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Wireless Broadband ★★DiGi 3G Broadband Thread★★, Broadband done right

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davidmak
post Apr 16 2009, 01:47 PM

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I am interested to get Digi Broadband too. Now I am in a dilemma as whether to buy my own modem or get theirs. Digi is providing Huawei E219 modem while the ones wide available in LYN is E220. Which one is the newer model? I know both have similar specification, more like a cosmetic redesign.
davidmak
post Apr 16 2009, 11:19 PM

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QUOTE(clayclws @ Apr 16 2009, 11:02 PM)
Hmm..there's a lot of confusion here. Please help to clarify what I state below. Thanks.

1. Discover package (RM58 - 3GB cap)
- After exceeding 3GB, you will be charged RM0.15/10MB
- After exceeding 3GB, your speed will be throttled to ???
- Max per month is RM138 no matter how much you download.

2. Explore package (RM108 - 10GB cap)
- After exceeding 10GB, you will be charged RM0.05/10MB
- After exceeding 10GB, your speed will be throttled to ???
- Max per month is RM138 no matter how much you download.

3. Extreme package (RM188 - 20GB cap)
- After exceeding 20GB, your speed will be throttled to ???
- Max per month is RM188 no matter how much you download.
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If I remember correctly, Plan Discover and Explore only gets throttled once you hit maximum chargeable price of RM138. After exceeding 10GB you can continue to use at full speed but you will be paying at different rates for every 10MB. You're still paying mah so how can they throttle you. You only get throttled once you hit the maximum chargeable price.

Digi's price structure is more progressive and it suits many different type of users. Some use more some use less. So you pay progressively also. This is better than charging a fixed price and give you a monthly data budget and then throttled you once you hit that limit. If you work out the calculation, you will realize that the Digi's price is actually near other service provider's price. Just that their base price is very attractive. Once you include those progressive fees... it'll add up.

By the way, I registered for mine this evening. Explore package. Only required to pay RM100 up front (no more as indicated by Digi Broadband website). No need auto-billing, etc requirements. Also the modem price is 50% also (was told it is a promotion starting today). Digi said you can pay full amount for modem (RM15x12months or RM25x12months, after 50% price reduction). Can swap plans on the go. Explore can go Discover and vice versa. Cannot go Extreme.

Speed is decent and was maxed at 1Mbps/384kbps. I believe it can go higher (cause it was consistent 1Mbps) but should be capped due to my plan. However, inside house reception is very bad. Cannot get HSPDA all the time. Need to find a nice spot. Once step out, signal is very very clear and you'll see the resultant speed as well.
davidmak
post Apr 17 2009, 10:57 AM

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QUOTE(mac.tay @ Apr 17 2009, 09:45 AM)
anyone receive 1st bill from digi?

any additional funny funny charges?
like itemized billing rm3, etc....
thx bros~
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According to the Digi specialist who attended to me, he said there'll be stamp duty on the first billing (RM10). I asked him if I use auto-billing will there be any deductions from the monthly bill and he said there will be no such thing for Digi broadband service.

By the way, are Digi Broadband subscribers given any online account like OCS where we can check out billing and usages online? Anyone guys?

QUOTE(KLlee @ Apr 17 2009, 10:19 AM)
Yes i do.. I got disconnect randomly. Played online games a lot. So occasionally the line drop. Just like lost of packets. Have to reconnect again to network. Wonder y.. I guess its pretty normal for wireless or 3G.
*
Same here. I get disconnected from Live Messenger and browser loosing connection even though the Digi/Huawei Dashboard did not record any disconnection. I think an IP is refreshed but it was made transparent to the user.

Can anyone help provide a link where I can download Huawei's latest dashboard? Maybe it can provide better stability on connections? Just a guess.

davidmak
post Apr 17 2009, 03:05 PM

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QUOTE(ihawk98 @ Apr 17 2009, 11:48 AM)
i understand from my friend who has subscribe that yes, you actually must use OCS since e-billing is default.  i went to OCS page just to check just now and there is a link for broadband user too.
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Yup confirmed with customer service. New subscribers need to wait 3 days for the processing of their profile to complete. Then only we are able to register. Don't know whether this is true... but I haven't tried registering yet. I attempted yesterday evening but was rejected. Service is already available though. I'm happy that they can activate my connection in just 15-30 minutes just like subscribing to a voice plan.
davidmak
post Apr 17 2009, 05:27 PM

