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 Your One Stop iTunes Troubleshooting Centre, How-to-do guides, backup, tips & tricks!

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pausch
post Sep 16 2009, 07:05 AM

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Joined: Oct 2008


Hey all, just got my iPhone 3GS 32GB black yesterday and on the same day it was messed up sad.gif :

iPhone Generation : 3GS
Locked/Unlocked (or Part Number): Officially Unlocked
Current Firmware :3.0
iTunes Version :9
Computer Platform Windows XP
Jailbreaking software : nope
Problem Encountered : in recovery mode
Steps Had Taken (list down) : Tried to upgrade to 3.1 towards the end there were some error message popping up and straight to recovery mode, tried to do recovery at least 5 times i.e download straight from iTunes as well as using the file in one of the threads here..tried 3.0, 3.1 but all failed. I got the following message [The iPhone "iPhone" could not be restored. An unknown error ocurred (1002)]

Appreciate if someone could help before I start going for warranty..would prefer to DIY if possible..

Thanks all.

smile.gif
pausch
post Sep 16 2009, 11:29 AM

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Joined: Oct 2008


QUOTE(Snecx @ Sep 16 2009, 08:51 AM)
If it happened when you try to upgrade to 3.1, you may be having troubles like others are having with 3.1.

Please check: http://www.tuaw.com/2009/09/15/iphone-3-1-...od-our-tip-box/
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Many thanks Snecx..at the moment I dare not do anything further.. seems quite complicated..so I just dropped it off at Machines..they tried earlier same error that I got..hopefully they can solve it smile.gif

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