A tip to getting your HDD back with all your data untouched shall your Seagate 7200.11 brick:

1. Log on to Seagate's website.
2. Create a support case.
3. A support representative will contact you to confirm that your HDD is facing firmware issue.
4. Once confirmed, Seagate will arrange for UPS pickup to be delivered to Singapore for firmware upgrade.
5. After 10-20 working days, you'll receive your HDD at your doorstep with upgraded firmware and all your data in store.


No more worries about sending your HDD back to local service centres or sending your HDD for Data Recovery services.


Cheers!

Nope, I got mine upgraded for free. Everything paid for by Seagate. Just received my HDD back today. =)