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Travel MAS (Malaysia Airline System), Discussion, Q&A, and others

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ryl
post Apr 3 2009, 11:06 PM

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There is something i would like to ask
My friend booked a flight and he accidentally place wrongly the name
it supposed to be john but it turned up to be johm instead
He called up once he made the booking to make the changes and there are fees for it and he doesnt really agree with it and
Then he called up the second time to check and the agent said he will put a remark there and say it supposed to be john not johm
and its a domestic flight..will it be a problem for the person to depart later?
ryl
post Apr 5 2009, 01:19 PM

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QUOTE(cshong @ Apr 3 2009, 11:32 PM)
Almost every airline will delay. MAS delay only up to minutes.You try compare to AirAsia, it delayed my uncle's flight from 4.xxpm to 10.xxpm. Which one is more serious? I think you should know.

If talking about mismanagement, AirAsia have a lot.

Last year, AirAsia suddenly cancel the Kuching <--> Macau route without acknowledgment. This caused a lot of issues with Travel Agents. Travel Agents lose.....lose..... and LOSE. Did AirAsia ever think of those passengers who registered with Travel Agents for the travel packages which use AirAsia Kuching <--> Macau flight?

About flight delays, passengers hold the responsibility also. Not all delays are caused by the airline or airport. A lot of selfish passengers in this world. They think that they are prince or queen in the flight. They are thinking "ah! just let them wait.".


Added on April 3, 2009, 11:33 pm

Have he told them that it is just the spelling mistake?
*
ya he did adv the agents that it is just a spelling mistake
so he is afraid that he wont be able to fly later
the agent said they cant change the name but they can have a remark there


 

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