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 Your One Stop iTunes Troubleshooting Centre, How-to-do guides, backup, tips & tricks!

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billhambridge
post Apr 5 2010, 07:22 PM

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QUOTE(mmmbop @ Apr 5 2010, 09:32 AM)
Just would like to know has anyone encountered the same problem.

Last time, I was syncing the phone to a PC which is connected to Internet. At the same time, I forgot to off Wifi on the phone. Syncing with iTunes works well at the start and suddenly it stopped and said that an error occured.

Not bothered with the problem, thinking that probably it's a normal connection issue, I was surprised to know that it seems that the syncing was only halfway with 90% of my apps and games gone! The remaining apps still there on the same springboard but all other apps has already gone.

When I open each of the remaining apps, all works fine and game data still intact. Thank God, all apps still in the iTunes, it's just the apps has been uninstalled from the phone. In the end, I have to install remaining apps and tediously put every app one by one on the correct springboard that I want.

Apps gone still ok, problem is game data is gone. Means I have to start all over again to play long gameplay like Assassin's, DH etc..Most annoyingly important confidential data in 1Password has gone as well.

Can somebody care to explain what could be the culprit? Is it really because of the wifi turned on?
*
not bcz of yr wifi on actually.. cz i did it last time wif my wifi on and it's still working fine.. thumbup.gif
for game data, unfortunately u hav to play from beginning back. rclxub.gif
why dont try start playing new game? exp.Biodefense or other..?
mimie1678
post Apr 5 2010, 10:05 PM

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y i cannot install fb from app store... keep on asking to connect to pc but its already connected... anyone can help..?
teikwing
post Apr 5 2010, 10:15 PM

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QUOTE(mimie1678 @ Apr 5 2010, 10:05 PM)
y i cannot install fb from app store... keep on asking to connect to pc but its already connected... anyone can help..?
*
download via computer and sync or download it straight from the App Store via your iPhone.
mimie1678
post Apr 5 2010, 10:26 PM

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try both... still cannot...
kazumanj3
post Apr 6 2010, 09:40 AM

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CODE
itunes was unable to load provider data from sync services


help me!!! cry.gif
heliora
post Apr 6 2010, 11:47 AM

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sorry if this has been mentioned before as i couldn't wade through 50+ pages to find

i tried registering an itunes account using maybank debit mastercard, itunes rejected saying it's invalid
i've already registered for msos and have purchased gsc tickets online using the card so it's not a problem with that

anyone has any idea? or does itunes reject debit cards?
sanosizo
post Apr 6 2010, 02:03 PM

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maybank debit card should be visa not master card right? i can use it with itunes no problem.
heliora
post Apr 6 2010, 02:26 PM

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mine's mastercard, hmm, zzz what's wrong...
yuvanesh
post Apr 6 2010, 10:25 PM

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QUOTE(heliora @ Apr 6 2010, 11:47 AM)
sorry if this has been mentioned before as i couldn't wade through 50+ pages to find

i tried registering an itunes account using maybank debit mastercard, itunes rejected saying it's invalid
i've already registered for msos and have purchased gsc tickets online using the card so it's not a problem with that

anyone has any idea? or does itunes reject debit cards?
*
are using malysian itunes or US itunes....????if malaysia make sure you have the credit card online authentication....
derik87
post Apr 6 2010, 11:32 PM

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QUOTE(yuvanesh @ Apr 5 2010, 07:10 PM)
yes definately...only the tick once will be sync and install...
*
ok.
does it happen to Music as well?

* i still cannot sync video to iPhone ><
sbux
post Apr 7 2010, 03:27 AM

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I am using 2 laptops at 2 different places and is it possible to sync my iphone on both of my laptops (using itunes of course) ?

Cuz i already sync with Laptop A and now in Laptop B, itunes tell me that whatever i sync with A would be erase... hmm ..

can someone enlighten me?

thanks

yuvanesh
post Apr 7 2010, 07:58 AM

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QUOTE(sbux @ Apr 7 2010, 03:27 AM)
I am using 2 laptops at 2 different places and is it possible to sync my iphone on both of my laptops (using itunes of course) ?

Cuz i already sync with Laptop A and now in Laptop B, itunes tell me that whatever i sync with A would be erase... hmm ..

can someone enlighten me?

thanks
*
well your only authorize to sync in on pc not two...so if you want to sync both make sue your should the same data overthere...with your same itunes account....


Added on April 7, 2010, 7:59 am
QUOTE(derik87 @ Apr 6 2010, 11:32 PM)
ok.
does it happen to Music as well?

* i still cannot sync video to iPhone ><
*
yup it goes for all....whatever untick will not be synced on the phone...

This post has been edited by yuvanesh: Apr 7 2010, 07:59 AM
aleluya
post Apr 7 2010, 10:46 AM

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Try using winamp to sync your musics, it has a better performance
garyngkt
post Apr 7 2010, 10:47 AM

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Hi everyone, just want to check has anyone encountered problems where all the contacts go missing when syncing from iTunes to MS Outlook. Happened to my friend when try to sync suddenly everything missing on the phone itself and even under MS Outlook contacts don't have. He then tried a restore from backup but still no contacts. I have been doing this on my iPhone 3G since day one but no problems like this.

Thanks. Kindly let me know.


sanosizo
post Apr 7 2010, 10:56 AM

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QUOTE(heliora @ Apr 6 2010, 02:26 PM)
mine's mastercard, hmm, zzz what's wrong...
*
i didn't realize that maybank has a new debit card with mastercard, previously they only have visa.

u might want to try linking the card again. other than that, i have no idea why its not working.

i normally use sharepod to transfer music and videos to the phone.
WayneRooney
post Apr 7 2010, 02:49 PM

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Hi, my company's laptop is using Microsoft Outlook, but I couldn't see my email account appear under iTunes -> Devices -> Info -> Sync Mail Accounts from "Outlook" when sync...

Any idea ?
yenestc
post Apr 8 2010, 05:26 PM

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recently my laptop hardisk is gone, but unfortunately i still not backup the itunes file from it.

so now, if i want to sync with my new hardisk in my laptop, how can i do it without lost my application, songs, picture in iphone?
TSnokia2003
post Apr 8 2010, 07:22 PM

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QUOTE(yenestc @ Apr 8 2010, 05:26 PM)
recently my laptop hardisk is gone, but unfortunately i still not backup the itunes file from it.

so now, if i want to sync with my new hardisk in my laptop, how can i do it without lost my application, songs, picture in iphone?
*
you can re-download the applications for free again.

if you wanna extract the music and contents, there are softwares out there.

however i cannot think of any, at back of head now. try googling it up (or try lurking around www.download.com)
monked
post Apr 8 2010, 10:28 PM

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izzit confrim free?
as i log in to other computer with authorized to dld back the paid apps ><"
very scare to dld back coz of the $$ i paid ~
duckevo
post Apr 8 2010, 11:00 PM

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QUOTE(monked @ Apr 8 2010, 10:28 PM)
izzit confrim free?
as i log in to other computer with authorized to dld back the paid apps ><"
very scare to dld back coz of the $$ i paid ~
*
definitely confirm it will be free as the app that you purchased will be tagged under your itunes account

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