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P1 P1 Wiggy: Overpromise & Underdeliver, *P1's response in Post #135*

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jimlim007
post Apr 11 2009, 11:34 PM

Enoch
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QUOTE(stringfellow @ Apr 11 2009, 08:35 PM)
Dude, I can't even get 5Mbps in open space area!

What I'm complaining here us the fact that their own speedtests, both their own and Speedtest.net shows 8+Mbps when this does not represent the real truth experienced by their customers. They are cheating their customers by claiming as such when they are using equipments that are not part of the package and does not represent the real scenario that their customers will experience when they receive their modems.

Don't advertise 10Mbps, put a realistic real life figure. Anything extra, then it's bonus. When you claim one thing but only get barely 1/10 of the claimed speed, how would you feel? If this stays as such, might as well stay with cheaper alternatives like the currently available mobile broadband packages. This is false advertising at it's worst!
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no surprise la, this is the current world business practise. even though i think if my area got wimax, i will join it.


Added on April 11, 2009, 11:35 pm
QUOTE(Acrisius @ Apr 11 2009, 10:17 PM)
Then how you going to explain when people testing out their WIGGY 10Mbps speed on PCFAIR?. I'm sure most of the people seen it could reach up to 8Mbps. I could say it's a strategy to draw the new subscriber to sign-up the package. But what the reality is, most of the places or other base station couldn't provide up to 5Mbps at all. So do you think is it quite cunning and liar to show people how good the speed on PCFAIR? If you shown people at PCFAIR which the service can prove until 8Mbps, then you should have the promise to give the same quality as on another places.

PCFAIR speedtest result, 8Mbps
Most of the new subscriber speedtest result when they back home, less than 3Mbps.

That's too huge gap on the differences. I assumed P1, just a CON-ISP.
The company should study and do more research on the condition and all the crappy thingy could slow down the speed, before you launched a package can be promise the speed.
There's no wrong if they set up to 5Mbps. It's more promising right? Don't keep try to brag about how to good WiMAX. Can provide UP TO 10Mbps. even their own base station can't promise that.
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agreed

This post has been edited by jimlim007: Apr 11 2009, 11:35 PM
jimlim007
post Apr 11 2009, 11:52 PM

Enoch
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wawasan 2020, MSC woh.... with this culture and business practise conn ppl? consumer doesn't have even a protection to guarentee what they subcribe laugh.gif go back 1998

 

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