Kini hari lima, bulan tiga

Deadline !!

Yer report on how fast or slow shitmyx is delivering here !

Here's mine, just tested, on 7AM ----

For a 2 Mbps line, 84Kbps upload, 134Kbps download.

On RS, 0 to 5Kbps speed.

On MU, 1 to 5Kbs speed.

How about yours??

HA?i can't download too from Rapid even i've premium account, now the speed is 0 even i've restart the modem (i suspect the IP) but before that is around 50-100KBps

The overall speed for 1MBps subscription

i cant opem any international site. even google wont load!

Same like before 5 march. No changing. I'm tried to get IP range 60.54 and 118.101 but it seem like difficult. 60.54 looks not stable after few hours it disconnected.

i was using 60.54, cannot surf at all

i heard that they are extending the '5' to '9'...wait summore lah

they only fix spam mail in their nut server. @tm.net.my

my email no longer receive spam mail.

I got problem getting an IP now dunno y. Last time can keep dc and reconnet back without problem now is dc d cannot even get an IP

i just download something from MU

You are being cheated by TM once more again! Postponed they take some cigar on the sea smoking until seok seok no peoples care their schedule job. 5th possible up to next month 5th!

Torrents damn sux no need snap for u to see, u will also know it then;)

This post has been edited by flodder: Mar 5 2009, 10:39 AM

lol, on the 1st march everthing went back to normal. Now on the 5th March which supposedly they fix the line, it went bad again. R they fixing or destroying it? I'm confuse. What an idiot.

Rapid..i think need to get good IP ?

TM is playing...sometime give us fast and sometime give us slow
it depends on their mood and own entertainment
if they think their internet abit slow....they make us slow...make themselves faster...lol
later when i'm back...i'll try download from easyshare....see what speed

Call 100 select 2 for english , then press for internet service. Get the name of the operator(don’t be shy to ask again, they have to give better still ask them to spell it out for you. A for america b for bombay,,stuff. You give them first.)

TM front line people are higly trained to put you guys off till you give up not to complain. Just be persistent with patience.Next they’ll give you the s*** stuff of verification with your streamyx name( the a for america thing,just get it ready) Then they’ll ask you to do this and that, tell them you have done all(in all fairness check your own hardware first b4 calling TM)

Tell them your nature of your complaint. Then get the report NUMBER! Note it down for future reference which can be very helpful.I’ll got hell a lot of nos to quote to them, to remind them how good a service they provide.

Note the operators will keep asking you is there any thing else, well if you are boiling hot, just let off your steam.Just remember the conversation is recorded.Aim at the company and not the operator.

TM own house rule is to attend to the problem within 2 working days(wkend excluded)
Just imagine if all you frustrated streamyx subscribers were to call in and insist on getting a number, it will look very good in their internal systems!! Go on flood them with your complaints

why not try use home phone and public telephone and call multiple time..with different names
and voice but complain the same thing....hahaha...give them some job to do...

Pretty normal for me.
Although slightly slower than what I normally would be getting.

1MB line here.

to check is fix or not..for me very easy...just need to go home and c connect to Sg server got high ping or not.....

My RS was horrible until I started downloading via the Cogent server.



When I download via any other server I get 5-10 KB/s. At least that's how it was yesterday. I haven't tried today.

This post has been edited by kazek: Mar 5 2009, 03:15 PM

btw.. i found out the download accelerator is useles...the only function can be use is resume download from some site.....if ur speeed fast...u dont even have to use download accelrator....if ur speed is slow..use wat also same....that y i not using anymore... just IMO la.. ^^

me at trg package 1.5mb..mu premium with idm can top to 220kb..
and rs still unstable...roger n out

512kbps line



download RS bout 25kbps.speed ok

This post has been edited by mkei87: Mar 5 2009, 06:51 PM

hey i notice some improvement its about ping..
last time speedtes.net kl server ping 100+ with 118 ip
now 75 o.o not bad...

damm. tmnut switch back 60.x range to (118.x , 115.x)

Connected Time 9hr 48min 26sec
IP Address 60.53

rs full speed

Download 416Kbps

Upload 188Kbps

As 7PM today for my 512Kbps package

1mb..
ip 124.13.xx.xx
download from ugotfile 100kb/s to 130kb/s
very unstable. dc a lot.

