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Wireless Broadband ★★DiGi 3G Broadband Thread★★, Broadband done right

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davidmak
post Jul 6 2009, 09:54 PM

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Anyone went to Midvalley last Sunday? I saw that they had a promotion on the Explore plan. Free modem and monthly data of 10GB at RM78/month. The program only applies to selected roadshows.
davidmak
post Jul 16 2009, 07:31 PM

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QUOTE(Voxe @ Jul 16 2009, 09:39 AM)
I just looked at the map and found that DiGi 3G does not cover Bukit Jalil. Anyone from there can confirm this?
*
Yes confirmed Bukit Jalil don't have but around Bukit Jalil has coverage hehehe... I am at Technology Park Malaysia and there's no 3G as well.
davidmak
post Jul 16 2009, 10:30 PM

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QUOTE(Voxe @ Jul 16 2009, 08:24 PM)
This is so disappointing. DiGi has the fastest, stablest and cheapest broadband...
*
Only on local sites. Apparently on my area (at least), international sites has been sluggish today. Youtube is slow. I wonder why...
davidmak
post Jul 17 2009, 06:41 PM

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QUOTE(allrightall @ Jul 17 2009, 04:04 PM)
Just call 016 299 3333, they will ask you about the numbers printed on your sim card, then they will be able to tell you your network ID.
Really good price you bought one. thumbup.gif


Added on July 17, 2009, 4:55 pmInternational links speed slow, youtube slow, only kl fast, WTF?

» Click to show Spoiler - click again to hide... «


Can anyone having the same problem here with good communication skills, call up DiGi and ASK the kaw kaw whats going on? Only KL server and local server is fast, international are like turtle.
*
Things seem to have returned to normal throughout of today. Youtube speed has restored and everything... seems to be as usual. I wonder what yesterday's congestion about.

By the way, I will be scouting for the HW550-3G router tonight. rclxms.gif
davidmak
post Jul 18 2009, 02:03 PM

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QUOTE(talrasha @ Jul 18 2009, 12:25 AM)
ohh gosh! lately, the connection has become problematic at my place. for online gaming that is.

Web surfing is just fine, since at below 300kbps, that should be fine.
But for online gaming.  I need the constant ping with at least constant 400kbps.

i
» Click to show Spoiler - click again to hide... «


Now now now DG, hope you do something about this..  hate to see if DG falls on the same issue of wireless internet.  More subscriber = services deteriorate.  Please DG i need a stable connection for everything  cry.gif

I am going to see how this weekend is going to fare.

smile.gif

p/s : speed is a bit slow now.
*
Yes, I reported few days ago that the service quality has degraded a bit but things pretty much returned to normal after that. I was doing the same stuff yesterday and everything work just fine. Speed and consistency no longer an issue. Probably Digi is doing 'something' and I hope its not to manage our usages hehehe!

QUOTE(ks98 @ Jul 18 2009, 12:29 AM)
just a tip when you're exploring the router... when i explored my CNet CWR635M, i found some types of modem doesn't work perfectly, e.g frequent disconnection... rest assure that digi BB is way much stable than other ISP...

so, if you have frequent disconnection issue with the router, look for a new firmware rather than calling up Digi CS... smile.gif
*
Yeah, I know about the firmware thing. The first thing I always do before using a product was to check their support pages for any new firmware. Usually new firmwares (for these kind of products) are released to support 3rd party USB modems. Anyway I didn't have the chance to test out the routing features of mobile broadband. Didn't have enough time to check it out and worst part is, it decided to quit on me. Few minutes into trying it out, the router stop responding and just left for 'other worlds' haha! I have not even try firmware upgrading yet! I had to go back to the shop in Lowyat to get an exchange.

For potential buyers who are shopping in Lowyat Plaza, try the 4th floor Thundermatch. It is the only place selling the router at RM199. Other shop either ran out of them or selling above retail price at RM230-RM250 which is too much. Probably they are colluding with the price since availability is quite limited.

QUOTE(adslgourou @ Jul 18 2009, 08:31 AM)
Apparently something is brewing for PC Fair. Don't get your router yet!!!

