prices are insane. even matta fair prices for MAS flights are still expensive. why is this so ?
why can china airlines, lauda or even SIA offer lower ? i dont mind the transit stages since its just going to be for a moment or so in which i could spend my time at the stores, but being m'sian, to fly m'sian carriers ........very expensive.

dont tell me about the cabin crew awards, almost all the major carriers have gotten that award. food provision wise, i dont quite like airline food so it doesnt concern me at all. i wont touch on this subject as it is of no importance to me.

but i do want to know, why other carriers can be price competitive, and why not ours ? just what exactly are the value added details that make our carriers so much more pricier ? are we still paying for the KLIA airport construction or what ?

sorry but i have to disagree. perhaps on occasions MAS flights could be cheaper. unfortunately, i have never had a lucky encounter.
i had to fly to christchurch via SIA due to price difference of RM 300. i had to fly emirates to london because of cheaper fares. i even resorted to using lauda air to melbourne some time back , which is @ RM 1700 as opposed to MAS's RM 2300. i cant remember which year but i know it was definitely within these 4 years.

and i have not begun about the frequent flyer programmes yet. Enrich is no doubt a pretty good card, but as i started travelling for business and was automatically signed up for Skywards, i was amazed at the attention and value added things i obtained.
it kinda puts enrich into shame.

now i'm not really a 1 way flight person unless i intend to attest to different destinations at 1 go, however the 1 year holding/validity period ticket for a return via MAS is quite costly as compared to the rest.

you can read more about skywards below
http://www.flyertalk.com/forum/emirates-ai...e-skywards.html
https://www.skywards.com/index.aspx

now its not that i'm looking down on my own nation's carrier. however to be a smart consumer, everything has to be justified. i have to ask myself each time, whyy. whyyy cant i fly MAS ?

enrich points are ...... lame (sad to say i have enrich card myself)
food , i wont touch on this as i'm not an airline food person.
service on board aircraft , i hardly get any attention unless i'm in business class or first.

most importantly, price. i dont mind paying an extra *RM 300 or more to fly MAS. but what are my justifications going to be ? There is just absolutely no value add for me in paying that extra *RM 300. everyone would agree with me on this.
when u fly, your main purpose is to get to the destination. i'm sure thats the main priority of every other airline so no value added here.
then there's service, i dont feel any difference paying that extra money for the same service i'm getting elsewhere. its not like MAS would serve me abalones if i sit in economy just because i'm a m'sian flying a national carrier.
dont get me started about the enrich vs skywards. upon looking at my own national carrier, i cannot put my finger on the value added that makes MAS so special.

feel free to enlighten me on this. me and a bunch of m'sians...... roughly 100000 of us malaysians would like to know, why we shud pay more, for less.
awards ? most big players have awards.

and note, i did not compare this to a no frills airline. totally of different class. my only comparison was made on my past and present experience with other airlines similar stature to our very own national carrier.

if u ask me, whether i am dissapointed, i would say no i am not. i still have hopes that our national carrier will improvise, but its a long road for progress and until that day comes, i will stick to being a smart consumer.


*forgot to add - most of my statements are meant for the customer service rep for MAS. not for cshong.

This post has been edited by buntutman: Apr 1 2009, 11:45 PM

u are not poor. u are stingy oni. nature of our work made us like that.

anyway u cant compare MAS with Airasia ler, one full frills and one no frills carrier. mana boleh.jpg !

btw where is the MAS representative ah ? if can please answer my queries yah.

couldnt have done it without your help !

i usually wait until they call out my name over the PA system. more glamorous that way.

and when i make a super entrance into the plane, everyone stares at me as if i'm a superstar. spotlight is on me. i love grand entrances, i just wish i had some background theme songs and some gongs to go with it. some pyrotechnics would be great.

that my friend, is known as glamour !
if not how often can u get 100 passengers eyesight focused on you ? you are in the spotlight for the moment so do your thing ! i usually smile and wave and tell them my name is ...(the person which i despise the most).

during my next flight i'll tell them my name is stimix from lowyatnet forums.

