Downtime The "extreme Screamyx slowdowns" Thread V3, Read 1st post to learn how to "post!"
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 Apr 22 2009, 04:51 PM
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#21
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Senior Member
552 posts Joined: Aug 2005 From: Anfield 
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i am giving them 1 month time. if I am still having such problem by that time, I will switch to P1. I HAVE HAD ENOUGH OF THIS. WHAT IS THE USE OF GETTING 4MB IF I CANT EVEN LOAD YOUTUBE??!!!
this shitmyx is giving me headache everyday....everyday I feel depressed, stressed and pissed-off becoz of this shitmyx!!! is this how you treat your customer shitmyx? FARKKKKKKKKKKKK YOUUUUUUUUUU!!!!!!!!! i don mind paying more for a better quality service. but this is ridiculous!!!  |
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Apr 22 2009, 05:26 PM
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#22
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Senior Member
552 posts Joined: Aug 2005 From: Anfield
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guys, i just got this reply from tm:
I on medical leave today, 22/04/2009 and a limited access to e-mail. Kindly contact IP NOC at 1-800-88-2646 or +603-8317 2500 for network matters or my assistant Ms Nurulhusna Mustofa at +60 (13) 730 3070 for other matters or e-mail at nurulhusna@tm.com.my the number is stated there. so you know what to do now  SPAM KAO THEM!!!!!!!!!!!!!!!!!!!!!!!!! |
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Apr 22 2009, 05:37 PM
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#23
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Senior Member
552 posts Joined: Aug 2005 From: Anfield
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i called to +603-8317 2500 and managed to shoot kao their NOC team. they said they cant do anything without report from CS system (despite i have made so many reports to them). this simply implies their 100 totally not efficient!!!
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Apr 22 2009, 05:46 PM
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#24
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Senior Member
552 posts Joined: Aug 2005 From: Anfield
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QUOTE(pillowman @ Apr 22 2009, 05:40 PM) @roy_pck: i thought u just upgraded to 4m? upon ugrade of package u're tied to another year of contract...there's no way out for u until this month next year...sigh...tmnuts terms and conditions are meant to drive us nuts... i don care. if they cant solve my problem within a month. i will definitely terminate it no matter how. what is the point of using 4mb if i cant even load youtube video? i have called to 100, MCMC, NOC etc etc etc. now see what's their response. |
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Apr 22 2009, 08:14 PM
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#25
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Senior Member
552 posts Joined: Aug 2005 From: Anfield
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never
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Apr 22 2009, 11:38 PM
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#26
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Senior Member
552 posts Joined: Aug 2005 From: Anfield
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guys, you all should call this number and select 1 for NOC department. i managed to talk with 1 of their fellas and they told me the process would be CS----> lodge report in system-----> NOC. so why dont we talk with NOC directly? u know what i mean. just SPAM KAO THEM!! basically calling & email them has become my daily activity :thumbs:you must understand those shitmyx monkeys do not work if you don kick their arses!!!
QUOTE(roy_pck @ Apr 22 2009, 05:26 PM) guys, i just got this reply from tm: btw i can confirm they have BIGGGGGG issue with their international routing. now i am on proxy+dns=perfect. at least can load youtube videos. those websites which took me ages to load now loaded within seconds. FARKKKKKK YOUUUUUUU SHITMYX!!!!!!!!! I on medical leave today, 22/04/2009 and a limited access to e-mail. Kindly contact IP NOC at 1-800-88-2646 or +603-8317 2500 for network matters or my assistant Ms Nurulhusna Mustofa at +60 (13) 730 3070 for other matters or e-mail at nurulhusna@tm.com.my the number is stated there. so you know what to do now SPAM KAO THEM!!!!!!!!!!!!!!!!!!!!!!!!! guess i have to rely on proxy for the time being. it rocks!This post has been edited by roy_pck: Apr 22 2009, 11:42 PM |
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Apr 23 2009, 12:34 AM
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#27
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Senior Member
552 posts Joined: Aug 2005 From: Anfield
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as i said. shitmyx having serious routing issue with their international connection currently, regardless which ip you are in. they claimed that they have fixed it but we all know those monkeys are lying!!!