*
Your message came in too late haha! blush.gif But still this is the best product at the right price available. I don't see any of the Dlinks, Linksys and other popular brands offering such a feature. If they do, either their availability so limited or the pricing too high. I can understand why Aztech can offer the HW550-3G at such a competitive price. There is no 3G modems in it. It relies on your modem to be plugged in. They just implement the routing features via firmware. They do need a more powerful hardware and more RAM but then its chips to them compared to integrating an additional modem.

So the next best thing would be a router complete with 3G modem where you're only required to plug in your SIM card. Price will be more expensive.
davidmak
post Jul 18 2009, 05:51 PM

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QUOTE(darksider @ Jul 18 2009, 05:28 PM)
Just to reassure some users that HW-550 3G works flawlessly with digi wireless bb. I've been using for a week without any problem. It is compatible with most usb modem available.
I was lucky to have found that usb router since they had only 1 in their stock. I had searched in several shops in several malls and there was only one shop which sold this.
*
Great that you have verified it. I was worried because Huawei E219 was not listed in the support page. The previous model E220 was listed though so I wasn't sure. Anyone tried updating the firmware via wired ethernet connection? Did it take a long time for the router to respond?
davidmak
post Jul 18 2009, 11:53 PM

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QUOTE(Raki @ Jul 18 2009, 08:20 PM)
congratz. welcome to the digi bb family  laugh.gif

As far as i can say, all around section 17 i go is full bar and even till no bar indication in the program at my uni campus in section 14 but still fullspeed ahead  rclxm9.gif
*
Yes, I was in some parts of Sunway city where there's no official coverage (as stated by the map). There are some small pockets of 3G reception around it but not where I was. Surprisingly I can connect to WCDMA/HSDPA with minimal reception (0-1 bar) and the RSSI was at the all time low of -103. I still get full speed all the way! I'd applause the good performance of the E219 as its pretty sensitive.

QUOTE(darksider @ Jul 18 2009, 09:59 PM)
The router has quick response, unlike other.  You can check which modem it supports in its website which has complete list (the box doesn't have complete list)
*
Agreed, the router is pretty responsive. However, I believe on heavy duty use for example a file transfer between PCs the responsiveness would go down. I've check on a Singaporean forum which found out that the HW550-3G uses an Ralink SoC (System-on-Chip) ARM processor clocked at 300MHz complete with 32MB of RAM. Not much since we know some better ones have 64MB and above. I think 300MHz is good enough for some good routing performance. Not sure about file transfer though. After all this is a 2R2T system (2 antenna receive, 2 antenna transmit. The 2 antennas switch between transmit and receive). I'll dig up the complete review and put it over here.

UPDATE: Folks here it is! The REVIEW

The Ralink-based SoC could be very much the Ralink RT3052 released in the 2008. Based on the low chip count of the Aztech HW550-3G PCB, its very likely.

RT3052 technical information

* Embedded 2.4G CMOS radio
* Embedded MAC/BBP with MLD (Maximum Likelihood Decoding) for optimal decoding performance.
* RDG (Reverse Direction Grant) and Compressed Block ACK for more robust data packet transmission,
* 300 Mbps physical data rate
* 1T1R/1T2R/2T2R modes for RT3052
* 20 and 40 MHz channel width
* Up to 256 clients
* Multiple BSSID (up to 8) (Basic Service Set Identifiers)
* WEP (Wired Equivalent Privacy) 64/128/ WPA (WiFi Protected Access) and WPA2 for latest security
* WPS (WiFi Protected Setup) for ease of use
* QoS (Quality of Service) WMM (WiFi multimedia), WMM-PS (Power Save)
* 802.11d+h International Regulatory Compliance
* Hardware frame aggregation
* 16/32-bit SDR SDRAM up to 64MBytes
* Embedded a 7-port Ethernet Switch and a 5-port 10/100
* 5 10/100 UTP ports and 1 RGMII/MII port (RT3052)
* Hardware NAT, QoS, TCP/UDP/IP checksum offloading

Source
http://www.soccentral.com/results.asp?EntryID=25902
http://www10.edacafe.com/nbc/articles/view...rticleid=538452
http://www.ralinktech.com:8083/ralink/Home...05_29_2008.html

This post has been edited by davidmak: Jul 19 2009, 12:02 AM
davidmak
post Jul 20 2009, 07:51 AM

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QUOTE(nbee @ Jul 20 2009, 12:37 AM)
Hi guys, i've been using Digi BB for more than a month to play World of Warcraft and it's been good.

