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 DiGi Fans Club & Enquiries Version 5, Always the smarter choice [Read post #2]

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vikingw2k
post Jan 30 2009, 07:39 PM

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QUOTE(xxx306 @ Jan 30 2009, 06:16 PM)
yeah. planning to go tonight either the one at pavilion or time square.. they still open till 10 pm right?
*
Pavilion and Times square open from 10am-10pm daily all year round. PreToPost will take you 2-3 days. Well, if you are going to Pavilion tomorrow. just give me a buzz. I'll inform them to activate it asap for you smile.gif


Added on January 30, 2009, 7:39 pm
QUOTE(mengsuan @ Jan 30 2009, 12:40 PM)
Lol. Ask them to let me try first. Faster! tongue.gif
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They released 100 lines to selected employees to try it out.

QUOTE(fruitie @ Jan 30 2009, 12:43 PM)
Main line minimum package is DG 50. smile.gif
Supplementary is RM 30/line. smile.gif
I supposed. smile.gif
laugh.gif Sorry but I can't help you on this. tongue.gif
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Main line minimum commitment package is DG50
Main line minimum package is DG20
smile.gif

QUOTE(rockstar teddy @ Jan 30 2009, 03:09 PM)
but im genting..hahah
how2get thme to send to me?
my office?
*
They'll courier to you via citylink. But you need to show them your I.C. Only I.C nothing else. Not even temporary I.C

QUOTE(samyueru @ Jan 30 2009, 03:38 PM)
hai guys..wanna ask about the gprs..is it blood sucking? i mean how expensive? or got any package for prepaid digi..thx..
*
If you use it frequently, just subscribe Data Unlimited for RM66 / month. Unlimited usage. Coverage is good compared to 3G. Speed is quite ok for surfing. You can give it a try, if you don't like it just call to cancel anytime you want and the charges will be prorated depending on how many days you've subscribed. smile.gif

This post has been edited by vikingw2k: Jan 30 2009, 07:39 PM
vikingw2k
post Jan 30 2009, 08:13 PM

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QUOTE(xxx306 @ Jan 30 2009, 08:06 PM)
omg really?
i really want to get it activated asap.
i might go to pavilion tomorrow.
*
PM me ya number. I'll see what I can do for ya. Better still if you can go on Sunday around noon time biggrin.gif


vikingw2k
post Jan 31 2009, 12:39 PM

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QUOTE(mrcool @ Jan 31 2009, 12:20 PM)
Hi,
I just subscribe for DG50, my friend is a digi '1 plan' user, he claims that my bills are more expensive than him.

Is there really different between this 2 plan?
*
DG50 - SMS - 10 cents to any network including DiGi to DiGi
1 Plan - SMS - 5 cents to DiGi, 15 cents to other network.

That's the only difference between then smile.gif

vikingw2k
post Jan 31 2009, 01:34 PM

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QUOTE(mrcool @ Jan 31 2009, 01:10 PM)
oh ok... thx...
another question... is it that after certain amount of usage and the rest of the usage is free?

exp: i call more than RM100 den after the RM100 usage is free?
*
Last time 1 Plan has promotion after your usage exceeds RM123. Any calls / sms / mms to DiGi numbers are FOC. The promotion ended last month.
vikingw2k
post Jan 31 2009, 01:51 PM

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QUOTE(fishman @ Jan 31 2009, 01:39 PM)
Hi guys,

I am on postpaid DG50 and will be overseas for 3 weeks in Feb. Roaming charges are not included in the commitment fee. So I have 1 week left in Feb when I come back to use up my commitment fee of RM50. I doubt I will be able to make so many calls in 1 week. Any suggestions on how I can do that fast?
*
SMS your father, mother, grandpa, grandma, neighbor, chicken rice seller and anyone you know to wish em Happy CNY ?
vikingw2k
post Jan 31 2009, 02:28 PM

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QUOTE(yiivei @ Jan 31 2009, 02:09 PM)
perhap, caller tune subscriptions as well?
*
Caller tunes is excluded from the commitment charges. If you subscribe, it'll add on top of the RM50 fee.

