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Travel MAS (Malaysia Airline System), Discussion, Q&A, and others
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kwai222
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Aug 4 2013, 05:14 PM
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New Member
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Hi all,
Noobie here. Just want to relate my not too happy experience with MAS:-
I was issued e-ticket in march 2013 for a trip to Taipei tomorrow. Got a shock of my life when I tried to do internet check in today but was told that my air ticket was cancelled by MAS without any notice. I was left without a ticket and all my arrangements in Taipei were already paid for. In short, I was not too happy about it and made it clear to the customer service personnel on the other end of the line.
Thankfully, three hours later, they managed to get me the ticket on the same flight. Traumatic experience but kudos to the customer service personnel for resolving the matter.
In the future, I will reconfirm all my flights booked through the internet via the telephone.
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kwai222
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Aug 14 2013, 07:27 PM
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New Member
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QUOTE(ceveori @ Aug 6 2013, 12:11 AM) They can't cancel if payment made. Did you pay? Paid. MAS said will refund the amount paid because ticket was cancelled by the ticketing system. Made a big fuss and they eventually got me on the flight. Just came back from Taipei over the weekend. Have another ticket to Osaka in November. Will definitely call a month prior to ensure MAS don't screw up on me again.
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kwai222
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Aug 14 2013, 09:15 PM
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New Member
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QUOTE(menmissed @ Aug 14 2013, 07:43 PM) no problem, re-enter the renewed passport when check in. the rest of the info pls fill right, especially name. lol, when u go? i also booked mine nx yr. how was u trip? how much MAS promo fare to taiwan? First time in Taipei, more like a makan trip, so went to night markets, din tai fung and many obscure eateries recommended by bloggers. All in all, a good trip albeit weather was really hot and humid. Paid about rm1k for the ticket, stayed at Hope hotel near Taipei main station. Adjacent to the hotel, Nanyang Street, not well known among tourists but is a snack haven.....cheap and good. It's the street where most tuition centers are and thus, food is affordable but really good.
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kwai222
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Aug 15 2013, 02:54 PM
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New Member
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QUOTE(menmissed @ Aug 14 2013, 10:35 PM) oh, i see. planning to go also. mayb after my japan trip ba.. from my research, year end/early year weather is the best. RM1k issit promo rate? anyone know what is the promo rate? Going Japan as well this November. This time around will be venturing outskirts to Shirakawago, Takayama, etc.
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