You do have a point about being misled to discover the speeds you were expecting in the end, wasn't true. And from what I've been reading, the statements which back this up were:

1. Base Station in the Hall itself.

2. Probability of promoters feeding/enticing/promoting inaccurate information.

Besides the two, I read the rest as a gist of comparing who's head is bigger in technology know-how. Anyway, I'd not blame the banner in the hall because it printed 10mbps but didn't have a statement saying you'll get 10mbps.

As for the brochure, I didn't take one so I can't say if there was a claim made inside it too. I'm adding a reply here because I'd formally take the promotional material (banner, bunting) out of this argument unless it's been stated the registrant will be promised a 10mbps target.

Hence, keep this argument to the real facts and not start detouring into an area which would taint the statements you have already.

Just so you know, I'll forward this whole topic to a friend I know in the marketing department at P1. I'll want to find out their response to this as well. At the same time, try to see if there could be a request of a formal apology.

Urm, if you didn't know. Some of P1 staff are indeed monitoring the P1 thread in here. But you can't expect them to be here nearly 8-12 hours at a time as their resources aren't dedicated to Low Yat alone.

So instead of claiming P1 doesn't pay attention at all to their customers, why not stick to the topic of the TS felt being misled than to start a new one about how marketing works.

Screaming like the pasar malam vendor isn't a crime though it's embarrassing having it happen in PC Fair now.

But if the promoter did indeed tell you those things in Bold, you should've asked for his name and shared it here. If there's one thing I know, P1 doesn't want a reputation of resellers/promoters giving them a bad name from the start. Claiming or hard-selling their product to a point which isn't true.

If P1 didn't mind this, I'm very sure we'd be having more complaints of being misled by this/that promoter.