no, i'm trying to increase post count in here but it doesnt work......... duhhh

anyway where is the MAS representative ? i got a whole entire load of questions and suggestions for him/her.
it would be really good if someone from MAS could send a representative to address all of our queries. improving good customer relations would certainly boost up their already dull meaningless image.

sometimes even if empty promises are given, at least we as end consumers would know that our feedbacks are still valued. though this may not be the proper channel to go through, its a good start.

by what i'm saying, i feel that someone from that carrier may be reading this and relaying the messages privately. so i'll just say it out in the open and hope that these messages get carried through.
MAS needs to address the plights of their cost structure. handing your costs down to end consumers would only hurt us badly and seek other alternatives. if you are to retain your customers, kindly give us value added services that we can see and appreciate. If your prices are to maintain at a higher premium level, you are just losing your market share.
As i've said previously, MAS tickets are priced quite premium. There is definitely no justification which i can think of that would enable me to pay so much for something that others offer the exact same.

Your award for world's best cabin crew, is outdated. MAS have lost it, and others have gained it. You cant and should not bank on that statement. MAS had the world's best cabin crew. Why not do it again ? Losing that title simply means that you have fought all the way to the top, and not fought to preserve it. That's typical malaysian mentality. Get #1, but not fight to retain to be #1.

And believe me, the track record for flight delays ....... are outstanding. i have no idea whether its due to airport securities, or extreme bad weather or even lousy mismanagement. I do know this, For us travellers, that is just plain nuisance. As of late last year, my flights were all delayed when i was at KLIA. Flew to 3 different countries, all 3 flights delayed. Probably i shouldnt blame this on MAS though i was flying with them, however i'm going to be very neutral and blame it on both the airport management and MAS themselves. I can assure you, flight delays ..... ARE ANNOYING.

MAS in flight entertainment, is not much different from the rest. up to date movies and music channels, plenty of games and a lousy Keris flyer to read. What is different with the MAS vs Emirates, is that if you look carefully, Emirates has a "BEST VALUE" item on sale in its magazine. i find that a very outstanding offer. though i dont like shopping at 10000 feet above sea level, but then again , there's so much time to kill with very little to do.

Oh and to MAS , your stewardesses are very short. There were several occasions when i had to close the cabin compartment door myself. And your stewardesses, are weak. Go feed them. They cant even lift my laptop baggage up into the cabin compartment. And most of the time they dont smile. (unless you sit in business or first then they smile till no kingdom come).
This is based on many real experiences with my wife. Small details like that, when compiled, makes a big hu-ha, dont u all agree ?

over and over again i have stated, u cannot compare MAS with AirAsia.
MAS - National Carrier with unlimited funds (thanks to us taxpayers supporting it and KLIA)
Airasia - mini budget with funds from board of directors n shareholders amounting to less than 10000 people.

u can compare MAS to other national carriers.

Airasia's class of carrier is equavalent to some jetstars and virginbyflys.

yes i understand the delays are there and no it is NOT in minutes. my flight to dubai was delayed for 4 hours +++++ in october 2007.

Now if the representatives from MAS were here, they'd be able to address the issue of "who's fault it actually is" when it comes to flight delays. i can bet you the majority of faults come from the incompetent clowns at MAS.

in early 2005, my flight from NY to KL with 1 transit resulted in my loss of baggage. thanks MAS ! if you want to be high tech and showoff, do it like HK ! did you know that your baggage at HK airport has RFID tags and stickers ? if MAS staffs have brains, they'd implement this system alonggggggg time ago. innovate my @ss la. my conclusion....

MAS = slowpoke.

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Added on April 4, 2009, 12:17 amhonestly, this page is turning more into rants of dissatisfied customers of our own carriers.

i dont like flying MAS and i dont fly Airasia. both these carriers are very dissapointing. my choice would always be any other carriers first, then any other carriers "B"grade second, and when only left with no choice, MAS/Airasia.

This post has been edited by buntutman: Apr 4 2009, 12:17 AM

hahahaha. berak cair what to do.

got the email juz nao. 2009 skytrax world airline winner

domestic flights not a lot of choices. apart from the national carriers.