Hey all,

Based on my experience, I would not buy MAS low fare or promo tickets anymore. So called national carrier with good customer service... sigh.... so sad..  

We bought tickets to Bangkok, for the 6 of us during MATF in March. We are supposed to fly on 7 May 2010... But now...the situation Bangkok is getting worse and worse by the day... Bombing here and there... Road access blocked by Red Protestors.. Sigh...

Due to the worsening situation, we request for MAS to allow us change destination... We thought can change ma, since we are willing to pay the difference in price... But MAS dun allow!!!! Say based on Terms and Conditions, we cannot refund and change destination... And MAS only allow us to defer our flight till 31st May 2010 subject to availability and need to top up our price difference... And If we want to defer our flight later than 31st May, MAS said this" However, please note that there is a ticket reissuance fee of MYR150 per passenger and the ticket fare would need to reassessed to the next fare and the difference in amount shall be charged the travelling date with a fee. "

I understand when I bought the tix, I agreed to the terms and conditions.. but this time, not to say I dont want to go ma... is Bangkok not safe to go!!! Later we go there, we might just be bombed! I am so disappointed and sad about this. Never thought that MAS dont have any sense of social responsibilities...

Plus this holiday was supposed to celebrate my birthday!! Now, 6 of us just have to waste our ticket... costs us RM3000... what a waste...   

I'll never fly MAS anymore! aargghhhh