So,
Good for downloading but disconnect a lot.

how can u get that speed at 512KBPS package oh??
u cheat?

i think he mean kilo bit..

Last few days wasn't bad but not good. Today it went down the drain, Tmnut like to play games with us huh

Finally I am getting around 450KiloBytes/sec , phew its about time !

and how u do that prasys?

I am on 4Mbps package and this is the first time that I am enjoying downloading things at this speed

4.7GB DVD Iso only takes about 3hrs and 40mins to download - which isn't bad after all !

IP Address:118.101.114.104

RS 23Kbps max.. the rest of the world hovering around 15Kbps. Even Lowyat.net not yet finish loading. Damn this farking streamyx, yesterday i went to TM and scold 1 of their worker. Don't get me wrong, I know he's not the 1 to be blame, but it makes me a bit happy. DAMN!

I do not know for sure if the circuit fault problem from 18 Feb has been fully fixe. A few days ago, they supposedly recovered part of the bandwidth. We may see some improvement if it is fully recovered. But the different IP problem may still be there.

As we all know, some of us have been facing slow connections to certain websites, especially in the US when we are on certain IP ranges. We are all paying the monthly subscription fee and we should get a certain level of service and it should not be dependant on the IP which we get.

The issue here is the connections / routes that the traffic takes when you are assigned certain IP ranges. My own testing shows this clearly. For example:

When connected to 60 range, a route may be:
Outgoing: A -> B -> C -> D (good)
Incoming: D -> E -> F -> A (good)

When connected to 115 range, a route may be:
Outgoing: A -> B -> C -> D (good)
Incoming: D -> X -> Y -> A (bad)

This is why we have problems with download speeds when on certain "bad" IPs.

I spent about 2 hours on Tuesday with 2 Level-1 support and 2 Level-1 supervisors about the different quality of service we are getting from different IPs. I also got to speak with a Level-2 support and made a report which was passed on to the Level-2 manager and the Broadband Management Center.

On Wednesday, a TM technician came to my house to check on the slow connection issue. However, I only spoke to him at the gate as I told him this had nothing to do with my modem or wiring or my local connection. It was clearly a TM side issue. I don't know why TM is wasting their resources and the technician's time sending him over for a problem which is on their side and not mine.

A little while later, the Technical Dept from TM called me. I spent over an hour explaining the issues that we are all facing. TM is aware of this. There is clearly a problem with connections with different IP ranges. The newer 115, 118 etc are having problems. The older 60, 218 etc are not. However, since these IPs are distributed all over, it is not necessary that you will be in an area where you only get "bad" IPs. As we know, if you disconnect and re-connect, you may get a "good" IP.

I think these are some possible reasons. The problem could be that there are just too many customers for TM's infrastructure to handle. There may not be enough incoming bandwidth to cater for their customers usage. The routings being assigned to different ranges of IP is incorrect or not optimized. Their own local network is congested. Their network equipment as it stands cannot cope with the traffic.

It appears TM is in the process of doing upgrades and maintenance to their equipment and network. There are announcements about this if you call 100. How long all this is going to take we don't know. Perhaps they will shuffle or re-distribute the IPs to different areas to minimize these problems.

So if you are still having slow connections due to certain IPs, it is a problem on TM side, there is nothing much we can do about it. However I suggest that rather than all of us just complaining here, we at least make a report to 100, get a report number and request the report to be escalated to Level-2 technical dept.

Hopefully this will give TM more data on what users are experiencing. Perhaps they can focus on areas with lots of complaints and try to solve things there. I also think there needs to be lots of documented reports compiled and passed on to the higher levels so that they will do something about it.

Argh!!!!!!! the connection was good this afternoon...now it has turned back to shit

It's starting to suck since this evening. Need proxy to surf sites -.-

i get 60.53...... ip address.
surfing very smooth.

---

Added on March 5, 2009, 10:22 pmmine i didn't get that range.

This post has been edited by mkei87: Mar 5 2009, 10:22 PM

wat i can say is....not as bad as yesterday...but still not yet fully fix

combo 1mbps package.

1mbps TMnut = 8xxkbps

slow .... international site slow like shyt ....

location JB btw...

