I have been told by a supervisor-rank person in the PCFAIR KLCC that for the explorer plan, after exceeded 10GB fair usage, your speed won't reduce nor they charging you extra. is this true? Because my friend subscribed last month and he told me after 10GB, digi is charging him something like 5sen per 10MB... but then, I can't find any of the related fair usage policy charging information from the digi website (their fair usage policy are just a general page descibing what is fair usage only). If this promotion I was being told is valid, then isn't the explorer package is totally rubbish? and also, those who subscirbed digi broadband last month, isn't it is quite unfair to them?

2nd, the promotion 3.6mbps... I'm not really that understand. I'm using the usb stick modem provided by them, the max can only go up to 1000+/- kilobit (divide 8 if you wan to know how much kilobytes)... it's way below their 3.6mbit/s speed. is this normal?

3rd, the so called penalty fee if I cancel my package before 12months period, let's say I cancel my package on the 2nd month and I'm going to pay RM150 penalties.. after that, is the usb modem stick mine or I'm going to return back to Digi?

I hope someone from digi or with sound knowledge of the current digi package/digi PCFair promotion package can clear off my doubts above, else I going to cancel the package within 7 days to get my refund.

Thanks!

This post has been edited by choongyouqi: Aug 2 2009, 05:53 PM

PJ also. I thought it was because I exceeded my quota

This post has been edited by choongyouqi: Aug 4 2009, 11:49 PM

yaya! same problem here, cannot access google and facebook! location SS2

yeap! since monday midnight. haha... the all-day max speed now is around 15kb going to unsubscribe it soon

sucks digi. still yet to reset the monthly quota. somemore carry forward my previous quota and said I dont have have remaining bandwidth until 15feb :S