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 GATHERING OF VICTIM OF NVIDIA 8400M, PLEASE STAY AWAY OF NVIDIA 8400M & 8600M

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TSwiranoob
post Apr 1 2009, 02:39 PM, updated 17y ago

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DEAR ALL,

SINCE ITS GOING TO BE PC FAIR JUST AROUND THE CORNER, I HAVE A VERY IMPORTANT ANNOUNCEMENT TO ALL OF THE POTENTIAL BUYER OUT THERE..

PLEASE STAY AWAY OR DONT BUY ANY NOTEBOOK/LAPTOP THAT HAVE NVIDIA 8400M & 8600M SERIES, BECAUSE THESE CHIPSET WILL GONNA FAIL IN A YEAR TIME (MOSTLY AROUND 1.5 YRS PERIOD) - WELL..IT DEPENDS ON YOUR USAGE & MAINTENANCE AS WELL....


I'M A VICTIM OF NVIDIA 8400M GS USER TOO... IM USING A HP 2550EN WHICH HAVE A HGIH SPECIFICATION DURING THAT PERIOD OF TIME.. BOUGHT AT 0CT 2007 (RM 5700)... AND JUST 1 YRS & 4 MONTH, THE LAPPY DIED DUE TO THE OVERHEAT PROBLEM, MAINLY & CONFIRMEDLY CAUSED BY THE CULPRIT NVIDIA 8400M GS CARD.... SENT TO HP SERVICE CENTRE...BUT THEY DONT WANNA REPAIR FOR ME FOC DUE TO WARRANTY OVER, EVENTOUGH THEY AGREE THIS IS A MANUFACTURER DEFECT.... THEY CHARGE ME RM2K+ FOR CHANGING A NEW MOBO (WITH THE SAME CHIPSET)..WTF....I TOLD THEM IF WITH THE SAME CHIPSET, THE SAME PROBLEM WILL STILL OCCUR IN NEAR FUTURE...GUESS WHAT THEY SAY?? "THEN YOU HAVE TO BUY ADDITIONAL @ EXTENDED 3 YRS WARRANTY IF YOU SCARE THIS PROBLEM WILL COME BACK"

DONT BELIEVE, TRY ASK ANY OF YOUR FREN WHO BOUGHT ANY LAPTOP BRAND THAT USES THE NVIDIA 8400 & 8600, OR ASK THOSE TECHNICIAN AT LOWYAT, OR EASIEST...GOOGLE ALL ONLINE COMPUTER RELATED FORUMS.... IM JUST ANOTHER DISSAPOINTED VICTIM THAT LOSE 5.7K IN A YEAR+ TIME....

CHECK THIS OUT..

http://h30434.www3.hp.com/psg/board/messag...scending&page=1
http://h10025.www1.hp.com/ewfrf/wc/documen...277&lc=en&cc=us
http://h30434.www3.hp.com/psg/board/messag...message.id=5834

CHECK THIS VIDEO OUT THAT I FOUND THE USER HAVE THE SAME PROBLEM AS ME.
http://www.youtube.com/watch?v=b2o_CaSqKvE
http://www.youtube.com/watch?v=pO-ItTP6DX8&feature=related
http://www.youtube.com/watch?v=wrcrrgLaMqI


THIS QUOTE IS FROM WIKIPEDIA - REGARDING NVIDIA 8000 SERIES :

"On May 10, 2007, NVIDIA announced the availability of their GeForce 8 notebook GPUs through select OEMs. So far the lineup consists of the 8400M, 8600M, 8700M and 8800M series chips.[36] It has been announced by nVidia that some of their graphics chips have a higher than expected rate of failure due to overheating when used in particular notebook configurations. Some major laptop manufacturers are making adjustments to fan setting and firmware updates to help delay the occurrence of any potential GPU failure. In late July, Dell released a set of BIOS updates that made the laptop fans spin more frequently[37]. As of mid-August, nVidia is yet to give further details publicly, though it has been heavily rumored that all or most of the 8400 and 8600 cards have this issue."

FOR THOSE WHO ARE ALSO THE VICTIM OF THIS & WAS NOT COMPENSATE A FREE REPAIR BY COMPANY :HP,DELLS, ASUS...ETC.... LET JUST VOICE OUT YOUR DISSATISFACTION AND TO ALERT OTHER POTENTIAL BUYER OUT THERE TO STAY AWAY FROM LAPTOP THAT USES THESE CHIPSET....HOPE THIS WILL ABLE TO PRESSURE THOSE RETAILERS & MANUFACTURER, SO THAT, WE WILL HAVE OUR FAULTY UNIT TO BE "RECALL BACK" WITH FOC....
abubin
post Apr 1 2009, 02:49 PM

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Hmm...something this big, I am sure HP will do a recall to save their reputation.

If such things really is happening, then perhaps those who already bought the laptop with such nvidia chipset should consider buying extended warranty.
Efalex
post Apr 1 2009, 02:55 PM

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There are a lot of HP user (and other brand too) out there still holding their grudge over this issue.

Anyway, the era of 8400/8600 has past already. Only those not familiar with laptop tech will still buy a laptop with 8400/8600 as graphic.
dattebayo
post Apr 1 2009, 03:05 PM

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my sister owned a Dell inspiron 15 which got 8400M GS, bought in 2007, now also running well, a friend of mine got a 8600M Asus, also no problem so far unsure.gif
cheese86
post Apr 1 2009, 03:12 PM

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been using my HP Dv6500t from july 2007 till now

never seem to encounter any heat issue,running well till now

but i still buy the extended warranty for other purpose tongue.gif
rayz1031
post Apr 1 2009, 03:20 PM

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I think it is down to how you use and take care of your laptop. I was using 8400gs on my Dell Inspiron and the mobo and GC died after 6 month, lucky i was stil in the warranty period so Dell fixed the problem for me. I game alot on that machine and without cooler summore, so i think that is the factor that caused the GC to died off. Anyway, 8600 and 8400 series is knda outdated these days,with ATI starting to have more option in laptop, and nvidia with its 9 series, the 8series should be forgotten laugh.gif
TSwiranoob
post Apr 1 2009, 03:24 PM

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haha....i understand ....i used to be in your situation before, says few months back....when someone told me that my laptop gonna face this problem... well...i told him the same thing as what you've said...."so far no problem...i don't play games..i only use for office works, internet surfing, music & dvd purpose...not so 3D intensive usage...so...my laptop should be able to tahan wan"....and after 2 months time.....i'm here grumbling and feeling disappointed.......anyway...for those who had bought the laptop that using this chips, u MAYBE can delay this problem with:-

1) use your laptop in an A/C room
2) use very good laptop cooler
3) update bios (bios update will force the fan run 100% eventough low load...however this will sacrifice your battery lasting duration)
4) try put smth underneath the laptop (dont block the ventilation holes) to create a gap for better ventilation
5) u suggest urself... haha smile.gif
tskhang
post Apr 1 2009, 03:25 PM

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If I don't game, will it have the same issue?
TSwiranoob
post Apr 1 2009, 03:40 PM

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haha......i found a posting by someone regarding this same issue in the lowyat forum as well.......

http://forum.lowyat.net/topic/982643
esdome
post Apr 1 2009, 03:42 PM

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QUOTE(wengjoe @ Apr 1 2009, 03:12 PM)
been using my HP Dv6500t from july 2007 till now

never seem to encounter any heat issue,running well till now

but i still buy the extended warranty for other purpose  tongue.gif
*
I'm aware of this issue as well, everytime i play games without aircon, i can feel the heat on my palm and my room will become hotter than usual. Mine lappy's warranty gonna expired soon, may i know where can i extend the warranty? and how much does it cost? oh ya, i'm using HP DV3000.

TSwiranoob
post Apr 1 2009, 03:42 PM

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http://blog.wired.com/gadgets/2009/03/faulty-nvidia-c.html
cute_boboi
post Apr 1 2009, 03:55 PM

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doh.gif That is why, when you buy laptop, please include budget to extend warranty to 3 years minimum. Better if can extend to 5 years.

You cannot replace notebook parts by yourself, like a own-built desktop PC box. Here are some expensive replacement cost for notebooks:
- Mobo
- LCD
- Case + hinges
- Battery
- Power adapter
astria
post Apr 1 2009, 04:03 PM

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victim here... 8600M GS, juz sent to service center 2 days ago, third time after using for abt 1.5yr...

it doesn't matter where u use the laptop, air con or not.. the main problem with the GPU (G84M and G86M, ie 8400M G/GS/GT, 8600 GS/GT and 8700M GT) is that the solderin material will fail if the card experience rapid change in temperature...

so the only way to prevent the problem from happening, besides not using the laptop, is to keep the card either cold or hot for a long time (read: doesn't matter if u game or overclock or whatever)

ways i ve tried include using Folding@Home GPU client (to keep the card in Performance 3D mode at all times, 7xC to 8xC, depending on the work), disabling Powermizer (so that the clock will stay in only 1 clock speed), using cooler, but that doesn't seem to be a permanent soution...

the only way, as TS suggested, is to to replace the GPU with, perhaps GeForce 9M... but no, the OEMs are not going to do that cuz that will mean lots of extra expenses (especially in times like this)... a recall of the GPU??? Nvidia already said they will not do that, reason being that it will bring down the whole company should they do that...

that's why Nvidia offered to compensate the OEMs for the spoilt GPU that they ve changed (less reason for OEMs to change to a new GPU), and that's y we'll still keep getting G8xM GPU in the future... however, Nvidia has the G84M using the old (which has no problem at all) material instead...

also, i am not sure abt the others, but BenQ S41 users have managed to argue with BenQ to waive the fee for replacing the mobo, which is RM1.5k iirc...

so in the mean time, good luck...

This post has been edited by astria: Apr 1 2009, 04:04 PM
Cheesenium
post Apr 1 2009, 04:09 PM

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Dont have to type the whole thing in caps. sweat.gif

Another victim of dead 8600GT here.

The replacement model is still running fine even after 1 year plus.

Dont forget that 9500GS is actually 8600GT.nVidia just rebadge it.

This post has been edited by Cheesenium: Apr 1 2009, 04:10 PM
812799
post Apr 1 2009, 04:12 PM

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damm same case as my fren , changed his mobo 4 times lolz , in the end bought a desktop , fyi : his laptop was 1yr and 4 weeks old

HP have problem with the ventilation.
eclectice
post Apr 1 2009, 04:17 PM

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I am still using Dell Vostro 1400 that comes with Nvidia 8400M GS GPU. I bought the laptop in January 2008. So, now it is one year and 3 months since the date of purchase.

Luckily, I haven't encountered any issue with the GPU because I use the stock driver and never overclock it. And recently, I replace it with the mobile driver provided by Nvidia website in the late 2008. Let's wait and see what happens next sweat.gif

This post has been edited by eclectice: Apr 1 2009, 04:27 PM
FrostLance
post Apr 1 2009, 04:59 PM

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8600M GS (benq S41) victim here also. Damn time bomb. Repaired twice , broke down twice WTF WTF WTF. im not gonna get nvidia GC anymore!
djlah
post Apr 1 2009, 05:27 PM

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I disagreed if said 100% NVIDIA 8400M got issue. is still depend on the OEM manufacture to determine the final outcome.
but all NVIDIA 8xxx series user still better confirm check the brand company website like hp, dell, etc... for any latest announcement . that's why NVIDIA denied and did not launch recall program 100%ly. like sony battery fire issue...
so no point to advise to 100% stay away from NVIDIA 8400M system, plus try dun use all CAPS post....

SUSbabyrabies
post Apr 1 2009, 05:47 PM

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Sorry to hear tat,
I got rid of my lappy as soon as i got it repaired a year ago.
the 8600M gs gpu failed in just bout a year. Needless to say, i pissed as hell!
Lucky me, a technician fren helped me to replace just the gpu, and NOT the mobo.
never bother anything with nvidia since. Looking forward to AMD/ATI platform from now on.

This post has been edited by babyrabies: Apr 1 2009, 05:50 PM
Efalex
post Apr 1 2009, 05:49 PM

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My Inspiron's 8400GS died on me last November (6 months old laptop) but luckily Dell's warranty take care of it. I didn't play game on, just watching movies, online and torrent.
But I pity on those whose laptop died right after their warranty ended. Most company won't repair your laptop (even it's due to the faulty GC) for free once your warranty has ended.
Like the saying "Once bitten, Twice shy", I think most of us will avoid NVidia's GC in laptop for a while though.
SUSbabyrabies
post Apr 1 2009, 05:57 PM

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QUOTE(djlah @ Apr 1 2009, 05:27 PM)
I disagreed if said 100% NVIDIA 8400M got issue. is still depend on the OEM manufacture to determine the final outcome.
but all NVIDIA 8xxx series user still better confirm check the brand company website like hp, dell, etc... for any latest announcement . that's why NVIDIA denied and did not launch recall program 100%ly. like sony battery fire issue...
so no point to advise to 100% stay away from NVIDIA 8400M system, plus try dun use all CAPS post....
*
dude, a recall on ALL 8 series chip would cause nvidia bankrupt.
I would keep mum too if im them.
It aint the brand, its the gpu. But i believe 8 series gpu manufactured after sept would
have rectified the soldering material.

eclectice
post Apr 1 2009, 06:10 PM

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QUOTE(babyrabies @ Apr 1 2009, 05:57 PM)
dude, a recall on ALL 8 series chip would cause nvidia bankrupt.
I would keep mum too if im them.
It aint the brand, its the gpu. But i believe 8 series gpu manufactured after sept would
have rectified the soldering material.
*
Electromigration on the soldering material... It is quite an issue in any IC design with super-small size...

http://www.theinquirer.net/inquirer/news/3...chips-defective
wayfeel
post Apr 1 2009, 06:46 PM

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QUOTE(djlah @ Apr 1 2009, 05:27 PM)
I disagreed if said 100% NVIDIA 8400M got issue. is still depend on the OEM manufacture to determine the final outcome.
but all NVIDIA 8xxx series user still better confirm check the brand company website like hp, dell, etc... for any latest announcement, that's why NVIDIA denied and did not launch recall program 100%ly. like sony battery fire issue...
so no point to advise to 100% stay away from NVIDIA 8400M system, plus try dun use all CAPS post....
*
You say that's why NVIDIA denied and did not launch recall program 100%ly
HP manager said HP won't admit the chips are faulty until NVIDIA admits they are faulty and release the full list
I say no point fingering. fingerin only works on girls brows.gif

i think both HP and nvidia have problem. nvidia cards have problm not only in HP brand but others brands as well which is quite prevalent...n obvious

HP notebook with iGPU card (non geforce) oso got problm of lcd not able to on and strings of minor problems which altogether sum up huge defects in HP notebook



This post has been edited by wayfeel: Apr 1 2009, 06:48 PM
astria
post Apr 1 2009, 07:07 PM

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QUOTE(eclectice @ Apr 1 2009, 06:10 PM)
Electromigration on the soldering material... It is quite an issue in any IC design with super-small size...

http://www.theinquirer.net/inquirer/news/3...chips-defective
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the inquirer??? notorious for being a Nvidia basher... dun trust totally...
chiam dar siang
post Apr 1 2009, 08:59 PM

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how about nvidia geforce go 6150??
astria
post Apr 1 2009, 09:08 PM

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QUOTE(chiam dar siang @ Apr 1 2009, 08:59 PM)
how about nvidia geforce go 6150??
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nothing to do with this leh... GeForce 6150 is a GeForce 6 integrated graphic...
chiam dar siang
post Apr 1 2009, 09:11 PM

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but i heard it also got problem for the whole hp tx1XXX series
http://www.mycheaplaptop.net/
cannavaro
post Apr 1 2009, 09:37 PM

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Many of the v3000 series use GeForce 6150. It's also a timebomb, particularly the earlier models. (Before 36xx IIRC) sweat.gif
That's why HP extended the warranty of the affected v3000 as well as some HP Pavilion models.

There was a page on HP's site documenting this problem, listing the affected models, symptoms and whatnot. All of em have NVIDIA inside.


Added on April 1, 2009, 9:39 pmRelated link:

http://www.techspot.com/news/31553-nvidia-...e-response.html

Just google 'nvidia gpu failure', you'll get loads more info.


This post has been edited by cannavaro: Apr 1 2009, 09:39 PM
kazasho
post Apr 1 2009, 10:39 PM

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going desktop for me after my laptop dies. no more laptop, except as a alternative like vaio p.<-- I love this cutie
amduser
post Apr 1 2009, 11:04 PM

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that's the old news, all 8 series card including my 7150M/630M also have the overheat problem, no choice but to live with it, i also dont know u warranty over already or not, gonna extend it if it is over
astria
post Apr 1 2009, 11:35 PM

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7150M is considered part of GeForce 8M family as according to Nvidia...
crazeetechcrew
post Apr 2 2009, 12:47 AM

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im also nvdia victim huhu.. my lapply doesnt want to boot up.. i need to push again n again start button until window screen appear.. this is bullshit ...
chiam dar siang
post Apr 2 2009, 07:54 AM

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emmm do nvidia 9100g, 9200gs, 9300gs as well as 9600gt have such problem? i heard that nvidia repackage some of the 8k series gpu to be 9k series gpu, is it true? im kinda worry.
djlah
post Apr 2 2009, 08:13 AM

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QUOTE(babyrabies @ Apr 1 2009, 05:57 PM)
dude, a recall on ALL 8 series chip would cause nvidia bankrupt.
I would keep mum too if im them.
It aint the brand, its the gpu. But i believe 8 series gpu manufactured after sept would
have rectified the soldering material.
*
yes, if recall will bankrupt I guess...
personally i also think that is not hp or oem fault, chipset itself already have design issue.
if the oem manufacture have very good on final design how to prolong it, it might still can cover, usually on standard size of system. for those small small compact system or certain design on system still unable to save the nvidia chipset issue.
when I said not 100% must have issue, but perhaps it already very high failure rate already happen. 97%?
we dunno, I'm sure nvidia must keep this number highly confidential. so, generally comment on chipset might not helpful for those want to buy new system, unless stated more specify details on model number.....
rubinho14
post Apr 2 2009, 08:45 AM

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Question is.. Is there clear evidence that G84M chipsets produced after October 2008 are using the new Hitachi underfill stated by NVIDIA, supposedly fixing the problem. We'd only know that for sure in January 2010, where most of the newest buyers of the current chips would reach the 1 year period.

