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 U-mobile Thread!, 9cents/30secs

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et_kt
post Dec 26 2012, 08:38 PM

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What 3G speed to expect for MB40? Kind to share?
et_kt
post Dec 26 2012, 10:41 PM

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QUOTE(dgboy @ Dec 26 2012, 09:35 PM)
In KL, I'm getting 1-2 Mbps typically though it can go higher up to around 6Mbps.
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Thanks buddy


Added on December 26, 2012, 10:43 pm
QUOTE(digilife @ Dec 26 2012, 08:56 PM)
its location and device depedent

some users managed to get >30Mbps using a Huawei E372 modem
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I am in Melaka and using Huawei E355. Anybody has similar experience?


Added on December 29, 2012, 10:54 amTested. About 1mbps to 1.6 mbps.

Slightly faster than digi.

This post has been edited by et_kt: Dec 29 2012, 10:54 AM
et_kt
post Jan 2 2013, 11:43 AM

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I was getting average 60kbps after hitting the limit.
et_kt
post Jan 15 2013, 08:30 PM

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QUOTE(idoblu @ Jan 15 2013, 06:11 PM)
Once throttle down the speed is darn slow. About 0.05mbps only sad.gif
If buy booster it only last for three days?
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Yes. Valid for 3 days only.
et_kt
post Jan 16 2013, 07:49 PM

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QUOTE(digilife @ Jan 16 2013, 07:36 PM)
Maxis 3G, confirmed , now Melaka can roam on Maxis 3G where can you find any UM tower in Melaka ?
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I am wondering why maxis 3G speed is faster than UM in Melaka? Are the 2 not suppose to be same since UM is roaming on maxis line?
et_kt
post Jan 24 2013, 01:30 PM

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QUOTE(PrinceOfAsgard @ Jan 24 2013, 10:28 AM)
» Click to show Spoiler - click again to hide... «


New umobile user here  smile.gif  This is my speedtest result for UMi28 plan.
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Your 3G signal seemed weak. Where were u when performing speed test?

This post has been edited by et_kt: Jan 24 2013, 11:27 PM
et_kt
post Feb 15 2013, 01:21 PM

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I have a u mobile prepaid sim for standby / 2nd phone. I have credit but did not subscribe to any plan. Can I make call without subscribing to call plan? If yes, how's the call rate like?
et_kt
post Feb 15 2013, 01:48 PM

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QUOTE(koh_424 @ Feb 15 2013, 01:34 PM)
Have u subscribe to any DATA?

If no i think ur plan might b this 1.
http://www.u.com.my/prepaid/free_sms_and_calls
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Thanks.

I think it is better not to subscribe to any call plan if the line is just for standby as the commitment is only RM10 per month. Am I right?
et_kt
post Feb 17 2013, 11:30 PM

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QUOTE(celaw @ Feb 17 2013, 10:38 PM)
Hi, currently I'm under Digi Smart Plan contract which will expire during coming April. Now I'm searching which plan is the best for internet plan. Currently I'm interested on U28 prepaid/postpaid plan but worried about the coverage.

Recently, I saw there is some post that umobile is renting Maxis connection. So anyone can confirm that there is HSDPA coverage in Melaka area, i.e. Bukit Baru, Ayer Keroh, Melaka Baru, and Cheng?

In addition, what is the normal speed for U28 prepaid and postpaid plan? What is the throttled speed if I exceeded the quota?

Thank you in advanced. =)
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There is hsdpa coverage at the few places that you mention. But sometimes not stable. Speed is about 1mbps to 2mbps.

Not too sure about throttled speed.

Buy prepaid SIM to try it out. Only cost you RM8 :-)

This post has been edited by et_kt: Feb 17 2013, 11:47 PM
et_kt
post Mar 9 2013, 02:51 PM

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QUOTE(tcping @ Mar 9 2013, 02:39 PM)
May I know my data signal bar always show H or H+
Not even one time showed 3G or 2G
I am at Seri Kembangan, Klang Valley,
is it abnormal?
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H and H+ are 3G. Nothing is wrong.
et_kt
post Mar 10 2013, 10:21 PM

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QUOTE(insightone @ Mar 10 2013, 10:04 PM)
U-Mobile dun have Internet subscription for 1 day like Maxis??
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Yes they do have. 500mb for RM5.
et_kt
post Mar 10 2013, 10:30 PM

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QUOTE(insightone @ Mar 10 2013, 10:23 PM)
Where? I can't find it? Mind to explain. Thanks.  smile.gif
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http://www.u.com.my/u-broadband/mobile_broadband_plans

Sorry. Don't know how to attach link via phone.

