let's wonder if warranty consider void or not~
a wira owner wen for alignment check up n do it wit a mechanic[A] then said not straight enuf n he wen other workshop mechanic[B ] 2 re-adjust n still not statisfied n told mechanic[A] tat he wanna come back for warranty claim 2 re-adjust again for free after mechanic[B ] couldn't solve his car's prob~

serious opinon n answer only,so keep tis thread clean~
btw i would like 2 hear opinion for those who voted no otherwise his post will consider as a bias~

This post has been edited by cheeann: Feb 16 2009, 10:01 AM

different mechanic using different alignment system... the current mechanic can say that previous different alignment system screw up the settings or the mechanic screw up the VIP screws/nuts & damaged... as simple the warranty void once opened engine valve cover, they can said previous mechanic screw up the engine...

you do know the warranty is just for silly silly stuff only. major problem still you have to pay what like camshaft runout not linear bla bla still have to pay if change.

btw i wanna ask la. if buy second hand car, even tho my settings still stock will i still have warranty? or that warranty only for the previous owner?

so originally....if your car is a new car and under warranty...u go to other shop to do allignment...will it void the warranty?

pls re-read my post again~
btw new car below 1k km can claim for alignment+balancing

unrelated post will b reported,ok? ?

ok i just re-read your post and answer is NO your warranty not void but mechanic [A] ain't stupid enough to realise his previous work has been handled by mechanic [ even tho if he actually did it wrong. And how can you actually know alignment still not "cun" after 2 services?! they have to go put on 4 post hoist then dyno only then you can know if alignmnt not 99% cun unless if its really obvious la. mechanic [A] will report you to manaemnt and bla bla kantoi. like mercedes, any services done are recorded on black/whit paper so you cant fool them say if you went to their SC then you go do outside workshop and it's screwed up then you went back SC say they did wrong because all your car diagnosis has been recorded and kept in programmed cpu.

edit: damnit silly emoticon codes must type small b in bracket

This post has been edited by Version 2: Feb 16 2009, 10:32 AM

normally is wont..i had try b4. i even told the mechanic i do at other place.

how a camshaft contribute in alignment?

lets say i send a phone to u for repairing the sound.. after repair i realise i still have same problem and i bring to another repair shop..
again, the sound is as bad as no repair done and i bring back to u for claim.. how will u react?

cuz he told me tat he wen 2 other mechanic re-adjust his alignment then wanna go back 2 previous mechanic 2 claim his workmanship no good~

but usually mechanic will do some paints on some major screws?
if found that paint chip off or cracked or mis-align, means someone touched...

phone is phone, car is car. stay on topic. i stated the bottom part is applied to Mercedes technology. as for proton, yes you can fool them as crap car who cares ( i drive proton btw) but sooner or later if your same face go to SC they'll find out you've done it outside as they'll take more precautions and procedures are recorded say runout measurement all record 1 at what angle all they record. pls, stay on topic what is this comparison to a phone

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Added on February 16, 2009, 10:54 amya that is workmanship but not warranty. it would be much more protocol if you just report the poor workmanship before you go to mechanic b then your problem wont become complicated as fingers will not be pointed to other 3rd parties. same also if its the other way round say you sent to outside workshop 1st then go to SC and SC make it more worst then you go back workshop tapau them oh no it wont work either.

This post has been edited by Version 2: Feb 16 2009, 10:54 AM

i do tat 2 my customer's car 2 avoid being fool by sum bad customer



phone n car's warranty is more alike d same so there's nothing wrong wit his post~
i too drives a proton

the guy should go back to mechanic [a] and claim for waranty if he feels the steering is not right so it can be readjusted again... not going to another mechanic......

dun u know workmanship got warranty also? ?

yes because if went to mech B, mech A is not responsible for whatever happens afterwards. now its mech B warranty

correct~
y i din't think of tat statement leh~
anyway thanks~

Afaik, for Proton, even if you change your rims it will void!

did u read 1st post b4 u give comment? ?