I pray they fixed it. Cuz I just purchased my XPS.. And my order was delayed 1 month cuz not enough stock.. Hopefully they made new chips for it tongue.gif Hehehe..
astria
post Apr 2 2009, 09:07 AM

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QUOTE(chiam dar siang @ Apr 2 2009, 07:54 AM)
emmm do nvidia 9100g, 9200gs, 9300gs as well as 9600gt have such problem? i heard that nvidia repackage some of the 8k series gpu to be 9k series gpu, is it true? im kinda worry.
*
9500M GS, 9300M G are renamed 8600M GT and 8400M GS respectively...
DanWicked
post Apr 4 2009, 09:10 PM

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QUOTE(astria @ Apr 2 2009, 10:37 AM)
9500M GS, 9300M G are renamed 8600M GT and 8400M GS respectively...
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hi All,

I'm my laptop recently cannot detect signal when i try to project on the projector. Over 1 year now i never face this problem. I'm suspectin this relating to this issue as my Dell Vostro 1400 had been advice by dell to change the motherboard to get this problem solved. Anyone facing same issue or is changing chipset and motherboard the solution?

D
TSwiranoob
post Apr 10 2009, 01:56 PM

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I've been searching thru alot of forums lately...also found out alot of complain of user worldwide on the Nvidia 9000 Series Mobile GPU.... So therefore, please be careful when u r going to buy a new laptop nowadays especially those with Nvidia GPU... It is already well known to have overheating and abnormally higher rate of premature failure... which most likely happen between 1st n 2nd year...Therefore, try choose other alternative like ATI or those Intel intregrated GPU. If you really like the Nvidia, I STRONGLY recommend you guys out there to buy or request for 3 yrs extented if possible. Do trust me... me and few of my friends are victims of the STUPID NVIDIA and the POOR HP Quality & After Sales Service.... HAPPY SHOPPING smile.gif
FrostLance
post Apr 10 2009, 08:36 PM

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i avoided nVidia in my newest laptop purchase n went with ATi instead for the time being. The trouble i had with my S41 really made me hate nVidia. I saved my schholar money, eating instant noodles almost everyday and some hard work to earn for that S41, and less than a year later the GC broke down, luckily it was under warranty period at the time, then it broke down 1 more time. the third time the gc died on me, i took the S41 n smashed it on the ground lol... so damn frustated.

now damn happy with 3670 on my dell studio xps 16. Peace of mind for now. Will take some years b4 i get the confidence to buy nVidia product again
djhenry91
post Apr 10 2009, 09:13 PM

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all manufather kena..
all becoz Geforce 8400
vexus
post Apr 10 2009, 10:06 PM

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nvidia 9100mg got problem?
subrok007
post Apr 10 2009, 10:20 PM

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just wanna said that actually Nvidia n ATI has same heat issue on lappy...
some1 also open the thread stated that ATI heat issue on Studio XPS 16... doh.gif
my vostro GC on idle is 64c.... but i feel may be is Driver problem that causing heat or might be the fan got dust...
and Dell never update the 8400M GS driver for inspiron n vostro user... the last updated is 175.97 for inspiron lappy...

This post has been edited by subrok007: Apr 10 2009, 10:22 PM
astria
post Apr 10 2009, 10:26 PM

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QUOTE(subrok007 @ Apr 10 2009, 10:20 PM)
just wanna said that actually Nvidia n ATI has same heat issue on lappy...
some1 also open the thread stated that ATI heat issue on Studio XPS 16... doh.gif
my vostro GC on idle is 64c.... but i feel may be is Driver problem that causing heat or might be the fan got dust...
and Dell never update the 8400M GS driver for inspiron n vostro user... the last updated is 175.97 for inspiron lappy...
*
doh.gif doh.gif doh.gif doh.gif doh.gif

another one who mixed the 2 issues...

that SXPS is a separate issue...

and find ur own driver if Dell dun update it...
mnhma
post Apr 11 2009, 01:21 PM

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How can we know that the laptops that using the next graphic card after 8400 and 8600 will not having the same problem?
selinix
post Apr 11 2009, 02:11 PM

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my 8600gs died on me last year on my BenQ S41... still running fine after the replacement
arcaloveher
post Apr 11 2009, 02:16 PM

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Guys does the latest 9300M GS and 9500M GS have overheat problems? Cuz they are the successors of 8400M and 8600M respetively right?
Dackson
post Apr 11 2009, 04:45 PM

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QUOTE(subrok007 @ Apr 10 2009, 10:20 PM)
just wanna said that actually Nvidia n ATI has same heat issue on lappy...
some1 also open the thread stated that ATI heat issue on Studio XPS 16... doh.gif
my vostro GC on idle is 64c.... but i feel may be is Driver problem that causing heat or might be the fan got dust...
and Dell never update the 8400M GS driver for inspiron n vostro user... the last updated is 175.97 for inspiron lappy...
*
haiz ....
actually all GC had the probability of getting overheat. It depend on the user.
Dont worried i'm trying on the SXPS 16 ! may be my GC is the only one faulty from ATI or from Dell.
So far i had tested ... no problem with my gaming software. Last one is the Driver and GC.

I heard alot ppl get scold 8400 GS. for those unknown ppl, they using 8400GS never facing overheating issue.
as my roommate, he never believe that inpsiron 8400GS will overheat. almost 8 months using it, no problem at all.
my relative using 8600GT from acer aspire (06-07) ddint facing any overheat issue rclxm9.gif

hard to said ~ bcoz world wide many ppl facing such issue ~
ATI also not very good, the driver issue. wish SXPS use ATI 4870 or 9800GT.
Overheat never mind, Dell will replace as long the warranty is still there.

I heard from Dell technician that Dell update XPS 13 bios that will prevent teh GC overheat but while you playing the game, u will facing lagging !! Having a fun lagging game ~
Riddhy
post Apr 18 2009, 09:59 PM

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hello i have a 8600m gt now it started overheating like crazy from the last 2 months my laptop is 9 months old. what can i do please tell me?

should i get a notebook cooler? i am still under wrty.
but i need to use my laptop everyday i dont have a desktop or any secondary laptop.

If i contact acer now what will they do will they replace my 8600m gt with a new 8600m gt? but that will be the same problem right? even if they replace to 9500m gs.

Or Will they send me a new laptop? plz tell what will they do to reapir?

Also Another problem is i replaced my optical drive in my laptop and in doing so i lost a screw will it void my wrty? will i be able to claim wrty?

plz reply soon
ic3rock
post Apr 18 2009, 10:16 PM

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QUOTE(Riddhy @ Apr 18 2009, 09:59 PM)
hello i have a 8600m gt now it started overheating like crazy from the last 2 months my laptop is 9 months old. what can i do please tell me?

should i get a notebook cooler? i am still under wrty.
but i need to use my laptop everyday i dont have a desktop or any secondary laptop.

If i contact acer now what will they do will they replace my 8600m gt with a new 8600m gt? but that will be the same problem right? even if they replace to 9500m gs.

Or Will they send me a new laptop? plz tell what will they do to reapir?

Also Another problem is i replaced my optical drive in my laptop  and in doing so i lost a screw will it void my wrty? will i be able to claim wrty?

plz reply soon
*
Try to get table fan to blow ur laptop, i dun think there is any cooler can help to cold down laptop heat. 1 more thing is gc cant be replace, once spoil will replace a new 1 with motherboard.
MunDsuM
post Apr 19 2009, 12:09 AM

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hmm i've a ASUS Z53S with the 8600M GS card. bought it in August 2007. play with overclocks alot. coz my card's speeds were downclocked to Core:500/Mem:400. sad.gif

was it a countermeasure against this issue or did ASUS do it just to give more battery life and reduce the hassle to provide better cooling? o_O
HW-12
post Apr 19 2009, 01:10 PM

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Um i am planning to buy a macbook which using nvidia geforce 8400 as the video card....so should i buy it as u say these do spoil in one year more?

lIMlIM
post Apr 26 2009, 01:03 PM

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QUOTE(HW-12 @ Apr 19 2009, 01:10 PM)
Um i am planning to buy a macbook which using nvidia geforce 8400 as the video card....so should i buy it as u say these do spoil in one year more?
*
u can try ur luck, my fren's dell 1420 gforce8400 die after 6months.


SUSwilsonjay
post Apr 26 2009, 04:21 PM

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QUOTE(HW-12 @ Apr 19 2009, 01:10 PM)
Um i am planning to buy a macbook which using nvidia geforce 8400 as the video card....so should i buy it as u say these do spoil in one year more?
*
better not take the risk...since its a macbook...
nicholas88
post Apr 26 2009, 07:02 PM

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Wah... didn't get to see this thread !!!
saladin7
post Apr 27 2009, 10:46 AM

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My laptop use 8400m die after 1 year of usage. Luckly it still under warranty with Dell. Hopefully it will not die again.

Just avoid this gc for ur own good. U have been warned.

Maybe MOD can put this thread on the top/sticky to make sure buyers aware of it and not been fool by the major/big company like Nvidia/HP/Dell/etc.

This post has been edited by saladin7: Apr 27 2009, 11:19 AM
rubinho14
post Apr 29 2009, 12:39 PM

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Too much of repetitive questions above.

Please read this topic from the first post. All the answers are there.
AlphaBeta
post May 2 2009, 08:12 PM

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mine juz died...about 1 year and 4 months.. shytty GPU..is this got to blame Dell or NVdia?
Eugene91
post May 2 2009, 08:31 PM

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blame nvidia for mass producing it xD
Ayumi_Hamasaki
post May 8 2009, 11:22 AM

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i owned a 1420 8400M GS 128MB, i just have the GPU problem recently ... lucky is still under warranty. if not i gonna cry already. i call dell, they come my house and replace the motherboard for me ... but what is, the warranty is ending soon. GGness. The tempreture for browsing internet and listen to music is 64 - 63. is it too high ? but for my advise is, if u owned this lappy, PLEASE DUN PLAY GAME USING THIS LAPTOP. after change the motherboard the display output on the monitor is not working, dono what is wrong. i mean after pressing Fn+F8. (Just Using 9 month). icon_question.gif

This post has been edited by Ayumi_Hamasaki: May 8 2009, 11:42 AM
astria
post May 8 2009, 11:28 AM

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QUOTE(Ayumi_Hamasaki @ May 8 2009, 11:22 AM)
i owned a 1420 8400M GS 128MB, i just have the GPU problem recently ... lucky is still under warranty. if not i gonna cry already. i call dell, they come my house and replace the motherboard for me ... but what is, the warranty is ending soon. GGness.  The tempreture for browsing internet and listen to music is 64 - 63. is it too high ? but for my advise is, if u owned this lappy, PLEASE DUN PLAY GAME USING THIS LAPTOP. after change the motherboard the display output on the monitor is not working, dono what is wrong. i mean after pressing Fn+F8.
*
pls read the first few posts to understand how the GPU will fail...

doesn't matter if u game or not...
Ayumi_Hamasaki
post May 8 2009, 11:30 AM

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QUOTE(DanWicked @ Apr 4 2009, 09:10 PM)
hi All,

I'm my laptop recently cannot detect signal when i try to project on the projector. Over 1 year now i never face this problem. I'm suspectin this relating to this issue as my Dell Vostro 1400 had been advice by dell to change the motherboard to get this problem solved. Anyone facing same issue or is changing chipset and motherboard the solution?

D
*
i have this problem after i change the motherboard. blink.gif
my laptop is 1420


Added on May 8, 2009, 11:45 am
QUOTE(astria @ May 8 2009, 11:28 AM)
pls read the first few posts to understand how the GPU will fail...

doesn't matter if u game or not...
*
i does, just my ADVISE is better dun game. u did not plat game on it is already overheat already, u still game it, will be more HOT.

This post has been edited by Ayumi_Hamasaki: May 8 2009, 12:00 PM
Bad Cyborg
post May 10 2009, 09:54 PM

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QUOTE(wilsonjay @ Apr 26 2009, 04:21 PM)
better not take the risk...since its a macbook...
*
There's no Apple notebook line with that particular graphic chip. Perhaps you're referring to the 9400M? That is an integrated chip.

I notice that 8600GS notebooks that came after Oct last year have a lower breakdown rate, as is the case with my BenQ S41.

QUOTE(Riddhy @ Apr 18 2009, 09:59 PM)
hello i have a 8600m gt now it started overheating like crazy from the last 2 months my laptop is 9 months old. what can i do please tell me?
What is your load temp?
astria
post May 10 2009, 10:09 PM

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QUOTE(Bad Cyborg @ May 10 2009, 09:54 PM)
There's no Apple notebook line with that particular graphic chip. Perhaps you're referring to the 9400M? That is an integrated chip.

I notice that 8600GS notebooks that came after Oct last year have a lower breakdown rate, as is the case with my BenQ S41.
What is your load temp?
*
my S41 changed the GPU in Jun 08, Dec 08 and Mar 09...

fired an email to BenQ once to enquire abt my GPU... and they claim that the GPU installed in Mar 09 is a new revision...

let's juz wait and see... hmm.gif
Demonic Wrath
post May 11 2009, 10:10 AM

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QUOTE(Ayumi_Hamasaki @ May 8 2009, 11:30 AM)
i have this problem after i change the motherboard.  blink.gif
my laptop is 1420


Added on May 8, 2009, 11:45 am

i does, just my ADVISE is better dun game. u did not plat game on it is already overheat already, u still game it, will be more HOT.
*
You know..if don't game, what's the point of having a graphic card? It's like saying "I have a GTX295 and I only use it for Excel because I want to prolong the lifespan of the graphic card!"...

IMO, this issue is due to heat problem. After 1 year of using, a lot of dust will accumulate in your laptop and this will result in higher temp, failing the GPU easier. So, it's better to clean the laptop monthly to provide a better airflow in the laptop. So far, I have seen 2 Inspiron failed (1420 and 1520) and this happened when they are browsing the internet, which does not indicate it only happens if you game.

So far, my Inspiron 1520 (8600M GT) have not spoil yet (and I hope it won't) and I've been stressing the laptop like crazy (OC'ing, benchmarking, folding, etc.) and I do overclock the GC (650/1350/550). And also I didn't use it in an air-con room.

My advice is to download I8kfanGUI to set the fan to maximum speed even if not gaming. Yes, it's a little bit noisy, but if you're listening to MP3, I doubt you can hear it.

korety
post May 22 2009, 03:24 PM

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welcome to the club...


http://www.hplies.com/


http://forums11.itrc.hp.com/service/forums...hreadId=1274587


for those who have the 91 and 92 series, hold your breath and pray, and home this article is wrong.

http://www.theinquirer.net/inquirer/news/1...bad-bumps-worse

This post has been edited by korety: May 22 2009, 03:25 PM
SUSbabyrabies
post May 22 2009, 03:51 PM

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QUOTE(Ayumi_Hamasaki @ May 8 2009, 11:30 AM)
i have this problem after i change the motherboard.  blink.gif
my laptop is 1420


Added on May 8, 2009, 11:45 am

i does, just my ADVISE is better dun game. u did not plat game on it is already overheat already, u still game it, will be more HOT.
*
its aint de heat dude. its the die material. when u learn something, learn it thoroughly or dun bother giving advise.
it just make u sound moronic.

This post has been edited by babyrabies: May 22 2009, 03:52 PM
Dackson
post May 23 2009, 12:30 AM

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QUOTE(korety @ May 22 2009, 03:24 PM)
welcome to the club...
http://www.hplies.com/
http://forums11.itrc.hp.com/service/forums...hreadId=1274587
for those who have the 91 and 92 series, hold your breath and pray, and home this article is wrong.

http://www.theinquirer.net/inquirer/news/1...bad-bumps-worse
*
haiz~ 91,92 is repacking from 8 series.
9300 is a downclock from 8400.

actually a powerful card put inside a small stuff willl cost it easily burn out.
so why dont see 9600GT ....
or more. will it burn out ?? sad.gif

I do like nvidia bcoz it's good in gaming, nice. for ATI i hving some issue with it driver even mobo driver.

I wandering why those OEM dont use twin cooling system and separate the processor from GC. It's too close.

For me all GC had the possibility to burn out.
I wander when i heavy use a notebook under 24 hours cold air will it burn out ? If it do, it may be nvidia problem ^.^
Musafir_86
post May 23 2009, 08:46 AM

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-Hmm, I already pointed this out before, although it's in a more general scope. Please refer here: http://forum.lowyat.net/topic/733442.

-BTW, if there's any saying that both ATi (AMD) & nVidia are the same, please note that ATI issues is laptop manufacturer's fault (laptop design level defect/failure), while for nVidia it's their fault (chip design level defect).


Regards.
shippoukitsune
post May 23 2009, 10:14 AM

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Hi, I'm new here and one lousy friend of mine brought me here just to exploit my graphic card....

Since I'm seeing this, I have to disagree with this thread. I'm an owner of a dell vostro 1510 with a Nvidia 8400m gs. I bought it a 5 months ago and everything is still fine regardless of whatever things that it was stated here. i know the problem does exist but it's only like 10th in a million if u are me. here is a post that I've made about my laptop about a couple of weeks ago. My blog

And even after overclocking it, it still runs fine in a warm room ( I live in a apartment without any air-cond) so, this is all I have to say for now.

This post has been edited by shippoukitsune: May 23 2009, 10:15 AM
thahirah
post May 23 2009, 10:22 AM

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umm a inpiron 1520 with 8600 gt here -__- i dun think my gpu faces the same prob dunno but im glad my warranty is up to 3 years
I've overclocked my gpu a few times for at least 3 hours going before gpu crash but still ok heheheheh no prob so farrr.... have faith people!