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QUOTE(mac.tay @ Apr 17 2009, 05:14 PM)
how we know our billing date of the month?
i wanna know which day of the month i reset my usage meter...

the sales person told me credit card auto-debit can deduct rm5 from bill, duno real bo
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Yeah very confusing. Some say yes some say no. I think can find out about the billing date via OCS. Or maybe call their support line.
davidmak
post Apr 17 2009, 07:21 PM

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QUOTE(zwanvedder @ Apr 17 2009, 06:27 PM)
im just wanna ask...when i plug in my modem(not in the coverage area lar, oni around 2-3 km away from coverage area),it stated that digi 3G is available, but when i click the connect button it just show EDGE hmm.gif ....y ha, or may be that area gonna have 3g or hsdpa coverage soon.... brows.gif
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Yeah that happens. Actually the WCDMA/HSDPA reception quality is too weak at your area even though there's a signal. So you surf for awhile it'll drop off to EDGE networks. Same thing happen to me in my home and office. It'll drop off to EDGE. At home, when I go to my room, fuyoh! Full bar HSDPA and consistent max speed.

QUOTE(allrightall @ Apr 17 2009, 05:41 PM)
with 50% off the modem price, very worth it to wait for digi 3g broadband, huawei e160 is sellling for rm 399 here in penang, even csl modems are rm 375, really siaoww the pricing here.
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Yeah, I was delighted also to hear that from Digi. I was thinking to buy my own modem (E220) but they were selling it between RM250-300 (depending on warranty, some are returned units with limited warranty). When I hear that the E219 modem can be had for just RM180 (or RM15 x12), I quickly grab it. Of course, at some point there is a slight possibility that Digi (and other telcos) maybe giving it for free.

But you're right. The ones selling outside is overpriced. I don't think they are valued properly. But Huawei seems to have a majority of the marketshare from telcos ya... haha! Every telco is offering Huawei USB modems.


By the way, anyone of you have problem with IM? I seem to be disconnected every now and then on Digi even though my signal is excellent and surfing is fine.
davidmak
post Apr 18 2009, 10:57 AM

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QUOTE(yongkailoon @ Apr 18 2009, 10:47 AM)
Same here, frequent disconnection and often I need to refresh the page. It could be that they are doing something to their network for the time being.
*
Same here too. The Digi Dashboard doesn't show any disconnection but you will see that the data transfer will momentarily stop for nothing. During this idling, I guess this is where things are disconnected. I wonder if we can check IP from the dashboard, if it is changed then sure disconnection has happened. As a result, my Windows Live always get disconnected and I have to refresh the webpages from time to time (as they will time out). Signal reception is very strong though.

I realize, if we keep transferring data or downloading something the disconnection will be lesser. Wondery why.
davidmak
post Apr 18 2009, 04:45 PM

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Seriously I can say something good about Digi. The service experience and quality has been very consistent and stable. I've brought it to a few places and it can connect to HSDPA and WCDMA all the time. Even on places that was not plotted in their own coverage map. Probably it is not updated but at least I am impressed.

Of course, the number of Digi broadband subscribers are increasing so we don't know if these conditions will be permanent any longer. That'll be something I will be writing few months from now. For now, it has met my expectations. Although I was hoping it can achieve higher than 1Mbps transfer rates (it didn't), but thats ok since my plan is not the Extreme. It is already very good considering my Streamyx cannot maintain its consistency during download. With Digi, its the max all the way during file downloads.
davidmak
post Apr 19 2009, 09:09 PM

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QUOTE(NicolasLau @ Apr 19 2009, 12:46 PM)
see my speed 2
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You are subscribing Extreme plan is it? Hehehe so nice the speed. But I'm happy with mine even though it is 1Mbps. At least it is consistent minus the disconnection problem though. Lets hope it doesn't happen during a download. Haha!
davidmak
post Apr 20 2009, 07:26 AM

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» Click to show Spoiler - click again to hide... «


Good price, good price... rclxms.gif
davidmak
post Apr 20 2009, 07:58 AM

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QUOTE(mzms @ Apr 20 2009, 07:56 AM)
I wonder when they will have this service in Kuching... DIGI EDGE signal is now very strong and stable where I am at.
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It will deploy sooner or later. Right now, its more about covering the major cities. It will come.
davidmak
post Apr 20 2009, 11:08 PM