This post has been edited by et_kt: Mar 10 2013, 10:36 PM
et_kt
post Mar 12 2013, 10:56 PM

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QUOTE(celaw @ Mar 12 2013, 10:26 PM)
Hi, I stayed in melaka city area. Currently I'm on digi postpaid where contract expired next month. Plan to MNP to u Mobile. So I bought a prepaid card to test the speed. I didn't sign up any plan with the starter pack. When I opened mobile internet, it shown "H". But load page speed very slow. Then I test it with speedtest. Only 0.04Mbps for download speed. Called customer service but noone answer after waiting for 15minutes. Anyone able to enlighten be regarding this issue?
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I am in Melaka. Usual speed is about 1mbps to 2mbps. No sure what's your problem.
et_kt
post Mar 12 2013, 11:01 PM

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QUOTE(annoymous1234 @ Mar 12 2013, 10:36 PM)
For prepaid how to check my data usage?
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*118*3*1*3# for UMI 18, 28, 48
*118*2*3# for U broadband
et_kt
post Mar 13 2013, 02:12 PM

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QUOTE(annoymous1234 @ Mar 12 2013, 11:26 PM)
I meant Internet usage. Like for example I took 250mb and I want to check how much I used
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Those are the ussd code to check Internet usage for prepaid.
et_kt
post Mar 16 2013, 01:02 PM

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QUOTE(mar5690 @ Mar 15 2013, 03:18 PM)
just migrate from maxis prepaid to u mobile prepaid..why I keep getting 'R' signal wherever I go?
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R = roaming

Your are roaming on maxis line.
et_kt
post Mar 28 2013, 08:47 PM

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QUOTE(andrewtho @ Mar 28 2013, 08:16 PM)
Has anyone ever consider of terminating their contract earlier (postpaid)? I have 7 months left on my 2 years contract and I can no longer accept the horrible coverage on UM. I've send them an email regarding the early termination, as usual, they ignored.

Basically the payment works like this? For U28.

28/30 * 210 days = RM196.

Basically need to pay off 196 and I should be contract free right?
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I thought you are in federal territory, coverage still bad?
et_kt
post Apr 13 2013, 11:40 AM

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QUOTE(BaZingLa @ Apr 13 2013, 12:28 AM)
hi all,

I am currently residing in melaka and plan to get umobile broadband.
just wana ask is the signal good if i m using it in a flat/condo?
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Like all forumers always suggested, buy a prepaid sim and try out in your location. That will only cost you RM8. tongue.gif
et_kt
post Jul 22 2013, 12:28 PM

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QUOTE(digilife @ Jul 22 2013, 09:15 AM)
Not only users affected, dealers that are using the System to do User registration and activation are also affected.

Its not easy to migrate from an smaller capacity system to a bigger capacity system.

It cost lots of money and down time, it also needs backup to maintain the whole system, not like for example , if your home pc is laggy, go LYP buy a higher specs setup, install OS then you are good to go. Not so simple to do system upgrade for telcos.  icon_idea.gif

What i can advice is if you need to do package subscription or reload topup, pls do it during those hours that is not being used by the majority of the users , when is the time to do it, you have to use your own creativity, even postpaid customers have their line barred after pymt, because the system "thinks" that they have not paid !!!!
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Let me share my experience with um. I subscribed the post paid broadband package and signed up for auto debit via credit card on the same day.

UM did not charge my credit card for first 3 months but barred my line. I went to the service center for few times but was informed no payment required as it is under auto debit. I even wrote a few emails to its customer service but all no reply.

With all frustration I went back to the service center after my line was barred for 2 weeks. The staff asked me to pay cash to update the 3 months subscription. I did it and my line was free up. Later in the same month when I received my credit card statement I noticed that UM charged me a 3-month subscription fee.

With all payments made plus 3 months advance payment, I still received sms asking for payment on arrears.

So moral of story, stay away from UM if you can.

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