However, since last week, the latency is really getting on my nerves, the ping can spike up to 2k/2000ms+ few times in a minute.
The speed is still very good but the latency is very very spiky and unstable, is any1 experiencing this?

Btw, i'm using Explore package with E219
*
Yeah, some of us has been reporting about the inconsistent service recently. Yesterday for example, the speed fluctuates around 300-600kbps. I guess we have more users than before now. But still browsing experience has not deteriorate. Only can see it on youtube. I don't know about the latency though but I do it won't be low.
davidmak
post Jul 20 2009, 01:52 PM

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QUOTE(elico @ Jul 20 2009, 01:05 PM)
maybe digi implemented some traffic control on it... or maybe haze is bothering the transmission signal tongue.gif
*
Yeah, I think Digi is getting up on their usage control mechanisms. I can see some pattern or signs of it. Maybe I'm being cynical, cause we've all been disappointed before. I have high hopes for Digi though. I hope their '70% rule' is good.

On the other sub-topic, the Aztech HW550-3G HSPA WIFI router has been excellent so far! Its IC components are as high end as other pricey competitors (300MHz, 32MB RAM). I tested its routing functions and some network speed tests. It just works. Definitely not low end performance. The only downside is the over-simplifying of the Web UI configuration page. A lot of information is not shown unlike Dlink, Linksys, etc. Restart/Reboot takes a little long and the firmware updating process is long too without any notification of progress. It gives you a feeling that it could be dead or something. Pass these obstacles, its a damn fine and responsive router. And cheap as chips too.

Would be buyers can go ahead and try it!

This post has been edited by davidmak: Jul 20 2009, 01:52 PM
davidmak
post Jul 20 2009, 09:27 PM

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Now I just need the centralized data usage. So I can track my usage over a few PCs...
davidmak
post Jul 21 2009, 08:42 AM

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QUOTE(ks98 @ Jul 21 2009, 12:51 AM)
yes, with the router, it's hard to monitor your usage on your own... that's the main reason why i keep on asking Digi to allow us to track our usage via Digi OCS... too bad it's going to take a few months for Digi to come out the solution...
*
Yeah thats the problem lor... I have installed DU Meter on every PC. From time to time, I will get readings from each PC and then add them together. My personal monthly data consumption can't even get past 3GB so I guess 3 person sharing should be fine.

QUOTE(fruitie @ Jul 21 2009, 07:45 AM)
Soon this thread will be moved to its own dedicated sub-forum: http://forum.lowyat.net/DiGiBroadband

Yes, DiGi Broadband has sponsored LYN for that specific sub-forum. DiGi will have their representatives to answer to your queries on that sub-forum. thumbup.gif

That's so far the information I got from the higher authority. smile.gif
*
Yes! Good move there Digi! So when is it happening?

Update: Oops, its happening already haha!

This post has been edited by davidmak: Jul 21 2009, 08:43 AM
davidmak
post Jul 21 2009, 08:58 AM

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Nice site for Digi Broadband hehe! biggrin.gif


Anyway here are some of the things I would like to suggest and feedback:

Suggestion: Centralized bandwidth usage meter on OCS
I know this is coming according to some users but I hope to see it sooner. I've been using Digi Broadband on a 3G router so I can't track my usages. The workaround I have at the moment is installing DU Meter on every PC going through that router.