Added on May 23, 2009, 10:23 ambeen using for more then 1 and half a year if anyone asking,

This post has been edited by thahirah: May 23 2009, 10:23 AM
SUScartman87
post May 23 2009, 11:18 AM

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i've changed the mobo three or four times. cant remember d... nw my graphic card already showing signs of dying. i can see fragments of colors when i'm playing gamne (occasionally) or the monitor flickers on and off then recovers.
maxilias
post May 23 2009, 02:19 PM

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9400 got this prob anot ?.:S
astria
post May 23 2009, 02:22 PM

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QUOTE(maxilias @ May 23 2009, 02:19 PM)
9400 got this prob anot ?.:S
*
doh.gif doh.gif doh.gif

codename G84M and G86M...

use GPU-Z to check wat is urs...

shakehead.gif
ayil
post May 23 2009, 02:25 PM

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no problem so far =.=! maybe u guys too rough haha
korety
post May 23 2009, 07:47 PM

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QUOTE(shippoukitsune @ May 23 2009, 10:14 AM)
Hi, I'm new here and one lousy friend of mine brought me here just to exploit my graphic card....

Since I'm seeing this, I have to disagree with this thread. I'm an owner of a dell vostro 1510 with a Nvidia 8400m gs. I bought it a 5 months ago and everything is still fine regardless of whatever things that it was stated here. i know the problem does exist but it's only like 10th in a million if u are me. here is a post that I've made about my laptop about a couple of weeks ago. My blog

And even after overclocking it, it still runs fine in a warm room ( I live in a apartment without any air-cond) so, this is all I have to say for now.
*
most of these laptops will fail at around 1.5 - 2 year, some even within the warranty, that means under 1 year, under what ever circumstances, even when you're just typing it will fail. for why it fail, you can read here, here and here.



QUOTE
but it's only like 10th in a million



it more like every laptop with these gpu, i believe that is why the 3 big oems is giving an limited extended warranty to laptops that were affected by these gpu. dell and apple is giving this warranty to all laptops that have these gpu, but not hp. hp will only gives this warranty to selected models, even though the laptop have the same gpu, same symptom ( so far only amd laptops are covered by hp).

This post has been edited by korety: May 23 2009, 08:04 PM
diamondclow
post May 25 2009, 02:41 PM

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my friend S41 using 8600M GS died about 2~3 months ago...
install new OS... OK
install VGA driver... pooft... KOed

already tried using XP 32bit, Vista 32bit & 64bit...
but still the same..
still BSOD...
astria
post May 25 2009, 03:16 PM

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QUOTE(diamondclow @ May 25 2009, 02:41 PM)
my friend S41 using 8600M GS died about 2~3 months ago...
install new OS... OK
install VGA driver... pooft... KOed

already tried using XP 32bit, Vista 32bit & 64bit...
but still the same..
still BSOD...
*
using latest driver or not?
miloy2k
post May 27 2009, 04:55 PM

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both of my lappy using 8600 (Benq S41) and (Dell 1420) 8400 ... the most game that I played crysis and fallout 3 .. so far no problem.. so far smile.gif
xin
post May 27 2009, 04:57 PM

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QUOTE(miloy2k @ May 27 2009, 04:55 PM)
both of my lappy using 8600 (Benq S41) and (Dell 1420) 8400 ... the most game that I played crysis and fallout 3 .. so far no problem.. so far smile.gif
*
Touchwood and hopes that you are one of the lucky ones and will not have any problem on it . thumbup.gif
miloy2k
post May 27 2009, 05:08 PM

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QUOTE(xin @ May 27 2009, 04:57 PM)
Touchwood and hopes that you are one of the lucky ones and will not have any problem on it . thumbup.gif
*
ameen laugh.gif
nebousuke
post May 30 2009, 06:48 PM

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My Benq S41 died again, it died once after a year, GC problem. Now it is on the verge of breaking down again after almost a year since repair, this time happened on overseas. My girlfriend is using it now, suddenly one day according to her, the display takes a long time responding to colour changes and mouse cursor reacted slowly. I suspect that it is the GC again though I couldn't comfirm till it gets back to Malaysia.

I secretly hate Nvidia for not being responsible for this fault.
fillet
post May 30 2009, 07:15 PM

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I've been using Dell Inspiron 6400(Graphic ATI Mobility X1400) for 2 years and 9 months now.

Up till now *Touchwood* , it didn't give me any major problem. hopefully the laptop will continue to work flawlessly.

Parts Replaced:

Hinge
Charger
Battery(bought a new one)

those are the parts that have been replaced.

This post has been edited by fillet: May 30 2009, 07:16 PM
Alexes
post Jun 1 2009, 05:05 PM

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there's practically dont have any solution for this graphic proble... all they do now is update the bios so the fan always spin in full speed... but when time go or when time come the problem will come...
karhoe
post Jun 1 2009, 08:17 PM

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So what good mGPU is recomended for mid range laptop ?
astria
post Jun 1 2009, 09:12 PM

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QUOTE(karhoe @ Jun 1 2009, 08:17 PM)
So what good mGPU is recomended for mid range laptop ?
*
depends on how good ur good is and how much u re willing to pay...

GTX 280M is good, G 105M also good... so???

This post has been edited by astria: Jun 1 2009, 09:15 PM
nerdyfred07
post Jun 7 2009, 08:17 PM

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Hi all, has anyone been able to extend warranty on their BENQ? I have benq s41, failed firs ttime just got back few days, i think they change bios to 1.19 (which is unlisted on site) i believe fan runs more (although not noticable - eg. not super noisy)
after 1yr3month it fail

I really want to extend my warranty. Not sure if allow, if not allowed but anybody has argue their way through please let me know. I still have 7months+ original warranty left but still love this system and don't want to part it. I want to support benQ for great machine but only if they allow me to buy extra warranty cry.gif
astria
post Jun 7 2009, 08:21 PM

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nope, there's no way u can do that...

if u try to argue, they merely say that ur GPU is of the latest revision and should not encounter the same problem again...

unless u have an extreme case (eg a few services in 1 yr), they may consider upgrade the hardware for u...
nerdyfred07
post Jun 7 2009, 08:29 PM

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aww
first off thanks for the fast reply astria! I've been very nervous waiting for one hehe.
Do you think the new revision fixed this? how do we know we have new one? When i send my laptop for repair, it took benq 1month1week to send new MB (they say due to manufacturer under pressure so take long) so i think it should be new right?

Does GPU-z tell you anything? it only say release date may 09, 2007

After getting this laptop back I shows how much more i appreciate it. so much cooler than desktop and other netbook/portables
astria
post Jun 7 2009, 08:34 PM

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well, my old S41 dun show anything that indicates it has a new part... on GPU-Z it still shows Rev A2 as before...

the release date u mention does not indicate anything as well... merely says 8600M GS is released in May 07...

so wat u can do is either sell it off and get another 1, or pray that it will not spoil again... i chose the first option after servicing 3 times in 1.5 yrs...
nerdyfred07
post Jun 7 2009, 08:42 PM

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aww,
yeah i've thought of that while it happened. Even after repair the technician recommend me to sell too if i cant get extended warranty. But when i get it back and think, this is my first laptop and been very happy.

Cheap stylish gaming system and very sturdy (for the price or to me anyway tongue.gif)

I also like benQ s57 but so expensive. Unless it drop quickly in next 2 months i will have to sell mine and probably buy MSI (I do want to support BenQ but..

Do they still make Benq s42? Here in Aus I hear lots people complain out of stock and no more making sad.gif

This post has been edited by nerdyfred07: Jun 7 2009, 08:43 PM
astria
post Jun 7 2009, 09:30 PM

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yes they do... current one is C2D P8200 with 500GB HDD...

over here it's rm3599 with FreeDOS...
polyamide
post Jun 7 2009, 09:33 PM

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this 8400/8600M is dedicated or integ? how bout 8600gt since my bro lappie using it
astria
post Jun 7 2009, 09:41 PM

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QUOTE(polyamide @ Jun 7 2009, 09:33 PM)
this 8400/8600M is dedicated or integ? how bout 8600gt since my bro lappie using it
*
dedicated...

8600M GT and 8700M GT are affected as well...
nerdyfred07
post Jun 8 2009, 09:21 AM

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QUOTE(astria @ Jun 7 2009, 11:30 PM)
yes they do... current one is C2D P8200 with 500GB HDD...

over here it's rm3599 with FreeDOS...
*
mm much cheaper and bigger hdd than here
astria
post Jun 8 2009, 10:20 AM

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QUOTE(nerdyfred07 @ Jun 8 2009, 09:21 AM)
mm much cheaper and bigger hdd than here
*
my bad, should be P8700... oops.gif
nerdyfred07
post Jun 8 2009, 10:49 AM

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QUOTE(astria @ Jun 8 2009, 12:20 PM)
my bad, should be P8700... oops.gif
*
Thats even better! I meant you guys have it at a much cheaper price than here in aus. It was much cheaper than it is now in aus mid last year but I think its a fading model and almost out of stock they raise price.
astria
post Jun 8 2009, 11:03 AM

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QUOTE(nerdyfred07 @ Jun 8 2009, 10:49 AM)
Thats even better! I meant you guys have it at a much cheaper price than here in aus. It was much cheaper than it is now in aus mid last year but I think its a fading model and almost out of stock they raise price.
*
not really fading... currently Nvidia is rebranding it's GeForce 9M series to GeForce 100M instead... spec wise it remains the same for many models... so it's performance is still competitive...
nerdyfred07
post Jun 8 2009, 11:14 AM

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Why rebrand again shocking.gif

has the price of benq s57 drop much since first came out for you? your new revised s42, with better specs came at higher price too?
astria
post Jun 8 2009, 11:18 AM

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iirc S57 is rm3799 with BD drive but FreeDOS...
Pendekar [GoSu]
post Jun 24 2009, 03:47 PM

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i was ordered a laptop with GC nvidia 9300M.
but when I read it on http://www.notebookcheck.net/NVIDIA-GeForc...-G.11359.0.html.

they say
QUOTE
Enhanced 8400M GS chip, which is manufactured in 65nm and shows slightly better performance due to a few minor optimizations. The technical data correspond to the 8400M GS chip.


does that mean the 9300M will look alike with his brother GF 8400GS which defect.
or maybe the're identical....coz the 9300M is still using 80nm fabrication sad.gif

astria
post Jun 24 2009, 04:53 PM

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9300M G is the one that is a rebrand of 8400M GS

9300M GS is not...
Pendekar [GoSu]
post Jun 24 2009, 10:14 PM

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QUOTE(astria @ Jun 24 2009, 03:53 PM)
9300M G is the one that is a rebrand of 8400M GS

9300M GS is not...
*
so it does true.
then I'm dead cry.gif
no wonder they sell it like a bargain one....so cheap.
they've tricked me sad.gif


PhantomThief
post Jun 25 2009, 12:16 AM

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Well, some people have put up a so called "remedy" for the afflicted cards. It involves removing your card, putting it into an oven propped on aluminium foil and baking it. I can't remember the details, I'll look it up in a bit. Apparently the problems were all caused by faulty soldering, which cracks up when heated and cooled rapidly within the laptop. This resolders the parts, allowing it to work again. At least until the next time it cracks.
Pendekar [GoSu]
post Jun 26 2009, 11:46 AM

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soo...anyone using the 9300M having the sam problem with 8400GS??
or nvidia have fixed the faulty soldering on 9300M?

maybe I should pray....hope the store were giving the wrong spec...I wish it was 9300GS smile.gif
(still daydreaming rite now)
astria
post Jun 26 2009, 05:56 PM

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never heard any problem with the GeForce 9M family, so far... laugh.gif
xXAaronXx
post Jun 26 2009, 06:41 PM

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My lousy Geforce 9500M GS always downclock be4 reaching 70C
astria
post Jun 26 2009, 10:35 PM

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9500M GS is a revised 8600M GT...

so they probably did sth in the BIOS to keep the card cool to avoid it from ka-booming like the 8600M GT...

anyway, allrightall, when comes to computer hardware, 90% are made in China, and 5% in Taiwan, and the rest in Malaysia/Mexico/Vietnam/etc
x13u5t3r
post Jun 26 2009, 10:59 PM

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never realised this thread happen..i was one of the victim
my gc died around 7 months ago, 1 year after the date of purchase (few weeks before the 1 year warranty over)

they changed the motherboard and the graphic card (because they are attached together) for free, but with the same chipset..so yeah basically what they have done to me is replacing a defected items with potentially defective items

i lose my hope and respect to dell since then
i understand it is nvidia fault but what annoys me is how Dell handle the problems..much discussion has been made and im not gonna have a war about it once again..whats done is done..and i lose

specs:
Dell Vostro 1400
C2D T5470
GF 8400M GS
Windows Vista Home Basic
1 year limited warranty
astria
post Jun 26 2009, 11:01 PM

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well, i though Dell offer extended warranty like HP???
Pendekar [GoSu]
post Jun 26 2009, 11:39 PM

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QUOTE(astria @ Jun 26 2009, 04:56 PM)
never heard any problem with the GeForce 9M family, so far... laugh.gif
*
geee smile.gif
thanks for the report rclxms.gif

now I have more spirit to face this reality rclxm9.gif
hope the nvidia learn from the 8M GC defect.....and revised them on 9M family nod.gif

gseed87
post Aug 6 2009, 09:27 AM

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im reallly disapointed with my lppy..haiss. I changed the mbo twice alrdy, of coz by calling dell because it still under warranty. Its true that tis lappy cant play game but.im a gamer =.= sad..what shd i do? sell this lappy and buy new one lol? i just extended the warranty..recentymy lappy keep on hang when im playing game..like 20min will happen once. So sad

This post has been edited by gseed87: Aug 6 2009, 09:28 AM
tplcaik
post Aug 6 2009, 09:40 AM

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QUOTE(gseed87 @ Aug 6 2009, 09:27 AM)
im reallly disapointed with my lppy..haiss. I changed the mbo twice alrdy, of coz by calling dell because it still under warranty. Its true that tis lappy cant play game but.im a gamer =.= sad..what shd i do? sell this lappy and buy new one lol? i just extended the warranty..recentymy lappy keep on hang when im playing game..like 20min will happen once. So sad
*
Yes..sell this and get Nvidia 9series or Ati HD series. U already knew how its annoying so why not just change it? Who knows when the 3rd repair coming right? yawn.gif
astria
post Aug 6 2009, 09:53 AM

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well, u can still play games on it... juz that u dun know when it will boom on u again...

used to own a laptop with 8600M GS, 3 services in 1.5yr...
ic3rock
post Aug 6 2009, 09:57 AM

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QUOTE(gseed87 @ Aug 6 2009, 09:27 AM)
im reallly disapointed with my lppy..haiss. I changed the mbo twice alrdy, of coz by calling dell because it still under warranty. Its true that tis lappy cant play game but.im a gamer =.= sad..what shd i do? sell this lappy and buy new one lol? i just extended the warranty..recentymy lappy keep on hang when im playing game..like 20min will happen once. So sad
*
Gamer as well get a gaming desktop...
rayz1031
post Aug 6 2009, 01:40 PM

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QUOTE(gseed87 @ Aug 6 2009, 09:27 AM)
im reallly disapointed with my lppy..haiss. I changed the mbo twice alrdy, of coz by calling dell because it still under warranty. Its true that tis lappy cant play game but.im a gamer =.= sad..what shd i do? sell this lappy and buy new one lol? i just extended the warranty..recentymy lappy keep on hang when im playing game..like 20min will happen once. So sad
*
Can elaborate more on your laptop spec and GPU?

QUOTE(astria @ Aug 6 2009, 09:53 AM)
well, u can still play games on it... juz that u dun know when it will boom on u again...

used to own a laptop with 8600M GS, 3 services in 1.5yr...
*
pwned laugh.gif
forrest
post Aug 6 2009, 04:23 PM

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hahaha...
One of my best friend who are working in DELL as a technical support, he also advice me not to buy DELL laptop with the nvidia or ati chipset, because they are not stable and easily spoil, he received and receiving a lot of calls regarding this issue...
The intel chipset working very well and very stable..
astria
post Aug 6 2009, 04:35 PM

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QUOTE(forrest @ Aug 6 2009, 06:23 PM)
hahaha...
One of my best friend who are working in DELL as a technical support, he also advice me not to buy DELL laptop with the nvidia or ati chipset, because they are not stable and easily spoil, he received and receiving a lot of calls regarding this issue...
The intel chipset working very well and very stable..
*
but offers no performance at all...

seriously, besides the GeForce 8M and Radeon X700, it really depends on how u take care of ur laptop...
forrest
post Aug 6 2009, 04:49 PM

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QUOTE(astria @ Aug 6 2009, 04:35 PM)
but offers no performance at all...

seriously, besides the GeForce 8M and Radeon X700, it really depends on how u take care of ur laptop...
*
if money is not a problem for you, you can always fully utilize the nvidia/ati chipset, and change laptop every 1-2 years.. brows.gif
Alexdino
post Aug 6 2009, 05:17 PM

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QUOTE(forrest @ Aug 6 2009, 04:49 PM)
if money is not a problem for you, you can always fully utilize the nvidia/ati chipset, and change laptop every 1-2 years..  brows.gif
*
Not need to change laptop, just got your warranty extended to at least 3 years. Anythings happen within the period just call dell ask them to change it. So far i change 2 dvd's room 1 harddisk 1 lcd for 1.5 years using. Sometime it is not really hardware issue, i just tell them it is serious and they will come to change. tongue.gif
ayil
post Aug 6 2009, 07:06 PM

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i thought new bios fixed the heat problem d? =.=!
astria
post Aug 6 2009, 07:13 PM

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new bios merely make the fan spin earlier...

it's not really a fix to the problem...
ayil
post Aug 6 2009, 07:31 PM

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but then the heat is not sucks like before right? biggrin.gif
dineshmike
post Aug 6 2009, 08:51 PM

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New NVIDIA 8600M GPU Victim reporting in. My BenQ S41 died 2day. It has served for me for almost one year without any problem. Gonna bring it to service center 2moro. sad.gifsad.gif

This post has been edited by dineshmike: Aug 6 2009, 08:52 PM
ayil
post Aug 6 2009, 08:56 PM

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pity u, hope u will get a good replacement.
amad108
post Aug 7 2009, 02:03 AM

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i almost buy 2nd dell vostro 1400 with 8400gs on it.. sure lucky i dont buy it, instead i buy new asus k40ab..
ayil
post Aug 7 2009, 10:51 AM

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if ur budget is a bit low then just go to vostro coz new bios ok dy.
dagnarus
post Aug 12 2009, 06:41 PM

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my 1520 died today a few months after the warranty is finished. called DELL and obviously they said that they cant help, since only those listed at the site

http://en.community.dell.com/blogs/direct2...#commentmessage

are under the extended warranty program.

today, Sony admitted that their nvidia gpus are indeed faulty, and are offering 4 YEAR extended warranty for the respective problem... bloody hell, 4 bloody years for ALL the model involved, not just specific like dHELL.

man we should sue dHELL as soo bad, they'll plead us to stop.

i'm not about to stop and will continue harassing dHELL customer service until i get my justice. this is not about a specific model but the ENTIRE OF dHELL's model which carries 8400 and 8600 GPU. THEY MUST REPLACE OUR GPU AND MOBO!

