Is there any number I can call? I 've been talking to the 1111 customer service and its getting me nowhere.
~~~ ☻☻ Celcom Fan Club 013/019 Version 2☻☻ - ~~~
|
|
 Mar 11 2009, 03:25 PM
Return to original view | Post
#1
|
 
Junior Member
255 posts Joined: Apr 2008 
|
|
Quote|
|
|
|
|
Mar 12 2009, 10:42 AM
Return to original view | Post
#2
|
|
Junior Member
255 posts Joined: Apr 2008
|
Screw Celcom. Their shitty customer service been giving me crap everyday.
I really regret going for Celcom. Going to cancel my line once I settle all problems with Celcom. To new users... Beware! Celcom is worse than DiGi/Maxis! edit: I've opened up 3 reports since last week. It has already been 5 days since the last report has been made, but there's no progress at all! The problem I'm having is that the I am being charged for my 3G data usage by the minute, even though I am on a 3G Unlimited package. Accoding to them, this will be sorted out at the bill. But the problem is, my account is being barred because of it being over the limit. I've been talking to the shitty customer service everyday, till I know most of them by name. Everyday my account is unbarred. And the next day it's barred again. Seriously screw celcom. Really piece of shit telco. This post has been edited by komputer: Mar 12 2009, 11:15 AM |
|
|
Mar 12 2009, 12:53 PM
Return to original view | Post
#3
|
|
Junior Member
255 posts Joined: Apr 2008
|
QUOTE(epool86 @ Mar 12 2009, 12:34 PM) yeah, i think i want to unsubscribe my current broadband plan and using this prepaid plan.. maybe in one month i only subscribe 2 or 3 times weekly unlimited only (3 x 20 = rm60 only).. Sigh, worse part I ported my number to Celcom... Sigh, Malaysian consumers always kena bully la.mine also experience billing problem lately... i still didn't receive my bill in february and now march already also didn't receive.. funny story is, when i chek via online customer service it only show the bill that out on last january, which i actually already paid 2 month ago.. and the system show that the ammount is overdue and waiting for payment lol.. same goes when i check via sms BOD, and calling 1111.. but i did't spoke with the officier, only the system check for me.. so i dont know how much is my bill in february and now march already.. last week i paid rm250 via online banking to avoid call baring.. i simply paid rm250 because i dont know how much is the actual bil.. feeling lazy to spoke to the careline, or visit their branches just to check bil.. about the daily unlimited broadband or monthly unlimited broadband.. there're few similiar case reported before.. user who're subsribing any of the packages still being charged pay per use..  celcom must solve all this problem immediately, otherwise people wont trust u anymore..  |
|
|
Mar 18 2009, 04:02 PM
Return to original view | Post
#4
|
|
Junior Member
255 posts Joined: Apr 2008
|
celcom really suxs. Ppl wanting to migrate, THINK TWICE! I will migrate back to DiGi once 3G coems to my area
|
|
|
Mar 20 2009, 10:00 AM
Return to original view | Post
#5
|
|
Junior Member
255 posts Joined: Apr 2008
|
QUOTE(Mr Cola @ Mar 18 2009, 04:12 PM) IF you think Celcom is sucks, pls state what's the problem? Instead of just saying it's sucks. I already stated my reasons. Take the time and read my earlier posts.Just like I can say, "computer is sucks, pls don't buy computer." So what's the point? |
|
|
Mar 20 2009, 04:43 PM
Return to original view | Post
#6
|
|
Junior Member
255 posts Joined: Apr 2008
|
QUOTE(Mr Cola @ Mar 20 2009, 10:42 AM) Ok. There's no point repeating/duplicate your post(s). TQ. Celcom still sucks. I'm entitled to my opinion and have the right to express it in this thread.This post has been edited by komputer: Mar 20 2009, 04:44 PM |
|
|
Mar 24 2009, 09:48 PM
Return to original view | Post
#7
|
|
Junior Member
255 posts Joined: Apr 2008
|
QUOTE(aku.haibar @ Mar 24 2009, 08:19 PM) how to check my prepaid plan... You need to walk in. Very dumb rite? They can do a verification using the data they have, but yet they want us to walk in. Idiots!just do MNP... I ask for xpax but I received msg that I understand as my no is celcom blue package... n how to change the prepaid plan other than going to celcom centre... any (*123# = example) no... thanks |
|
|
Mar 27 2009, 09:36 AM
Return to original view | Post
#8
|
|
Junior Member
255 posts Joined: Apr 2008
|
QUOTE(Mr Cola @ Mar 25 2009, 12:46 AM) Check your current prepaid plan: Oh... mine was postpaid... why postpaid need to walk-in then?Call 1111 to check your plan. Verification needed. Migration: Send "MIG MID" to 28882 to migrate from Blue plan to Mid plan. First migration is FOC, RM5 for 2nd time onwards. Pls don't provide wrong info. Prepaid plan migration or plan inquiries can be done via careline/sms method. |
|
Topic ClosedOptions
|
| Change to: |  0.0202sec
 0.73
 7 queries
 GZIP Disabled
Time is now: 29th November 2025 - 04:24 PM |
All Rights Reserved © 2002- 2025 Vijandren Ramadass (~unite against racism~)
Powered by Invision Power Board © 2025 IPS, Inc.