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Wireless Broadband ★★DiGi 3G Broadband Thread★★, Broadband done right

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lhooipg
post Oct 13 2010, 09:40 PM

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Damm fcuking DiGi, the speed is suck don't know what are they up to. Just call up their OCS and you know he suggested to me.

"Sir, please restart to computer & connect again, if after 1 hour you still having the same problem, please call us back & we will lodge another report."

Then I said thank you. I paid my bill in time & no over quota.


This is my speed:-
user posted image


Added on October 13, 2010, 9:43 pmmy second test speed
user posted image


Added on October 13, 2010, 9:51 pmthird test speed
user posted image


Added on October 13, 2010, 9:52 pmThank you DiGi, wish you all the best in future as I'm planing to terminate my broadband this October. You will lose another one customer & I hope more to come.


Added on October 13, 2010, 9:56 pmokay I try to send an email to them (DiGi) based on the email that they (DiGi) provided on their website & I get the below respond back:-

postmaster@digi.com.my
to me

show details 9:52 PM (0 minutes ago)

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

INTERNETSUPPORT@DIGI.COM.MY


Final-Recipient: rfc822;INTERNETSUPPORT@DIGI.COM.MY
Action: failed
Status: 5.2.2
X-Display-Name: internetsupport (DiGi - Central)


This post has been edited by lhooipg: Oct 13 2010, 09:56 PM
lhooipg
post Oct 14 2010, 08:39 AM

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QUOTE(adie82 @ Oct 14 2010, 01:49 AM)
tonite service very bad!...
my quota @ 43% but speed only 100-300k. ping 300-4000ms
frequent DC!

pls digi do somtin!...

called CS... ask me to do this.. do that bla...bla...bla... like im a stupid guy!!!!...
*
I believed that was their normal OP, they (OS) need to go through all that first before escalate the issue to higher level. What to do, they (DiGi) think we users or customer is a bunch of 3 year old kids running in kampung playing hide & seek...

No point fcuking the OCS because they also cannot do anything, all the can do is file the report to their so called technical team and what for them to solve it.
lhooipg
post Oct 17 2010, 05:49 PM

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QUOTE(ahshuy @ Oct 17 2010, 01:39 PM)
if u expect wireless broadband as good as wired broadband then u're wrong, it is meant to use as alternative 1, still digi provides me sufficient bandwidth for net surfing, i have to give thumbs up to them.  thumbup.gif
*
yupe agree but if you get dc few times in a row at one time & the speed of surfing is even worst than a dial-up, then i think you rethink whether to use it as your alternative 1. Experiencing during peak hours from 7.30pm to mid night.
lhooipg
post Oct 18 2010, 09:08 AM

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QUOTE(adie82 @ Oct 17 2010, 06:56 PM)
still on!... i subscribe on september last year. my package upgraded to 12gb started 1st oct. they send sms to inform!.... so just wait until early next month! brows.gif

but.. after i received that sms, my line turn to turtle... slow, alway DC...

great rite?! rclxms.gif  rclxms.gif  rclxms.gif  rclxms.gif  rclxms.gif


Added on October 17, 2010, 7:00 pm

+1
agree

digi rep called me this evening inform that my area too crowded with digi bb subscriber and the line congested yawn.gif

and i told her to upgrade whatever they can to counter that!... it as simple as that!

pls la digi!... act quick... dont only act quackk!!! doh.gif
*
Area too crowded & line congested is not your problem, they (DiGi) have to find way to solve right...shit lah DiGi give all sort of excuse..if for me sure I will shot them back even thought know that they can't do anything...
lhooipg
post Oct 20 2010, 08:36 AM

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QUOTE(KvinC @ Oct 20 2010, 12:18 AM)
ya...i feel digi have degraded....i guess every broadband will have the same problem...just the matter of time...
*
This is call 1Malaysia....Malaysia Boleh...
lhooipg
post Oct 27 2010, 12:54 PM

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Not pouring cold water but don't too happy so soon...
lhooipg
post Oct 27 2010, 01:14 PM

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QUOTE(achilleus @ Oct 27 2010, 01:04 PM)
Naah, been using Digi for a while now, . In my previous apartment at Jalan Semenyih, I got 3G and happy with it, the speed is quite consistent at 0.9Mbps.

Two months ago moved at this apartment but no 3G, EDGE is dang slow.. but surfable (compared to other Telco EDGE which is next to useless). I've just report Digi about the issue, donno if my report is taken into consideration but two months later... walaaa I got 3G.
*
Then maybe you are one of the luckiest one because DiGi network nowadays is suck, you read through those previous comments then you will know...
lhooipg
post Oct 27 2010, 01:51 PM

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QUOTE(achilleus @ Oct 27 2010, 01:29 PM)
Yeah I realised that. My area I guess less Digi user.. a bit more on kampung side. I've used Maxis and Celcom before also and Digi is better than those two in most area, if there is 3G coverage. Lots of improvement to be done though,

For me the suxiest thing bout Digi is the download cap at 4GB only.. my wishlist is 10GB for the RM58 package or if 20GB, i wont need to change to Stimix soon (wanna change to stimix cause I bought this house and will have permanent phone line, I need the unlimited download from megaupload.. hihi. will keep my smartphone package though).
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If got phone line, then the best is use Stimix....maybe wait for UniFi if you are a heavy downloader...
lhooipg
post Oct 27 2010, 02:12 PM

