Yup...Its domestic flight though. I dont have any baggage to check in. I guess 30 min before depart would be ideal.Thanks ya.

If you are departing from KL, please note that KLIA is a big airport. When you arrived, you may need to go to the information screen to look for the gate number. From departure terminal walking to the gates take time also. So, you have to be earlier. Don't let the flight delay just because of you. Don't let other passengers waiting for you.

Haha yup. I meant to be in departure hall 30min before.

That's good.

i usually wait until they call out my name over the PA system. more glamorous that way.

and when i make a super entrance into the plane, everyone stares at me as if i'm a superstar. spotlight is on me. i love grand entrances, i just wish i had some background theme songs and some gongs to go with it. some pyrotechnics would be great.

haha..do you know when you enter the flight, everyone will cursing on you. Especially the crew. I encounter this before..hehe

that my friend, is known as glamour !
if not how often can u get 100 passengers eyesight focused on you ? you are in the spotlight for the moment so do your thing ! i usually smile and wave and tell them my name is ...(the person which i despise the most).

during my next flight i'll tell them my name is stimix from lowyatnet forums.

Geeee.....R u trying to spam

no, i'm trying to increase post count in here but it doesnt work......... duhhh

anyway where is the MAS representative ? i got a whole entire load of questions and suggestions for him/her.
it would be really good if someone from MAS could send a representative to address all of our queries. improving good customer relations would certainly boost up their already dull meaningless image.

sometimes even if empty promises are given, at least we as end consumers would know that our feedbacks are still valued. though this may not be the proper channel to go through, its a good start.

by what i'm saying, i feel that someone from that carrier may be reading this and relaying the messages privately. so i'll just say it out in the open and hope that these messages get carried through.
MAS needs to address the plights of their cost structure. handing your costs down to end consumers would only hurt us badly and seek other alternatives. if you are to retain your customers, kindly give us value added services that we can see and appreciate. If your prices are to maintain at a higher premium level, you are just losing your market share.
As i've said previously, MAS tickets are priced quite premium. There is definitely no justification which i can think of that would enable me to pay so much for something that others offer the exact same.

Your award for world's best cabin crew, is outdated. MAS have lost it, and others have gained it. You cant and should not bank on that statement. MAS had the world's best cabin crew. Why not do it again ? Losing that title simply means that you have fought all the way to the top, and not fought to preserve it. That's typical malaysian mentality. Get #1, but not fight to retain to be #1.

And believe me, the track record for flight delays ....... are outstanding. i have no idea whether its due to airport securities, or extreme bad weather or even lousy mismanagement. I do know this, For us travellers, that is just plain nuisance. As of late last year, my flights were all delayed when i was at KLIA. Flew to 3 different countries, all 3 flights delayed. Probably i shouldnt blame this on MAS though i was flying with them, however i'm going to be very neutral and blame it on both the airport management and MAS themselves. I can assure you, flight delays ..... ARE ANNOYING.

MAS in flight entertainment, is not much different from the rest. up to date movies and music channels, plenty of games and a lousy Keris flyer to read. What is different with the MAS vs Emirates, is that if you look carefully, Emirates has a "BEST VALUE" item on sale in its magazine. i find that a very outstanding offer. though i dont like shopping at 10000 feet above sea level, but then again , there's so much time to kill with very little to do.

Oh and to MAS , your stewardesses are very short. There were several occasions when i had to close the cabin compartment door myself. And your stewardesses, are weak. Go feed them. They cant even lift my laptop baggage up into the cabin compartment. And most of the time they dont smile. (unless you sit in business or first then they smile till no kingdom come).
This is based on many real experiences with my wife. Small details like that, when compiled, makes a big hu-ha, dont u all agree ?

There is something i would like to ask
My friend booked a flight and he accidentally place wrongly the name
it supposed to be john but it turned up to be johm instead
He called up once he made the booking to make the changes and there are fees for it and he doesnt really agree with it and
Then he called up the second time to check and the agent said he will put a remark there and say it supposed to be john not johm
and its a domestic flight..will it be a problem for the person to depart later?

Almost every airline will delay. MAS delay only up to minutes.You try compare to AirAsia, it delayed my uncle's flight from 4.xxpm to 10.xxpm. Which one is more serious? I think you should know.

If talking about mismanagement, AirAsia have a lot.

Last year, AirAsia suddenly cancel the Kuching <--> Macau route without acknowledgment. This caused a lot of issues with Travel Agents. Travel Agents lose.....lose..... and LOSE. Did AirAsia ever think of those passengers who registered with Travel Agents for the travel packages which use AirAsia Kuching <--> Macau flight?

About flight delays, passengers hold the responsibility also. Not all delays are caused by the airline or airport. A lot of selfish passengers in this world. They think that they are prince or queen in the flight. They are thinking "ah! just let them wait.".

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Added on April 3, 2009, 11:33 pmHave he told them that it is just the spelling mistake?

This post has been edited by cshong: Apr 3 2009, 11:33 PM

over and over again i have stated, u cannot compare MAS with AirAsia.
MAS - National Carrier with unlimited funds (thanks to us taxpayers supporting it and KLIA)
Airasia - mini budget with funds from board of directors n shareholders amounting to less than 10000 people.

u can compare MAS to other national carriers.

Airasia's class of carrier is equavalent to some jetstars and virginbyflys.

yes i understand the delays are there and no it is NOT in minutes. my flight to dubai was delayed for 4 hours +++++ in october 2007.

Now if the representatives from MAS were here, they'd be able to address the issue of "who's fault it actually is" when it comes to flight delays. i can bet you the majority of faults come from the incompetent clowns at MAS.

in early 2005, my flight from NY to KL with 1 transit resulted in my loss of baggage. thanks MAS ! if you want to be high tech and showoff, do it like HK ! did you know that your baggage at HK airport has RFID tags and stickers ? if MAS staffs have brains, they'd implement this system alonggggggg time ago. innovate my @ss la. my conclusion....

