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Hardware Mac servicing, emergency tips, General knowledge on Mac issues

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TSwei
post Apr 13 2012, 11:05 AM

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From: Kota Damansara
Hi all, please keep enquire to PM or my trade topic. Keep this topic clean for discussion on emergency recovery, mac problems and so fort. Thanks.
TSwei
post Apr 15 2012, 11:21 AM

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That depends highly on your budget. BTW, I think this topic doesn't belong here.

This post has been edited by wei: Apr 15 2012, 11:22 AM
TSwei
post Apr 18 2012, 08:39 PM

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Hi, What's wrong with your backlit?
TSwei
post Apr 18 2012, 09:51 PM

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Check the setting:
http://osxdaily.com/2010/05/15/stop-the-ma...n-from-dimming/
Keyboard backlit is under "Keyboard".

http://support.apple.com/kb/HT4882

If the auto adjust is on the Mac will use the ambient sensor to adjust screen and keyboard brightness. Pressing the keyboard backlit shortcut will show a no entry sign on screen.

If the auto adjust is turn off, you have to manually adjust the brightness via the keyboard shortcut.

If you tried both still doesn't work, send to service center.

This post has been edited by wei: Apr 18 2012, 09:53 PM
TSwei
post Apr 20 2012, 02:33 AM

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QUOTE(cky6667 @ Apr 18 2012, 09:16 PM)
Bro. Suspected ambient light sensor not working. Backlit and auto brightness also not working
*
Hi, any update?
TSwei
post Apr 20 2012, 10:07 AM

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Cool, glad you got it sorted.
TSwei
post Apr 20 2012, 04:14 PM

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You will need at lease 10.6.6 if upgrade from 10.5.x.
You can jump to 10.7.3 by performing clean install.
TSwei
post Apr 20 2012, 04:18 PM

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There are plenty of guide. Here's one of it: http://osxdaily.com/2011/06/21/mac-os-x-li...tall-explained/

Please be aware, by clean install mean you going to erase/ reformat/ repartition your hard drive, make sure you backup your data first if you still need them.

This post has been edited by wei: Apr 20 2012, 04:19 PM
TSwei
post Apr 20 2012, 04:21 PM

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Remember to test your 10.7 installer before erasing your boot drive. Later no Mac to use biggrin.gif
TSwei
post Apr 20 2012, 05:15 PM

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Yes you can. But if the problem is due to software, you will clone the problems over too.

This post has been edited by wei: Apr 20 2012, 05:15 PM
TSwei
post Apr 25 2012, 08:43 AM

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That's strange. Have try turn on the virtual keyboard and check if the key press are register? Usually when a key faulty, it won't work. It's a USB or wireless?
TSwei
post Apr 25 2012, 12:01 PM

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http://support.apple.com/kb/HT1343?viewloc...US&locale=en_US
TSwei
post Apr 26 2012, 10:13 PM

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QUOTE(wan1912 @ Apr 26 2012, 09:22 PM)
somehow this happens!

1. playing avi files will no longer have sound, got pix but no sound (Mplayer)
2. my Quicktime not working
3. my media keys on keyboard also not working, cant play, next, etc.

... sound no problem as itunes still can play music

-- please advice.

-macbook air 13 Mac OS X Lion 10.7
*
1. Try different file, different player.
2. Not working as how? Can't start? Can't play? Download the last Quicktime Updater and try. Or the last combo OS Updater.
3. Check your keyboard setup. Have you try reset PRAM? Have you try restarting? Have you install any 3rd party app that overwrite keyboard shortcut function??
TSwei
post May 5 2012, 12:59 AM

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QUOTE(iVW @ Apr 27 2012, 05:47 PM)
But I was not purchase at Machines ..
*
It doesn't matter where you bought it. They should be very lease try to help you even if your Mac is expired from warranty and EOL model.

------------------------------

Guys, please be careful where you send your Mac to service. Be sure they know what they doing. This is a very bad example: http://www.macrumors.com/2012/05/04/self-c...hed-repair-job/

A MBP have a 10x larger Li Ion battery pack than an iPhone. And we've tried combustion on it before, it's not something funny to save few bucks on.
TSwei
post May 11 2012, 12:37 PM

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QUOTE(ally19 @ May 10 2012, 11:10 PM)
my MBP just started acting up.
it could not detect the speakers and there was a red light coming from the headphones jack.

i googled and found this.
https://josephhall.org/nqb2/index.php/stuckonmute

my question is, is there a need to send to the service center? would they be able to do anything about it? warranty ended in oct'11.
*
The 3.5mm jack is stuck in digital audio mode. You can tray inserting a 3.5mm headphone jack into the port and see the problem goes away.
You can also try cleaning the hole, but be very careful not to let anything stuck inside or broken. Some also suggest poking the end of the jack with a toothpick or straighten paper clip.
TSwei
post May 11 2012, 06:30 PM

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QUOTE(ally19 @ May 11 2012, 05:32 PM)
thanks for the reply.
i plugged the headphone jack in and slowly pulled it out. it worked fine after that.
i called the service center and they said its the logic board and it would have to be changed.
since its out of warranty and it costs rm3000++, i decided to let it be.
*
So your problem is solved or still the same?
TSwei
post May 13 2012, 08:46 AM

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QUOTE(ally19 @ May 12 2012, 01:47 AM)
for now it is solved.
but not sure if it will happen again since i always use the headphones.
*
Then you might want to be more gentle on the port. If you look around the net, many have issues with this combo audio port. But you can always revert to Bluetooth or USB audio just in case.

This post has been edited by wei: May 13 2012, 08:47 AM
TSwei
post May 28 2012, 05:08 PM

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QUOTE(kazumanj3 @ May 28 2012, 04:26 PM)
hi, i got problem on my office macbook pro 2011 model. since it were buy last april 2011, only 5 or 6 times switch it on. after that put in the cabinet for a year. then, today i want to turn it on but can't. i put on the power supply but nothing happen. The light indicator on the charger also not appear.

i try with my own mbp power cable also nothing happen on the office mbp. i press at the battey monitor indicator on the left no light blinking.

can anyone tell me what happen?
*
It could be mal-function battery. Send to service.
If you going to store a laptop for long period, it's good to ensure the battery always have charges. Meaning charge it time to time.
TSwei
post May 29 2012, 12:29 PM

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You will need another bootable OS X drive or Mac to quickly backup.
Don't try to fix the HDD. It might make it worst.
TSwei
post May 29 2012, 12:40 PM

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A) Take out your HDD and put inside a HDD casing then plug to another Mac and start copy your files.

B) Install OSX into FireWire or USB external drive. Boot into it. Backup your internal HDD.

Why no backup?
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