HERE'S HP list of affected Model (free repair even after warranty finished.. add another 24 months respective warranty)

http://h10025.www1.hp.com/ewfrf/wc/documen...1842189〈=en

HERE'S SONY list of affected Model (free repair even after warranty finished.. 4 years from teh date of purchase)

http://esupport.sony.com/perl/news-item.pl...=EN&news_id=349

HERE's APPLY list of affected Model (upgraded 2 year warranty for specific problem)

http://support.apple.com/kb/TS2377?viewlocale=en_US



THOSE WITH THIS GPU PROBLEM SHOULD NEVER REPAIR THEIR LAPTOP, THEY ARE ENTITLED FOR A FREE REPAIR FROM THEIR VENDOR. THOSE WHO WAS REFUSED, NEED TO QUOTE THE OFFICIAL SITE, SCREW THEM. STAND FOR OUR RIGHT!

This post has been edited by dagnarus: Aug 12 2009, 06:54 PM
Terence573
post Aug 12 2009, 09:36 PM

wow!!!!!
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I'm wondering if any acer users with 8600/8400m got sumthing to say also?
astria
post Aug 12 2009, 09:46 PM

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QUOTE(dagnarus @ Aug 12 2009, 08:41 PM)
my 1520 died today a few months after the warranty is finished. called DELL and obviously they said that they cant help, since only those listed at the site

http://en.community.dell.com/blogs/direct2...#commentmessage

are under the extended warranty program.

today, Sony admitted that their nvidia gpus are indeed faulty, and are offering 4 YEAR extended warranty for the respective problem... bloody hell, 4 bloody years for ALL the model involved, not just specific like dHELL.

man we should sue dHELL as soo bad, they'll plead us to stop.

i'm not about to stop and will continue harassing dHELL customer service until i get my justice. this is not about a specific model but the ENTIRE OF dHELL's model which carries 8400 and 8600 GPU. THEY MUST REPLACE OUR GPU AND MOBO!

HERE'S HP list of affected Model (free repair even after warranty finished.. add another 24 months respective warranty)

http://h10025.www1.hp.com/ewfrf/wc/documen...1842189〈=en

HERE'S SONY list of affected Model (free repair even after warranty finished.. 4 years from teh date of purchase)

http://esupport.sony.com/perl/news-item.pl...=EN&news_id=349

HERE's APPLY list of affected Model (upgraded 2 year warranty for specific problem)

http://support.apple.com/kb/TS2377?viewlocale=en_US
THOSE WITH THIS GPU PROBLEM SHOULD NEVER REPAIR THEIR LAPTOP, THEY ARE ENTITLED FOR A FREE REPAIR FROM THEIR VENDOR. THOSE WHO WAS REFUSED, NEED TO QUOTE THE OFFICIAL SITE, SCREW THEM. STAND FOR OUR RIGHT!
*
go sue Nvidia if u re really interested... it's not Dell's problem, it's not HP's problem, it's not Apple's problem, it's not Sony's problem... it's Nvidia's problem...

i can only say, u re suay... as for ur problem with Dell, they are not obliged to extend the warranty in the first place... anyway, i dun think there's use making noises now, since it's been 1 yr since the issue was first reported... so it's already more or less settled...
dagnarus
post Aug 12 2009, 10:17 PM

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it is not settled.

and IT IS DELL's problem now, that NVIDIA paid the comp manufacturers 150-200m USD.

it's up to them to serve their customer.

and astria, please stop making remarks wethout knowledge.

SONY has just released admission that their NVIDIA equipped laptops are faulty... yesterday. so it's not an OLD issue. the issue is still here, that DELL refused to admit that the GPU they use are FAULTY from beginning. if you sell some faulty stuffs to your customer, whether or not it's under warranty you are entirely responsible.

I suggest you go do some reading before trolling
astria
post Aug 12 2009, 10:43 PM

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QUOTE(dagnarus @ Aug 13 2009, 12:17 AM)
it is not settled.

and IT IS DELL's problem now, that NVIDIA paid the comp manufacturers 150-200m USD.

it's up to them to serve their customer.

and astria, please stop making remarks wethout knowledge.

SONY has just released admission that their NVIDIA equipped laptops are faulty... yesterday. so it's not an OLD issue. the issue is still here, that DELL refused to admit that the GPU they use are FAULTY from beginning. if you sell some faulty stuffs to your customer, whether or not it's under warranty you are entirely responsible.

I suggest you go do some reading before trolling
*
it's Nvidia who's denying a problem with the GPU all the while... in the way they put it, Nvidia will go bankrupt if they do admit...

while they did fix the G84M using the older material, the G86M still has the problem...

dun assume when u dunno... i ve used BenQ S41 with 8600M GS before... 3 services in 1.5yr...

if Nvidia refuse to bear the responsibility by admitting that there's a problem, why should the OEMs take it? they need only to pt their fingers at Nvidia and problem settled...

funny thing is, Sony, being an internationally renowned consumer electronic maker, never uttered a word (or at least to my knowledge) regarding the problem for the past 1 yr... all the while it was mainly HP and Dell who were making the noise... so y now? cuz they are prepared to do so in the first place... by announcing now, they are making themselves look good... "we re providing extended warranty so stop whining" afterall, it's basically 1-2yrs more than the normal extended warranty, they dun ve much to lose... Nvidia paid them, they refurbish the parts...

HP and Dell (and Apple as well iirc) were the quickest to respond to the situation, threatening to sue Nvidia (together with Asus) if the problem is not settled... the 2 of them, being the largest OEM in the world, were also the first to announce their warranty extension plans as well, as early as late Aug/early Sep last year, roughly 1-2 mths after the whole thing was first reported...

Apple also had their own plan soon after HP and Dell... and BenQ, though never had announcement, seemed to adopt the "no question asked" policy... as long as it's related to the GPU, no question asked... they even refined their policy earlier this year, offering to swap into S42 hardware (9600M GT) if the laptop was serviced 4 times or more in a year...

most of the major laptop OEMs have announced their own plans almost 1 yr ago... that's y i describe it as more or less settled...

so now the problem is: why didn't u, together with other users of the same model, argued with Dell back then, 1 yr ago, to include ur model in the list as well??? u may not succeed, but at least u would get an explanation from Dell... this issue was so blown up that if u did step into this forum or visit any tech news sites from July to Sep 08, u would surely have known that...
cannavaro
post Aug 12 2009, 11:22 PM

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This IS an old issue.
Good luck harassing Dell.
rayz1031
post Aug 13 2009, 12:10 AM

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QUOTE(astria @ Aug 12 2009, 09:46 PM)
go sue Nvidia if u re really interested... it's not Dell's problem, it's not HP's problem, it's not Apple's problem, it's not Sony's problem... it's Nvidia's problem...

i can only say, u re suay... as for ur problem with Dell, they are not obliged to extend the warranty in the first place... anyway, i dun think there's use making noises now, since it's been 1 yr since the issue was first reported... so it's already more or less settled...
*
+1

QUOTE(dagnarus @ Aug 12 2009, 10:17 PM)
it is not settled.

and IT IS DELL's problem now, that NVIDIA paid the comp manufacturers 150-200m USD.

it's up to them to serve their customer.

and astria, please stop making remarks wethout knowledge.

SONY has just released admission that their NVIDIA equipped laptops are faulty... yesterday. so it's not an OLD issue. the issue is still here, that DELL refused to admit that the GPU they use are FAULTY from beginning. if you sell some faulty stuffs to your customer, whether or not it's under warranty you are entirely responsible.

I suggest you go do some reading before trolling
*
Slowpoke is slow. Check your fact before posting. This issue surface for more than 2 years already.
SUSbabyrabies
post Aug 13 2009, 12:23 AM

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jeez, u ppl still beatin on a dead horsie? let it rip children...
dagnarus
post Aug 13 2009, 09:44 AM

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tsk, for those not in the know, they'll be lead to PAY for the repairs when they are supposed to get it for free, read through the thread and you know people are paying for it, when they can simply refer to the official site for a free repair.........

it is an old issue, but it resurfaced when sony declared that ALL the models with the 86 adn 84 are faulty. DELL still hanging on with their argument that only select few are affected, when the matter of fact is EVERY single one of the models are defect.

WHY on earth do you think these comp manufacturers are offering free repairs out of warrant for those affected? it's definitely not out of spite
astria
post Aug 13 2009, 09:57 AM

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QUOTE(dagnarus @ Aug 13 2009, 11:44 AM)
tsk, for those not in the know, they'll be lead to PAY for the repairs when they are supposed to get it for free, read through the thread and you know people are paying for it, when they can simply refer to the official site for a free repair.........

it is an old issue, but it resurfaced when sony declared that ALL the models with the 86 adn 84 are faulty. DELL still hanging on with their argument that only select few are affected, when the matter of fact is EVERY single one of the models are defect.

WHY on earth do you think these comp manufacturers are offering free repairs out of warrant for those affected? it's definitely not out of spite
*
ur problem now is not whether Dell is willing to cover ur model...

it's why didn't YOU argue with Dell 1 yr ago...

for Sony's part, it's only 2 more yrs of warranty, since the first laptop model with GeForce 8M came out with Santa Rosa (ie July 07), they ve been paid, they refurbish the spoilt cards, seriously they ve nothing to lose, and even make themselves look good in terms of PR...

and it only drop a bombshell on u juz becuz it's Sony who made the announcement... there was no hoo-haa at all when BenQ made their announcements early this year, that they are willing to replace the 8600M GS with 9600M GT provided conditions are met... this is wat i call a permanent solution, and yet nobody, at least in this forum, besides BenQ users, made noise abt it...

the OEMs need to offer repair cuz Nvidia refuse to take the responsibility... yes, we all know it's not a permanent solution, but as long as Nvidia dun take up the responsibility, the OEMs and us users only can suck thumbs... the next best is extend warranty...

it's no use whining here now... as i said, the whole issue is settled, and ppl accepted wat the OEMs offer, since last year... and YOU should ve acted 1 yr ago to fight for ur rights, not 1 yr later...
GreatOni
post Aug 14 2009, 03:07 AM

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isn't ur laptop thermal problem?
Miyabi
post Aug 14 2009, 10:30 AM

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the sad part is.. some company still selling the 8 series nvidia. dont get cheat guys smile.gif
onnying88
post Aug 14 2009, 02:07 PM

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Guys, how does G105M perform? anyone using this GC? any problem?
I think this is a rename version of 9series right?
astria
post Aug 14 2009, 02:51 PM

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QUOTE(onnying88 @ Aug 14 2009, 04:07 PM)
Guys, how does G105M perform? anyone using this GC? any problem?
I think this is a rename version of 9series right?
*
http://forum.lowyat.net/topic/1109389

here...
aaronlim18
post Aug 14 2009, 03:09 PM

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this prob is so similar the V3000 gf6150, the GPU can just die like that, hehe, my warranty enhanced and extended above 3rd year edi, but i sold it off...
bumfart
post Aug 14 2009, 03:15 PM

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i am using my acer with an 8400m for almost 2 years now. no problem so far
creative zn
post Aug 14 2009, 11:52 PM

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Damn man. i use dell inspiron 1420 with Nvidia gforce 8400 gs. And i like gaming dude.. Owh no.. my laptop just 7 month old, and just 1year warranty. What im gonna do? cry.gif So scare till death.
Hitmanz
post Aug 14 2009, 11:56 PM

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muahaha lucky my laptop comes with 9600M GT so far no problem. Good graphics
kitni
post Aug 15 2009, 09:09 AM

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my 8600Gt died once just after 4 month i buy my inspiron 1520. luckily the laptop still under warranty, so can replace it together with the mobo. Besides, the 8600GT become not responding when i play game, it kill my mood to continue. damn it
edmund_yung
post Aug 27 2009, 10:26 AM

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I bought my Dell Vostro 1400 (T7250, 8400m) in April '08 and it started showing symptoms of failed graphics since June '09. I used the laptop for gaming too, not sure if that accelerate the problem to surface. Here's some photos of the corrupted screens:
user posted image
user posted image

Usually I'll go to the BIOS and wait for it to go back to normal. Usually takes less than 10 minutes. When it is back to normal, black lines will be shown, example of the pic below.
user posted image

I live beside the highway, so my place is kind of dusty at times. That caused my laptop heatsink to accumulate dust over time, and eventually my laptop start to have heat problem (auto shutdown) plus graphics problem. I downloaded this software called Core Temp, and to my horror, the temperature is always above 70*C, hitting more than 98*C while gaming, or even when running Restaurant City in Facebook!

Anyway, one day I managed to take out and clean the heat sink, cleared a thick layer of dust from it. After that laptop starts to run between 35-50*C and only hitting more than 60*C while on gaming. It fixed the overheat issue, but not the defect graphic chip, worse still, my screen get corrupted more! Now it get corrupted almost whenever I stop playing videos.

Last night it won't even went back to normal after the "cool down" period at the BIOS screen. This morning it's still showing the same problem, but for some reason it went back to normal after I left it in BIOS for some time. Yes, I've been living with the problem all these while, luckily I'd opt for 3 years warranty when I bought this computer. Probably time to send it for repair.
Crefigz
post Aug 27 2009, 09:48 PM

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mine too, Acer 5920G with Nvidia GeForce 8600M GS failed.

What am I suppose to replace if I happen to replace the part ?

Something like edmund yung's case

This post has been edited by Crefigz: Aug 27 2009, 09:49 PM
astria
post Aug 27 2009, 10:10 PM

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juz tell them, GPU problem, that's it...

they will replace the mobo, together with the GPU...

then u pry hard that it will not boom... though u can be sure it will... it's juz a matter of time...
Crefigz
post Aug 28 2009, 12:13 AM

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QUOTE(astria @ Aug 27 2009, 10:10 PM)
juz tell them, GPU problem, that's it...

they will replace the mobo, together with the GPU...

then u pry hard that it will not boom... though u can be sure it will... it's juz a matter of time...
*
Bro, I'm sorry, what is a Mobo ?

Assuming if I get a Nvidia Quadro to replace 8600M GS, that is the only thing I need to replace right?

cannavaro
post Aug 28 2009, 09:11 PM

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mobo is mainboard/motherboard.
stlkelvin
post Sep 1 2009, 03:42 PM

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try change a driver; and maybe can cool down the hot temperature. coz driver actually can control the function of graphic card or the fan speed..
astria
post Sep 1 2009, 03:55 PM

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it wouldn't help at all...

This post has been edited by astria: Sep 1 2009, 03:55 PM
angah_krl
post Sep 3 2009, 02:50 AM

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i don't know if someone has posted before but i just want to give some information from the youtube..for those experienced nvidia GC problem and with no warranty left,you can try this solution:by blowing hot air on the nvidia chipset..

see the link:
http://www.youtube.com/watch?v=i2z2FqZusjY

dwwh88
post Sep 3 2009, 01:42 PM

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I have to compliment benq services indeed.
I has been using benq s41 (nvidia 8600m gs) for 1.5 years and on 31 Aug the laptop died because of the graphic card.
The next day (1 Sept) I took to ANDA Service Network @ PJU3 for warranty repair (My laptop have 2 yrs waranty).
Then today (3 Sept) I got back my laptop, with a new motherboard for FREE.
They claim that its the graphic card faulty, but as the card is with the mobo, so need to change a new mobo.

They also assure that if in future same case occur again, they will replace new mobo for free even after warranty period as long as there are still stock.

Good Job! Brovo!
lolacaso
post Sep 6 2009, 04:38 PM

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This post has been edited by lolacaso: Sep 6 2009, 04:39 PM
esmundlow
post Sep 13 2009, 03:48 AM

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Damn, my cousin laptop have 8400M graphic card. I hope its not that bad as you stated.
cryil
post Sep 16 2009, 10:02 PM

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graphic card problem..... warranty over..... needed more than rm1k to replace mobo.... but problem will still exist in the future.... useless to repair
kepalapening
post Sep 16 2009, 10:59 PM

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QUOTE(cryil @ Sep 16 2009, 10:02 PM)
graphic card problem..... warranty over..... needed more than rm1k to replace mobo.... but problem will still exist in the future.... useless to repair
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IMHO, buy a new notebook. This time, just a choose a notebook with built in Intel graphic.

p/s: Mine also using 8400.
Fantasia
post Sep 17 2009, 12:53 AM

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well..if u r a hardcore gamer, intel graphic dont really suit u ^^
Aileron
post Sep 17 2009, 01:10 AM

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QUOTE(dwwh88 @ Sep 3 2009, 01:42 PM)
I have to compliment benq services indeed.
I has been using benq s41 (nvidia 8600m gs) for 1.5 years and on 31 Aug the laptop died because of the graphic card.
The next day (1 Sept) I took to ANDA Service Network @ PJU3 for warranty repair (My laptop have 2 yrs waranty).
Then today (3 Sept) I got back my laptop, with a new motherboard for FREE.
They claim that its the graphic card faulty, but as the card is with the mobo, so need to change a new mobo.

They also assure that if in future same case occur again, they will replace new mobo for free even after warranty period as long as there are still stock.