in conclusion: SHITMYX=INTRANET TURTLEBAND PROVIDER!!!!!! Added on April 23, 2009, 12:39 amthis is good.... Microsoft Windows XP [Version 5.1.2600] © Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Ka Shin>ping www.cnn.com Pinging www.cnn.com [157.166.226.26] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 157.166.226.26: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss) WTFFFFFFF???????? This post has been edited by roy_pck: Apr 23 2009, 12:39 AM |
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Apr 23 2009, 12:44 AM
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#28
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Senior Member
552 posts Joined: Aug 2005 From: Anfield
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FYI speedtest results cant be relied anymore. that is merely your bandwidth test. what shitmyx is having now is ROUTING problem. in my case, even i get 3.5mbps for speedtest (4mb user), my connection is still slowwwwwww due to high latency
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Apr 23 2009, 12:57 AM
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#29
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Senior Member
552 posts Joined: Aug 2005 From: Anfield
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LOL SAME HERE
C:\Documents and Settings\Ka Shin>ping www.cnn.com Pinging www.cnn.com [157.166.226.26] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 157.166.226.26: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss) |
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Apr 23 2009, 12:02 PM
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#30
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Senior Member
552 posts Joined: Aug 2005 From: Anfield
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obviously they havent fixed the routing issue. speedtest results from local server serves no meaning anymore.
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Apr 23 2009, 11:15 PM
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#31
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Senior Member
552 posts Joined: Aug 2005 From: Anfield
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ok people. i got a little hope for you all.
i was stucked in 115.134 ip for few months and it really SUX. according to shitmyx my DSLAM only got 115 and 218 IP but i NEVER got 218 before. yday i called few calls & email to 100, NOC team, MCMC...shoot them really kao kao...keep pushing them to work....complaint to NOC directly... and guess what, today i received FEW calls from them to ensure that my problem is solved. then i came back home and check. TADAAAAAA!!!!!!! now i can get 218 ip and it ROXXX!!!!! ping time is much better than 115.....youtube HD videos can load smoothly (4mb user). refer to my previous post on the progress of whole case. after 4 months + of effort and numerous phone calls+email..FINALLY I GOT RID OF 115 SUCKY IP!!!!!!!! HELLLL YEAH!!!!!!! |
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Apr 24 2009, 12:37 AM
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#32
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Senior Member
552 posts Joined: Aug 2005 From: Anfield
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QUOTE(ablack @ Apr 24 2009, 12:35 AM) lol..... 218.xx ip..... i hav used it long time ago..... it rox.... but after i change to 4mb line..... i never see this ip b4... it really rox!!! sigh..... maybe i should pester those tmnut ppl....  1 weird thing i found out is let say now i am on 218.111.0.77 ip....then i disconnect and reconnect...i will get 218.111.0.78....then i reconnect again...i get 218.111.0.79 some kind of tracing working behind shitmyx?  but anyway this is definitely one of my luckiest day. NOW I AM STUCK IN 218 IP AND I AM GOD DAMN HAPPY WITH IT!  |
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Apr 24 2009, 01:04 AM
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#33
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Senior Member
552 posts Joined: Aug 2005 From: Anfield
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QUOTE(mylinear @ Apr 24 2009, 12:47 AM) Good for you roy_pck. Do you know why you finally got a better connection? Because you persisted and got through to the right people who can actually solve the problem for you. Not like the support at 100. I hope people here can now see why I've been trying to say we must all get through to the right people or management. See my post #1117 and post #1240 from Suk . here you go!No point complaining here. We all know connections are slow, but we keep posting the same thing. If you really want, spend your time trying to contact the right people and see if your problem can be solved like roy_pck. The more people who complain to the right people, the better the chances our connections may improve. Added on April 24, 2009, 12:53 am Nothing weird. Your account has been allocated to be on a small IP range subnet, and not to a larger dynamic IP range. Can you post some speed test result to US or UK etc server, not just to KL server?  i know many people are jealous at me  |
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Apr 24 2009, 01:38 AM
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#34
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Senior Member
552 posts Joined: Aug 2005 From: Anfield
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QUOTE(mylinear @ Apr 24 2009, 01:29 AM) Thank you for the results. I don't think people are jealous of you, but don't brag too much or else people will get annoyed with you... You are not the only one as MX510 says his friend also in the same situation. ok. i am cool with my connection now and case closed. will update you guys from time to time. But again, I hope your case will show all of us what is possible to be done if we try hard enough. just rmb: KEEP SHOOTING AT THE RIGHT PERSON, cheers!  |
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Apr 30 2009, 03:38 PM
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#35
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Senior Member
552 posts Joined: Aug 2005 From: Anfield
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i think they having routing problem to youtube.
i usually get 210ms when ping to youtube. but since yesterday, i got 290ms, which caused my youtube loads slow. |
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