Hi gs20 ,

In this case , who send it ? You or your supplier send it on behalf of you ?

If it's you , did you check it before sending ?
If it's your supplier , did he check it before sending ?

If it's really been checked and no crack before sending .

You can blame the NationW*** ( Better not to mention the name ) for careless handling .

If , you have purchase courier insurance , claim it

Else , it is your supplier / your responsibility , you need to replace the shredder bin for your customer


Thanks ,
Chris

This post has been edited by SkyNet000: Mar 27 2009, 10:13 PM

Hi ,

Well , in this case , you need to be responsible for it then

Every courier services got it's own risks

Try to claim from NationW***

Take it as a lesson then . Next time , inspect it


Thanks ,
Chris