About the saggy issues and white neo getting dirty I mailed zlotan and he agreed to give me a replacement of the outer case for my serpent and a black I frame for replacement. I send them pictures as proof of defect and purchase. Maybe you can try this too. They mailed me the item a week ago with tracking number using USPS it yet to reach me coz they send by slow post but its FREE of charge ^^ so maybe you can try mate

just got both my rebel serpent outer case its thinner no more chrome showin and sag issues and black I frame from mail now there no saggy issues and my white neo has a black I frame (free neo skeleton look)  mate ur artic looks beat up maybe u can mail zlotan with pictures and he can send replacements like mine but i had problems with my serpent (saggy) neo white (stained I frame) after a week and mail them for replacement gotta say good customer service since they send me replacement foc within 2 weeks and I did not get these items from US both purchases done in Machines KL

keep ur fingers cross hehe i also just mail waiting for no reply but they did reply You can also try SwitchEeasy Team (sezoltan@gmail.com) the guy is zoltan but u need to show picture of the defect hopefully they can help you like me

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Added on February 10, 2009, 9:13 pmJust to show you it WORKS:

Tracking #: LJ305647982US
Weight: 0 lbs 6 oz
Cost: Postage Mail Class
First Class Mail International Parcel®: $5.15
Package is on the way!

Thank you

Zoltan

sent out 29 JAN received 9 FEB

This post has been edited by weng55: Feb 10 2009, 09:13 PM

Told ya it works if too many ppl start asking for replacementsss they might not entertain overseas ppl lol

My collection


If you ask me I love the rebels they allow me to mix and match and it gives FULL protection
Drop my phone once/twice and not a single scratch ^^.
Current mix-match options available: black and white serpent, devil, black and white neos (waiting on orange and purple essentials from US)
Btw if ppl are interested in the switcheasy ask Jacquei i got a few from her just 2 words to say about her RELIABLE AND EFFICIENT
Rest of my stuff is from SG/USA got a bro workin there ^^
The incase power slider is good if you can't find a power point or is a Game Geek ^^ but abit too bulky to go with jeans for casual use
Yet to try out the clear jacket power support

Anymore crazies out there like me pls contibute!

Oh my brother got it from me when he flew to US from apple store in Chicago but he had to pay for the tax tho so its bout USD110...pricey ^^

Yes the capsule neos covers the chrome bezel so does the capsule rebels. But sometimes due to bad batch or defects they might not cover it entirely or might have the infamous saggy problem but so far I've been lucky or they improved their products and no longer have these problems ^^

It's a power support air jacket i have a white and clear one it's nice if you want something light and thin and unnoticeable but it does not give full protection it only covers the back and reveals the chrome bezel. I guess if you have a IS in front and using an air jacket for back should be enuff protection