Feedback: Erratic performance (More like 'managed' or 'congested' performance)
Lately, some of us have been experiencing erratic performance that is somewhat inconsistent especially during the evening (prime time). Most of the time data rates are around 100-300kbps (down average). Not a problem for regular browsing but a problem for youtube or streaming sites. Direct downloads fluctuates around 30-50KBps. Also the first few moments of connection, download rate is very sluggish around 10-20kbps (not KB). Sites don't respond much until a couple of moments later.

This is in contrast to usage experience on day time where browsing fluctuates at the usual 300-1000kbps, with youtube on a consistent 700-1000kbps. Would like to see the 700kbps average down more often.

Feedback: Switching states from Connected to Idle (Soft disconnect)
When the Huawei E219 is having 3G/HSDPA reception but not connected, it'll blink in blue. When it is connected, it'll light up consistently in blueish green. However if it is on idle for long period of time, it'll just light up blue. Thats soft disconnect in my opinion, cause it'll only go back to blueish green when I resume browsing. Now the time between connected and idle or the decision to do so is not really consistent. Sometimes it'll go to idle sooner sometimes, it takes longer. Not sure if this is really a problem since I understand Digi has to manage infrastructure usage but its not good for IM applications and also Facebook. IM will either disconnect or they don't report real changes especially in Facebook.

Update: Ooh sorry forgot to include my location. Its in Taman Midah, Cheras and Sunway University.

This post has been edited by davidmak: Jul 21 2009, 09:01 AM
davidmak
post Jul 21 2009, 05:05 PM

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QUOTE(darksider @ Jul 21 2009, 04:47 PM)
The coverage area in the web is not accurate. Mine is shown not covered but in fact it is in the coverage area.
Digi is expanding their network in Penang. Digi will have covered 90% of Penang in septemper according to a digi employee.
*
Yeah I have experienced that too. There's no official coverage but I am able to draw on the HSDPA network. One time the reception indicator was so weak, there was no HSDPA bar but its locked at HSDPA. RSSI was all time low at -103 and I can still surf at full speed! Pretty amazing I would say. I can now comfortably say that it can be trusted wherever I go (around Klang Valley of course tongue.gif )

Only gripe is the erratic performance once in awhile especially evening prime time. Probably a lot of users.

QUOTE(kuntilanak @ Jul 21 2009, 04:45 PM)
Have been using DIGI BB for 1 month plus. So far ao good. The http DL speed mostly reaching 1Mbps...  rclxm9.gif

I haven't try any other BB services, and I don't think I ever will switch away... (assuming this kind of great service from DIGI BB continues...)

Well done, DigiFolks.  thumbup.gif

p.s. I received an SMS lately from DIGI regarding the July bill will be delayed for about 2 more weeks. I wonder why...
*
No need to try other BB services. You've hit the jackpot on the first attempt! Digi has been great. 1Mbps is a nice startup. But it would be nice if Digi can take off that 1Mbps cap and price/categorize their services based on consumption. For example, all packages can enjoy the full speed (probably starting with 3.6Mbps), the only difference is use more pay more. We can maintain the same bandwidth quota at 3GB@RM58, 10GB@RM108, 20GB@188. Idea is simple. The faster the speed, the faster users hit their quota and get throttled leaving more capacity earlier. Let money matters discipline usage.

Also they can start on the division of peak/non-peak hours. Of course all this can only happen when they have good capacity to begin with. We can only hope Digi to keep growing and introduce these.

This post has been edited by davidmak: Jul 21 2009, 05:07 PM
davidmak
post Jul 21 2009, 10:21 PM

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QUOTE(fruitie @ Jul 21 2009, 08:30 PM)
laugh.gif Nobody notices that? tongue.gif

I have already noticed it ever since he posted on this thread. biggrin.gif
*
Yeah, I suspect too but don't want to spoil his cover until he is ready.

QUOTE(lamdogkc @ Jul 21 2009, 09:58 PM)
digi bb dame slow tonight wht is going on?
*
Is it? Things seems to be fine at my location. I think a lot of users already or usage is being managed.
davidmak
post Jul 22 2009, 08:02 AM

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QUOTE(KurosakiIchigo @ Jul 21 2009, 10:58 PM)
Darn!
Thanks fat16, davidmak, fruitie, allrightall.

