I experienced very unusual problem when backing up the phone using Nokia PCSuite. After a backup all my contacts seem to disappear from my phone.....list of contacts do not appear when pressing the Contacts Icon on the Home screen . After removing and reinserting the battery everthing will become normal. I tried several times and the same thing happen. Does this happen to anybody else?

I just did a hard reset and tried restoring from a complete backup (everything checked - about 1.5Gb) which I did prior to the hard reset. After restoring I found messages & contacts missing and my settings not restored. Repeated the process using an earlier backup files and restored just these 3 items (contacts, messages and settings). Success! Everything there now including my own settings. No need for me to go through all the settings again. It is a good idea to retain a few back copies of the backup files. I have a feeling that there are some bugs in Nokia PC Suite. Or maybe the problem is with our tube.

One set of contacts is stored in phone memory and the other in simcard memory. Normally you should set phone to show phone contacts only. Do not erase simcard contacts because when you use the simcard in another phone the contacts will be available.