Good Job! Brovo!
*
hm..should i place my trust into them in giving in my harddisk inside the laptop which contains lots of important documents?
or should I put that laptop hdd in an external case and transfer out all the files first before handing it to them?


kepalapening
post Sep 17 2009, 06:41 AM

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QUOTE(Fantasia @ Sep 17 2009, 12:53 AM)
well..if u r a hardcore gamer, intel graphic dont really suit u ^^
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And a notebook as well.
astria
post Sep 17 2009, 07:07 AM

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QUOTE(kepalapening @ Sep 17 2009, 08:41 AM)
And a notebook as well.
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that depends on how demanding u re and how much money u ve...
weiyap_tan
post Sep 22 2009, 12:27 PM

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QUOTE(tskhang @ Apr 1 2009, 03:25 PM)
If I don't game, will it have the same issue?
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yes, i am a linux user before this, i face this prob for 4 times in half year.
sniper on the roof
post Sep 22 2009, 02:50 PM

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Nvidia did acknowledge the issue with the 7300 VGA but not with 8400 and 8600 lor.
astria
post Sep 22 2009, 03:17 PM

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they will never admit...

from the way they put it, once they do do, they will go bankrupt immediately...
anson lee
post Sep 22 2009, 10:02 PM

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OMG...thx 4 sharing,,,that bad...
sry it happened to u...
cheer up...
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post Sep 30 2009, 05:30 PM

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deleted.

This post has been edited by miloy2k: Sep 30 2009, 05:36 PM
SneakyLeaky
post Sep 30 2009, 10:52 PM

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hmm, i guess its due to the graphics card problem. mines is the same version too. Nvidia 8400gs

i have an Inspiron 1420, and it has that GPU in it, it burned out after 3 months, got the board replaced and then after 6 months it short circuited ... my laptop is doomed.. thats why i plan to get a new one now.
SUSM4A1
post Sep 30 2009, 11:05 PM

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seriously mine is a xps 8400m
warranty already and thou i had change it once b4 warranty ends due to failure

i am so shit worry next month or next year this gonna happen again.
What should i do man? sell my xps? extend warranty?
everyday buka pc scare...damn!
phunkydude
post Sep 30 2009, 11:27 PM

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sell it.
the price you sold + cost for warranty extension, say 2 yrs. = a brand new laptop with nice specs.

This post has been edited by phunkydude: Sep 30 2009, 11:27 PM
Spiv
post Oct 2 2009, 12:05 AM

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Acer 5920G (8600GT)
So far no problem on my graphic card, however my warranty will end soon on July 2010.
habix_87
post Oct 2 2009, 01:33 AM

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Just want to ask, does 8200M G also included as well? cause last tyme i had HP pavilion with this Nvidia and it kaboom 2-3 months just after the warranty period is over.
Now my friend also had a compaq presario with this nvidia and started to give symptoms of kaboom just like my laptop before it died. should i advised him to change his laptop?
destee88
post Oct 2 2009, 04:07 PM

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is it true how about msi CR600 with 8200G ?? i try to take this lappy this end of week but after i c this theard a bit acred edy .. so 8200G as well ??
NicJolin
post Oct 3 2009, 11:36 AM

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Just gotten my laptop back

BenQ S41, took them 5 days to replace the mainboard for free for me even after warranty, better service than I expected frankly


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post Oct 3 2009, 11:58 AM

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QUOTE(NicJolin @ Oct 3 2009, 11:36 AM)
Just gotten my laptop back

BenQ S41, took them 5 days to replace the mainboard for free for me even after warranty, better service than I expected frankly
*
cool .. ~ i think i need to send mine to them as well .. ~ where did u send to them ??? anda service centre ?? ~
~funeralofheart~
post Oct 3 2009, 06:46 PM

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wah
sound bad
since im using s41(installed nvidia 8600)

overheating???
NicJolin
post Oct 6 2009, 12:42 AM

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QUOTE(john_jay2 @ Oct 3 2009, 11:58 AM)
cool .. ~ i think i need to send mine to them as well .. ~ where did u send to them ??? anda service centre ?? ~
*
Yeap anda service center


SUSM4A1
post Oct 6 2009, 12:44 AM

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QUOTE(phunkydude @ Sep 30 2009, 11:27 PM)
sell it.
the price you sold + cost for warranty extension, say 2 yrs. = a brand new laptop with nice specs.
*
but haiz the laptop still ok no problem now...now sell it? ouch...gonna be around 1.5k gosh
fahmiadini
post Oct 6 2009, 11:37 AM

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Hi all,

I think im one of the victim here,
Refer to this : http://www.youtube.com/watch?v=fb8N0bNV9Po

I will join all the victim here to fight this issue vmad.gif
astria
post Oct 6 2009, 11:46 AM

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buy a new laptop...

that's the best way...
k3v1n
post Oct 6 2009, 11:51 AM

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shit...now i just saw this thread...my 8400gs just dead on dell vostro 1400...sad.gif so should i go to Dell service center repair or go third party shop??? sad.gif
astria
post Oct 6 2009, 11:59 AM

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better u go Dell... since the card is soldered to the mobo...
k3v1n
post Oct 6 2009, 12:06 PM

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QUOTE(astria @ Oct 6 2009, 11:59 AM)
better u go Dell... since the card is soldered to the mobo...
*
i know but dell is soo expensive le...i can't effort since the warranty is over sad.gif
astria
post Oct 6 2009, 12:12 PM

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well, in that case, get a new one...

since even if u fixed it (one way or another), u won't know when it will ka-boom again...
lee_what2004
post Oct 6 2009, 12:25 PM

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there is no use repair it, you are just delaying the problem.
k3v1n
post Oct 6 2009, 12:31 PM

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But i have no budget to get a new one for now...it is totally out of my expectation...huhuhuhuhu...sad.gif
astria
post Oct 6 2009, 12:34 PM

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repair also wast money only, imho...

maybe sell to those 2nd hand shops, try to savage watever u can... then get a cheap one like Asus K40Ab...
lee_what2004
post Oct 6 2009, 12:36 PM

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mobo also usually need rm 1k to replace sweat.gif
fahmiadini
post Oct 6 2009, 12:53 PM

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hmm.gif no other way.. buy new one or let your money flow like a water just to fix this.. hope there are something we can do abt this..nod.gif

If i want to sell this laptop HP DV2715TX to 2nd hand shop, how much that i can get aa?? Hope can replace it ASAP, i can't live without my lappy.. sad.gif


k3v1n
post Oct 6 2009, 01:16 PM

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QUOTE(astria @ Oct 6 2009, 12:34 PM)
repair also wast money only, imho...

maybe sell to those 2nd hand shops, try to savage watever u can... then get a cheap one like Asus K40Ab...
*
Thanks...can you recommend some second hand shop to me? at kl area?
fahmiadini
post Oct 6 2009, 01:40 PM

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I read some interesting point that we can do on this matter : http://www.sfmslaw.com/documents/pdf/nvidi...u-complaint.pdf hmm.gif

JoLee
post Oct 6 2009, 02:18 PM

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I thought someone posted that Dell would offer a limited extended warranty if it is related to the GPU problem and that the model is listed in their list?
k3v1n
post Oct 6 2009, 02:46 PM

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QUOTE(JoLee @ Oct 6 2009, 02:18 PM)
I thought someone posted that Dell would offer a limited extended warranty if it is related to the GPU problem and that the model is listed in their list?
*
Ya i read the post...but does it apply to Malaysia too?? Anyone can comfirm about this?
0300078
post Oct 6 2009, 05:27 PM

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I have been a victim of this curse nvidia chip.... and wat more worse is that it just spoil after my 2 years warranty.... wat a good timing..... i think nvidia place some timer in the chip to spoil my lappie so i will buy a new one.
fariq_azad
post Oct 6 2009, 05:48 PM

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any complaints on the 9300m chips? coz considering one
k3v1n
post Oct 8 2009, 05:10 PM

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Ok here an update, i called Dell yesterday to tell them about my situation, and ask for the extended warranty thingy, the technical support said yes it is applied to the selected model and luckily my laptop (Vostro 1400) is under the list. Then next day means today they sent a technician come help me to fix it, but only the motherboard is refurbished part. Well nvm...just let me use one more year then is enough edi...tongue.gif


subrok007
post Oct 8 2009, 05:19 PM

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QUOTE(k3v1n @ Oct 8 2009, 05:10 PM)
Ok here an update, i called Dell yesterday to tell them about my situation, and ask for the extended warranty thingy, the technical support said yes it is applied to the selected model and luckily my laptop (Vostro 1400) is under the list. Then next day means today they sent a technician come help me to fix it, but only the motherboard is refurbished part. Well nvm...just let me use one more year then is enough edi...tongue.gif
*
hey guy.. same victim here.... so what can i do next step? since my warranty dead on February... how? help me..
astria
post Oct 8 2009, 05:21 PM

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wat laptop re u using???
k3v1n
post Oct 8 2009, 05:39 PM

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QUOTE(subrok007 @ Oct 8 2009, 05:19 PM)
hey guy.. same victim here.... so what can i do next step? since my warranty dead on February... how? help me..
*
Saw your signature tag, i guess u are using Vostro 1400 too? If yes, please call to dell technical support to tell them ur situation, and then they will act like innocent to tell u that ur warranty is over bla bla bla....then u just tell them u saw on the internet or official Dell forum there got some information said if similar GPU problem can extended one year warranty...ask them to check. You must tell them u know about the extended warranty thing if not they sengaja think u dunno and charge u...


subrok007
post Oct 8 2009, 07:47 PM

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QUOTE(k3v1n @ Oct 8 2009, 05:39 PM)
Saw your signature tag, i guess u are using Vostro 1400 too? If yes, please call to dell technical support to tell them ur situation, and then they will act like innocent to tell u that ur warranty is over bla bla bla....then u just tell them u saw on the internet or official Dell forum there got some information said if similar GPU problem can extended one year warranty...ask them to check. You must tell them u know about the extended warranty thing if not they sengaja think u dunno and charge u...
*
ya i using Vostro 1400... now my GC kaboom.... screen black then restart still appear then black screen again cry.gif
so i need to tell them that i know extend warranty for such issue rite?
then how much for extend warranty? since my warranty dead on February... February until now is already half year lo...

SUSM4A1
post Oct 8 2009, 09:17 PM

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QUOTE(subrok007 @ Oct 8 2009, 07:47 PM)
ya i using Vostro 1400... now my GC kaboom.... screen black then restart still appear then black screen again  cry.gif
so i need to tell them that i know extend warranty for such issue rite?
then how much for extend warranty? since my warranty dead on February... February until now is already half year lo...
*
do u mind to ask for the price and publish it out here?
previously i ask is around 1.1k to extend 1 year
astria
post Oct 8 2009, 09:24 PM

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warranty extension is always the most expensive... can be even more than the price u sell it off...
k3v1n
post Oct 8 2009, 09:52 PM

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QUOTE(subrok007 @ Oct 8 2009, 07:47 PM)
ya i using Vostro 1400... now my GC kaboom.... screen black then restart still appear then black screen again   cry.gif
so i need to tell them that i know extend warranty for such issue rite?
then how much for extend warranty? since my warranty dead on February... February until now is already half year lo...
*
Brother, this "special extended warranty" is only for your GC kaboom for free another 12 months...means that, if your warranty ends on february 2009, u still got another one year warranty for the GC issue only, until february 2010. If ur laptop dead for other reason, u wont be able to claim this special warranty...so before you call the technical support, make sure u are comfirm it is GC issue, once the technician come ur house and find out your laptop is dead for other reason, then they will charge u for service charge...about rm160 if im not mistaken.


Added on October 8, 2009, 9:55 pm
QUOTE(M4A1 @ Oct 8 2009, 09:17 PM)
do u mind to ask for the price and publish it out here?
previously i ask is around 1.1k to extend 1 year
*
Today the technician told me, if your laptop is still under warranty, you can purchase another extended warranty in quite low price (few hundred?), if your laptop's warranty is over and over long time ago, then would be very high price like 1.1k to 1.2k per year that you've mentioned just now, 1k per year? siao ah...i rather buy a new laptop then add few hundred add 3 years warranty lo like tat... doh.gif

This post has been edited by k3v1n: Oct 8 2009, 09:55 PM
akanokoboyashi
post Oct 13 2009, 03:57 AM

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I have a failed Nvdia 8600M GS. Only use the laptop like for 1 year only. It Spoilt on the day the warranty is over sad huh. But I never send it to repair cause i'm using a Dell Studio 1555 now. Anyway where to get this laptop fix? It's a Hp Pavillion Dv9750 . Hp service center? Besides there any place to get it fix? Price This And That LOL. Tq
ik3da
post Oct 16 2009, 12:09 PM

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S41 here as well... Sigh, BenQ Singapore quoted me SGD600 to fix the mobo. I was like "WTF", guess I will have to hike back to KL to find someone to fix it - can't afford another machine for now.
wild_card_my
post Oct 16 2009, 12:56 PM

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QUOTE(k3v1n @ Oct 8 2009, 09:52 PM)
Brother, this "special extended warranty" is only for your GC kaboom for free another 12 months...means that, if your warranty ends on february 2009, u still got another one year warranty for the GC issue only, until february 2010. If ur laptop dead for other reason, u wont be able to claim this special warranty...so before you call the technical support, make sure u are comfirm it is GC issue, once the technician come ur house and find out your laptop is dead for other reason, then they will charge u for service charge...about rm160 if im not mistaken.


Added on October 8, 2009, 9:55 pm

Today the technician told me, if your laptop is still under warranty, you can purchase another extended warranty in quite low price (few hundred?), if your laptop's warranty is over and over long time ago, then would be very high price like 1.1k to 1.2k per year that you've mentioned just now, 1k per year? siao ah...i rather buy a new laptop then add few hundred add 3 years warranty lo like tat... doh.gif
*
how can we check if it is due to GC problem?
giasens
post Oct 20 2009, 02:20 PM

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QUOTE(k3v1n @ Oct 8 2009, 05:10 PM)
Ok here an update, i called Dell yesterday to tell them about my situation, and ask for the extended warranty thingy, the technical support said yes it is applied to the selected model and luckily my laptop (Vostro 1400) is under the list. Then next day means today they sent a technician come help me to fix it, but only the motherboard is refurbished part. Well nvm...just let me use one more year then is enough edi...tongue.gif
*
QUOTE(k3v1n @ Oct 8 2009, 05:39 PM)
Saw your signature tag, i guess u are using Vostro 1400 too? If yes, please call to dell technical support to tell them ur situation, and then they will act like innocent to tell u that ur warranty is over bla bla bla....then u just tell them u saw on the internet or official Dell forum there got some information said if similar GPU problem can extended one year warranty...ask them to check. You must tell them u know about the extended warranty thing if not they sengaja think u dunno and charge u...
*
QUOTE(k3v1n @ Oct 8 2009, 09:52 PM)
Brother, this "special extended warranty" is only for your GC kaboom for free another 12 months...means that, if your warranty ends on february 2009, u still got another one year warranty for the GC issue only, until february 2010. If ur laptop dead for other reason, u wont be able to claim this special warranty...so before you call the technical support, make sure u are comfirm it is GC issue, once the technician come ur house and find out your laptop is dead for other reason, then they will charge u for service charge...about rm160 if im not mistaken.
thanks dude! i went google after i read your comment.

here's the affected dell models which can claim 12 months limited warranty for your gfx card upon expiry
QUOTE
Dell Precision M2300
Dell Precision M4300
Dell Precision M65
Inspiron 1420
Latitude D620
Latitude D630
Latitude D630c
Latitude D820
Latitude D830
Vostro Notebook 1310
Vostro Notebook 1400
Vostro Notebook 1510
Vostro Notebook 1710
XPS M1330
XPS M1530

Here’s the process for customers outside the United States:

    * Go to support.dell.com
    * At the very bottom of the page, select your country in the Choose a Country/Region field
    * Choose Contact Us on the left hand side
    * Click on the More Details link in the Contact Tech Support section
    * Click on the green Telephone button under the Call Tech Support section
src: http://en.community.dell.com/blogs/direct2...nt-details.aspx
this limited dell warranty applies to all customers worldwide! dell

This post has been edited by giasens: Oct 20 2009, 02:21 PM
astria
post Oct 20 2009, 02:21 PM

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QUOTE(ik3da @ Oct 16 2009, 03:09 PM)
S41 here as well... Sigh, BenQ Singapore quoted me SGD600 to fix the mobo. I was like "WTF", guess I will have to hike back to KL to find someone to fix it - can't afford another machine for now.
*
did u buy in Singapore or Malaysia???
giasens
post Oct 23 2009, 01:41 PM

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QUOTE(wild_card_my @ Oct 16 2009, 12:56 PM)
how can we check if it is due to GC problem?
*
call up dell 1800-88-1306
- key in your ECS number
- press 1 to confirm your ECS number
- if your warranty is expired, press 1 to extend warranty > no worry, just tell you want to claim nvidia gpu limited warranty
- talk to the technical support on your problem, he/she will guide you to run diagnosis
- #1 diag: led light indicators
- #2 diag: numpad lock, caps lock
- #3 diag: shutdown, then hold the 'D' key, and press power on button (this will check your lcd screen, it will shows colors)
- if #3 manage to power up,
techsupport will suggest your to download latest nvidia driver & dell bios
and if problem persist, they will send their men to replace your mobo
- if #3 fail to load your windows,
the tech support might help you claim the nvidia limited warrany

*get & keep your case number from the technical support

more info on dell's nvidia limited warranty (selected models only)

-----------------------
how to check if your dell nvidia limited warranty is still valid:
you purchase only: 2007-12-11
your expiry: 2008-12-11
nvidia limited warranty will valid from 2008-12-12 to 2009-12-11
kenling
post Oct 27 2009, 11:25 PM

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been using a acer 5920g wif 8600gt heavily (lappy is on 24/7 wif heavy gaming) since july 2007 so far so gud...

This post has been edited by kenling: Oct 27 2009, 11:25 PM
bryon
post Nov 7 2009, 09:53 AM

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my vostro 1500 with 8600 gt mobo has died once which luckily i bought 2 yr warranty..i would stay away from dell for some time for extending 1 yr warranty to 1510 but not 1500 which is having the same chipset
imwhoiam
post Nov 9 2009, 11:03 AM

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my inspiron 1520 running on 8600m GT... got it since december 2007. Still working fine... hope nothing bad happens... don't have money to buy new lappy
penyengat
post Nov 10 2009, 02:11 PM

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My Benq R45 dead also after warranty period finish...huhu, it used nvidia geforce 8400G
I bought on Jun 08, then broke down on Jan 09, then send for repair and they change the MOBO for free,
last week it broke again after the warranty have finish, finish on sept 09...
I try to quote the price to change MOBO at Benq service center, they said more than RM1000... doh.gif
Now don have laptop anymore..... cry.gif
astria
post Nov 10 2009, 02:50 PM

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tell them it's the GPU problem...

i sun see y they would charge u when S41 users can get it replaced for free...
penyengat
post Nov 10 2009, 05:22 PM

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are you sure? but my warranty have ended ooo....
But I did try call the service center and told her bout the defect problem, she said she will seek advice from the person who in charge and will call me back in a week.