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QUOTE(adslgourou @ Oct 27 2010, 01:59 PM)
Depends on the location and the type of applications that you use. I think they have started throttling P2P in a big way so if you want to download files via P2P DiGi is not the right service for you.
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Sorry I don't use P2P at all, just normal surfing and sometimes download from those share file server...
lhooipg
post Oct 28 2010, 08:19 AM

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QUOTE(kanethesun @ Oct 28 2010, 05:22 AM)
early morning get HSDPA, late evening drop to EDGE ->> GPRS sad.gif
*
This is call Malaysia Boleh......
lhooipg
post Oct 29 2010, 08:29 AM

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QUOTE(ks98 @ Oct 29 2010, 01:19 AM)
truly frustrated now... may start to look for alternative now. Anybody know a reliable broadband service provider at Bayan Lepas area? Streaymx is my last options, unless no choice.

I'm not a heavy downloader and never exceeded my monthly quota since using Digi for >15 months...
*
How many choices we do have? NONE...all ISP's are the same...go for fixed line better....
lhooipg
post Nov 12 2010, 09:33 AM

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QUOTE(adie82 @ Nov 12 2010, 02:24 AM)
called CS name julia.. told me digi is upgrading their service "worldwide" lol
until 6am today!...

she said worldwide!... hahaha
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wah worldwide liao ar..I didn't know DiGi already go out all over the whole liao, meaning I can use their BB anywhere & anytime in any part of the world liao lah...wakakakakakaka.... doh.gif doh.gif doh.gif doh.gif doh.gif doh.gif doh.gif ...their CS are really not train well lah...what a joke....


Added on November 12, 2010, 9:34 am
QUOTE(aliqueamyrei @ Nov 12 2010, 07:53 AM)
what is the current promo? i think i want to resubscribe. my modem kaputed already..
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I suggest you rethink carefully first before resubscribe....

This post has been edited by lhooipg: Nov 12 2010, 09:34 AM
lhooipg
post Nov 14 2010, 10:42 PM

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QUOTE(od3n @ Nov 14 2010, 10:40 PM)
won't recommend it to anyone else from now on. this is extremely disappointing and irritating.
*
Yes the most powerful weapon to boycott them is by mouth, no need all those petition thingy....let's us do that now...
lhooipg
post Nov 15 2010, 07:17 PM

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QUOTE(Dothan @ Nov 15 2010, 06:23 PM)
Just sign up the Rm38 discover plan. The funny clause is the cap between 7pm to 7am... but hey... with auto billing, deduct Rm 5 further. It can be a good plan for Ipad casual surfing.
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Meaning your line will be good only during morning 7am onward until 6.59pm. After that you no longer enjoy the good speed anymore...
lhooipg
post Nov 16 2010, 09:31 PM

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QUOTE(hhng @ Nov 16 2010, 08:33 PM)
Anyone anyway to go to give DIGI SOME PRESSURE?
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No need give pressure one, if we all can be UNITED as ONE...unsubscribe their BB at one time then they (DiGI) will know what is pressure already....action speak louder than words....
lhooipg
post Nov 18 2010, 10:46 AM

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that's why we should be united (ppl power) to give them the 50% then only they will start to act....
lhooipg
post Dec 5 2010, 09:10 PM

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QUOTE(Borsch Soup @ Dec 5 2010, 08:34 PM)
DiGinet is teriffically slow this holiday, is it outstation ppl flock to Penang and jammed up the bandwidth? Usually not this slow, photobucket need mins to open, many sites also same.

Streamyx is prefferd choice for Penangkia, thats why DiGinet Penang not congested unlike Kl other areas.
*
Forget about DiGi as its same as M & C telco...its been like this since they (DiGi) have their iphone4 launched. Better go for streamyx land line...
lhooipg
post Dec 7 2010, 02:27 PM

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QUOTE(adie82 @ Dec 7 2010, 02:18 PM)
POTONG my digi berokben since 2 days ago!... now im happy.. no more frustration!! hope the rest of u guys in penang can get faster speed!!

bye bye!
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Me going soon too...
lhooipg
post Dec 7 2010, 05:37 PM

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QUOTE(Borsch Soup @ Dec 7 2010, 05:31 PM)
DiGi going to launch Desire HD, Galaxy Tab , blackberrys, going to get worst?
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My opinion is definitely....
lhooipg
post Dec 8 2010, 04:20 PM

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QUOTE(David900924 @ Dec 8 2010, 04:03 PM)
hey guys, please help me what caution steps should I take before buying a digi broadband from my friends' friend? He told me only RM88 per month for 10GB quota, but I can't find the source anywhere. and what is the quota for digi smart plan RM68?
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RM88 is for 12 month and once complete if you been selected as loyal customer, they (DiGi) will upgrade your quota to 12GB and you need to pay RM 98.00. If not then you need to pay RM 108.00....

Where is you location? Best advice is borrow any of your friend BB and try first. Don't regret later if the line is not good.... thumbup.gif

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