QUOTE(xMika @ Apr 16 2009, 06:48 PM)
After viewing all the replies from all of you guys, there is something I have to say. I've been a P1 w1max promoter under authorised resellers. Have to admit that not all customers are satisfied with the service. In reality, is there something that can really fulfill your requirements ? What you want is faster download speed, larger amount of bandwidth capacity. If you want it, yes we have it. (special package, requires P1 specific base station to be build at your place). 100mbps speed is available. The bandwidth capacity is unlimited. Price is RM1k+. You willing to pay for it ?
Before that, you think that setting up base stations are easy ? There are many procedures that we have to go through before we are able to set up the base stations. License and contracts have to be applied from that specific state/area government. You know, there are many residents that like to complain about radiowaves that will so-call harm our human body, cancer causing.
Its not that we dont want to give you the 10mbps speed. If we can provide you the speed, why not ? Its not like we will get less profit or what-so-ever. You paid & we know that you should the get speed we promise. Best effort basis is written on the contract. You signed it, that means you know it. 8mbps and above is reachable in certain places. But, we did mentioned that you will get a minimum speed of 1.2mbps or else money-back guarantee. Did you get below 1.2mbps speed ? If yes, go return it.
I'm sure that you are not a small kid anymore, what a promoter say is always sweet-talking. SEE ! CAN REACH 8MBPS WOR! TRY LA, SPEED SO FAST.
Conclusion, after you signed a contract, theres no way back unless you were penalised. Remember, 10mbps is on best afford basis not guarantee speed.
Note: This is Malaysia. Dont compare with other countries.
A few months back, I have a customer coming to me & say : whats the speed of USA's internet ? Singapore ? Korea ? P1 w1max ?
So what if you compare with other countries ? Can you get their internet speed ? Go connect a 1000km optic fiber cable from singapore to your house if you want to.
Just stop all your bullxxxx and stop defending P1. Yeap, we signed up for P1 Wiggy because we want faster download speed, and give a fresh try to new tech, i guess there's no harm to give a try right?? And who don't know about the "best effort basis" written in the contract?? We are not going to ask for full 10mbs speed for us, but at least don't try to mis-advertise about those bull 10mbs speed which most of the average user cant even hit 5mbs downloading speed. Ok, i don't compare to other countries.. i compare to a local ISP which i signed up for 4mbs package, although i cant get full 4mbs downloading speed but at least i still get 75% of the speed that they advertise. If P1 Wiggy cant even hit 5mbs and above, what for i signed up their 10mbs package?? Why not i just subscribe to their cheaper 1.2mbs package?? Since there's no speed difference between 1.2mbs with 10mbs, as 10mbs also cant hit 3mbs of speed. I don't find any reason that they need to set up those micro transceiver to cheat their customer if they really can provide 10mbs speed or maybe at least 7mbs+-.
And bysquashy, i agree with what you say. RM 1k for 100mbs and unlimited bandwidth is absolutely a bull. AFAIK, RM 1k cant even cover the bandwidth cost. And 1k for 100mbs is really nothing if u really can provide such fast speed connection.
P1, do something and don't let us, your customer down. Don't just providing such lousy service and walk away with our hard earned money, and of course we're not those kena bully also don't dare to voice out kind of customer
I am expecting to see improvement or i'm bringing this case to authorities..
There's nothing curious to see alot of forumer/blogger defending P1 as P1 do take care most the blogger nicely.
This post has been edited by victor87: Apr 16 2009, 08:32 PM 
Apr 16 2009, 02:14 PM
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