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 U-mobile Thread!, 9cents/30secs

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xxx306
post Jan 5 2012, 01:09 PM

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currently using celcom.. i want to mnp to umobile. the prepaid unlimited mobile internet is so tempting. can anyone explain what does this means?

"By subscribing to the Plan, you will enjoy unlimited data usage but you will still be subject to our Fair Use Policy. In addition, if you exceed 500MB at any time, your data speed will be reduced to 64kbps until the Plan expires. Once you activate another Plan, we will endeavor to reinstate your data speed as soon as possible upon your activation." - uM T&C

we can only use 500mb/mth data is it?

tq
-kytz-
post Jan 5 2012, 01:24 PM

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QUOTE(xxx306 @ Jan 5 2012, 01:09 PM)
currently using celcom.. i want to mnp to umobile. the prepaid unlimited mobile internet is so tempting. can anyone explain what does this means?

"By subscribing to the Plan, you will enjoy unlimited data usage but you will still be subject to our Fair Use Policy. In addition, if you exceed 500MB at any time, your data speed will be reduced to 64kbps until the Plan expires. Once you activate another Plan, we will endeavor to reinstate your data speed as soon as possible upon your activation." - uM T&C

we can only use 500mb/mth data is it?

tq
*
You get get to use 500MB data per month at full speed. After exceeding the limit you still can access internet but with reduced speed that is 64kb/s

xxx306
post Jan 5 2012, 01:49 PM

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QUOTE(-kytz- @ Jan 5 2012, 01:24 PM)
You get get to use 500MB data per month at full speed. After exceeding the limit you still can access internet but with reduced speed that is 64kb/s
*
i see. thanks2.

i think 500mb is more than enough for me. plus the 100 minute free call n free sms some more. very nice.
i want to mnp! if i mnp at the uM shop how long it takes?
-kytz-
post Jan 5 2012, 04:13 PM

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QUOTE(xxx306 @ Jan 5 2012, 01:49 PM)
i see. thanks2.

i think 500mb is more than enough for me. plus the 100 minute free call n free sms some more. very nice.
i want to mnp! if i mnp at the uM shop how long it takes?
*
About 3-5 working days

Btw, I just went to U Mobile today to MNP
theonlyvin
post Jan 5 2012, 04:19 PM

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Hello guys, anyone encounter some error regarding the tac code for banking by using umobile? Thx
flattyre
post Jan 5 2012, 05:55 PM

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Bot a mobile prepaid at about 11am this morning. now its almost 6pm and its yet to be active. called their cust care and just listened to the recording for about 5mins. When try to call using the line, it says that their system is facing some issues or something like that.

anyone facing any issues with their mobile line today? tq
-kytz-
post Jan 5 2012, 06:04 PM

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QUOTE(flattyre @ Jan 5 2012, 05:55 PM)
Bot a mobile prepaid at about 11am this morning. now its almost 6pm and its yet to be active. called their cust care and just listened to the recording for about 5mins. When try to call using the line, it says that their system is facing some issues or something like that.

anyone facing any issues with their mobile line today? tq
*
Did you dial *118# ?
flattyre
post Jan 5 2012, 08:22 PM

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QUOTE(-kytz- @ Jan 5 2012, 06:04 PM)
Did you dial *118# ?
*
No. Dialled the 018 number as was calling from my other number. Called the shop that i bot the line from and he did say that they were having some probs. Was ratified soon after. So it works now!
boonwuilow
post Jan 6 2012, 08:59 AM

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Did u guys notice that yesterday night Umobile cannot call/sms?

This post has been edited by boonwuilow: Jan 6 2012, 08:59 AM
FoxSeaTiger
post Jan 6 2012, 09:13 AM

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Ada masalah line pulak...tarfik jem kot

Promo kaw-kaw, service tak bagus lol
kenjixx
post Jan 6 2012, 09:27 AM

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internet still very good
speed is awesome for me
and with all the extra goodies it worth every penny that i pay
FoxSeaTiger
post Jan 6 2012, 09:43 AM

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QUOTE(kenjixx @ Jan 6 2012, 10:27 AM)
internet still very good
speed is awesome for me
and with all the extra goodies it worth every penny that i pay
*
Hope they improve their service.

