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Wireless Broadband ★★DiGi 3G Broadband Thread★★, Broadband done right

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adslgourou
post Sep 30 2009, 09:22 PM

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QUOTE(knightwalk @ Sep 30 2009, 09:19 PM)
Yup, I'm experiencing the same problems. Cannot access Google, GMail and Facebook.
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Emmm... I think the international link to Europe is not working well!!! Probably due to the earthquake!!!!
karheng
post Sep 30 2009, 09:32 PM

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QUOTE(adslgourou @ Sep 30 2009, 09:22 PM)
Emmm... I think the international link to Europe is not working well!!! Probably due to the earthquake!!!!
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me too, also slow with my digi bb and streamyx, look like due to the earthquake.
fendii
post Sep 30 2009, 09:43 PM

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cant access FB/google here too !
9M-MAS
post Sep 30 2009, 09:44 PM

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here too. calling cs as i type this...
kenjen
post Sep 30 2009, 09:50 PM

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very slow indeed. why?
choongyouqi
post Sep 30 2009, 09:58 PM

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yaya! same problem here, cannot access google and facebook! location SS2
karheng
post Sep 30 2009, 10:05 PM

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streamyx ok now, only digi got problem when access some website like google, facebook. But youtube ok.
Raki
post Sep 30 2009, 10:09 PM

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me also but google domain names are not working
google.com but strangely google docs works
accessing google thru ip address works as well
74.125.67.100
74.125.45.100

cmd "ping google.com" also works but browser wont respond

gmail wont load (anything with .google.com wont load at all) , facebook wont respond ping, but google owned youtube and blogger/blogspot is running finely with digibb...

Amax wimax and streamyx also working finely at my area

Extra:
I tried to use diginet on my phone and 3gdgnet with EDGE line on my computer instead of WDCMA. I found out even that wont help. seems like digi is having major major issue with google and FB

This post has been edited by Raki: Sep 30 2009, 10:20 PM
AzeL
post Sep 30 2009, 10:13 PM

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i use uni wireless i can access google and facebook no problem...just slow coz the uni network congested.

digi still like crap, so i guess maybe hardware problem somewhere?
9M-MAS
post Sep 30 2009, 10:39 PM

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Can't get through to CS sad.gif
Raki
post Sep 30 2009, 10:47 PM

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im as near as blind if i cant search with google or can't login my gmail account

update: I found out www.google.co.jp can work while google.com and com.my still cant

update 2: as of this update post, everything has revert back to normal

This post has been edited by Raki: Sep 30 2009, 11:12 PM
9M-MAS
post Sep 30 2009, 11:22 PM

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Can access all the earlier affected sites now, though very, very slow.
adslgourou
post Sep 30 2009, 11:25 PM

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QUOTE(Raki @ Sep 30 2009, 10:47 PM)
im as near as blind if i cant search with google or can't login my gmail account

update: I found out www.google.co.jp can work while google.com and com.my still cant

update 2: as of this update post, everything has revert back to normal
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Got the information from DiGi CS.

Access to certain sites (those via Singapore) may be impacted by the recent Indonesian earthquake. They are currently looking into the problem and may route the traffic into other possible links.

Higher latency is expected to certain sites which are rerouted.

Take note.
Raki
post Sep 30 2009, 11:42 PM

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QUOTE(adslgourou @ Sep 30 2009, 11:25 PM)
Got the information from DiGi CS.

Access to certain sites (those via Singapore) may be impacted by the recent Indonesian earthquake. They are currently looking into the problem and may route the traffic into other possible links.

Higher latency is expected to certain sites which are rerouted.

Take note.
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I find it strange... the indonesia earthquake was 2 hours ahead before this problem happened... i was on gmail and all sudden everything stop around 8pm but could be aftershock or something... but i find it strange... specifically only site linking to anything to *.google.* and facebook.com has problem while other site was normal
karheng
post Sep 30 2009, 11:44 PM

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facebook and google work now for me using digi bb...
knightwalk
post Sep 30 2009, 11:49 PM

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QUOTE(adslgourou @ Sep 30 2009, 09:22 PM)
Emmm... I think the international link to Europe is not working well!!! Probably due to the earthquake!!!!
*
Back to normal now.
wild_card_my
post Sep 30 2009, 11:52 PM

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QUOTE(siewbun @ Sep 27 2009, 09:39 PM)
I wonder anyone has experience the same situation like mine.
I was using DGBB for a month and a half and was all fine.
I live in Jln Ipoh, near Dynasty hotel area.
My area is a non official 3G coverage area, but I've been receiving 3G signal from spillage of other 3G area i guess.
The signal wasn't strong, was around 17% to 24%, but it was good enough for me to get a stable connection.
And that was until 3 days go.
I came back from work and suddenly discovered there wasn't anymore 3G signal, only down to EDGE.
I called the DGBB customer support to relate my case to them.
They said my area is not a 3G coverage area and there's nothing he can do about it.
I told him to check my bandwidth usage as that would be a proof that I've been getting the 3G signal usage all these while.
Also I told them, I manually search for the network with my modem and my phone, DG3G did show up, but my modem failed to register to the DG3G network.
His reply was that he can't check my bandwidth and there's nothing he can do. He refused to open a case for me on the basis that my area is not in the official coverage area..
I'm so bloody pissed off rite now coz after a month of happy usage and recommending DGBB to ppl, this is what I got back in return.
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perhaps this is their tactics to get you registered for their 3g services... in the first moth they give you priorities to their service, after that they are back to their tidak apa attitude... anyone can confirm this?
plateau
post Oct 1 2009, 02:31 AM

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QUOTE(wild_card_my @ Sep 30 2009, 11:52 PM)
perhaps this is their tactics to get you registered for their 3g services... in the first moth they give you priorities to their service, after that they are back to their tidak apa attitude... anyone can confirm this?
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No i don't think digi has a tidak apa attitude. Their CS is mostly quite helpful, well not all the time though hehe. Anyways the previous person that complained stated that digi BB has no official coverage in his area but he was able to get 3g signals there. Then one day the signal disappeared. Not really digi's fault cause there was no official coverage. But i do hope that he'll get back the 3g signal there and officially this time.
kenjen
post Oct 1 2009, 02:10 PM

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so far, digi CS is good to me.
heihei
post Oct 1 2009, 03:23 PM

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the modem provide by digi got any extension wire ??
my notebook only have 2 usb port and its stick together one.... i saw before the digi modem .... its is huge and it would certainly block another usb port ...so i need to know if there were extension wire so i no need plug it directly into the laptop .....

thank in advance

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