Me : Hi, good day
CS : IC pls
Me : ... *mood spoiled* gives IC number
CS : *bla bla verification question* Ok
Me : ... ok, so I would like to check my application status
CS : Your application for EON bank GOLD card had been approved.
Me : I didn't apply for a gold card? Mine's classic.
CS : It says GOLD card ms.
Me : Means it's wrong.
CS : It's an upgrade offer to you.
Me : Nobody called me for approval.
CS : Why you don't want a gold card?
Me : Cos I need to swipe for 24 times instead of 12 times for classic card
CS : You can cancel it in 6 months.
Me : But I've done a BT
CS : So you need to fully settle it before cancel.
Me : So I've paid interest upfront and I need to fully settle it just to terminate the card?
CS : That's right.
Me : My BT ties to a 12 months plan.
CS : Then you need to utilize the card for 12 months and cancel it.
Me : So EON bank is forcing me to use the card?
CS : You've applied for it.
Me : I've applied for a classic card.
CS : We offered you a GOLD card, it's an upgrade.
Me : What's your name please?
CS : ...
Me : What's your name?
CS : Keepa
Me : Did you know you need to introduce yourself instead of just asking for IC number and all those verification question? You didn't even greet me.
CS : Do you want to cancel your card?
Me : ....