I do play alot of game and also used 3D software for quiet a long period such as Catia, and sumtime didnt off for few days...huhu


astria
post Nov 10 2009, 05:52 PM

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heard from a few users and yup, that's the case for S41, not sure if it applies to R45 as well though...
Feonfeon
post Nov 24 2009, 10:11 PM

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last week my HP died on me. been using 1 year and 6 months. a friend checked and told me d AMD burned. when i saw this thread, im horrified that my laptop got NVidia n IT MIGHT be d reason why it died on me suddenly.

i forgot wad my HP model. been sending to service. its the HP Pavilion with touch n twist screen. gahhhh
lee_what2004
post Nov 24 2009, 10:23 PM

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hp tx2000 series?
Feonfeon
post Nov 26 2009, 10:49 AM

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QUOTE(lee_what2004 @ Nov 24 2009, 10:23 PM)
hp tx2000 series?
*
Yes, Exactly. HP tx2032 sweat.gif
astria
post Nov 26 2009, 10:56 AM

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that's a slightly different issue from this one, though still related to Nvidia...

for ur case, it's really the motherboard has problem...
Feonfeon
post Nov 26 2009, 12:10 PM

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QUOTE(astria @ Nov 26 2009, 10:56 AM)
that's a slightly different issue from this one, though still related to Nvidia...

for ur case, it's really the motherboard has problem...
*
yea... cry.gif im trying to c if worth to repair it or not.
Salience
post Nov 26 2009, 12:20 PM

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i'm using 5920g 8600M GT

overheats very bad but performance is okay.
i use a laptop cooler but sometimes even no use.

like playing NFS Pro Street last time, Laptop can just auto boot because too hot.

anyone know the latest drivers to update the fan settings etc for the laptop ?
astria
post Nov 26 2009, 12:37 PM

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for the fan, i suggest u look for the latest BIOS for ur laptop from Acer instead... that's wat is controlling the fan...

but honestly speaking, even at faster rpm or spinning up at lower temperature, it doesn't help much..
nicotine
post Nov 27 2009, 02:11 AM

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my compaq v3000 series with 7150 died last week after 17month of service.

Most likely failure were due to small tiny air intake vent design that leads to overheat!
ultra5219
post Nov 27 2009, 08:23 AM

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QUOTE(nicotine @ Nov 27 2009, 02:11 AM)
my compaq v3000 series with 7150 died last week after 17month of service.

Most likely failure were due to small tiny air intake vent design that leads to overheat!
*
not only you. im a victim too.. i owned hp tx1000.. and nvidia ge force go 6150 also an defective graphic card man..
due to overheat and lost wifi connection then KaBoOMMM..DEaD already my lappy.. 1 year plus only ma i used and out of waranty that time..
HP dosent fixed this issue. they just changed Same defective motherboard and bad Design especially the Heatsink..they used black paint.. thAts why PC GETTING HOT!!!

The Defective NVIDIA Graphic card affected are Geforce 6XXX, 7XXX and 8XXX.
if you owed this Graphic card, soon your PC died too ma..

i think the only way to fixed this issue, i found 1 solutions from youtube.. good luck yea..
use this method your own risk!

YOUTUBE LINK: http://www.youtube.com/watch?v=ctHTF3oNdxI

This post has been edited by ultra5219: Nov 27 2009, 08:25 AM
astria
post Nov 27 2009, 11:17 AM

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the integrated 6150 and 7150's problem is different from that of the GeForce 8M...

besides, GeForce 8800M are not affected..
malayneum
post Nov 29 2009, 08:16 PM

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my vaio uses 8400M GT. on 24 hours. no cooler whatsoever. already 1 year plus. still going strong. if its breakdown, just send warranty. no use to keep living in fear for uncertain stories.
astria
post Nov 29 2009, 10:08 PM

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QUOTE(malayneum @ Nov 29 2009, 11:16 PM)
my vaio uses 8400M GT. on 24 hours. no cooler whatsoever. already 1 year plus. still going strong. if its breakdown, just send warranty. no use to keep living in fear for uncertain stories.
*
uncertain stories??? i lol-ed...

if uncertain then OEMs would not bother extending the warranty rit?
malayneum
post Nov 30 2009, 05:42 PM

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QUOTE(astria @ Nov 29 2009, 10:08 PM)
uncertain stories??? i lol-ed...

if uncertain then OEMs would not bother extending the warranty rit?
*
you can extend Sony official warranty up to 3 years. pay a bit la. if its too expensive for you then get an extended warranty from shops like Best Denki or Seng Heng. i got mine covered for 5 years for only RM200. complete peace of mind. last month a glass of plain water dropped into my Vaio and they repaired it for free with spareparts ordered from Japan. thanks to the warranty. to be honest i used it like im using Panasonic Toughbook. dropped it many time, travel all around, smoke, dust, rain, power on 24 hours you name it. i love my Vaio thumbup.gif

This post has been edited by malayneum: Nov 30 2009, 05:45 PM
ak1977
post Dec 1 2009, 12:13 PM

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I'm a V3000 user here... mobo died after 10months, previous replacement of mobo is under their extended warranty... now no more extended warranty... same issue come out again...

I have make a complaint to NCCC about this manner... what is the points of buying a extended warranty where the replacement mobo will continue having a problem later. it the material that Nvidia used to built the damn chip which causing the problem. and Nvidia already PAID a huge compensation to all their effected clients like HP, DELL and etc...

So what we get... we keep buying their warranty package and keep sending the laptop to them every year... this is stupid.

Under the Customer Protection Act we have our right & protected, they should ensure that their replacment of the new mobo should not have the same error again OR should not even replace a mobo to their client that they know it will fail. If they fail to do so, we should send in a complaint to NCCC.

It our right for GOD Sake.



Aileron
post Dec 1 2009, 12:19 PM

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got my Benq S41 repaired free of charge by Anda Services even if it was 2.5 years old without warranty, due to this graphic card defective prob smile.gif
nelson_hew
post Dec 1 2009, 12:36 PM

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QUOTE(Aileron @ Dec 1 2009, 12:19 PM)
got my Benq S41 repaired free of charge by Anda Services even if it was 2.5 years old without warranty, due to this graphic card defective prob smile.gif
*
Yeah mine also S41. Graphic card defecitive also, Benq also replaced if for me FOC even after warranty.
thumbup.gif
lingtze
post Mar 1 2010, 02:28 PM

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Dell has extended 12 months warranty for systems with this issue
http://en.community.dell.com/blogs/direct2...nt-details.aspx
astria
post Mar 1 2010, 03:07 PM

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QUOTE(lingtze @ Mar 1 2010, 02:28 PM)
Dell has extended 12 months warranty for systems with this issue
http://en.community.dell.com/blogs/direct2...nt-details.aspx
*
to complete the sentence, it's on top of the original warranty, and covers only issues related to the GPU...

which imho is not much compared to what BenQ is doing...

and how old is this??? like at least 2yrs ago???

This post has been edited by astria: Mar 1 2010, 03:08 PM
Tae-Bo
post Mar 2 2010, 03:08 AM

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i got inspiron 1420 wit 8400m gs..last 3 month my lappy when into black screen and cannot reboot suspect victim of this graphic card defective prob. my warranty exp last year.

i spent rm400 to ppl that claim can repair it and the prob keep happen again and again almost 3 times and tired already to send back at that shop. (i'm at klang and that shop at PJ)

now i dun know wat to do with this faulty laptop..any suggestion??
if i sold this faulty laptop how much i can get??

This post has been edited by Tae-Bo: Mar 2 2010, 03:16 AM
astria
post Mar 2 2010, 06:36 AM

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get a new 1... it's not worth repairing...
Cheesenium
post Mar 2 2010, 08:47 AM

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I think you might as well get a new one.

It's not worth repairing.
miahahaha
post Mar 2 2010, 08:59 AM

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Not worth repairing (and i'm the third person who agreed)...better get yourself a new laptop..well, for some NV 8M Series are somewhat wavy as i can say...some people encounter the problem with it in just few weeks/months but for some takes a whole year before it breakdown...

Well, not worth repairing if you ask me nod.gif
Eugene91
post Mar 2 2010, 09:19 AM

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It's not worth repairing laptops with Nvidia GeForce 8400m and 8600m ...


Tae-Bo
post Mar 2 2010, 09:35 AM

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QUOTE(Cheesenium @ Mar 2 2010, 08:47 AM)
I think you might as well get a new one.

It's not worth repairing.
*
to bad i never read this forum b4 and now burn rm400..now dun have money to buy a new one cry.gif

it still worth it if i sell this faulty lappy and how much can i get?? sweat.gif
miahahaha
post Mar 2 2010, 09:39 AM

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QUOTE(Tae-Bo @ Mar 2 2010, 09:35 AM)
to bad i never read this forum b4 and now burn rm400..now dun have money to buy a new one  cry.gif

it still worth it if i sell this faulty lappy and how much can i get??  sweat.gif
*
well, if cannot sell it as a whole laptop then maybe you can sell it by parts nod.gif..
Tae-Bo
post Mar 2 2010, 09:39 AM

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btw the extended 12 months warranty still valid for me or not bcoz i sent it repair at shop?? my warranty exp july last year if not mistaken
miahahaha
post Mar 2 2010, 09:53 AM

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QUOTE(Tae-Bo @ Mar 2 2010, 09:39 AM)
btw the extended 12 months warranty still valid for me or not bcoz i sent it repair at shop?? my warranty exp july last year if not mistaken
*
You send over to other computer shop instead of the Service Center for sure will VOID the warranty smile.gif...not sure though if yours is still applicable or not smile.gif
astria
post Mar 2 2010, 10:43 AM

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iirc it covers only XPS, Vostro and Latitude only... Inspiron is not in the list...
Tae-Bo
post Mar 2 2010, 12:57 PM

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http://en.community.dell.com/blogs/direct2...nt-details.aspx

the link i get from previous page show inspiron 1420 is in the list blink.gif
qawyhamz
post Apr 29 2010, 07:36 AM

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just found out this thread,

using HP dv2532tx

got the same problem with you all, 4 times to hp sc, bought end 2007 got problem by july 2008 mobo out

been playing games and very happy with it then kaput, 4 times change mobo since then. now playing the same game got lagging not like b4

install a window gadget to view the temperature "Nvdia GPU temp" the temperature is averaging at 100 celcius when the comp is idle, meh, can boil water, the link http://gallery.live.com/liveItemDetail.asp...9e-d9c073f7203d

counting the days until it pass away, will never buy anything form HP again

This post has been edited by qawyhamz: Apr 29 2010, 07:38 AM
archangel1989
post May 1 2010, 09:23 PM

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im using inspiron 1420 with 8400 gs for 1 year++ since oct 08..its okay until now..no point to blame the nvidia chipset..

temp during full load play modern warfare 2 just 90 celcius..before cleaning the heatsink is about 99 celcius without hang...
leyley
post Jun 6 2010, 12:16 PM

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too bad i have one for my old rig...it death after a year it sucks
eyang_sl
post Jun 6 2010, 08:48 PM

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mine died after watching 720p HD vid
nasiayam
post Jun 7 2010, 02:29 AM

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I bought my s41(8600m gs) in july 2007, having use it for more than 2 years i thought i've escaped the wrath of the cursed 8000 series.

Just before cny this year my s41 kaput, can only see horizontal and vertical line, sent to the service center in penang and they say is mobo prob and no spare part to fix it, so it's been sitting at a corner for fews months

Till few days ago when i heard someone that had same problem as me but got free repair after their warranty expried, i on my lappy and same problem again, so i planned to send it to the service center to try my luck.

Then on last friday morning when i was about to go the service center, i on it and same problem with the display, i restart and the display came back normally for the 1st time since 3 months ago... WTF?!?! rclxub.gif

After that i ran 3dmark06 for the whole day on max setting (hoping to make it die again) and yet it's still running well, not even a problem... really WTF... but i noticed my display is slightly yellowish(like in the movies when they think back) after it came back alive...

What worries me now is if it died in the future when the free repair offer is no more... haih... sad.gif

btw i'm using the resurrected s41 to post this...

This post has been edited by nasiayam: Jun 7 2010, 03:21 AM
Dackson
post Jun 7 2010, 09:05 AM

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QUOTE(astria @ Mar 2 2010, 10:43 AM)
iirc it covers only XPS, Vostro and Latitude only... Inspiron is not in the list...
*
any thing cover by ??
free extended warranty ??
why still gather the victims of NV 8 series ??
HuntTheTux
post Jun 7 2010, 12:06 PM

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omg!! despite i always OC my 8600M GS
Dackson
post Jun 7 2010, 12:25 PM

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can OC GPU de meh ??
i try many time ald but fail to OC mine ATI 4650 ><
HuntTheTux
post Jun 7 2010, 04:18 PM

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QUOTE(Dackson @ Jun 7 2010, 12:25 PM)
can OC GPU de meh ??
i try many time ald but fail to OC mine ATI 4650 ><
*
yeah. as far as i know that ati mobile dont really support well on overclock. for instance dell studio 1555 in my case.

another factor might be due to your card is integrated on the mainboard rather than using a dedicated MXM slot, since integrate not able to provide more power as MXM do. thus, cant OC.
SUSvmammoth
post Jun 11 2010, 04:40 PM

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I got one Dell Inspiron with 8400 which died. Luckily warranty was till valid, so Dell change a new board for me. But I think it won't last long. I got another Samsung with 8600 bought in overseas and I was not so lucky with this one. It has been lying dead in one of my boxes for many months now.
swks26
post Jun 11 2010, 05:51 PM

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Bought my HP with 8400. Yeah I have overheating issues sad.gif
Especially in Malaysia, it's crazy. Laptop cooler doesn't even help.

My laptop died once, screen didn't have any display. But now so far so good, except still getting hot fast. Hate it much.

I now know sad.gif
toocommon
post Jun 11 2010, 06:03 PM

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hi,

i had a dell inspiron with 8600m gt. i played games like cod, crysis, fallout3 , etc, b4 i sold it. 2.5-3 years and still running.
i think overheating issue is depends on the laptop itself one, for example, normal usage in compaq is like boiling already.
just my opinion.
astria
post Jun 11 2010, 06:33 PM

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QUOTE(toocommon @ Jun 11 2010, 06:03 PM)
hi,

i had a dell inspiron with 8600m gt. i played games like cod, crysis, fallout3 , etc, b4 i sold it. 2.5-3 years and still running.
i think overheating issue is depends on the laptop itself one, for example, normal usage in compaq is like boiling already.
just my opinion.
*
nah... the most extreme case i heard before is 4 times in a yr... usage??? Ubuntu only... BenQ S41, 8600M GS...

i owned S41 before also, died 3 times in 1.5yr...

it's all luck... my friend's Lenovo Y510 with 8400M GS is still alive and kicking...
Reeana
post Jun 13 2010, 01:33 AM

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I guess it depends on the gc's batch? My bf using 8600 on his laptop and even after OC still not problem. He has been using it for more than a year btw.
evolution120
post Jun 13 2010, 01:38 AM

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QUOTE(Reeana @ Jun 13 2010, 01:33 AM)
I guess it depends on the gc's batch? My bf using 8600 on his laptop and even after OC still not problem. He has been using it for more than a year btw.
*
depends on ur luck.. not everyone will get the defective one. but this 8600 and 8400 are proven as defective products.
miloy2k
post Jun 13 2010, 01:49 AM

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QUOTE(evolution120 @ Jun 13 2010, 01:38 AM)
depends on ur luck.. not everyone will get the defective one. but this 8600 and 8400 are proven as defective products.
*
afaik certain model for dell, seems doesn't have much/issue sweat.gif
evolution120
post Jun 13 2010, 02:13 AM

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not really.. friend of mine used to have this inspiron 1420 with 8400m gs.. not even a year, the dell dude came over to fix his notebook..

This post has been edited by evolution120: Jun 13 2010, 02:13 AM
miloy2k
post Jun 13 2010, 02:54 AM

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QUOTE(evolution120 @ Jun 13 2010, 02:13 AM)
not really.. friend of mine used to have this inspiron 1420 with 8400m gs.. not even a year, the dell dude came over to fix his notebook..
*
i mean the model that having bigger screen like Dell Vostro 1710 and etc.. so far there less complain from them
jarrot
post Nov 1 2010, 11:53 PM

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I got my Dell Inspiron 1420 on April 2008 with the nvidia 8400m gs GPU. I've been hit by the issue last week......arghhhhhhhhhhhh cry.gif

Any of you guys know any good repair shop here in Malaysia that can reball the GPU with the estimated price??
calvin_ng
post Nov 2 2010, 12:19 PM

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I JUST FILE A TRIBUNAL AGAINST HP

claim on my Notebook V3713 AU which the sound card and DVD failed

go into HP they say my Motherboard complete failed and there are forcing me to get a new MOBO cost RM1300.00

I am now complaining against them for killing my MOBO..!!!
dextrozine
post Nov 2 2010, 02:35 PM

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QUOTE(jarrot @ Nov 1 2010, 11:53 PM)
I got my Dell Inspiron 1420 on April 2008 with the nvidia 8400m gs GPU. I've been hit by the issue last week......arghhhhhhhhhhhh  cry.gif

Any of you guys know any good repair shop here in Malaysia that can reball the GPU with the estimated price??
*
u can sent it to bgs solution... cost around RM 450.00... i also face same problem...
jarrot
post Nov 4 2010, 05:55 AM

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QUOTE(dextrozine @ Nov 2 2010, 02:35 PM)
u can sent it to bgs solution... cost around RM 450.00... i also face same problem...
*
thanks for the info smile.gif do you know what kind of repair that they did to your laptop? How is it so far after the repair?
astria
post Nov 4 2010, 07:49 AM

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QUOTE(jarrot @ Nov 4 2010, 05:55 AM)
thanks for the info  smile.gif  do you know what kind of repair that they did to your laptop? How is it so far after the repair?
*
same thing, change the whole mobo...
jarrot
post Nov 7 2010, 03:18 AM

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QUOTE(astria @ Nov 4 2010, 07:49 AM)
same thing, change the whole mobo...
*
how much did u pay? the problem never come back after change the mobo?
lee_what2004
post Nov 7 2010, 04:11 AM

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The problem will still come back even if you change the mobo...
astria
post Nov 7 2010, 09:15 AM

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mine was covered by warranty...

anyway, sold my laptop after 1.5yr... cannot tahan anymore even though it's free...
telurmasin
post Nov 8 2010, 10:56 AM

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anybody knows how much is the motherboard for inspiron 1420 with Intel integrated gc at lowyat? planned on buying 1 and fixing it myself.
D.Sync
post Nov 8 2010, 07:03 PM

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Wow that's a lot of text being typed in full caps. Angry emoticon ?

