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 Troubleshooting disabled/suspended iTunes accounts, Post your concerns/woes/comments here.

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nokia2003
post Jan 29 2009, 02:16 PM

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i have already warned the peeps over here numerous time regarding this matter
nokia2003
post Jan 29 2009, 02:21 PM

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QUOTE(vostroxe @ Jan 29 2009, 02:19 PM)
u contact apple?? i think ur acc totally disable bcz u not from u.s man..
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incorrect. they can but highly unlikely as everyone whom i know is using the american itunes. there has to be a disclaimer for legal purposes.

This post has been edited by nokia2003: Jan 29 2009, 02:22 PM
nokia2003
post Jan 29 2009, 02:24 PM

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QUOTE(rx330 @ Jan 29 2009, 02:21 PM)
atomica, they will later re open ur account, but the remaining credits will all be missing already
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i would say that losing the remaining credit isn't the worst thing that could happen to him/her.


the worst is actually having a permanently suspended account where your purchases can no longer be used anymore.
nokia2003
post Feb 12 2009, 05:20 PM

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it is not entirely "inflicted" by the seller to be honest. it is a matter of luck actually. i dare to say 99% of cheaper itunes gift cards are somehow purchased using a stolen credit card or by means of fraud. apple knows this fact very well and there is no surprise it was mentioned in the above e-mail to atomica.

why do i keep insisting it's about luck? it all depends on whether the credit card provider/apple can be swift enough to detect this incoming fraud and most of the time, they are done randomly.


Added on February 12, 2009, 5:27 pmtry reading the ebay forum. it is said that a seller can usually sell these fraudulent itunes gift cards (always in the form of redemption serial number mimicking your prepaid top-ups) to approximately 40 people (or somewhere in that quantity range) before being flagged down by the ebay administration. however, out of that 40, maybe only 5 will have their itunes accounts being suspended by apple. therefore, this statement reaffirms my claim that it is entirely about luck and "type" of seller has little to do with this.


Added on February 12, 2009, 5:31 pmanyway, i'm not trying to be a "pot-calling-the-kettle-black" person as i do look for cheap itunes gift card bargains as well. i'm not refuting that.

hence it sounds too good to be true, it probably is.

This post has been edited by nokia2003: Feb 12 2009, 05:31 PM
nokia2003
post Mar 28 2009, 08:17 PM

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to fully understand the concept behind this, kindly point your browser here

This post has been edited by nokia2003: Mar 28 2009, 08:18 PM
nokia2003
post Mar 31 2009, 09:17 AM

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because there is no need to mention the seller's name. how hard is it to spot those sellers? as quoted, rm200 for USD200. one has to be extremely daft (and not to mention greedy) not to pin point them.
nokia2003
post Mar 31 2009, 08:08 PM

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i have always been advocating this matter (regularly will know this for sure) but it is only beginning to gain momentum ever since maxis brought the iPhone in.

anyway, my source of iTunes store credit comes exclusively from ebay.com (listen what i have to say first and don't get all riled up); from private sellers i.e. those who sell the cards once in a blue moon and not those into the so-called iTunes gift cards business. these private sellers typically have the actual physical card in hand and probably received it as a gift. furthermore i only approach those who are willingly to e-mail me a scanned copy of the actual gift card. hence, IF (though unlikely as apple usually targets those who reloads their account electronically) my account gets suspended, i have a proof of purchase. simple and legit.

and another great advantage of this method is, they are usually prices slightly cheaper than the market price (which makes sense if the price is the same, i might as well buy from the apple store). on the average my USD25 cards are purchased at a region of USD20.

and also as a backup, i have the australian iTunes account (as i'm based here). FYI, you can have more than one iTunes accounts purchases synchronised/authorised on your iPhone/iPod Touch. no doubt that this method is more expensive than the one prescribed above, but at the end of the day, it is meant as a backup anyway.




This post has been edited by nokia2003: Mar 31 2009, 08:09 PM
nokia2003
post Mar 31 2009, 11:07 PM

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QUOTE(syivese @ Mar 31 2009, 10:40 PM)
I used to own a US credit card and therefore my itunes is registered to the US. But the card is expiring and I don't want to change my region to Malaysia. Is it possible to get valid itunes gift cards (not fradualent ones of course) so that I can continue to use my account instead of re-registering it with a MY CC?

Thanks.
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hmmm i don't think that is feasible to be honest. credit cards are uniquely tagged to their country of origin.

however, if i can advice on something; credit card providers are usually very "generous" in their attempts to woo you to use their cards. hence i don't that it will be a problem at all for your credit card provider to mail a brand new card, (free of charge) to you in malaysia.




This post has been edited by nokia2003: Mar 31 2009, 11:07 PM
nokia2003
post Apr 9 2009, 04:18 PM

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QUOTE(mysticaldodo @ Apr 9 2009, 04:00 PM)
Its confirmed  cry.gif .

My Itunes account has been disabled indefinitely  ohmy.gif . They advise me again to open an account in my 'own country'
Interesting point to note is that due to the fraudulent nature of...blah...blah...blah...I am unable to access my purchased contents and make future purchases. Now, what in the world does that mean? I'm still able to play all my purchases. It isn't disabled in any way! Just for extra measure, I have backup my purchases to my Ipod and Macbook.

Another thing, a few days after I received my first response from Apple, I received a notice from Apple that the latest episode of a TV series (I bought the season pass) was available for download. Using my Itunes account, I was able to download the latest episode and watched it.

I'm going to bring up the matter with the reseller to refund the remaining credits. My concern is will Apple somehow locked my purchases in the future?
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hmmm... i'm so sorry to be the one bursting your bubble. but IF your account has been disabled indefinitely, you will not be able to update your applications anymore (despite backing them up). however if it is any consolation, you can still use the purchased apps.

my advise to your last statement, is to create a brand new account and have a new start again.


*disclaimer: the above statement is only applicable if apple did suspend your account.

This post has been edited by nokia2003: Apr 9 2009, 04:18 PM
nokia2003
post Apr 10 2009, 01:41 PM

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QUOTE(NXaqua @ Apr 10 2009, 01:09 PM)
Hi guys,

My friend is now in US. Can you guys share with me how is it for him to buy the iTune gift certificate i.e. from any of the US Apple stores?
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Yes. That will work too, or alternatively you can use his american based credit card.
nokia2003
post Nov 5 2009, 03:57 PM

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QUOTE(Dozz @ Nov 5 2009, 03:52 PM)
my itunes account being disable too... anyone who had experience and then got the account enable again?
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contact their customer service (get the relevant information from the website).

they will respond within 24 hours (for me at least) and come up with an explanation.
nokia2003
post Nov 5 2009, 04:48 PM

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QUOTE(Dozz @ Nov 5 2009, 04:15 PM)
Did you get your account re-enable eventually?
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mine never got suspended.

but i did help a fellow forummer (cannot remember the name) and he got hold of his.

you have nothing to worry about if you did not purchase any fraudulent iTunes credits (using the arithmetic code generation or stolen cards).



 

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