there is one more method

go to MCMC website and lodge an online complaint, attached your speedtest print screen on the online form. also don't forget to put in your real info.

MCMC already state in the paper last time that all ISP provider must provide a best effort of 70% of the speed provided.

2-3 days later celcom will call you for sure. Don't be shy to lodge another complaint if celcom still give shitty answers like they are going to upgrade in the future. demand a rebate if their service is unsatisfactory.

don't stay quiet cause they will only 'pijak kepala' on all the user.

This post has been edited by rizashahril: Sep 28 2009, 02:42 PM