QUOTE(rockstar teddy @ Jan 31 2009, 02:17 PM)
can u guys suggest me a plan?
previous maxis VP80 and FP30
usage is about there..usually wil eat into my FP30
digi can do so rite?
den im kinda of a data user as well...
*
Main line - DG50
Supp line - 1 Family

Then subscribe for Data Unlimited plan. Additional RM66 / month for unlimited usage

p/s: You can't share commitment in DiGi's plan unlike Maxis.
vikingw2k
post Jan 31 2009, 09:51 PM

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QUOTE(yiivei @ Jan 31 2009, 07:17 PM)
viking: caller tunes are included. D'chat confirm it. and my bill proof it (at least for this month bill). or do u hav inside info. that its not included oledi?
*
My bad, it should be Roaming, IDD and Value Added services which is not included in the commitment fee. smile.gif

QUOTE(xxx306 @ Jan 31 2009, 08:52 PM)
went to digi center @ pavilion today.
so sad. can't convert to postpaid yet since i just use this number 1month+
need at least 6 month then can convert. i just recently changed my number since i like the 010 prefix. used 014 for years d.

i was so sad. extremely sad and cried. so stupid.

but somehow my sim just now cannot be used. INACTIVE SIM.
so i changed and used the sim the dealer gave me to use when my postpaid is activated.

i checked the menu *128# it still wrote DiGi Prepaid.
i guess it hasn't converted to postpaid yet.
oh well.
*
You approached the dealer there or customer service consultant?

vikingw2k
post Jan 31 2009, 10:36 PM

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QUOTE(xxx306 @ Jan 31 2009, 10:35 PM)
the customer service consultant
the one at the counters.
*
Could you describe that person in detail via PM?

vikingw2k
post Jan 31 2009, 11:01 PM

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I'll check with the person tomorrow and get back to you smile.gif
vikingw2k
post Feb 1 2009, 12:25 PM

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QUOTE(rockstar teddy @ Feb 1 2009, 12:12 PM)
cant share?
jialat lo..
coz my gf usually use less den rm30
dats y i makan into hers
*
If she don't really use much, you can downgrade to Family Basic. Monthly fee RM10 smile.gif

vikingw2k
post Feb 2 2009, 12:11 AM

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QUOTE(uhlaw @ Feb 1 2009, 11:50 PM)
Oh ya.. in Sunway pyramid, got DiGi centre? or it's just a DiGi dealer?
Because I want to convert my prepaid plan to postpaid plan and supp under my Ambassador plan. Hehe..
Need to convert 2 prepaid numbers smile.gif

One problem is how to apply for rebate? I quite confuse with single account and separate account rebate  rclxub.gif
*
Sunway Pyramid is DiGi dealer. Walk in to any DiGi Centre to convert your prepaid to be your Ambassador's supp line.

For Auto-Billing rebate, request for separate supplementary account once your prepaid became your Ambassador's suppline, then request for Auto-Billing. Then all your lines will get RM5 monthly rebate each.

QUOTE(basSist @ Feb 2 2009, 12:09 AM)
hm.. i think there shouldn't allow any supp line under Ambassador plan.
*
You can have 1Family or Family Basic under Ambassador as suppline. Max 6 supp lines. smile.gif
vikingw2k
post Feb 2 2009, 12:18 AM

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QUOTE(xxx306 @ Feb 1 2009, 01:09 AM)
is there any way to change it? because my bf always having problem when calling cust. service since the number registered under my name. always need to refer to me.
You need to wait 6 months before you can transfer ownership to your BF. Both of you must walk in together to complete the process. Bear in mind transfer ownership means you need to reregister the account back. In order words, your line will be terminated and all the bonus points will be forfeited as you'll be reregister back. Don't do it if you don't really need to smile.gif

QUOTE(xxx306 @ Feb 1 2009, 03:35 PM)
thanks vikingw2k and fruitie for helping me out.
i finally can enjoy using my postpaid. gonna talk all night long!
i love DiGi!  wub.gif
No prob, remember to set your FnF. You received your BF's previous FnF list just now? Btw the guy who've attended you the other day is still new. I apologize on behalf of him for the wrong information given. Also, I've helped you to update your gender as the previous fellow miskeyed in yours as Mr sweat.gif


vikingw2k
post Feb 2 2009, 02:41 PM

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QUOTE(uhlaw @ Feb 2 2009, 11:07 AM)
Hmm... what is difference between DiGi centre and DiGi dealer?
Both also opened by individual private company, right?
*
The difference is one is handled by professional DiGi Customer Care consultant, another is mostly handled by ahbengs. tongue.gif