MAS = slowpoke.

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Added on April 4, 2009, 12:17 amhonestly, this page is turning more into rants of dissatisfied customers of our own carriers.

i dont like flying MAS and i dont fly Airasia. both these carriers are very dissapointing. my choice would always be any other carriers first, then any other carriers "B"grade second, and when only left with no choice, MAS/Airasia.

This post has been edited by buntutman: Apr 4 2009, 12:17 AM

I think you are one of the most selfish passengers in this world. You think who you are? Why the airline staff and the passengers have to wait for you? Even the king of the world also cannot have such right.

When I was in Kuching International Airport, I always hear announcement that call somebody to proceed to the plane immediately, although not my flight.

You cannot blame others for stares at you. If you are late to the plane, you are the person that should be blamed. If they didn't hit you with their fists, they are considered kind.

I still remember that in one of my MAS flight from Kuching International Airport, the flight was delayed for about 5-6 minutes just because of some passengers did not board the plane. When they board the plane, I look at them with my super angry face. I ever think of hit their face multiple times with two of my fists. Luckily I still can control myself.

MAS should not call your name. Instead, after the Final call, they should close the gate on time.

If I'm the boss of an airline company. For the passengers who did not board the plane on time, I will punish them severely. I will ask the pilot to take off even with those passengers' luggage inside the plane, then store their luggage in the destination airport. If they want to take back the luggage, they must either purchase another flight to fly to that airport to take their luggage, or pay for the cargo fees for sending their luggage back by a cargo flight.

Even a 6 or 7 stars airline also have the right to take off without you.

It doesn't matter what are the reason that caused a passenger to be late. Even traffic jam, emergency things happened, the airline have no liability on him/her.

I ever heard that one of the AirAsia passenger late to the check-in counter for just 1 minute after the counter close. And yet he still want to argue with the check-in staff. At the end, the check-in staff let him check-in. The check-in staff had done the wrong thing. He/she should follow the rules, not let that passenger check-in.

hahahaha. berak cair what to do.

Your 4 hours delay still can't compare to the 6 hours faced by my uncle. On Yahoo! Answer I saw one people said that his/her airasia flight delayed for 25 hours. And one blogger said her mom's flight delayed from morning to late night.

I agree that we pay peanuts we get peanuts, but are we deserve to suffer like this?

MAS have no much frequency for international destination. May be your 4 hours delay caused by aircraft problem or airport problem.

My uncle's 6 hours delay on AirAsia flight actually is not delay. I can say it is totally different story. It is considered as merging two flights.

My family and I living in Kuching. When my grandmother passed away at night, we immediately called my uncle in Singapore. At that time, MAS website does not allow booking for the flights in 24 hours, plus AirAsia that time haven't offer direct Singapore <--> Kuching route, and SilkAir's flight is too late. He have no choice, but to purchase the next day AirAsia flights for Johor bharu <--> Kuching. He purchase AirAsia Johor -> Kuching and Kuching -> Johor flight together. His Johor -> Kuching flight delayed and he arrive in Kuching at night. His flight from Kuching to Johor Bharu is just the next day after my grandmother burried. AirAsia simply cancel his kuching -> Johor flight at 4.xxpm and put him to the flight at 10.xxpm. What are the reason? The reason is just "NOT ENOUGH PASSENGERS".

After that, I say NO to AirAsia. No again!!.

This post has been edited by cshong: Apr 4 2009, 09:44 AM

I will NEVER fly with MAS again after the experience I'm getting in 2 times fly back and forth to London.

Kindly please share your bad experiences.

Dude, I think now you can compare AirAsia with MAS now because both airlines have a RM0 fair and provide a good facilities to the passenger. Plus, AirAsia now is the best low cost airline in the world. Even though MAS rated as a five star airlines, that doesn't mean they are better that Airasia. In some ways, I think Airasia is better than MAS.

MAS's low-cost subsidiary, Firefly's free baggage allowance is 20kg, while AirAsia only 15kg. Ok, I don't blame them on this.

In terms of price, yes AirAsia may be better. But, in terms of customer services, AirAsia is the worst. Every time I contact MAS, through their website, they at least respond to me by email. When I contact MAS through their toll-free phone number, they at least have someone answer my call within a few minutes. Every time I call AirAsia customer service, nobody answer my call even I wait for more than one hour. If their lines are busy, I wouldn't blame them. I contacted AirAsia through their website, nobody respond to my message through email, even after one year. Is this called "better than MAS"?

Each time I contact AirAsia, I expect that their customer service consultant will be rude to me. But, I don't even have a chance to hear their rude words, as they never answer my calls.

I'm from Kuching. There are not many international routes from Kuching. That means I have to either transit in KL or other cities. I don't like to wait for long time in my transit point. For MAS and other full service carrier, if I missed a connecting flight from my transit point due to the delay of incoming flight, they will put me into their next flight at no additional charges. For low-cost carrier like AirAsia, tiger airways and others, they have no liability on this at all.

Of course, since low-cost carrier mainly operate on point-to-point basis, so I never expect them to have connecting flight nor the liability for transit passengers. Beside this, there are a lot of others disadvantages. That's why I say NO to a low-cost carrier.

If you say AirAsia is beter than MAS, it is your point of view. Everybody have their own opinions.

If you do research online, you may found many people have loses when they use AirAsia. There is one Philippines people said on forum that his name is not in the list for clerk -> Kuala Lumpur flight even he paid everything for the flight, and he have to purchase for the flight again.

got the email juz nao. 2009 skytrax world airline winner