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QUOTE(talrasha @ Apr 20 2009, 07:20 PM)
still waiting for Digi broadband to reach my place in Tmn maluri.  Darn it, short of 100-300meters to my house.  Other parts of taman maluri is covered though.. urggghh.. but checking on my phone, there is a 3g digi.. all i can do is wait now.

anyway preducer,

i think digi broandband will run fine on online games, though i dont know what kind of games though.  I play Left 4 Dead(FPS) and occasionally TF2 on celcom 3g (384kbps with 200+ms), runs fine too except with few minor hiccups here and there especially on saturday night.  So, i think (just an opinion not fact..huhu), digi broadband probably would do just fine.
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I believe Digi broadband is heavily expanded its coverage. I've been to a lot of places where its coverage map did not list it but I still able to get WCDMA/HSDPA at full bar! thumbup.gif Also I was at another location where it is 2-3 blocks away from the border of coverage and I can still get at least 3 bars of reception. Downloading also no problem.

Actually I don't quite believe the coverage map. I believe they underestimate it to allow tolerance in case broadcasting conditions did not favor ideal performance expectations and cause the actual coverage to shrink.
davidmak
post Apr 20 2009, 11:15 PM

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QUOTE(shinjite @ Apr 20 2009, 11:11 PM)
Coverage maps won't be quite up to date at times
But to those who are selling it like those DiGi dealers and etc, they rely heavily on it, so once checked and its out of coverage even though in that area, you might get 3 bars of WCDMA, its the customer's risk whether to sign it or not.
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True also. But Digi has so far exceeded my expectations. WCDMA/HSDPA is available at 90% of the places I travel to (10% being my office, no line and back to Edge). Most important is that my home (particularly my room) has full bar and good reception quality.

Well of course, minus the frequent disconnects. After thing has settled down, everything seems to fall in place and I get good download speeds.
davidmak
post Apr 21 2009, 02:02 PM

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QUOTE(yongkailoon @ Apr 21 2009, 10:29 AM)
The map is just for a reference purpose and it isn't updated every single day in my opinion. I've tested at areas which isn't covered based on the map and I'm still able to get 3mbps.
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Yeah, a very humble reference. I was at a location which is 2-3 blocks away from the coverage (much further than the chart provided here) and I can still get full speed! thumbup.gif
davidmak
post Apr 22 2009, 01:12 PM

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QUOTE(talrasha @ Apr 22 2009, 08:41 AM)
Hmm, speaking of worst case scenario, if i just get 1 bar of wcdma, can i still surf at 3g speed and "off 1 bar of wcdma" meaning it will resort to edge speed?
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The likelihood of the modem dropping to EDGE speeds will be higher. Also at such receptions (nevermind how many bars available, we should talk about signal strength, DSSI), the speeds will be unstable too and a lot of 're-transmission' will happen. As a result, your download speeds will be affected and also experiencing loss packets. So the modem will most likely switch back to the nearest cell tower which is most likely an EDGE-only connection (since the 3G transmitting tower is far away).

Weather conditions will also affect coverage at these bordeline areas. Coverage can wider at ideal conditions and coverage can be worse during bad conditions.
davidmak
post Apr 22 2009, 01:24 PM

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QUOTE(talrasha @ Apr 22 2009, 01:13 PM)
i guess, once you reach the limit, they throttle you back to 128kbps right (for 3.6mbps)

even with the digi discover, explore and extreme broadband, there is a usage volume of 3gb, 10gb and 20gb respectively.
See here

Unlimited means differently according to them as we see it in laymen term.  Speaking of blacklist, aint sure.  You may try your luck.
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Unlimited actually only applies in the time you can use the service. As with current broadband connection approach, there are no dial-up procedures to follow. Its an always on connection. Compare this to our traditional dial-up internet, we are charged according to the duration we use for that particular session. Reason being we're using the land-lines infrastructure and TM charges few cents per minute. So even if you not downloading anything, you're still using utilizing the phone lines.

Current broadband always on connection can accommodate an almost unlimited number of users anytime without going through TM's voice land-line systems (therefore skipping the usual charges). We have mobile broadband now that skips TM's entire infrastructure. So this calls for a different approach in billing customers/users. They now either charge a fix rate per month (flat method) or charge according to the number of data transferred (progressive method).

