Downtime The "extreme Screamyx slowdowns" Thread, Internet too slow ? Keep us up to date
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 Feb 23 2009, 07:35 PM
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Junior Member
39 posts Joined: Jan 2009 From: Waikiki, Hawaii   
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QUOTE(andrew9292 @ Feb 23 2009, 07:34 PM) worst part is not knowing what is causing it, even TM doesnt give any message or whatsoever about this, which means they dont even know the cause man....wat the hell. if they knew why hide if from us They afraid you will ask for rebate or refund   |
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Feb 23 2009, 07:38 PM
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Junior Member
157 posts Joined: Dec 2004
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finally.... after the 20th modem restart i managed to get the 60.49.xxx.xxx ip. thank u s**tmyx. and f**k u too
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Feb 23 2009, 07:38 PM
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Senior Member
955 posts Joined: Sep 2008 From: Petaling Jaya
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QUOTE(borgkye @ Feb 23 2009, 07:35 PM) They afraid you will ask for rebate or refund i bet loads of ppl will ask for rebate wether they tell or not. but i just dont wana waste my time claiming a few ringgit... see la how long this problem stay...if a week i will ask for rebate surely. |
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Feb 23 2009, 07:39 PM
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Junior Member
44 posts Joined: Feb 2009
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omg, maybe we should have some sort of rally since stupid screamyx is freaking slow. It may seem that we have many supporters who despise the uselessness of screamyx. Someone become the leader here XD
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Feb 23 2009, 07:47 PM
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Senior Member
1,116 posts Joined: Mar 2008 From: Arsenal Lounge
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QUOTE(sieg_wahrheit @ Feb 23 2009, 07:38 PM) finally.... after the 20th modem restart i managed to get the 60.49.xxx.xxx ip. thank u s**tmyx. and f**k u too Trying my luck. After about 5 restarts I've only managed to bounce between 60.51.xx and 60.53.xx  |
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Feb 23 2009, 07:49 PM
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Senior Member
5,644 posts Joined: Feb 2008 From: Heaven to HELL
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my port can nvr get 60.4x......................
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Feb 23 2009, 07:50 PM
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Junior Member
150 posts Joined: Jan 2009
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SLOW since Friday....BT slow, RS slow...now even surfing also slow!!!!
 Wat to do...maybe call them later. And call everyday!!! |
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Feb 23 2009, 07:55 PM
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Senior Member
974 posts Joined: Jan 2009
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QUOTE(old_calculator @ Feb 23 2009, 07:23 PM) hey where you guys look for the news at streamyx.com.my? i cant find it What news are you looking for there? An explanation about the current problem? An update about the current problem? If so, please look harder and you will see that it is NOT there at this time... |
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Feb 23 2009, 07:56 PM
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Senior Member
1,116 posts Joined: Mar 2008 From: Arsenal Lounge
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I got 60.54.xx and at least I'm now downloading at 30-60 KB/s rather that 1-10 KB/s
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Feb 23 2009, 07:58 PM
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Senior Member
5,644 posts Joined: Feb 2008 From: Heaven to HELL
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QUOTE(Mooshi @ Feb 23 2009, 07:50 PM) SLOW since Friday....BT slow, RS slow...now even surfing also slow!!!! i edi call dem everyday.Wat to do...maybe call them later. And call everyday!!! i know its useless, since i cannot on9, i call the CS to amuse me. listen to their crappy ans to my question........  |
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Feb 23 2009, 08:00 PM
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Junior Member
39 posts Joined: Jan 2009 From: Waikiki, Hawaii
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QUOTE(kazek @ Feb 23 2009, 07:56 PM) I got 60.54.xx and at least I'm now downloading at 30-60 KB/s rather that 1-10 KB/s My rs premium still downloading at 3 KB/s max |
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Feb 23 2009, 08:02 PM
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Newbie
0 posts Joined: Feb 2009
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The response I got after complaining:
Thank you for contacting TM. Firstly, we would like to apologise for the late response. Referring to your e-mail dated 21st February 2009 on the slow connection. Kindly be informed that currently customer may be experiencing slow connection to International website or link, this had been occurred from our end. Restoration works are still in progress by our Technical Department. It is advisable for you to monitor your Internet connection and call our helpdesk at 100 to know the status of restoration. Thus, we sincerely apologise for any inconvenience caused. For further assistance or feedback, kindly e-mail us at help@tm.com.my . Alternatively, you can also contact TM at 100 and select "Internet Services". Regards, Mu'adz Customer Care Support, Internet Services, Customer Service Management, TM Retail. www.tm.com.my (SR: 1-4321697687) |