*all other DiGi people, please admit before I blow your cover!* hahaha...

wink.gif
*
You mean there's even more already in here? Hehehehe...

By the way great to have you here. Can ask some questions...
davidmak
post Jul 22 2009, 01:59 PM

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QUOTE(quirkyjazz @ Jul 22 2009, 01:49 PM)
hello I'm kind of new here

been lurking around bb boards looking for a good broadband to subscribe too tongue.gif

the dg bb seems very tempting at the moment. I'm kind of interested in the explore package.

I see that it has a limit of 20gb before the capping is done. my question is what are the speed like once we've reached the 20gb? 

I'm currently staying at pandan indah by the way, am I covered? blush.gif thats all for now.
*
Yeah Digi Broadband is the smarter choice if your area is covered. For that I suggest you to checkout http://www.digi.com.my/broadband for packages available as well as the terms and conditions. Your questions will be answered.

By the way, Explore package's bandwidth limit is only 10GB unless you're talking about other packages.
davidmak
post Jul 23 2009, 08:13 AM

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No problem at my location for the past 2 evenings. Was able to stream youtube videos without waiting. Some require waiting but not long. Mine was connected to the router so it was shared with a few PCs. I am happy with the router's routing performance as it didn't really choke the line and quality of service (QoS) was maintained.

I noticed one thing though. With the Digi directly connected to my laptop, the latency is usually around 100-ish milisecond. When connected to the router, even though no other PCs are connected, it goes up by 20-30-ish milisecond and higher. Probably due to the routing efficiency. As a result, when you click on a link it'll take a gap of like 1-3 seconds before everything just get spitted up and completed loading. When that happens, its really fast. Just the 1-3 seconds wait. Its definitely the router here.
davidmak
post Jul 25 2009, 11:53 PM

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Yeah, Digi broadband's latency is still bearable. Around 100++ ms. I guess this is only important if you're gaming but internet experience is not always about gaming. Things like downloading, BT, surfing, streaming, etc seems to be same like Streamyx to me. Of course the speed is a lot faster.
davidmak
post Jul 26 2009, 09:39 PM

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Just came back from Maybank's TreatsFair at Midvalley Convention Center. And I subscribed another Digi Broadband account rclxm9.gif Woohoo! Of course using another name. They have a roadshow and is offering the Explore package at RM88 instead of the usual RM108. Well this is not as good as the previous one at RM68. By the way they have another roadshow at One Utama from next Friday-Sunday. Most probably they will be offering this RM88 thing again. Also this is only applicable for the 1st 12 months and after that it will go back to RM108. Modem is given free and the model is Huawei E160E.

Another amazing thing is they call me back few hours later that I have won a Samsung C100 <-- old model. Any Digi staff can confirm? The roadshow this weekend is operated by Dynacom.
davidmak
post Jul 27 2009, 09:47 AM

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QUOTE(adslgourou @ Jul 27 2009, 08:45 AM)
Lucky you!!!! I wonder what they will offer in the coming PC Fair this weekend???
*
Affirmative! They're going to One Utama next weekend (if what I heard was true). There's this guy who claimed to be apart of this Digi Roadshow last weekend (operated by Dynacom) saying that I won a Samsung C100. But I couldn't go there in time so he told me that there will be another round in One Utama where I can collect it.

Too bad there's any more RM68 Explore package. It was only for 3 weekends and they stopped it. Now its only RM88. I have a feeling that PC Fair will have RM88 or at least something special. Hopefully there will be RM68. You guys check it out!

----

On an unrelated note, the speed for yesterday at Cheras, Taman Midah is terrible. Not worse than Maxis/Celcom but just not the average 700kbps. I get 100-300kbps on regular surfing and 300-800kbps on Youtube. Latency was good around 90-180ms. I get a very strange performance when I connect it to my router. It seems slower while directly connected to PC, things seems to be faster. I think the router firmware still need improvements.

This post has been edited by davidmak: Jul 27 2009, 09:47 AM

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