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Your One Stop iTunes Troubleshooting Centre, How-to-do guides, backup, tips & tricks!
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chocobo2988
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Jul 28 2010, 09:23 AM
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Getting Started

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Hi all sifu,
Anyone can help? iTunes could not backup the iPhone " " because the iPhone is disconnected. I had google for solution but it's wont work. My iPhone: 3gs, 16G, currently with IOS 4.0. Jailbreak before but now restore to 4.0. Even with new iTunes 9.2.1.5, delete the iphone backup(s) listed and Reset Sync History. Still cant get the backup done. I'm using win XP btw.
Please guide me the way.
With thanks.
This post has been edited by chocobo2988: Jul 28 2010, 09:59 AM
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chocobo2988
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Jul 28 2010, 09:12 PM
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Getting Started

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QUOTE(yezhacolic @ Jul 28 2010, 08:44 PM) What do you meant by iPhone is disconnected? Did you try right click @ phone name and choose "backup"? yes, with right click and backup...the messege pop up like this. 'iTunes could not backup the iPhone because the iPhone is disconnected. very weird. i try with 2 dif computer also the same issue. even update new version of itunes also the same problem. 3GS with IOS 4.0.0. anyway, i still can transfer my purchase from iphone to itunes. just cannot backup. This post has been edited by chocobo2988: Jul 28 2010, 09:21 PM
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