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 Troubleshooting disabled/suspended iTunes accounts, Post your concerns/woes/comments here.

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mysticaldodo
post Apr 2 2009, 09:00 PM

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My account just got suspended. Just send an email to Apple sad.gif

Yes, I bought the Itunes codes from one of the resellers here.

This post has been edited by mysticaldodo: Apr 2 2009, 09:00 PM
mysticaldodo
post Apr 3 2009, 10:36 AM

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QUOTE(Ndrew @ Apr 3 2009, 09:38 AM)
alright, that's it... ebay here i come... better pay more now than regret later.....

mysticaldodo, hope your account will be ok and you won't lose all your applications....
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They got back to me. My account is under investigation due to the fraudulent nature of the credit. They even advised me to setup a Malaysian account for future use hmm.gif

i am still waiting to hear the fate of my account but the way I see it, it will be suspended sad.gif

Once I obtained the confirmation I will contact the seller personally for reimbursement.

I'm just worried about my TV show purchases. I did not purchase any applications.


EDIT:

I phrased it wrongly. The Itunes correspondent told me 'In addition, it has been determined that you are accessing the United States iTunes Store from outside the intended region. For future use of the iTunes Store you will need to create an account for your own country using correct billing information'

They didn't specifically say to open a Malaysian account. Sorry for the mix-up

This post has been edited by mysticaldodo: Apr 3 2009, 01:27 PM
mysticaldodo
post Apr 9 2009, 04:00 PM

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Its confirmed cry.gif .

My Itunes account has been disabled indefinitely ohmy.gif . They advise me again to open an account in my 'own country'




Interesting point to note is that due to the fraudulent nature of...blah...blah...blah...I am unable to access my purchased contents and make future purchases. Now, what in the world does that mean? I'm still able to play all my purchases. It isn't disabled in any way! Just for extra measure, I have backup my purchases to my Ipod and Macbook.

Another thing, a few days after Apple told me they disabled my account, I received a notice from Apple that the latest episode of a TV series (I bought the season pass) was available for download. Using my Itunes account, I was able to download the latest episode and watched it even when my account was disabled.

I'm going to bring up the matter with the reseller to refund the remaining credits. My concern is will Apple somehow locked my purchases in the future?


edit. change some words for clarification

This post has been edited by mysticaldodo: Apr 9 2009, 09:08 PM
mysticaldodo
post Apr 9 2009, 09:04 PM

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If the locked down applies only to applications, then its no biggie for me since I did not purchase any applications, only TV shows and music. I guess I have to reinstall all the free applications from my new account.

I just hope they let me download the next episode of Friday Night Lights. Its the final episode for the season! cry.gif
mysticaldodo
post Apr 9 2009, 09:54 PM

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QUOTE(Clarencerx @ Apr 9 2009, 09:49 PM)
Bro,how many times has ur same account been suspended?
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Only once
mysticaldodo
post Apr 18 2009, 10:37 PM

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QUOTE(mysticaldodo @ Apr 9 2009, 09:04 PM)
If the locked down applies only to applications, then its no biggie for me since I did not purchase any applications, only TV shows and music. I guess I have to reinstall all the free applications from my new account.

I just hope they let me download the next episode of Friday Night Lights. Its the final episode for the season! cry.gif
*
Just got the final episode. At least Apple honoured the season pass agreement.





 

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