Hi. I'm also agreed with Talbac/Syniverse. I just a silent reader before. But after I got my key for the Kajang2 double storey, I need to agree with Talbac/Syniverse. MKH workmanship is so-so for the almost 500K house eventhough they claimed that they have Qlassic (you can see the 'Qlassic" symbol on their brochure) and really frusted with the workmanship and the way they handle the rectification work. The painting is very bad, staircase not level where some of the steps is sloping (too steep even naked eyes can see it), kitchen sink just like second hand one with dents everywhere, not to mention water leaking at upperfloor bathroom slab where they still cannot rectify, doors with sub-par quality, my sliding door frame can easily detach from the wall (in fact, they not even secured it properly to the wall); just to mention a few.
The only thing that i can say okey is on their tile works; quite good.

This is not my first house, since i already bought one with another dev before which doesn't have much quality problems like this. Haiyya..

The way MHK handle defect is very frustrated, almost two month still not yet rectify. Very very slow.
Now I'm still waiting for them to clear the defect. I don't know until when. Pity me... I hope I had read this forum earlier

Are you also a previous buyer for MKH product? What you said above is totally inline with what i faced now. yes its a frustrating experience when seeing MKH handling the defect. Slow one thing. Worst when they rectified it, for me the quality is not even better than before. I don't know if they have QA dept or not. I will not hesitate to ask them to open it and do it again until i satisfied with the quality.

For me I quite fussy and details when checking the defect since i compared it with my first house developed by Mah Sing which have very less defect than this. For other people maybe it's normal, but i'm benchmarking with other house quality that I owned. Furthermore, it is our hard earned money and expecting to live in there for many years to come. So it shall be a well built house with quality level that we can satisfied in long run.

It's good if you are really somebody from MKH. Because I have gone to one extend sending the official letter to your MKH stakeholder lawyer regarding this rectification works delay and ask them to hold the stakeholder money (I don't know if this work or not but at least i tried).

So far i only dealt with your site supervisor (do you want me to mention the name here?) via email/phone call to monitor the rectification works. But it seem that i need to call them up frequently if i want to ensure them do the rectification in timely manner per the defect list. Recently i sent a new defect list because the rectification quality is not to my satisfaction. I not sure if already pass over to contractors to handle it or not. Seem like i need to call them again.

I will include you in the email loop so that you can monitor closely every complaints. And one more thing, why there is no site officer working on saturday to receive the complaint/defect form or even to meet face-to-face to follow up on the rectification status? That means i need to sacrifice my working hours just to ensure they do their work properly, that i not suppose to do so should your MKH staffs can work professionally.

That based on what they MKH have delivered to me. May be not for other people (but i heard the same complaint as well, but better verified with unit owners). For me to be just and fair to all, you need to purchase one/own it before you can say anything bad/good about one thing because bad/good is very subjective. Not bad for you may be very bad for others or can be very good for others as well. It's not A equal to A or B equal to B unfortunately. IMHO..

I already emailed the complaints to the above email address. But cannot went through. Below is the response given by yahoo.mail.

Hi. This is the qmail-send program at yahoo.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<benjamin@mkhberhad.com>:
124.217.236.27 does not like recipient.
Remote host said: 550 5.1.1 User unknown
Giving up on 124.217.236.27.

If mkhcorpcomm is really from mkh as what it has claimed, pls give the reliable email add.