Anyway I'm one of those 8600 MGT user (Acer Aspire 5920G) and as the TS stated, the GC died over me after serving me for over 3 years. I had nothing to complaint with it as I leave it on most of the time without any laptop cooler.

But I did use the 'oven trick' method to revive the card and it's now usable again. It seemed to me that the solders get loose over time and a simple reheat will somehow remelt and harden the solder joint. At least it worked for me.
huattk
post Nov 16 2010, 06:27 PM

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Friend of mine is using BenQ S41 I think last last revision with 8600. Now going on 3rd year without any smoke coming out. Truly the gods of Asgard are smiling on him.

This post has been edited by huattk: Nov 16 2010, 06:27 PM
areiza
post Nov 16 2010, 09:19 PM

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same here.
my lappy is using 8600m.
burnt alredy.
thinking abt selling it.
anyone know where i can sell it?
because mostly even if i change the mobo, the prob will happen again in the future.
ali_xstone
post Dec 14 2010, 08:29 PM

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my dell inspiron 1420 with 8600 used to have problem once..heat issue....need to change the mobo...lucky me still under warranty that time..dell technician came to my home and change it...but now the lcd screen is blank...no more FOC change since warranty expired...have to used crt monitor since no money to repair/change....can only placed and used at home...

AND until now my laptop run smooth even on for 24hrs(downloading)....

This post has been edited by ali_xstone: Dec 14 2010, 08:34 PM
Mayomythical
post Dec 30 2010, 10:52 AM

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Seems a lot of Dell Inspiron 1420s are having this problem, and mine is no exception. Now only works without a hitch if tied to an external monitor, and even then some application will crap out the display e.g. FM2010. Oh and mine's also on Nvidia 8400m gs GPU. Wondering if it's worth it to repair or just sell and get a new notebook. BTW, some trader is offering only RM350 for my faulty lappy. sad.gif
RayKazansky
post Jan 15 2011, 01:08 PM

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Hi Guys,
After using this lappy (Aspire 4720G), the display went slowly to white colour. Connected to plasma TV, no problem at all. And now, on and off, can display but only 1024x768 with the display moved to left side of the screen (another size, blackout). Any idea where i can get the replacement GPU cheap?
astria
post Jan 15 2011, 11:27 PM

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u'll ve to replace the whole mobo...

probably will set u back for a few hundred rm if u dun go Acer... and guarantee it will happen again...
SonicSpyro
post Jan 16 2011, 04:09 AM

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http://www.engadget.com/2011/01/15/nvidias...ng-out-file-yo/

I wonder if this also affects us... I have a few friends affected by the faulty GPU and they spent quite a bit getting the laptop repaired because their warranty expired.

Direct link: http://www.nvidiasettlement.com/index.html
andrekua
post Jan 17 2011, 01:26 AM

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Probably only for US citizen... US does not rule the world...
astria
post Jan 17 2011, 10:56 AM

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QUOTE(SonicSpyro @ Jan 16 2011, 04:09 AM)
http://www.engadget.com/2011/01/15/nvidias...ng-out-file-yo/

I wonder if this also affects us... I have a few friends affected by the faulty GPU and they spent quite a bit getting the laptop repaired because their warranty expired.

Direct link: http://www.nvidiasettlement.com/index.html
*
it covers only laptops bought in the US...

unless ur friends bought their laptops in the States, it has no effect at all...
ArianneG
post Jan 24 2011, 10:21 PM

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*sigh* My Dell 1420 with the 8400 M GS died last week. IDK if it's graphics card issue or the screen is faulty, or both. The problems started with "driver has stopped responding" messages and all that, blue screens, then pixellated graphics, funny colored lines and then finally only black screen, backlight working but nothing coming up, not even the logo screen at startup. Plugged into external monitor and everything looks fine, so my dad's technician friend said to send to Dell for screen replacement (which will cost a bomb since the warranty is over, doh.gif) but I still suspect it's the graphics card though.
kylee700
post Jan 25 2011, 01:26 AM

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My inspiron 1420( bought aug 08) also same cAse like yours bout 6 months ago..send to this shop to fix it..they repaired the mobo and increased the fan speed...have been problem free since then..but suddenly last week crash again..the normal blue screen error..now I have to use it in air cond room to prevent it from crashing..currently searching for another laptop to buy.hopefully can last till then
This is a Lamp
post Jan 26 2011, 02:34 PM

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This is why I never buy HP...

My previous one had 8400M GS, it was all good. Sold it to a friend, but she complained few months later saying it doesn't turn on anymore. Yeah...HP.
astria
post Jan 26 2011, 04:17 PM

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QUOTE(This is a Lamp @ Jan 26 2011, 02:34 PM)
This is why I never buy HP...

My previous one had 8400M GS, it was all good. Sold it to a friend, but she complained few months later saying it doesn't turn on anymore. Yeah...HP.
*
lol, u blame the wrong guys... blame Nvidia instead... tongue.gif
This is a Lamp
post Jan 26 2011, 05:39 PM

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Oops yeah haha. But I dislike HP anyway. tongue.gif
Thinkingfox
post Jan 26 2011, 09:27 PM

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My laptop is another Dell Inspiron 1420 with NVidia 8400m gs graphics card. My display problem started last week. I've been using my laptop for about 2.5 years. I can only see the output at the monitor only once in awhile now and I even heard from CSC Sdn. Bhd. (Dell's official service affiliate) that this problem has been reported time and over.

And I'm thinking of buying a new Dell Inspiron 14 (successor to the Inspiron 1420). Do you think it's a bad idea?
astria
post Jan 26 2011, 09:31 PM

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QUOTE(Thinkingfox @ Jan 26 2011, 09:27 PM)
My laptop is another Dell Inspiron 1420 with NVidia 8400m gs graphics card. My display problem started last week. I've been using my laptop for about 2.5 years. I can only see the output at the monitor only once in awhile now and I even heard from CSC Sdn. Bhd. (Dell's official service affiliate) that this problem has been reported time and over.

And I'm thinking of buying a new Dell Inspiron 14 (successor to the Inspiron 1420). Do you think it's a bad idea?
*
nope, u should ve done that earlier... laugh.gif
lee_what2004
post Jan 26 2011, 09:33 PM

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Should be no problem for current Inspiron 14, the problem was the nVidia 8400M...
FLampard
post Jan 27 2011, 02:34 PM

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shit, that means im freaking lucky, my 8400 GC lasted for 3 years!
kaolen
post Jan 27 2011, 02:45 PM

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laptop gpu or just gpu? my fren rma his 8400 and get changed to a new 9400
Thinkingfox
post Jan 29 2011, 06:08 PM

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Hey guys, just thinking, since it's a problem with a lot of laptops, why don't we start a petition asking NVidia to replace it?

Even handphone manufacturers recall their batteries, so why not?
astria
post Jan 29 2011, 06:12 PM

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QUOTE(Thinkingfox @ Jan 29 2011, 06:08 PM)
Hey guys, just thinking, since it's a problem with a lot of laptops, why don't we start a petition asking NVidia to replace it?

Even handphone manufacturers recall their batteries, so why not?
*
the settlement has no legal power at all outside of the US... NV can juz deny it flatly juz like wat they ve done in the past...
azrull nazreen
post Jan 29 2011, 06:38 PM

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QUOTE(wiranoob @ Apr 1 2009, 03:39 PM)
DEAR ALL,

SINCE ITS GOING TO BE PC FAIR JUST AROUND THE CORNER, I HAVE A VERY IMPORTANT ANNOUNCEMENT TO ALL OF THE POTENTIAL BUYER OUT THERE..

PLEASE STAY AWAY OR DONT BUY ANY NOTEBOOK/LAPTOP THAT HAVE NVIDIA 8400M & 8600M SERIES, BECAUSE THESE CHIPSET WILL GONNA FAIL IN A YEAR TIME (MOSTLY AROUND 1.5 YRS PERIOD) - WELL..IT DEPENDS ON YOUR USAGE & MAINTENANCE AS WELL....
I'M A VICTIM OF NVIDIA 8400M GS USER TOO... IM USING A HP 2550EN WHICH HAVE A HGIH SPECIFICATION DURING THAT PERIOD OF TIME.. BOUGHT AT 0CT 2007 (RM 5700)... AND JUST 1 YRS & 4 MONTH, THE LAPPY DIED DUE TO THE OVERHEAT PROBLEM, MAINLY & CONFIRMEDLY CAUSED BY THE CULPRIT NVIDIA 8400M GS CARD.... SENT TO HP SERVICE CENTRE...BUT THEY DONT WANNA REPAIR FOR ME FOC DUE TO WARRANTY OVER, EVENTOUGH THEY AGREE THIS IS A MANUFACTURER DEFECT.... THEY CHARGE ME RM2K+ FOR CHANGING A NEW MOBO (WITH THE SAME CHIPSET)..WTF....I TOLD THEM IF WITH THE SAME CHIPSET, THE SAME PROBLEM WILL STILL OCCUR IN NEAR FUTURE...GUESS WHAT THEY SAY?? "THEN YOU HAVE TO BUY ADDITIONAL @ EXTENDED 3 YRS WARRANTY IF YOU SCARE THIS PROBLEM WILL COME BACK"

DONT BELIEVE, TRY ASK ANY OF YOUR FREN WHO BOUGHT ANY LAPTOP BRAND THAT USES THE NVIDIA 8400 & 8600, OR ASK THOSE TECHNICIAN AT LOWYAT, OR EASIEST...GOOGLE ALL ONLINE COMPUTER RELATED FORUMS.... IM JUST ANOTHER DISSAPOINTED VICTIM THAT LOSE 5.7K IN A YEAR+ TIME....

CHECK THIS OUT..

http://h30434.www3.hp.com/psg/board/messag...scending&page=1
http://h10025.www1.hp.com/ewfrf/wc/documen...277&lc=en&cc=us
http://h30434.www3.hp.com/psg/board/messag...message.id=5834

CHECK THIS VIDEO OUT THAT I FOUND THE USER HAVE THE SAME PROBLEM AS ME.
http://www.youtube.com/watch?v=b2o_CaSqKvE
http://www.youtube.com/watch?v=pO-ItTP6DX8&feature=related
http://www.youtube.com/watch?v=wrcrrgLaMqI
THIS QUOTE IS FROM WIKIPEDIA - REGARDING NVIDIA 8000 SERIES :

"On May 10, 2007, NVIDIA announced the availability of their GeForce 8 notebook GPUs through select OEMs. So far the lineup consists of the 8400M, 8600M, 8700M and 8800M series chips.[36] It has been announced by nVidia that some of their graphics chips have a higher than expected rate of failure due to overheating when used in particular notebook configurations. Some major laptop manufacturers are making adjustments to fan setting and firmware updates to help delay the occurrence of any potential GPU failure. In late July, Dell released a set of BIOS updates that made the laptop fans spin more frequently[37]. As of mid-August, nVidia is yet to give further details publicly, though it has been heavily rumored that all or most of the 8400 and 8600 cards have this issue."

FOR THOSE WHO ARE ALSO THE VICTIM OF THIS & WAS NOT COMPENSATE A FREE REPAIR BY COMPANY :HP,DELLS, ASUS...ETC.... LET JUST VOICE OUT YOUR DISSATISFACTION AND TO ALERT OTHER POTENTIAL BUYER OUT THERE TO STAY AWAY FROM LAPTOP THAT USES THESE CHIPSET....HOPE THIS WILL ABLE TO PRESSURE THOSE RETAILERS & MANUFACTURER, SO THAT, WE WILL HAVE OUR FAULTY UNIT TO BE "RECALL BACK" WITH FOC....
*
pity for u bro..
tnks for the advise..
Thinkingfox
post Jan 30 2011, 02:21 PM

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QUOTE(astria @ Jan 29 2011, 06:12 PM)
the settlement has no legal power at all outside of the US... NV can juz deny it flatly juz like wat they ve done in the past...
*
But if we stick together and complain they will probably do something. I'm sure they don't want us to make headlines for them about the defects of NVidia Graphics.

If this news becomes widespread, people will think twice before using NVidia products.
ALeUNe
post Jan 30 2011, 02:33 PM

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You can sue nVidia/Dell/HP/Acer etc.
Yes, you can sue them.

If it is caused by a design flaw and nVidia is found guilty in US, I'd say you have pretty solid ground to file a lawsuit.
I repeat, yes, you can sue them.

So, all users, it is time for you to show the unity and engage Kapal Singh to bring nVidia to the court.
nVidia will have to attend the court if hakim of Malaysia summons her.

Many lawyers love this kind of lawsuit, especially they know nVidia has $$$ to pay.
They may do it for FREE.

Don't complain like schoolboys. Act it like an adult.
Action speaks louder. Ok, gather all users and sue them.


Added on January 30, 2011, 2:36 pm
QUOTE(Thinkingfox @ Jan 30 2011, 02:21 PM)
But if we stick together and complain they will probably do something. I'm sure they don't want us to make headlines for them about the defects of NVidia Graphics.

If this news becomes widespread, people will think twice before using NVidia products.
*
nVidia product is generally fine.
I believe only that particular chipset is flawed.

Don't stick together & complain - this is done by schoolboy.
Moreover, I believe 99% of nVidia users do not encounter the same issues.

Talk to lawyer and file a lawsuit.
It only costs MYR500 to file a lawsuit in our Malaysia court.
What took you guys so long to take a further step?

P/S If lawsuit is too much for you, you can talk to your parents about the lawsuit against nVidia/HP/Dell etc.
Yes, you can sue anyone. Discuss with lawyer on the fees (lawyer may offer you FREE service. Otherwise, it could cost you MYR2000-5000 per hour if it's lawsuit in court).
So, talk to few lawyers and get them to offer you FREEBIE. nod.gif

This post has been edited by ALeUNe: Jan 30 2011, 05:14 PM
Thinkingfox
post Feb 6 2011, 02:07 PM

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QUOTE(ALeUNe @ Jan 30 2011, 02:33 PM)
You can sue nVidia/Dell/HP/Acer etc.
Yes, you can sue them.

If it is caused by a design flaw and nVidia is found guilty in US, I'd say you have pretty solid ground to file a lawsuit.
I repeat, yes, you can sue them.

So, all users, it is time for you to show the unity and engage Kapal Singh to bring nVidia to the court.
nVidia will have to attend the court if hakim of Malaysia summons her. 

Many lawyers love this kind of lawsuit, especially they know nVidia has $$$ to pay.
They may do it for FREE.

Don't complain like schoolboys. Act it like an adult.
Action speaks louder. Ok, gather all users and sue them.


Added on January 30, 2011, 2:36 pm
nVidia product is generally fine.
I believe only that particular chipset is flawed.

Don't stick together & complain - this is done by schoolboy.
Moreover, I believe 99% of nVidia users do not encounter the same issues.

Talk to lawyer and file a lawsuit.
It only costs MYR500 to file a lawsuit in our Malaysia court.
What took you guys so long to take a further step?

P/S If lawsuit is too much for you, you can talk to your parents about the lawsuit against nVidia/HP/Dell etc.
Yes, you can sue anyone. Discuss with lawyer on the fees (lawyer may offer you FREE service. Otherwise, it could cost you MYR2000-5000 per hour if it's lawsuit in court).
So, talk to few lawyers and get them to offer you FREEBIE.  nod.gif
*
I understand that this does not usually happen to NVidia products. I'm not saying that all Nvidia products or many NVidia products are faulty. But when something happens to one of the NVidia product (GeForce 8400M and 8600M) en masse, we have to do something about it.

I believe lawsuit should be used only when everything else fails. Sticking together to complain is not childish. It is in fact an act of upholding customers rights, which we Malaysians usually neglect.

We should first collect contacts of everybody affected and file a petition to the NVidia or Dell/HP. Of course they will not bother with our complains at first. We have to get enough support from other users of this product (GeForce 8400M and 8600M). And we also have to be persistent.

We could even get the help of the Ministry of Domestic Trade and Consumer Affairs.

I believe if this case we pursue this case far enough it will garner enough attention for the media to start reporting on it. I'm sure NVidia wouldn't want us to reach this stage as it would be bad publicity for them.


astria
post Feb 6 2011, 07:15 PM

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QUOTE(Thinkingfox @ Feb 6 2011, 02:07 PM)
I understand that this does not usually happen to NVidia products. I'm not saying that all Nvidia products or many NVidia products are faulty. But when something happens to one of the NVidia product (GeForce 8400M and 8600M) en masse, we have to do something about it.

I believe lawsuit should be used only when everything else fails. Sticking together to complain is not childish. It is in fact an act of upholding customers rights, which we Malaysians usually neglect.

We should first collect contacts of everybody affected and file a petition to the NVidia or Dell/HP. Of course they will not bother with our complains at first. We have to get enough support from other users of this product (GeForce 8400M and 8600M). And we also have to be persistent.

We could even get the help of the Ministry of Domestic Trade and Consumer Affairs.

I believe if this case we pursue this case far enough it will garner enough attention for the media to start reporting on it. I'm sure NVidia wouldn't want us to reach this stage as it would be bad publicity for them.
*
situation is different...

HP US and Dell US bother to sue Nvidia which eventually forced NV come up with the settlement...

HP MY and Dell MY... u think they even bother?
seela85
post Feb 16 2011, 01:04 PM

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i think BENQ is more better then HP....

i bought BENQ S41 on August 2007.
and on May 2008 the GC died.. i get black screen and can't login on window... my luck, i still have 3 month warranty...

i straightly go to BENQ service center at BM and complain about it..

they say
"Don't worry, its manufactured defect. we change for u FOC."
ohh..!! god..!!... i feel better...