At DiGi Centre, you can do everything to your account, DiGi Specialize Store can only receive payment and limited to a few stuff.
vikingw2k
post Feb 2 2009, 05:17 PM

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QUOTE(xxx306 @ Feb 2 2009, 03:40 PM)
hehe in my case the consultant is  mad.gif  vmad.gif  mad.gif
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QUOTE(xxx306 @ Feb 2 2009, 05:14 PM)
he made me cried for nothing. unforgivable.
lol.
*
Nvm, people do mistakes once in a blue moon, just forgive them smile.gif
Afterall your account is already ok now.
vikingw2k
post Feb 2 2009, 10:12 PM

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QUOTE(hussam_o_r @ Feb 2 2009, 10:03 PM)
can i pay my post paid  bill via top up ???
*
No you can't.
vikingw2k
post Feb 3 2009, 01:48 PM

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QUOTE(watsup99 @ Feb 3 2009, 01:46 PM)
i just switch my maxis to digi since yesterday....
forgot to ask the dealer when will refund the deposit...
may i know when can recieve the deposit from maxis?
*
Call 1300-820-120?

vikingw2k
post Feb 3 2009, 03:22 PM

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QUOTE(clsia1001 @ Feb 3 2009, 03:19 PM)
Yalo..but there is limited DiGi Centre & DiGi Specialised Centre.. sad.gif
Ohya, once registered as DiGi ambassador plan, can switch to other plan or terminate or port out?
Yes, you can change plan to other Postpaid Saving plans, terminate and also port out.

QUOTE(clsia1001 @ Feb 3 2009, 03:19 PM)
Also can i use other operator number as ambassador plan number?
Yes. You can use your existing other telco number to port-in to DiGi as Ambassador.

QUOTE(clsia1001 @ Feb 3 2009, 03:19 PM)
Any billing charge(rm3 per month for the bill)?
If you request for Standard Billing which only gives you the brief charges details, it's FOC.

If you request for Itemized Billing, it's RM3 monthly. You can always check your statement online for FOC.
vikingw2k
post Feb 3 2009, 06:04 PM

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QUOTE(xxx306 @ Feb 3 2009, 06:02 PM)
My sister just moved into my uni and asked me to stay with her in the same room. I'm so happy with her suggestion and plan to move in to her room next week. But sadly there's no signal at all in that room.

Emergency calls only
T_T

SO SAD.
M got line there. but only a bit. C not sure.
if i want to sms/call have to go outside then got signal.
argh so sad..
DiGi should widen it's coverage here. More and more..
*
Call in to the Customer Service, lodge a report about the low signal problem. Give them a week or two. Call back again and see what they've done for you smile.gif

vikingw2k
post Feb 3 2009, 08:13 PM

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QUOTE(skitZo` @ Feb 3 2009, 08:00 PM)
I've switched to Digi too, about a a week ago. The deposit according to maxis will be sent to your address in a cheque after 2 months. LOL wonder why they take that long to refund the deposit.
Same goes to DiGi. If you terminate your account. It takes 2 billing cycle for them to refund your deposit via cheque. It's for them to make sure you have cleared everything before giving you back the deposit

QUOTE(skitZo` @ Feb 3 2009, 08:00 PM)
3g soon? woohoo....changed just in time!!!....do you think they will increase the unlimited data plan from rm66 after they launch 3g ??? hmm.gif
I doubt that, they'll introduce 3 difference plans for 3G broadband. smile.gif
vikingw2k
post Feb 3 2009, 08:31 PM

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QUOTE(xxx306 @ Feb 3 2009, 08:26 PM)
will they really do something about it?
if they do, it will be so cool. DiGi always have a bad coverage here. Maybe my uni is near the forest..
*
Why not? They will investigate, and will get back to you once it's rectified. They are not like those you-know-what department. Whatever you report will be chucked under the carpet. smile.gif

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