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jojordeleon
post Jan 4 2011, 09:26 AM

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hi,

need help at setting up my ds110j. i connected it to my router (dlink dsl-2640b from tmnet) but DS assistant cannot find the NAS.

i connected directly to my laptop and was able to format and install dsm3. but when tried to my router again it cannot find...

i'm new to nas and networking... =(

thanks
jojordeleon
post Jan 4 2011, 03:48 PM

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QUOTE(denhock @ Jan 4 2011, 09:42 AM)
please check:

1) at router: tun on DHCP function?
==> yes it is enabled.

2) check the DS110j IP zone is it same as your PC as well as router?
==> yes it think so.. ds110j ip zone same with pc and router (starts with 192.168.1.**)

3) try turn off your PC antivirus / firewall
==> also did this put still nothing

if still cannot, than please call 03-2110 0005 or 03- 2143 1823 for remote support. we will try to help you to do the setting remotely
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router has set an IP for ds110j. I am able to access DSM thru firefox by giving the ip address... only DS assistant cannot seem to locate the unit. rclxub.gif

until what time will you be available... i am at office right now and can call you in evening only. who should i look for? many thanks in advance for your help bro.

This post has been edited by jojordeleon: Jan 4 2011, 07:26 PM
jojordeleon
post Jan 4 2011, 10:27 PM

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hi,

ds assistant now able to locate my drive in the network. i've downloaded the latest version from synology. now the problem is ds assistant cannot map the nas... message is connecting to drive but seems hanging... i need ur help again =(
jojordeleon
post Jan 5 2011, 01:29 PM

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QUOTE(denhock @ Jan 5 2011, 09:19 AM)
which user ID you use?
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first i used the id i created with r/w priveldges. that did'nt work... then i used the admin id... that also was not working...

 

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