Damn, I 've been unable to talk to a human at DiGi through their helpline since noon. Tried again just now. Same. My calls are either not picked up, I get told to call back later, or I get asked to hold for eons.

What's wrong la with DiGi these days? Going downhill pretty fast

WARNING for those people with contract is going to be over.

Please go to any digi center to check in their system whether the "accidentally" renew your contract for another 12 months.

My suprise was my contract was supposed to expire on 20 March 2010 but Digi system renew my contract, the consequences is i have to pay for penalty if i want to terminate the line eventhough i have been paying RM15 per month for the last 12 months for the modem......till now there is no answer from digi on why my contract was renewed....

DIGI SYSTEM SUCKS BIG TIME..........

already key in the form and waiting for DiGi CS to call me back at 3pm, if not SUBMIT button will be press....

Err is there any DiGi Broadband CS monitoring this thread? Can anyone help me with my case? I wanted to call DiGi CS but don't know what I should say.

I don't have any proof except the picture below but I'm very sure that I didn't overuse my DiGi broadband.

No. Rujukan aduan anda/ Complaint reference No.:    0188/04/10

Let MCMC deal with digi, i fedup edi, call cs, cs cannot give answer, always need to refer to someone else and wait wait on the line for 20 minute also no answer.......

First was digi postpaid unlimited data problem happen, now digi suka suka renew contract for my broadband account after 1 year......hopefully when my postpaid account contract finish in september 2010 they didn't simply renew or else...........

as at this month is RM165....but i have started my contract 20 March 2009 to 20 March 2010, so i have fullfill my 1 year contract so i can actually teminate my line without any penalty.

And since my contract is officially over and if they still charge me RM15 for the modem in my next bill, i'm gonna screw some unlucky SC at Bukit tinggi branch kau kau.....

Because Bandwidth Meter (6.5MB) is using a lot less RAM than DiGi Connection Manager (28.1MB). The BM is also accurate, it tracks every data transfer and also keep a log for every month's usage.

Bandwidth Meter

It's not free though.

I can't access Rapidshare. Anyone facing this problem?

It just keeps loading.

It states Loading... on the top of the Firefox tab, and it states Waiting for www.rapidshare.com at the status bar.

I'm connected from Sabah though, if that matters.

I can access YouTube. I can't access Megaupload, Rapidshare or Hotfile or Mediafire, Those sites just stuck at the Loading status.

Can you try it and see whether you can access or not?

Tried all the DNS, but problem still persist. My friend who's using DiGi also facing this problem. Weird.

hi, i am on Explore 88 monthly quota is 10GB
already reach 9GB usage.

last night tried to download a big file (vista sp2 x64 version, size = 740MB)
but unable to download
tried to download the antivirus lates update also failed

later i use U mobile and no problem at all download the file.

could it be because i already near the monthly allocated quota.
that means when you reach the quota usage, you only can surf cannot download files?

Any1 experience b4?
Immediately after 1 week signup, no signal therefore no connection and cannot redial?
And a lot times suddenly line cut (no connection), signal 98% sudden drop to 0?
   

Huh... It's like cheating when selling prepaid BB in non coveraged area....

Area got coverage bcos 1st week using, no problem
After signup the Sim card put in usb stick, never take out before.

Anyway how to check the sim card / modem

Just done some research for choosing the right DiGi plan for my future E72:

For DiGi 3G for mobile phones, i shall categorize them into these 2:

(A) High usage of Data every month (more than 6MB)

1. Internet Unlimited Monthly 58
- Must have a DiGi postpaid to subscribe
- Pay RM58 every month + postpaid phone bill (either RM30, 50 or 80)
- After 3GB of data usage, your speed will be slowed down.

2. DiGi Smart Plan RM68/month
- This plan include the phone call/sms
- Pay 68 every month for internet
- How much you call/sms is how much you pay (15sen/min, 10sen/sms)
- After 3GB of data usage, your speed is slowed down
- 25% Discount on RM68 (become RM51) if TOTAL BILL amount is from RM100 to 199.99
- 100% Discount on RM68 (become RM0) if TOTAL BILL amount exceed RM200

QUESTION: WHICH ONE TO CHOOSE?
It depends on your monthly call/sms/mms usage.

If your phonebill is really ALOT (more than RM150), get the first plan by choosing the combination of DG150 + IU Monthly 58.
Reason: DG150 call rate (10sen/min) is lower than that of DiGi Smart Plan (15sen/min)

If your phone bill is not really too much, get DiGi Smart plan. Do some maths on the 25% or 100% discount thing. It really saves alot.
Example:
Your call/sms fee is RM32.
Internet usage RM68 (smart plan)
As total bill is RM100, RM68 is discounted to RM51.
Result: You only pay RM83 for total phone bill.
Compare this with taking combination of DG30 + IU58 which cost RM88.
RM5 difference only? Not only that, Smart Plan Call rate (15sen/min) is cheaper than DG30 (20sen/min).
(B) Low usage of Data every month (less than 6MB)

1. DiGi Internet Unlimited Max149 - for Postpaid
- Must have a Postpaid plan to subscribe this
- For usage between RM0.00 to RM30.00 at 10sen/10KB
- For usage between RM30.01 to RM50.00 at 8sen/10KB
- For usage between RM50.01 to RM149.00 at 5sen/10KB
- After RM149, no more extra charges, enjoy up to 3GB data usage and speed is throttled down upon 3GB usage.
- So you see, if your usage is only 3MB per month, you pay RM30 (which means it is not worth for you to pay RM58 or 68 for unlimited package)

2. DiGi Internet Unlimited Max5 - for Prepaid
- Must have a DiGi prepaid to subscribe this
- For usage below RM5, the rate is RM0.10 per 10KB
- Upon reaching RM5, you get unlimited access for the whole day (limit is 100MB, speed is throttled down after the limit)
- If you were to online everyday, you pay 30 x RM5 = RM150 per month. So it is better for you to go for Smart Plan or IU58.

QUESTION: WHICH ONE TO CHOOSE?
Easy, prepaid users choose Max5 and postpaid users choose Max149.

Cheers.

P/S: Took me 20 mins to type this 

Regards,
FinFin

I was facing the upload problem too. Called DiGi customer service and they provide useless solution which reset my profile on their side, ask me to delete and re-create my connection in my Windows. None of it solve the problem at the end ask me to bring my laptop to DiGi center.

Of course I didn't do so. Finally my problem was solved by uncle Google. I came to a site saying that change the connection MTU size might help. Thus, I changed my DiGi connection MTU from default 1500 to 1430 and voila! the problem solved and i can upload normally d

Wow DiGi got 1.3 billion profit.