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Streamyx getting fix? not today (01/10/09)
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monkeybanana
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May 11 2009, 12:35 AM
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New Member
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QUOTE(calvinteh @ May 10 2009, 10:37 PM) ok here's a tip. if u're having problem with ur Wow login, try this... 1) call tmnut... 2) ask them to change ur port... if problem persist then... 3) call tmnut 4) ask them to change ur port into a new D-SLAM. tell them u're using to play warcraft online game. they should understand. it should take a couple of weeks to get ur D-SLAM changed. i'm still waiting for mine. this info was given by some techie guys whom i work closely in TM. thanks for your tips. Will give it a try. I miss WoW very much. 2 months didn't play because of the latency. 13k every time I log in.
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monkeybanana
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Jul 26 2009, 05:39 PM
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New Member
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21/07/2009 INTERNET SERVICES DISRUPTION
Dear Valued Customers,
Telekom Malaysia Berhad wishes to announce that there has been a disruption of its Internet services due to circuit faults on the Asia Pacific Cable Network 2 (APCN2) Segment 1 between Kuantan and Katong, Singapore.
Due to the disruption, customers using Internet services may experience slow browsing while accessing websites hosted in the U.S. and Hong Kong.
In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to the U.S. and Hong Kong may also experience some service degradation.
To alleviate the problem, some of the links have been rerouted to alternate routes to ease the congestion.
Restoration works on the affected cables are already in progress. However, in the restoration process, traffic to Northern America and Hong Kong may experience degradation while traffic to other countries is not affected. TM expects complete recovery of its services by 5 August 2009. TM will make further announcements on the progress of the restoration works.
TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible. Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.
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