They play this new rules to old internet dial-up users giving them a sense of unlimited in those 'old perspectives'. In the new approach, unlimited has a different meaning... as in NOT SO unlimited anymore since you are charged by the data you transferred. There are more reasons like bandwidth charges, etc but that calls for a different discussion.
davidmak
post Apr 22 2009, 07:11 PM

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QUOTE(PrinceCaspien @ Apr 22 2009, 06:54 PM)
posibble to connect to 2 pc or not? using the usb modem
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Yes that is possible. You need to make sure both PC is connected together either with WIFI adhoc, point to point LAN, etc. Then connect the USB modem to one of the PC. Then share the wireless broadband connection to the other PC by bridging it via the network that connect both PCs. The main PC will become a gateway and the other slave PC will be able to go online though the main PC.

The downside is, the main PC must be operational in order to share the wireless broadband connection unlike a dedicated router which does not involve a PC.
davidmak
post Apr 22 2009, 11:19 PM

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QUOTE(mac.tay @ Apr 22 2009, 10:26 PM)
[attachmentid=921987]

Added on April 22, 2009, 10:28 pm
*
Where did you get this console? Can share with me?

QUOTE(talrasha @ Apr 22 2009, 10:43 PM)
Ohhh My mY, i am getting confused.. LOL
since you said 130-140kbps... that was why i am asking are you on edge (errrr.. lain pulak bunyi).

should you have stated 130-140KB/s then i would know you would be on digi broadband.  The diff is the "B"

anyway, glad to hear that you re on broadband speed.. rclxms.gif  so that means, i might get that speed too
since my coverage area is near..  drool.gif

on edge - we will get around 20KB/s-30KB/s not 20kbps (that is even worse than dial up (56k),
cause 1KB/s = 8kbps (right all sifu here?.)

My steam is currently downloading server at 42-48KB/s = 336-384kbps which to me is the right speed since i am on Celcom Broadband Prepaid with 3G speed only
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Yes, on Digi Broadband (WCDMA/HSDPA) I can achieve a very real 100-150KB/s transfer rate (1+ Mbps)! Thats like so much better than on my Streamyx line. Although I can achieve 800kbps on speedtest.net, download is usually a hit and miss due to the traffic shaping. Some downloads can achieve 80-90KB/s but others are 20-30KB/s. With Digi, all of them can be downloaded at a consistent 90-100KB/s on average. Very happy with this consistent service performance.

I hope Digi will maintain as such. I like when people don't impose rules and restrictions on services like traffic shaping. Traffic shaping and other similar mechanism are so 'destroying the market'. It prevents market innovation and cause progress to stagnant.

This post has been edited by davidmak: Apr 22 2009, 11:20 PM
davidmak
post Apr 23 2009, 09:55 AM

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QUOTE(talrasha @ Apr 22 2009, 11:56 PM)
davidmak,

Yeah.. hope Digi will maintain its two-thumbs-up portfolio.  Been happy with digi edge unlimited and been waiting for so long for Digi Broadband.

And i hope to in a not-so-distant future, Digi will offer 3G on its mobile services.

That speed mentioned by you, just makes me drool drool.gif  drool.gif  drool.gif
*
Yes agreed. Although I am very happy with Digi Broadband (WCDMA/HSDPA) but when in areas without these coverage naturally the modem will fall back to EDGE. At these EDGE speeds, the speed is very very slow for me. Its more like dial-up modem speed. However, I see people very happy with DiGi Edge. What kind of data rate should I be expecting on EDGE?

My average download on EDGE is only around 6-9KB/s (20-80kbps). Loading Facebook is extremely slow and even slower than on Streamyx's suckiest day. In my house, there are several interior location where reception is bad and the modem will fall back to EDGE. Probably its a 'blackhole' hahahaha! Anyway, is there a way to keep the modem locked on WCDMA/HSDPA? The reception at these areas are usually 1-2 bars. It work fine but the modem will soon fall back to EDGE.
davidmak
post Apr 23 2009, 01:24 PM

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QUOTE(kelvin88 @ Apr 23 2009, 11:33 AM)
Set your modem to detect WCDMA only network.
It's inside the network settings.
*
Great, I didn't know about that. Thanks very much!

» Click to show Spoiler - click again to hide... «


Hmm... based on what you said, probably my modem isn't Class 10 and less competent with proper EDGE modems/phones. I using Digi's modem here, the Huawei E219. hmm.gif


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