I don't know why the ping to SG is so high, before 9pm the ping is good and normal, but after 9pm the ping will go higher. It has been happening quite sometimes ago, what's wrong with TMnut?

mylinear: well said. judging pings, i think they are on to something today. im keeping my fingers crossed and hope this will be done sooner than later. at this point, i wouldn't quite actually bother them really. its a waste of time on my end and theirs since they are aware of the issue and are doing something about it

Thank you for your reply biatche. I just want to clarify that my suggestion was not meant to bother TM. It was more so that they have documented reports for their own statistics to indicate the extent of the problem. It may also push them to find a faster solution.

However, it is up to each of us to decide how much we want to do to get this solved. Hopefully as you say, things are getting better.

my line is kinda back to normal...
bt and zshare download back to stable
BUT i can't access gmail...dn't know why....load so slow and some other international website as well

u can`t access gmail, i`m cannot access hotmail and any microsoft website..

See:
http://www.streamyx.com/whats_new/whats_ne...rticle_20090306

My connection is still dodgy. Max Download speed on a 4MB line is 280KBytes/ps. International sites awfully slow or don't load at all. And in the last 30 minutes even loading LYN pages takes a few refreshes.

since Mar 5th all TMNET lines is OK, the users only is not OK, user only got problem

so some people are having a good time, and others like myself are having a nasty time.

getting 300 ping to both dns now.

Sites like Rapidshare is functioning as per usual, but some website still remain slow

and now my MSN keeps disconnecting

I notice last night there was a short period where there was no any international connection at all, for 1 or 2 minutes... since then my MSN randomly disconnected.

what the hell...

I have good and bad times. But never terrible ones..

IP Address: 60.52.xx.xx

Speed: Down 857Kbps Up 411Kbps

RS: Crawling @ 5Kbps

MU: Same as RS.

YouTube video dosen't load, slow streaming of videos, even using my 'Speedup YouTube Method'

What a shame for a NO.1 ISP in Malaysia.

TMnut

hahaha....i'm same as yours....deposit files, RS and netload are crawling
but BT, zshare and easyshare is fine...fast
gmail can access but very very slow....u using 1 MBPS package?

goodjob shitmyx. you made me wait for this?

My Streamyx 1.0M line is smooth already yesterday nite. Download speed is 1546Kbps while upload is 386Kbps using Speedtest.net

which server?

My IP range is 60.x.x.x

thanks for telling but i'm asking which server did u test with speedtest?

KL

can u test with international server? i wonder if its only me with such suckish ping and ul rate..

TMNUT can suck my.....


Link blows.....

same ~still slow when surfing international web like cnn.com,bbc.com,facebook can't even load ~sad wat hell shitmyx
but lucky megaupload can up to 70kB/s and RS 50+- kB/s still can use la~better than <10kB/s like be4

Minimum = 417ms, Maximum = 420ms, Average = 418ms

C:\Documents and Settings\Pek>ping mume.org -n 20

Pinging mume.org [129.241.210.221] with 32 bytes of data:

Reply from 129.241.210.221: bytes=32 time=418ms TTL=46
Request timed out.
Reply from 129.241.210.221: bytes=32 time=419ms TTL=46
Reply from 129.241.210.221: bytes=32 time=420ms TTL=46
Request timed out.
Request timed out.
Reply from 129.241.210.221: bytes=32 time=419ms TTL=46
Reply from 129.241.210.221: bytes=32 time=418ms TTL=46
Reply from 129.241.210.221: bytes=32 time=417ms TTL=46
Request timed out.
Reply from 129.241.210.221: bytes=32 time=418ms TTL=46
Reply from 129.241.210.221: bytes=32 time=418ms TTL=46
Reply from 129.241.210.221: bytes=32 time=417ms TTL=46
Reply from 129.241.210.221: bytes=32 time=419ms TTL=46
Request timed out.
Request timed out.
Reply from 129.241.210.221: bytes=32 time=417ms TTL=46
Reply from 129.241.210.221: bytes=32 time=418ms TTL=46
Reply from 129.241.210.221: bytes=32 time=418ms TTL=46
Reply from 129.241.210.221: bytes=32 time=417ms TTL=46

Ping statistics for 129.241.210.221:
Packets: Sent = 20, Received = 14, Lost = 6 (30% loss),
Approximate round trip times in milli-seconds:
Minimum = 417ms, Maximum = 420ms, Average = 418ms

C:\Documents and Settings\Pek>

Yea, 1Mbps package.