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Feb 23 2009, 08:02 PM
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Junior Member
44 posts Joined: Feb 2009
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QUOTE(borgkye @ Feb 23 2009, 08:00 PM) My rs premium still downloading at 3 KB/s max Is the rapidshare download THAT bad? Ya'll are using internet download manager to download it, aren't you? Haven't tried lately coz my RS premium expired. >< |
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Feb 23 2009, 08:03 PM
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Senior Member
1,116 posts Joined: Mar 2008 From: Arsenal Lounge
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QUOTE(borgkye @ Feb 23 2009, 08:00 PM) My rs premium still downloading at 3 KB/s max If you play around with you modem enough times you might get lucky. My modem is downstairs and I have to keep making trips to restart it but it's worth it now that I'm getting some decent speed. |
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Feb 23 2009, 08:04 PM
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Senior Member
1,129 posts Joined: Jan 2003
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yada yada yada their reply is a f***ing template la
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Feb 23 2009, 08:07 PM
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Junior Member
39 posts Joined: Jan 2009 From: Waikiki, Hawaii
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hahaha same old lame excuse
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Feb 23 2009, 08:09 PM
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Senior Member
5,644 posts Joined: Feb 2008 From: Heaven to HELL
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i just receive my email.
CODE Dear Mr. xxx (confidential) Thank you for bringing this matter to our attention. We write in response to your e-mail dated 21st February 2009 pertaining to the matter above. We refer to your rebate request regarding on slow connection issue. Kindly be informed that we already proposed a rebate and we wish to inform that the adjustment has been approved by our management on 23rd February 2009 with amount of RMxxx. Kindly refer to your next TM bill for future clarification. Pertaining to your slow connection issue, please be informed that we have forwarded this matter to the relevant department to proceed with further investigation pertaining to the issue as we found the issue has not been resolved yet. We highly appreciate your co-operation to give us some time to conduct a thorough investigation and we will do our best to solve this matter. We hope the above reverts to your query. For further assistance or feedback, kindly e-mail us at: help@tm.com.my. Alternatively, you may also contact TM at 100 and select "Internet Services". Thank you. Regards, Aida Hafiza Customer Care Support, Contact Center Management & Internet Services, Customer Service Management, TM Retail. www.tm.net.my This post has been edited by tech3910: Feb 23 2009, 08:12 PM |
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Feb 23 2009, 08:10 PM
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Junior Member
153 posts Joined: Jun 2008 From: From >>>> to <<<<
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internet connection started to slow back at around 2010
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Feb 23 2009, 08:11 PM
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Junior Member
206 posts Joined: Dec 2008
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QUOTE(tech3910 @ Feb 23 2009, 08:09 PM) i just receive my email. CODE Dear Mr. xxx (confidential) Thank you for bringing this matter to our attention. We write in response to your e-mail dated 21st February 2009 pertaining to the matter above. We refer to your rebate request regarding on slow connection issue. Kindly be informed that we already proposed a rebate and we wish to inform that the adjustment has been approved by our management on 23rd February 2009 with amount of RM112.50. Kindly refer to your next TM bill for future clarification. Pertaining to your slow connection issue, please be informed that we have forwarded this matter to the relevant department to proceed with further investigation pertaining to the issue as we found the issue has not been resolved yet. We highly appreciate your co-operation to give us some time to conduct a thorough investigation and we will do our best to solve this matter. We hope the above reverts to your query. For further assistance or feedback, kindly e-mail us at: help@tm.com.my. Alternatively, you may also contact TM at 100 and select "Internet Services". Thank you. Regards, Aida Hafiza Customer Care Support, Contact Center Management & Internet Services, Customer Service Management, TM Retail. www.tm.net.my  |
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Feb 23 2009, 08:12 PM
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Senior Member
2,162 posts Joined: Sep 2004
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I notice the speed is dependent on the time. Just now it was running smooth but when it reach 8pm, the speed kinda slowdown
Throttle? |
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