Apr 17 2009, 06:16 AM
QUOTE(stringfellow @ Apr 17 2009, 01:16 AM)
The choice is actually easy: do a speedtest outside that hall. Their collection booth for the Wiggy modem on the ground floor itself is outside the hall, and can connect to their WiMax network. If they are sincerely want to be truthful about it, they can ask the customer to wait the one-hour period to activate, and ask them to come around that booth once their modem is activated for a speed test. Ignore all the noise other providers are making about their own avertised speeds, and concentrate on winning your own customers. The other providers can make it all glitzy and sensational all you want, but once the hype dies down, the most important things will come back to haunt them: whether their actual speed tallies with the expectations of the customer you are allowing subscription to.
I will be infinitely grateful and support them wholeheartedly without question if they do it this way. For everyone else's info, the speed test I've done at the collection booth area, on the second day of PC Fair 2009 clocks around 2.4Mbps. That alone would have given a realistic perspective on what to expect on their service.
Whether they're really ignorant about other possibilities of speedtesting or does their speedtest with hidden agendas, the fact remains that they overpromised, and underdelivered, by a significant margin.
Totally agree with you. I also felt cheated by p1. Shocked that they actully used an indoor base station to show us the imaginary speeds which one will never get in the real world. I also did the speedtest at the PCfair and was so excited thinking I can get at least 8mbps when I got home. I only live 350 meteres from the base station. I am also getting 1.6mbps to 2.4 mbps in the evenings which is ridiculous. I can get around 4-5mbps in the early morning but it's still not good enough. P1 just needs to increase their bandwidth, capacity or whatever it takes and deliver what they promise. I am also curious to know where I can get close to 10mbps as promised.I will be infinitely grateful and support them wholeheartedly without question if they do it this way. For everyone else's info, the speed test I've done at the collection booth area, on the second day of PC Fair 2009 clocks around 2.4Mbps. That alone would have given a realistic perspective on what to expect on their service.
Whether they're really ignorant about other possibilities of speedtesting or does their speedtest with hidden agendas, the fact remains that they overpromised, and underdelivered, by a significant margin.
P1 needs to either drop the 10mbps claim or add a disclaimer.
The disclaimer must let us know the actual speeds one can expect during peak and non peak hours. They aslo must let us know what is needed to achieve the 10mbps speed. If they do that, then I am sure we won't be so disappointed.
They have really absued the word "best effort" so that they can get away with their crappy speeds. The authorities nedd to clamp down on them.
I hope all you guys who have wiggy and felt cheated will go personally to their HQ at jalan templer to voice your complaints and demand answers from them. I did that and still not satisfied with their best effort excuse. They don't reply to emails.
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