ... and after this i think i won't go for airpak nemore cos airpark rate is expensive for me ...

eh...1kg how much on this service?

may i know what is the kangaroo express tracking number format. usually for poslaju is EN XXXXXXXX MY.

does anyone know? trader just gave me this tracking number 305339038 and i input in the tracking system it says no item in database.

system is slow 1...wait for 1 or 2 days

what!

anyway, thanks ya. dunno why traders wanna use this service. i think poslaju faster...

kangaroo is fast too... XD

are u sure when u check that time the parcel is already on kangaroo hand? they collect stock on 5~6pm and at night 9~10pm will show on system. If u check too early is useless.

1 or 2 days too much le.. use for a year max delay next day morning will show

please dont use kangaroo.
i still cant receive my GC from u now

lol. yesterday the Kajang branch called me to ask the value of my parcel while my buyer already rec'd the parcel.
Kangaroo couldn't trace the parcel from their system & they tot it's already lost. But I keep the value of tat parcel as secret to avoid any consequences

You should make an official complaint to them perhaps to at least refund back the value

i'm a reciever. my parcel has been send out since last monday. till now i still dun get it.

i've check with their tracking system it's stop on the 9th of feb.. then no more update. call the branch they said: memang ini barang belum sampai. masih di KL

ok fine. i called KL(HQ), they can only ask me to put down my contact no. and call back to me.

i was like, no1 in the office can take incharge of this serious matter?or at least make a serious report?

i felt so helpless now...can anyone help me or guide me here? the parcel was sent 2 weeks ago and i still dun get it.

saddd.....

I think they work on weekends (except Sunday) - Still waiting my parcel..

UPDATE : I'VE JUST RECEIVE MY PARCEL TODAY AT 12PM.. YAY!



This post has been edited by servlet: Mar 1 2010, 09:08 PM

Good that you received your items. They must have been a 24X7 team..

many courier services do their work 24/7..

rather choose courier than poslaju..

Consignment Note No: xxxxxxx
Date Shipped: 5 March 2010
Origin: xxx
Destination: xxx
Consignee: xxxx
Content: Parcel
Pieces & Weight: 1 @ 4.00 Kgs
Status:
Uploaded from xxx : 20:19 Hrs - 5 March 2010
Arrival Hub KUL : 03:18 Hrs - 6 March 2010
Transmit from Hub KUL : 03:20 Hrs - 6 March 2010


yup2 there r working 24/7.. hopefully my parcel can arrive today safely...

Bump topic

if i'm in usj, subang jaya, how is the service like? Does anyone know

and i admit i am quite afraid after reading all this, it looks like an extreme hassle, needing to keep on calling.

hikari85, i was suppose to receive my parcel from you yesterday via kangaroo courier service, but they didn't come to deliver.
I call them up and they also don't know where is the parcel.

I guess I probably need to pay them a visit tomorrow to claim my package.
Hope everything will be okay.

Postage from Penang to Kuching has been increased from RM15 to RM25 for item below 1 kgs

are you confirm?
kangaroo oredi increase the price?

i heard kangaroo is one of the cheapest courier services in malaysia. was considering them but i'm surprised to see many poor feedback. i thought courier has its standard.

i've had many bad experiences with pos laju, thus i vow never to use them unless my buyer insists. any suggestion on a reliable courier service between Peninsula and East malaysia?

tracking macam sial... things reach already still cant trace online

the problem with kangaroo is that they don't have an online tracking system. Their delivery service is quite efficient. I have shipped over 500 parcels with them, and only 2 got missing. And when it goes missing, you are going to have a big headache tracing the parcel!

woot-woot..
they have online tracking..

http://track.kangaroo.com.my/

1st time i used kangaroo servis
coz bought something from lehteck

but very good services
fast and friendly

hi if no one at home to receive the parcel will they leave a card or somthing like poslaju?

yeah they'll leave a collection notice card.
but stupid kangaroo always hang it on my door gate, it flies away blown by wind

Can anyone tell me what's the meaning for "Downloaded at KJG"?

P/S: KJG = Kajang

This post has been edited by zm__: Apr 9 2010, 12:16 AM

Price increase for Kangaroo...
just got the notice from Kangaroo
First 10kg, RM10.

totally say "NO" to skynet..i cannot say the whole skynet, but subang branch..yes, i would say "NO"..

I had few times experience, late arrive me !! & bad customer service..I did compliant to NCCC..then they turn the "late" issue to sender..WTH...sender was send on time, hv tracking one laa...you out delivery on 12- 1pm..5pm pun tak sampai my area..Once complaint, reach me in 25min...woowww....what is going on from 12pm-5pm??

Never email Skynet, 90% you wont get reply..
Call...ok la call...when transfered to subang branch...havent say "heloo" then ..dooo..dooo...dooo

Last time Skynet delivery man didnt call my customer even tough they couldnt find the address, wait for 2-3 days, at the end I had to collect the item myself and take to my customer personally.

pay for self service...