After few month on August 2008... my LCD crack... i bring to one shop at penang.. and they say, " U need to change the screen and the price for Local brand is RM6++ without service charge"... damn...!!

then i call BENQ SC and ask with them... they ask me to bring the lappy for check coz.. they say, sometimes the outer screen never broke, only inner screen(actually different name for it) will broke... then i bring it to there and

they say"only inner part of screen is broke so, change OEM part with RM5++"...
then they offer me another thing..
"Sir, actually this model have Motherboard manufactured defect also.
If u want, we change for u without any charges."

ahh..!! i feel more2 better... i get new motherboard...
DAMN shop, try to cheat me... luckly i call SC.. or i will cheated by them... the outer part of screen is RM900... normally this part is expensive...
and all LCD is RM1400..


After few Month on July 2009
my GC is dead again... i feel bad and angry coz, no warranty d...
only 1 year plus the GC died.. then go to BENQ SC at BM and *** them..
and...

they say" don't worry sir, its manufactured defect we will change for u FOC"
AHH..!! im surprise... actually, my lappy no warranty d... but they still change for me FOC... im confused and just quite.. i never inform them about warranty.. but, i think there no warranty for GC coz i just change it on May 2008... anyway, im just lucky.... coz buy S41...

But, after they changed.. they tell me that, my lappy get overheat and spoiled the graphic port, makes GC died... Main causes of overheat is Dust.. they say, internal of my lappy full of dust which they never seen before..
then i inform them, this is the second time i change the GC.... GC only tahan 1 year, then kong... what a stupid GC... then they inform me, that this GC have some serious problem... and BENQ also loss some profit coz this NVIDIA GC....

After a year on September 2010
same problem is happen.. the GC died again... its make me annoying and frustrated.. and i call the BENQ SC at BM.. and i get bad news... SC BM already close so i need to bring my lappy to KL for service... OMG... luckly i have some appointment at KL and pass by at KL SC...

i told them that my screen get black and they say" its manufactured defect and we will fix for u FOC" AHHHH...!!!! im shocked..!! it is BENQ so good... they alwalys change for me FOC... or BENQ gone crazy d..??

ANYWAY, after they fix my lappy... they told me the truth... cheng..!! cheng..!!

They say "Actually, this model have some GC problem and it is NVIDIA manufactured defect.. So, BENQ not responsible for that defect.. anyway, they don't wan disappointing their customer so, they change FOC once for customer satisfaction. After this changes you can't make any warranty claim. so, if u got GC failure again u need to pay half price for new GC."

Ahh..!! im blur.. this is not fare...
i already change it twice.. but, i never inform them about it... and when i get my lappy.. i check it... they got some thing missing... its warranty sticker... last time when i change at SC BM(Bukit mertajam).. after they open the lappy, they stick back new warranty void sticker(normally its write= WARRANTY VOID IF SEAL BROKEN)... but, at KL they never stick back new sticker and its like my warranty is void. SO, i ask them, why u never stick back the sticker... and they say" your warranty already expired and u already change GC, so, after this u cant claim any warranty for that GC...

DAMN... my luck gone.... and i ask them why the GC failure... and their answer is same like what BM SC told me... and they advice me that if i do the service 6 month once, it will prevent GC failure... but, im not often going to KL..

and one guy at there told me that... its simple thing only... if i learn to open the lappy.. is easy for me to do cleaning... the main causes GC failure is DUST on FAN... so, he advice me and teach me how to open the lappy..........

SO, NOW IM ALREADY KNOW HOW TO OPEN THE LAPPY AND DO THE CLEANING 6 MONTH ONCE... UNTIL NOW MY LAPPY STILL OK... BUT, NOT SURE IN FUTURE....

SO, MY ADVICE TO U ALL... LEARN TO OPEN YOUR LAPPY AND CLEANING IT YOUR SELF... U WILL SAFE SOME MONEY....

This post has been edited by seela85: Feb 16 2011, 01:06 PM
astria
post Feb 16 2011, 01:36 PM

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not to disappoint u, i used to have S41 before as well...

doesn't matter if u got dust or not, got heat or not, got cooler or not... try alt-tab out of game and back to it often and i guarantee u it will kong in 3 mths...
selvenz
post Feb 16 2011, 02:10 PM

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Thinkingfox
post Feb 19 2011, 01:34 PM

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QUOTE(seela85 @ Feb 16 2011, 01:04 PM)
i think BENQ is more better then HP....

i bought BENQ S41 on August 2007.
and on May 2008 the GC died.. i get black screen and can't login on window... my luck, i still have 3 month warranty...

i straightly go to BENQ service center at BM and complain about it..

they say
"Don't worry, its manufactured defect. we change for u FOC."
ohh..!! god..!!... i feel better...
After few month on August 2008... my LCD crack... i bring to one shop at penang.. and they say, " U need to change the screen and the price for Local brand is RM6++ without service charge"... damn...!!

then i call BENQ SC and ask with them... they ask me to bring the lappy for check coz.. they say, sometimes the outer screen never broke, only inner screen(actually different name for it) will broke... then i bring it to there and

they say"only inner part of screen is broke so, change OEM part with RM5++"...
then they offer me another thing..
"Sir, actually this model have Motherboard manufactured defect also.
If u want, we change for u without any charges."

ahh..!! i feel more2 better... i get new motherboard...
DAMN shop, try to cheat me... luckly i call SC.. or i will cheated by them... the outer part of screen is RM900... normally this part is expensive...
and all LCD is RM1400..
After few Month on July 2009
my GC is dead again... i feel bad and angry coz, no warranty d...
only 1 year plus the GC died.. then go to BENQ SC at BM and *** them..
and...

they say" don't worry sir, its manufactured defect we will change for u FOC" 
AHH..!! im surprise... actually, my lappy no warranty d... but they still change for me FOC... im confused and just quite.. i never inform them about warranty.. but, i think there no warranty for GC coz i just change it on May 2008...  anyway, im just lucky.... coz buy S41...

But, after they changed.. they tell me that, my lappy get overheat and spoiled the graphic port, makes GC died...  Main causes of overheat is Dust.. they say, internal of my lappy full of dust which they never seen before..
then i inform them, this is the second time i change the GC.... GC only tahan 1 year, then kong... what a stupid GC... then they inform me, that this GC have some serious problem... and BENQ also loss some profit coz this NVIDIA GC....

After a year on September 2010
same problem is happen.. the GC died again... its make me annoying and frustrated.. and i call the BENQ SC at BM.. and i get bad news... SC BM already close so i need to bring my lappy to KL for service... OMG... luckly i have some appointment at KL and pass by at KL SC...

i told them that my screen get black and they say" its manufactured defect and we will fix for u FOC" AHHHH...!!!! im shocked..!! it is BENQ so good... they alwalys change for me FOC... or BENQ gone crazy d..??

ANYWAY, after they fix my lappy... they told me the truth... cheng..!! cheng..!!

They say "Actually, this model have some GC problem and it is NVIDIA manufactured defect.. So, BENQ not responsible for that defect.. anyway, they don't wan disappointing their customer so, they change FOC once for customer satisfaction. After this changes you can't make any warranty claim. so, if u got GC failure again u need to pay half price for new GC."

Ahh..!! im blur.. this is not fare...
i already change it twice.. but, i never inform them about it... and when i get my lappy.. i check it... they got some thing missing... its warranty sticker... last time when i change at SC BM(Bukit mertajam).. after they open the lappy, they stick back new warranty void sticker(normally its write= WARRANTY VOID IF SEAL BROKEN)... but, at KL they never stick back new sticker and its like my warranty is void. SO, i ask them, why u never stick back the sticker... and they say" your warranty already expired and u already change GC, so, after this u cant claim any warranty for that GC...

DAMN... my luck gone.... and i ask them why the GC failure... and their answer is same like what BM SC told me...  and they advice me that if i do the service 6 month once, it will prevent GC failure... but, im not often going to KL..

and one guy at there told me that... its simple thing only... if i learn to open the lappy.. is easy for me to do cleaning... the main causes GC failure is DUST on FAN... so, he advice me and teach me how to open the lappy..........

SO, NOW IM ALREADY KNOW HOW TO OPEN THE LAPPY AND DO THE CLEANING 6 MONTH ONCE... UNTIL NOW MY LAPPY STILL OK... BUT, NOT SURE IN FUTURE....

SO, MY ADVICE TO U ALL... LEARN TO OPEN YOUR LAPPY AND CLEANING IT YOUR SELF... U WILL SAFE SOME MONEY....
*
Yea, this same problem happened to my friend's BenQ S41 also. It's always the problem with the graphics card. (NVidia GeForce 8600M)
andrekua
post Feb 20 2011, 09:01 AM

NO!!! IT'S HIM!!!
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I never had any problem with mine (acer gemstone) till it was stolen. Its been 3 years+.
Aileron
post Feb 24 2011, 10:12 AM

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QUOTE(seela85 @ Feb 16 2011, 01:04 PM)
i think BENQ is more better then HP....

i bought BENQ S41 on August 2007.
and on May 2008 the GC died.. i get black screen and can't login on window... my luck, i still have 3 month warranty...

i straightly go to BENQ service center at BM and complain about it..

they say
"Don't worry, its manufactured defect. we change for u FOC."
ohh..!! god..!!... i feel better...
After few month on August 2008... my LCD crack... i bring to one shop at penang.. and they say, " U need to change the screen and the price for Local brand is RM6++ without service charge"... damn...!!

then i call BENQ SC and ask with them... they ask me to bring the lappy for check coz.. they say, sometimes the outer screen never broke, only inner screen(actually different name for it) will broke... then i bring it to there and

they say"only inner part of screen is broke so, change OEM part with RM5++"...
then they offer me another thing..
"Sir, actually this model have Motherboard manufactured defect also.
If u want, we change for u without any charges."

ahh..!! i feel more2 better... i get new motherboard...
DAMN shop, try to cheat me... luckly i call SC.. or i will cheated by them... the outer part of screen is RM900... normally this part is expensive...
and all LCD is RM1400..
After few Month on July 2009
my GC is dead again... i feel bad and angry coz, no warranty d...
only 1 year plus the GC died.. then go to BENQ SC at BM and *** them..
and...

they say" don't worry sir, its manufactured defect we will change for u FOC" 
AHH..!! im surprise... actually, my lappy no warranty d... but they still change for me FOC... im confused and just quite.. i never inform them about warranty.. but, i think there no warranty for GC coz i just change it on May 2008...  anyway, im just lucky.... coz buy S41...

But, after they changed.. they tell me that, my lappy get overheat and spoiled the graphic port, makes GC died...  Main causes of overheat is Dust.. they say, internal of my lappy full of dust which they never seen before..
then i inform them, this is the second time i change the GC.... GC only tahan 1 year, then kong... what a stupid GC... then they inform me, that this GC have some serious problem... and BENQ also loss some profit coz this NVIDIA GC....

After a year on September 2010
same problem is happen.. the GC died again... its make me annoying and frustrated.. and i call the BENQ SC at BM.. and i get bad news... SC BM already close so i need to bring my lappy to KL for service... OMG... luckly i have some appointment at KL and pass by at KL SC...

i told them that my screen get black and they say" its manufactured defect and we will fix for u FOC" AHHHH...!!!! im shocked..!! it is BENQ so good... they alwalys change for me FOC... or BENQ gone crazy d..??

ANYWAY, after they fix my lappy... they told me the truth... cheng..!! cheng..!!

They say "Actually, this model have some GC problem and it is NVIDIA manufactured defect.. So, BENQ not responsible for that defect.. anyway, they don't wan disappointing their customer so, they change FOC once for customer satisfaction. After this changes you can't make any warranty claim. so, if u got GC failure again u need to pay half price for new GC."

Ahh..!! im blur.. this is not fare...
i already change it twice.. but, i never inform them about it... and when i get my lappy.. i check it... they got some thing missing... its warranty sticker... last time when i change at SC BM(Bukit mertajam).. after they open the lappy, they stick back new warranty void sticker(normally its write= WARRANTY VOID IF SEAL BROKEN)... but, at KL they never stick back new sticker and its like my warranty is void. SO, i ask them, why u never stick back the sticker... and they say" your warranty already expired and u already change GC, so, after this u cant claim any warranty for that GC...

DAMN... my luck gone.... and i ask them why the GC failure... and their answer is same like what BM SC told me...  and they advice me that if i do the service 6 month once, it will prevent GC failure... but, im not often going to KL..

and one guy at there told me that... its simple thing only... if i learn to open the lappy.. is easy for me to do cleaning... the main causes GC failure is DUST on FAN... so, he advice me and teach me how to open the lappy..........

SO, NOW IM ALREADY KNOW HOW TO OPEN THE LAPPY AND DO THE CLEANING 6 MONTH ONCE... UNTIL NOW MY LAPPY STILL OK... BUT, NOT SURE IN FUTURE....

SO, MY ADVICE TO U ALL... LEARN TO OPEN YOUR LAPPY AND CLEANING IT YOUR SELF... U WILL SAFE SOME MONEY....
*
great to hear experience from you bro.

I think you're quite unlucky..I'm one of the first few who bought the S41 back in July-August 2007 too.

However, my graphic card failed only after 2 years of using it, which is in July 2009. By then, the warranty has already expired. Similar with your experience, Benq SC replaced to my free of charge in KL. They sticked the warranty sticker for me after they fixed the laptop.

The guy there also told me that during the time when they fixed my laptop, my laptop was full of dust inside.

So far, my laptop is still running well. I mean, it will bound to fail one day but by then time it fail its it could readily be approaching the "end of lifecycle" or "time to replace" laptop day.

I agree that this laptop needs to be cleaned regularly to lengthen the life is the graphics card.
My laptop died after 2 years. 2 years of usage is long without any cleaning or service. I "feel" my laptop has accumulated quite a bit of dust inside as I've observed that the fan is often running at full speed, and I can feel the heat from touching on the brushed aluminium panel by the keyboard.


Good thing is that the guy taught you how to open and clean the laptop! I've always wanted to try it, but I felt that I lacked the guide specific to Benq S41 to do it. Can you give a brief instructions on how exactly you do it? It would help a lot, thank you!












khairolnizam
post Mar 4 2011, 01:53 AM

ouh.. ok..
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i still have my benq s41. same GC problem for the first time.
sent for warranty the first time, and the second time it happened, i straight buy new laptop.
the warranty sticker already gone.

any ideas what i can do with my s41?
Pewufod
post Mar 4 2011, 01:58 AM

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i have a friend with this GC, he had it changed once but now it has greatly tampered his unit since the 2nd hand value has greatly dropped because of this issue, poor him

astria
post Mar 4 2011, 05:30 AM

an apple a day keeps the doctor away
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From: Singapore


QUOTE(khairolnizam @ Mar 4 2011, 01:53 AM)
i still have my benq s41. same GC problem for the first time.
sent for warranty the first time, and the second time it happened, i straight buy new laptop.
the warranty sticker already gone.

any ideas what i can do with my s41?
*
sell it off while u can? laugh.gif
Salience
post Mar 4 2011, 10:32 AM

top of your mind.
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my acer gemstone 8600mGT running fine since 2007.

i regularly take out the cover and check for dust but it's clean.

it's hot at the top area of the laptop and overheats very fast but never kong and performance not too bad

sometiems if overuse, it will shut down due to overheating.
Marcion
post Mar 4 2011, 11:36 AM

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Does that meant cant be repair again? I using acer aspire 5920g for 3 year half, warranty have ended and suddenly last year november, got blank screen when I on it, so when to pc shop and replace the GPU card charge me RM680 only after 2 half month this year my GPU card dead again =.= now back to pc shop.
khairolnizam
post Mar 4 2011, 12:05 PM

ouh.. ok..
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680 to repair something that's going to fail again in a matter of time.
might as well buy other cheap laptop.
Marcion
post Mar 4 2011, 12:23 PM

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U right I was thinking about buying new one too but again I feel not want to, coz it only GPU card failed the other part are still good is it such a waste to abandom acer aspire 5920g.
nvidia 8xxx series do have bad cooling design as i can tell the cooling fan and GPU card not put togather
Salience
post Mar 4 2011, 07:27 PM

top of your mind.
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what was your usage on the 8600mgt 5920 gemstone like?

did u hardcore game?

back in the day i played prostreet NFS and that caused my system to crash

after that i just played dota and starcraft one but i ventilate using a NC2000 cooler. i think its coolermaster
lee_what2004
post Mar 4 2011, 10:35 PM

*stare* ji--------
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NC2000 is Zalman..
Salience
post Mar 5 2011, 02:01 AM

top of your mind.
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From: Cyberspace


ah yes, my bad. nc2000 cooler master
although thenc3000 would be a better choice. it's way bigger as compared to the nc2000 which was indicated for 15.4"

i didn't get the chance to measure coz i got a family member to ship it to me from malaysia. i was overseas at that time.
Marcion
post Mar 11 2011, 05:41 PM

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QUOTE(Salience @ Mar 4 2011, 08:27 PM)
what was your usage on the 8600mgt 5920 gemstone like?

did u hardcore game?

back in the day i played prostreet NFS and that caused my system to crash

after that i just played dota and starcraft one but i ventilate using a NC2000 cooler. i think its coolermaster
*
Well not quite hardcore game, I play oldest C&c games till C&c 4, also sometime play Iris online beside that I torrent also that left my laptop on at night till morning. Oya before my laptop got GPU dead,Ii got play wonderland online and NS online on it days and night just to lv up all days but quit after 1st GPU fail in 3 half years.
I am using CoolMaster and all days r in airconditional.

POYOZER
post Feb 26 2013, 09:28 PM

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QUOTE(nebousuke @ May 30 2009, 06:48 PM)
My Benq S41 died again, it died once after a year, GC problem. Now it is on the verge of breaking down again after almost a year since repair, this time happened on overseas. My girlfriend is using it now, suddenly one day according to her, the display takes a long time responding to colour changes and mouse cursor reacted slowly. I suspect that it is the GC again though I couldn't comfirm till it gets back to Malaysia.

I secretly hate Nvidia for not being responsible for this fault.
*
After many years with S41, now is my turn to kena the same problem as yours. Woot

 

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