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 ~~~ ☻☻ Celcom Fan Club 013/019 Version 2☻☻ - ~~~

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hensky
post Feb 25 2016, 02:38 PM

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QUOTE(nexona88 @ Feb 25 2016, 01:51 PM)
Celcom service down in KL?
*
No problem at all in KLCC area.
hensky
post Feb 25 2016, 02:38 PM

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QUOTE(nexona88 @ Feb 25 2016, 01:51 PM)
Celcom service down in KL?
*
No problem at all in KLCC area.
akh2920
post Feb 25 2016, 03:03 PM

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I am new user porting from Maxis to Celcom~ wanna ask SMS to 28882 will be charged or not? Regarding online customer service, is it user friendly when we surf it by mobile phone? Thanks!!
terence_nwb
post Feb 25 2016, 04:19 PM

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QUOTE(akh2920 @ Feb 25 2016, 03:03 PM)
I am new user porting from Maxis to Celcom~ wanna ask SMS to 28882 will be charged or not? Regarding online customer service, is it user friendly when we surf it by mobile phone? Thanks!!
*
No charge.

Celcom website has been upgraded to responsive design for better viewing experience quite some time ago, no problem browsing OCS on mobile phone.
nexona88
post Feb 25 2016, 04:54 PM

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Data seems down, calls sometime okay sometime not blush.gif

maybe network super congested today? hmm.gif
fat16
post Feb 25 2016, 05:18 PM

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johor data voice no problem.
vostro78
post Feb 25 2016, 05:36 PM

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same, klang, can call but cant whatsapp or online,

restart phone also cannot

but after change to aeorplane mode and online back ok already. ip5s user
OKLY
post Feb 25 2016, 08:20 PM

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Perhaps everyone just needed to reconnect back to the network. Celcom's network usually requires this. sweat.gif
lan76
post Feb 26 2016, 01:17 AM

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Too many user joining Celcom after they come up with new First Gold plan; need to upgrade their infra accordingly to cater with number of customers.
akh2920
post Feb 26 2016, 10:22 AM

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QUOTE(terence_nwb @ Feb 25 2016, 04:19 PM)
No charge.

Celcom website has been upgraded to responsive design for better viewing experience quite some time ago, no problem browsing OCS on mobile phone.
*
Thanks bro! Glad to know that smile.gif

Btw, how was u guy's experience on celcom for voice call and internet all these while? Smooth?
Chrono-Trigger
post Feb 26 2016, 10:51 AM

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QUOTE(akh2920 @ Feb 26 2016, 10:22 AM)
Thanks bro! Glad to know that smile.gif

Btw, how was u guy's experience on celcom for voice call and internet all these while? Smooth?
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Voice call is ok. Internet is good but the switch between 3G and LTE is not as smooth as maxis. U get that lag when the phone is switching towers
nexona88
post Feb 26 2016, 12:18 PM

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QUOTE(lan76 @ Feb 26 2016, 01:17 AM)
Too many user joining Celcom after they come up with new First Gold plan; need to upgrade their infra accordingly to cater with number of customers.
*
upgrade their network? laugh.gif

it's needed billions to do that. and we all know malaysian biz strategy. Maximum profit, minimum cost icon_rolleyes.gif
terence_nwb
post Feb 26 2016, 12:30 PM

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QUOTE(akh2920 @ Feb 26 2016, 10:22 AM)
Thanks bro! Glad to know that smile.gif

Btw, how was u guy's experience on celcom for voice call and internet all these while? Smooth?
*
Sometimes the network will fail to switch from LTE to 3G (due to no VoLTE support yet) and end up with missed call SMS coming in, that's the only thing I am complaining, otherwise no problem so far.
akh2920
post Feb 26 2016, 02:46 PM

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QUOTE(Chrono-Trigger @ Feb 26 2016, 10:51 AM)
Voice call is ok. Internet is good but the switch between 3G and LTE is not as smooth as maxis. U get that lag when the phone is switching towers
*
QUOTE(terence_nwb @ Feb 26 2016, 12:30 PM)
Sometimes the network will fail to switch from LTE to 3G (due to no VoLTE support yet) and end up with missed call SMS coming in, that's the only thing I am complaining, otherwise no problem so far.
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Wahhh same problem it seems.. hmm.gif okok thankss smile.gif
nexona88
post Feb 26 2016, 05:14 PM

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Celcom needed to do something about "switch from LTE to 3G" problem thingy
Chrono-Trigger
post Feb 26 2016, 06:01 PM

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QUOTE(nexona88 @ Feb 26 2016, 05:14 PM)
Celcom needed to do something about "switch from LTE to 3G" problem thingy
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probably their equipment
fat16
post Feb 26 2016, 07:06 PM

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every time call end to voice mail, celcom get some cut.
nexona88
post Feb 26 2016, 10:03 PM

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QUOTE(fat16 @ Feb 26 2016, 07:06 PM)
every time call end to voice mail, celcom get some cut.
*
guess tis how Celcom make extra income rolleyes.gif
radi0head
post Feb 29 2016, 08:05 AM

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Guys... any idea how to check the allocated data balance on celcom postpaid ? how about prepaid as well ? hmm.gif


korn
post Feb 29 2016, 08:14 AM

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QUOTE(radi0head @ Feb 29 2016, 08:05 AM)
Guys... any idea how to check the allocated data balance on celcom postpaid ? how about prepaid as well ?    hmm.gif
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Bal status to 28882 for postpaid. Not sure about prepaid.

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