60.48 now.

Rapidshare download at 12 KB/sec.

On 60.52 and 112 Iprange was getting sub 1 KB/sec.

Not too bad for local link today

Local nothing to surf actually except malaysia news sites

Surf speed low.
Disconnect high.
Download Speed HIGH?

haizz, very funny, we pay for 1mbps line, rm88, but never get what we paid.. singaporean, pay ard sgd 40, get 8mbps already =,= get full speed somemore..

Singapore vs. Malaysia

It's like hell and heaven
Or you can say it's diference is like sky and land. In chinese got this word. Which i forgot.



Their tech is higher than us, because their land small, fiber optics also don't cost much (I think)
So, wait till 2020 and we'll have 1Mbps unthrottled.

nah, basicly, theres only 1 diff between malaysia and singapore.

Malaysia - govt let tmnut monopolize all and no real competitor
Singapore - 2 main isp (that i know, singnet and starhub). compete each other.

if malaysia govt let tmnut compete with others, i bet we may be able to achieve 10mbps at rm88, or even lower price at higher speed

This post has been edited by ruffaz: Mar 6 2009, 06:32 PM

This post has been edited by tonynk9: Mar 6 2009, 06:50 PM

LuLz...

if have channce...wanna go experienced their 100MBPS
haha...only HK and SG have...nearest one is SG

what is shitmyx doing ? speed getting worse here instead of better....megaupload only able to get 15kBps usually is 100kBps

isn't the cable suppose to be fixed ? what excuse now ?
haiz....really pissed !!
stuck with stupid ip 118.100.xx.xx

here = Subang Jaya

This post has been edited by frozz@holic: Mar 6 2009, 07:09 PM

can we import ISP from singapore ? x.x ....
just kidding , hahaha
but i am getting ok download speed now .... (160kb/s max)

here = pandan area

They spend less, they earn more. Question now is, where is the money?????????????????????

Ooo... i see.

Like hand phones company have around 3. I think~
They battle each other for best technologies.
If 2 ISP, battle each other for best technologies = Faster internet and reliability?

i think it is easier to just take maxis / digi for example ... each trying to give a better offer to attract customer

well,read this, singtel launched a satellite b4.. i guess we can make use of it?


haizz, small country already throw out satellite to the space long time ago, just for data transfer to satisfy their cstmer. big country? cannot do anything, just know how to suck the money and build tall tall building and keep sucking our money. ~.~

This post has been edited by ruffaz: Mar 6 2009, 08:43 PM

Seriously people, where has all our money gone for this lousy service? How have they been spending it? Whose taking em?

all go into their pockets
none is used for developement at all

pings have all gone to shit again!!!!! fvcuking shitmix!

Lets unsubscribe streamyx?

i do not feel the speed !!!!

ping to singapore using speedtest.net is 260ms...no improvement yet for my internet. T_T

mine is actually worse today compared to previous few days

can't read cnn, bbc news site...

Using Streamyx 1Mbps package.
IP Address: 60.49.xxx.xxx
Location: BTR, Cheras
D/L Speed: 70 - 100 KB/s

LOL...my speedtest is crazy or screamyx is crazy..coz torrent and surfing are slow right now

the capped the bandwidth. Dielah. downgrade to rm66 a month.

Screamyx bad service = MAKAN DUIT HARAM

I try download from "famous" download site.(rapidshare/megaupload)
Is slow.
But when I try download from other provider.
like UGOTFILES
speed reach up to 100kb/s+

Just to remind TS, the date has came and go, today is March 7.
My speed is back to normal. So hopefully TS can close thread. Thanks.

too bad my speed havent gone back to normal yet. its faaaaar below normal..

my speed is fine, is just too unreliable.
disconnect a lot.

Fine day, fine speed~~~wiki still takes about 10 seconds to load~~for me

This post has been edited by n0v4m4r1n3: Mar 7 2009, 11:07 AM

damnnnn my speed still suck....
what happen wit screamx promise?
menyusahkan customer betul la streamyx nih!!!!!

Yesterday was superb and today it goes down the drain again

I am getting 20 KiloBytes/sec for 4Mbps line. Bah , I'll just have to get used to it , at least I am uploading at 40-45KiloBytes/sec !