iirc there is no warranty for alignment workmanship. my regular shop calls me up a week after the service as a complimentary follow-up, although if the job isn't up to my specs, ill just bring it in the next day and they'll adjust it for free.

tis already call warranty mah~
cuz not up 2 ur spec due 2 their workmanship so of cuz they will re-adjust for u free ma~

Mechanic A won't be responsible for anything that happen on within his technical area. After go out the Mechanic A area and been touch by other mechanic , they is no more warranty or service by Mechanic A .

a warranty is only a warranty if its written in black and white.
this is more of a complimentary service.
unless its stated in the receipt that there is a 2-day warranty on all alignment services, there is no legal bound, hence no cause for complaint.

as for my warranty as long as in 10days time~
n there's no need black n white in my dad's shop as his shop most of his customer r regular n jus look back for d person who did d alignment for da car~~

no necessary must black and white for warranty lo...
otherwise the LYN garage sales no required for personal warranty for the used items, a lot of forumer provided 3 days - 1 weeks personal warranty... the warranty is provide to convince customer to buy items/service from them to prove that their items was fully functional and they experience enough to service their car...

This post has been edited by gkl83: Feb 16 2009, 01:28 PM

good point taken~

well, come to think of it, once you've written warranty in your sales thread, its already in black and white, no?

now it's in my thread pulak u quote his sales thread for wat boss? ?

'your' as in the person who started the thread lo
not you, it was supposed to be an example.

i feel its more of a responsibility rather than warranty.As a responsible mechanic/workshop you should make sure your customer is satisfied with you work. But if your customer dont complain about your workmanship to you and get it fixed at another psns workshop then seriously its not your problem anymore.That is if you can prove he went to a diff shop and messed around with your settings.

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Added on February 16, 2009, 5:03 pmhe is the psn who started the thread bro...

This post has been edited by ryan_hustler: Feb 16 2009, 05:03 PM

why u wana try to be ignorant
anyway, let me simplified for u lol

lets say i send a car for u to do alignment.. after service i realise i still have same problem and i bring to another repair shop..
again, the alignment is as bad as no service done and i bring back to u for claim.. how will u react?

put urself into the mech shoe and u will know whats the feeling

response was meant to reply that statement above la adoi

i hate to say this, but i have to agree with imperialrealcs! haahahah

Now im confused..cheeann is talking to kev talkin to gkl83..im talking to myself

Lets just put it in another term, after sales service
Besides, the other mech wouldn't know what did the previous 1 did to your car, so if Mech B was the 2nd mech that the customer turn to after mech A's service, whatever latest things (alignment in this case) that has been done by Mech B should be clarified with Mech B only

AFAIK, there is no so called warranty for alignment, just after sales service, anything wrong bring back again. If still wrong and fed up, go to another 1, try to settle it and pay

lol yes you are XD XD XD

shinjite = yeah man, how can you justify a warranty when its only an assumed agreement?

I have a problem with this topic. It seem that some of you do not quite understand the term warranty.



You can only use warranty on products and not services. Anybody who does try to set a 'warranty' on a service would just get themselves into a whole lot of pain. Taking wheel alignment for example. There is no statement from the mechanic to warrant his service that the car's alignment with be within a threshold of xxx degree from center. There is also no guarantee (not to be confused with warranty) that the car's alignment will be straight and there is no agreement between the owner and the mechanic on the definition of 'straight'.

So how does one set a warranty on this kind of service? You can't. And before you guys start yelling "Consumer Tribunal", I can clarify that the Consumer Tribunal DOES NOT deal with technical issues like this. A warranty issue was brought up by one of my Subaru Club guys against Motor Image at the Consumer Tribunal. The moment Motor Image started talking technical crap, the whole case was dismissed from the tribunal. End of story.

So in this case brought up by you, there is no fixed YES NO answer. Any additional service rendered will be with good faith (or bad, like the case of Streamyx's 'Best Effort' bandwidth).

This post has been edited by sleepwalker: Feb 17 2009, 10:24 PM

so how shifoo? ?