If service is not good people will tried and end up to MNP to other network
boonwuilow
post Jan 6 2012, 12:05 PM

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Btw, remember 10 of this month got free sms to all network smile.gif
Ah hao
post Jan 6 2012, 03:46 PM

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is there any problem with u mobile now ? i just receive my sim card, but i cant make calls out... or new sim card need activate ?


Added on January 6, 2012, 3:53 pmcheck with *118#, it write please register your prepaid starter pack or wait until the registration is completed.

what should i do now? wait ?

This post has been edited by Ah hao: Jan 6 2012, 03:53 PM
xerox8908
post Jan 6 2012, 07:10 PM

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Anyone can confirm is there coverage at melaka area ?
Sarah Angelina
post Jan 6 2012, 10:34 PM

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oh my god, this u mobile is really full of sh1ts!!!
all those stewbird managers clever to give empty promises that once after the upgrade will be better customer service but at the end now still the same! Damn lame la to call their customer service and had to listen to their stupid annoying songs for like 10 mins also no one to entertain at all!! Then always charging me for nothing for my bill, damn idiot u mobile.
boonwuilow
post Jan 6 2012, 11:50 PM

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QUOTE(Sarah Angelina @ Jan 6 2012, 10:34 PM)
oh my god, this u mobile is really full of sh1ts!!!
all those stewbird managers clever to give empty promises that once after the upgrade will be better customer service but at the end now still the same! Damn lame la to call their customer service and had to listen to their stupid annoying songs for like 10 mins also no one to entertain at all!! Then always charging me for nothing for my bill, damn idiot u mobile.
*
Haha...
Last time my fren's phone kena stole, try to call customer service to block the no. also like this...
doh.gif

i hope they can give more free sms for yesterday and today prob... biggrin.gif
Sarah Angelina
post Jan 7 2012, 11:09 AM

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QUOTE(boonwuilow @ Jan 6 2012, 11:50 PM)
Haha...
Last time my fren's phone kena stole, try to call customer service to block the no. also like this...
doh.gif

i hope they can give more free sms for yesterday and today prob...  biggrin.gif
*
No, don't think they will. Spoke to one of their manager, always say the same thing to just cool the people down and perhaps even to wanting people to forget about the case. Well, it was supposedly affecting the prepaid customer for these few days unable to call/sms issue but a few postpaid customers also got affected, worse is, this isn't the first time. Only time they give out 3 waves of free sms to all network was due to the incident around october/november of some technical issue again.

Customer service suckss, then the operation also getting worse, so what's good left? IF still having the same problem with the internet, which the speed is slow, i'll definitely port out already since the only thing i like in u mobile also not up to expectation already
boonwuilow
post Jan 7 2012, 11:33 AM

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QUOTE(Sarah Angelina @ Jan 7 2012, 11:09 AM)
No, don't think they will. Spoke to one of their manager, always say the same thing to just cool the people down and perhaps even to wanting people to forget about the case. Well, it was supposedly affecting the prepaid customer for these few days unable to call/sms issue but a few postpaid customers also got affected, worse is, this isn't the first time. Only time they give out 3 waves of free sms to all network was due to the incident around october/november of some technical issue again.

Customer service suckss, then the operation also getting worse, so what's good left? IF still having the same problem with the internet, which the speed is slow, i'll definitely port out already since the only thing i like in u mobile also not up to expectation already
*
I m using Umobile because i wanted to use their RM28/month de data plan...
then oni found out that my college area dun have 3g...haiz...
SUSMNet
post Jan 7 2012, 11:41 AM

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QUOTE(Sarah Angelina @ Jan 7 2012, 11:09 AM)
No, don't think they will. Spoke to one of their manager, always say the same thing to just cool the people down and perhaps even to wanting people to forget about the case. Well, it was supposedly affecting the prepaid customer for these few days unable to call/sms issue but a few postpaid customers also got affected, worse is, this isn't the first time. Only time they give out 3 waves of free sms to all network was due to the incident around october/november of some technical issue again.

Customer service suckss, then the operation also getting worse, so what's good left? IF still having the same problem with the internet, which the speed is slow, i'll definitely port out already since the only thing i like in u mobile also not up to expectation already
*
Are you sure?

If its network problem then not only prepaid user will affected, postpaid will also be affected.

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